Yes, NordVPN is safe and legit. This review tried out the VPN service and found out that NordVPN is not a scam but also reliable and stable.
NordVPN complaints and feedback from members also reviewed. Are you looking for the best and truthful NordVPN reviews?
If yes, you have come to the right place!
What is NordVPN?
NordVPN is a VPN service that encrypts your online activity in order to protect your private data from hackers or snoopy advertisers. With this, you can enjoy global connectivity along with high-performance speed and secure access to streaming sites, censored content and also social networks.
Are you tired of compromising your online privacy and security of one device for another? With a just single NordVPN account, you can be able to secure up to 6 devices simultaneously. Protect your Internet traffics on the go with the NordVPN mobile apps which are available on the Android as well as iOS devices, enjoy the intuitive VPN service for the macOS and Windows operating systems, or download proxy extensions for Chrome and also Firefox.
Does it get more and more frustrating than buffering and bandwidth throttling? Choose servers from over 62 countries and enjoy the fastest VPN experience and better connectivity on any kind of device, at any place and any time. NordVPN covers all the continent except Antarctica. But that is only because penguins just don’t get the Internet.
NordVPN occupies the top positions on many lists of best VPNs. In this review, I intend to lay bare the factors that scores point for NordVPN as well as the drawbacks of the NordVPN client.
Is NordVPN safe to use?
NordVPN is safe and secured. Many people were able to testify about this. And during out investigations online, while writing this NordVPN review, we found out that NordVPN is one of the highly used NordVPN services. Even was posted as one of the top 3 VPN services on CNN
Is NordVPN legit or scam?
Nordvpn is legit, not a scam. NordVPN, as of writing this review, is not just a legitimate VPN but one of the most popular VPN networks online. They are among the most trusted VPN services online. Personally, we have tested NordVPN for over 6 months and can assure you that they are one of the best places to be. Although there may be individual preferences when it comes to VPN, you if decide to try NordVPN out, you would be glad you did.
Just as every other popular service, there are surely good to be different individual experiences. So, we have gathered below some of the NordVPN complaints or feedback from its users to help you reach your decision quickly:
NordVPN complaints and feedback from users:
- Eric says:
“I have been using this service in a country with heavily restricted internet access. I used obfuscated servers for a time until noticing I didn’t really have to. The connection is a bit slow at times, but that’s the case even if I shut the VPN off. In fact, with the VPN on, the connection is quicker.
I bought the service like a complete munchkin. I managed to misspell my email address so I didn’t get the damn confirmation email. Then I made an Email ticket before going directly to live chat. The Email ticket was responded to within 24 hours, but by that time an extremely friendly chap on the live chat had long sorted out my issue quickly and unbureaucratically.
Many thanks! Wouldn’t be able to do much of anything here without you guys”
- Adam says:
“Briefly: EXCELLENT, FANTASTIC, SUPERB!
Deservedly and fairly takes the FIRST place and TOP reputation among i-net users around the world.
Perfect in ALL aspects: security and privacy, ease of use, complete assortment of ALL needful options and features, highly professional helpful tips and prompts of how to use software’s potential in full with maximum effectiveness, nice and kind communications etc., etc.
I can say much more about the advantages and benefits of “NordVPN” but in my view easier to try and get your own tremendously positive, pleasant impression. Guarantee,- no one would be disappointed!
My heartily thanks and best wishes of new goals to all “Nord” team!”
- Ben says:
“NordVPN is a breeze to use, no complicated setups. I am not very tech-savvy but I understand how to use it. Thanks for keeping my privacy secure”
- Ross says:
“After seeing the commercials on TV I decided to give this app a try. Considering the political climate we live in, the ISP bill, internet throttling… signing with a VPN was a long time coming.
The app (or should I say apps?) was very easy to use, probably someone with no background in computers could use them easily if they can function a smartphone. You can always see when you are connected with a glance of an eye, and they have a feature called “killswitch” which kills your connection when you loose the connection for whatever reason. Just for giggles I decided to try and see if I can view Canadian Netflix and… Yes I can. 🙂
So to cut it short this service delivers and is easy to use.”
- Becky says:
“I paid for a year and in 2 months they disabled my account. The do not have phone support but they have TV commercials! I have spent 2 hours with 3 different agents on live chat to no avail. Never again!”
- Rowell says:
“I don’t write online reviews usually but this time I am giving it a shot. Because I like a product and when my company gave me the subscription I managed to use it with all my devices. Security is a part of my job. Never had a chance to contact their support because everything worked well. I really like browser extension if you hadn’t tried give it a chance.”
- Jane says:
“Nordvpn is so slow that I can’t even access some important services. The worst part is that they only have a 30 day money back policy which isn’t enough time to evaluate the service. Another problem is the constant dropping of the connection. The warning of a dropped connection has, in itself become an interference in smooth internet service. In fact, I don’t even have Nordvpn connected right now. I did THEIR speed test and it showed 72 Mb/s with Nord not connected and 25 Mb/s with it connected so you see, you’re paying to slow down your internet speed. I’ve gone through their tutorials on speeding up their service which is the same process from my ISP which is no help. You’d be better off finding another VPN.”
- Nathan says:
“The best service I have ever experienced! Especially the Customers Support Team, they managed to resolve all the issues I encountered (I’m just an average when speaking about computers) and after all the explanations and help I felt like I became a VPN expert myself! I would recommend NordVPN to everyone who cares about their privacy and would like to experience the warmest and wisest chats with the support team. Even that I’m thousands of miles from Panama, I feel like NordVPN became the closest service to me, haha!”
- Oliver says:
“I have been using NordVPN for a few months now, And before that ExpressVPN. I changed because I was having some problems with ExpressVPN and NordVPN was a bit less expensive. Unfortunately, I just have so many problems with the app. 1) App sits connecting or says connected but seems to ‘block up’ my internet somehow – And only by turning on/off it seems to let my internet work again. 2) Very slow when using, And try connecting to a different spot but not a lot of good. 3) Keeps requiring me to log in to the app.
I contacted support before but not much help really. App has nice interface but that’s about it. I won’t be renewing my subscription. I am stupid though, I should have tested the VPN for a month before paying for a whole year, Instead I went on Gut Instinct, which in my case wasn’t the right choice it seems.”
- Marino says:
“One of few services that support IKEv2 protocol. I’m not only able to setup NordVPN on my BlackBerry, it also invokes NGE (next-generation encryption). Technically on phase1 they use AES-256-GCM coupled with SHA2-384 to ensure integrity, combined with PFS using 3072-bit Diffie Hellmann keys. If that is no enough tunnel can be encrypted again with AES-256. In short, NordVPN is very well developed”
- Larry says:
“Servers barely have any drop for me in Europe, doesn’t matter if it’s browsing or downloading torrents. Probably the most amazing customer support as well, doesn’t matter if I need a simple or a detailed tech answer, they can give both any given moment. Most of the favourite features is the Cybersec, since I don’t have to worry for additional adblocking addons on different browsers and stuff, where I can just use one client. Tried a couple of free ones, and this cannot compare.”
NordVPN Tutorial:
Below is a detailed NordVPN tutorial in video format to help you learn how to easily install and set up NordVPN to work perfectly for you.
NordVPN FEATURES
Ease of Use:
NordVPN is easy to use; you can download and set up with little or no hitch. The client support all major operating systems including Android, Windows, Mac OS, iOS, iPhone/ iPad, Android TV, Chrome and Firefox
Simultaneous Connections:
NordVPN gives you the opportunity to connect 6 devices simultaneously under one license. This is a very big plus for NordVPN because most of the competing VPNs allow only 3 simultaneous connections; while the very generous ones allow 5 simultaneous connections. Securing up to 6 devices with one NordVPN license will be very appealing to users with multiple gadgets that they’ll need to secure or to users who have a circle of family and friends with whom they wish to share their PVN cover.
Ad blocking:
Do you know that the man who invented pop-up ads has apologized to the world for creating one of the most hated forms of advertising? Pop-up ads not only prevent you from enjoying contents in a site, they reduce the load speed of the website, and cost you mobile data. They are so annoying that the inventor had to make a statement to clarify his original intentions. Well, apology accepted, but I still feel like strangling someone whenever those unwanted ads pop-up and frustrate my browsing.
To enhance your browsing experience, a few VPNs have started providing services beyond PVN such as malware blocking and ad blocking, and NordVPN is one of the few. NordVPN CyberSec feature when enabled does two things: (i) it blocks dangerous websites so that no malware or other cyber threat can infect your device (ii) it hides the very annoying pop-ups ads and auto-play video ads the moment you enter a website
LOCATION AVAILABILITY
NordVPN currently boasts of 4582 servers in 62 countries across the globe. I can confidently say that they have the highest number of servers among PVN providers. They have 2117 servers in the Americas (with 1786 servers in the US alone), 2062 servers in Europe (528 in the UK alone); 373 servers in Asia Pacific, and 54 servers in Africa, India and the Middle East. While their server locations cover the whole world, it can be seen that the servers are concentrated in the US and the UK. In Africa, NordVPN have servers in only Egypt (3) and South Africa (17), and not a single server in the whole of West Africa and Central Africa.
The large number of servers in the NordVPN network will cover all your needs in spoofing your location or accessing geo-restricted websites. However, they can do well to put servers in many more countries.
NordVPN Server Features:
NordVPN offers many hard-to-beat server features such as dedicated IP servers, obfuscated servers, P2P servers, double VPN servers and onion over PVN.
The dedicated IP servers allow you to order and lock down an IP address so that no other NordVPN user but you alone can use the particular IP address. The obfuscated servers are specially made to serve the needs of those in countries with heavy internet restrictions.
There are hundreds of servers optimized for P2P activities in different locations around the world. This makes NordVPN a great PVN for torrenting; they even seem to encourage it on their website. They say they “are not like other PVN providers that try to discourage you from using VPN with P2P by throttling your bandwidth and intentionally slowing down your internet service”. Connecting to one of these NordVPN servers optimized for P2P sharing keeps your torrenting activities safe and private.
The double VPN servers allow you to relay your traffic through two different NordVPN servers for double encryption. By relaying your data through two servers you get double data protection. Those who are highly security-conscious will find this feature invaluable; though they have to make speed compromises, as the double encryption comes with reduced speed.
The onion over VPN server feature is similar in operation to the double VPN server feature. First, you relay your data through a NordVPN server, but instead of sending it through another server in the network, you send it to the onion router (TOR). This allows you to combine the high-level encryption of the NordVPN service and the anonymous cloak of the onion router (TOR), and gives you maximum online security and privacy.
NordVPN Speed
NordVPN speeds are definitely among the very top; it is why they make a very good VPN for torrenting. Their download speeds and uploads speeds come out as one of the best among VPNs, even when connecting to servers across very long distances. With NordVPN you will barely notice a drop in your speeds. Only ExpressVPN can be said to top NordVPN in speed.
SECURITY AND PRIVACY
PVN protocol:
NordVPN has different high-level protocols to ensure your online safety. They use the industry-standard OpenVPN protocol that comes with an AES 256 bit encryption; other tunnelling protocols used by the NordVPN client include the IKEv2/ IPsec protocol and a 3072 bit DH key.
Privacy features of NordVPN servers:
It has been discussed that the NordVPN network has certain server features which makes them a very good PVN such as double encryption servers, TOR over PVN and special obfuscated servers. These features are primarily to give you maximum online privacy and security.
Kill Switch:
I once saw a young woman in a crowd-friendly street going about her business unaware that the button of her top was open and was revealing an eyeful boob-slip. I remember the embarrassment on her face when I called her attention to the unfortunate detail. Thinking you are covered, only to find out that you are not can be really embarrassing.
For many thinking they are protected online, only to find out that they are not would not only be embarrassing, but would be literally life-threatening. Think of the activist, journalist and bloggers in oppressive and restrictive regimes.
When you are using a VPN, even with the best VPNs, there are times when the VPN connection would drop, leaving you with the connection of your ISP. At those times, all your online activities are exposed, and the purpose of the PVN is defeated. Thus, VPNs are starting to add features that ensure your safety even in such moments of the unfortunate loss of VPN connection.
NordVPN have a kill switch feature which protects your privacy by automatically disconnecting you from the internet when their VPN connection drops. There can be no unfortunate boob-slip (your online activities and IP address being suddenly exposed) with the kill switch feature of NordVPN.
Logging:
Unlike some VPNs that keep logs, NordVPN does not keep logs – be it activity logs or connection logs. They state on their website: “NordVPN has a strict no-logs policy when it comes to seeing user activity online”.
However, most PVN users no longer trust the no logs claims advertised by VPNs on their websites. It is not unheard of that most VPNs claiming ‘no-logs’ have gone ahead to keep logs and hand these to third parties (especially law enforcement agencies) when pressured.
Acknowledging these concerns, NordVPN adds on their privacy policy that “NordVPN is empowered to deny any third party requests. Period”
Personally, I like the choice of words. They did not say that they will deny third party requests; but that they are empowered to deny third party requests. It means that when law enforcement comes knocking, and waving the law, for user logs; NordVPN will push them away using the same law. Can NordVPN really withstand the pressure of law enforcement agencies and uphold my privacy and security when it comes to that? Their use of ‘period’ to finish off the sentence shows their confidence in the matter; and their confidence only serve to increase my confidence in them.
Jurisdiction:
NordVPN is headquartered in Panama which is a safe haven security-wise. VPNs are legal entities and like any other individuals are subject to the laws of the land they are located; thus, countries with good privacy laws will make good places to host VPNs. Panama is one of such countries with privacy-friendly laws, and this makes NordVPN appealing to most VPN users.
NordVPN Price:
NordVPN is not one of those VPNs that offer graded services. There is no NordVPN premium having special features no present in some other low-grade plan. NordVPN offers consistent features across all their packages. NordVPN have been known to offer three packages which are different only in duration of access to the VPN service.
The three packages are a single month package which is priced at $11.95; an annual package which is priced at $69 (standing at $5.75 per month) to give a 107.82% saving on the single month package; and a 2 years package priced at $39.50 (standing at $3.29 per month) to give a 263.22% saving on the single month package.
NordVPN are currently offering a 3-year package priced at $33; this equates to a monthly cost of $2.75, and gives a 334.54% saving on the single month package.
Looking at the prices of NordVPN, it can be seen that: just like other VPNs, the longer-term packages give the best value for money; the single month package does not come cheap, making NordVPN steeply-priced for those with short time PVN needs; NordVPN best value deal, the $2.75 of the 3-year package, is one of the lowest given the features in the package.
Most VPNs offer short term subscriptions (3 months and 6 months), which would serve the needs of users who would want more than one-month servicing but do not want the longer commitment of one or more years. NordVPN, though, seem to be out for perpetual users of VPNs by offering 2-years and 3-years packages that are relatively cheap, but a cost-prohibitive single month plan.
NordVPN Payment Option:
NordVPN accepts regular payment methods such as Paypal and credit cards. They go a step further in providing you complete privacy; they are one of the very few VPNs that accept anonymous payment options. You can buy the NordVPN client with bitcoin and other crypto currencies.
Money-back Guarantee:
NordVPN give a 30 days money guarantee which allows you to request a refund if you are not satisfied with the PVN client. This can be a way for you to test the service free of charge. Though, it has been said that it takes NordVPN a long time (about 30 days) to process the repayment; you will definitely get back your money. Getting back the payment would only be impossible if: (i) you requested the refund after 30 days from the time of purchase (ii) you did not buy the NordVPN client directly from the website, but through third parties such as iTunes/ App store (iii) you used anonymous payment methods when purchasing the client
Customer Support
NordVPN has an impressive help centre, and they recommend that if you need help, you should first try the help centre.
The ‘getting started’ resource will give you all you need to set up the NordVPN client on Windows PC, Mac Os, iPhone/ Pad, Android and router. The knowledge base has a wide array of support articles that includes how to securely watch Netflix with NordVPN and how to securely watch BBC with NordVPN. Their troubleshooting resource provides excellent help to common windows application issues and connection issues.
Then there is the billing information resource that provides a solution to almost every issue about billing and subscription. NordVPN arguably has the most extensive knowledge base among PVN providers; you would find support articles that pretty much cover any issue you could have.
If you desire direct contact with NordVPN support personnel, you can be rest assured that you will get timely and quality assistance. It is for good reason that NordVPN won the 2018 Best Customer Service Award given by BestVPN.com. You can send them an email using support@nordvpn.com. Although their website states that e-mail response could take up to 48 hours, feedback generally comes within a day. Then there is the live chat support of NordVPN which you can use to get instant assistance.
Summary
The NordVPN client is an easy to use app that can run on all major platforms. They are one of the very few remaining VPNs that allow you to access Netflix; they do not have bandwidth caps and are excellent for torrenting even having special servers for this activity.
If your online security and privacy consciousness are to the superlative degree, you will be hard-pressed to find a better PVN. NordVPN is located in privacy-friendly Panama; they use industry-standard high-level encryption that is virtually unhackable, they have special obfuscated servers, they provide double data protection with their double PVN servers, they have a TOR over PVN feature which combines the PVN near-unhackable encryption with the invisibility that TOR offers, they have a kill switch that ensures that you are always protected even during unfortunate drops of the PVN connection, they do not keep activity logs or connection logs, and you can buy the NordVPN without leaving a trail because they accept different anonymous payment options.
Apart from the almost unbeatable security that NordVPN offers, they are also one of the fastest VPNs in the market.
In terms of cost, you cannot get a cheaper VPN that offers as much when you take up NordVPN three years subscription package. They enhance browsing experience with features that block annoying pop-up ads and web threats. They also have excellent customer support that provides quality and instant assistance.
Their main disadvantage is that they are expensive in the short term; they seem to target perpetual VPN users and not users with short term VPN needs.
Do you have experience with NordVPN? Good or bad, kindly use the comment section below to give us your brief NordVPN review.