Super Travel, formerly known as Snaptravel, is an online travel agent that helps travelers to find hotel deals that can save costs for them. That is, the company, being a travel agency, searches and discovers hotels that offer promos and then publishes it on its website for travelers and other travel agencies that may need the information. So, if you want to find great hotel deals that can help you to save money during your trips, you should visit Super Travel.
Note that as of the time of writing this Super Travel review, you can only find hotel deals and book hotels through the site. For some reason, the site does not offer other services apart from hotel search and booking. However, its mother company – Super – offers other services, including SuperCash and SuperShop. But then, in this essay, we are only going to look into the review of Super Travel.
One more thing. Super Travel was launched in 2016 as Snap Travel. However, in September 2022, it changed its name to Super Travel but its services remained the same. So, if you search for the SnapTravel website and found that of Super Travel instead, you should understand that they are the same company.
If you love traveling or you always have businesses or work taking you around the world, this Super Travel review is for you. Here, you are going to discover a travel agency that can help you to plan your journey without hitches. Hopefully, this Super Travel review may be the solution to all the accommodation problems you encounter while planning your trips. So, let’s see what this company has for you and whether it can truly help you as expected.
This Super Travel review will also benefit you if you are a travel agent or manager of a travel agency. The site may be a travel agent but it can help both end users and other travel agencies locate and make cheaper accommodation arrangements. So don’t walk away yet because what is here can help you to find something good for your clients.
How Does SuperTravel Work?
As of the time of writing this Super Travel review, this company helps travelers to find exquisite hotel rooms that are cheaper because the hotels offer deals. Note that Super Travel does not own hotels or partner with any hotel owners, so any accommodations you will find through the site aren’t owned or managed by SuperTravel.
Anyway, as of the time of writing this Super Travel review, here is how Super Travel works:
- When you want to find a hotel room and you visit Super Travel, you will have to provide it with information on what you want and how you want it.
- Based on the information you provided, Super Travel will use artificial intelligence (A1) to search for hotels with deals that are listed on the internet.
- When it finds hotels that meet your specifications, it will send you a link to the information about them.
- As of the time of writing this Super Travel review, you can only receive this link through SMS, Facebook Messenger, or WhatsApp.
- When you click this link and you are redirected to a page that contains the information you seek, you can then look at the list of available hotels, select the one you like, book the room, and then prepare for your trip.
- If you can’t make this trip as a result of an emergency or an illness, you can cancel your booking through SuperTravel. However, you can only receive a refund if the booking is refundable. You are going to find more information about this in the section of this SuperTravel review that is titled “Cancellation and Refund Policies of SuperTravel”.
- If you need to change the date of your booking, the names of the guests that will use the accommodation or the type of room you want to book, you can do that through SuperTravel. However, you can only make these changes if your booking is refundable.
In summary, Super Travel is a site that can help you to find hotels that offer deals that can make it cheaper for you to find accommodations when you travel. The company that owns and operates this site does not own or manage any hotel but only uses the site to help people to find and book hotel rooms that are on deals. So, when you find any hotel you want to book through Super Travel, remember you are not paying to this site but directly to the hotel management. If you bear this in mind as you search for hotels, you will be careful and remember to check out the available hotels very well before booking a room.
Subscription and Subscription Plans at Super Travel
As of the time of writing this Super Travel review, this site does not have a paid subscription plan. You can also search for a hotel room without having an account with the site. In fact, as of the time of writing this SuperTravel review, you don’t have to log in to any accounts to initiate the process of booking a room at Super Travel. However, before completing the payment process, you will need to create a profile with the site. This will also help you to initiate and complete any cancellation or refund process if the need arises.
How to Book Hotels at Super Travel
Booking a hotel through Super Travel does not follow the same processes used by many other travel agencies. In fact, Super Travel is a travel agency with a difference. As of the time of writing this Super Travel review, here are the steps you should take when you want to book a hotel room through the site or its mobile app:
- First of all, you have to choose the date you will use the room, the city you are going to visit, the number of guests the hotel should expect, and the type of guests coming to use the hotel. For instance, if you are coming with your children, you will have to specify that and also mention how many of them are coming with you.
- After inputting the information listed above, you should click the “Search” button below the box.
- When you click this button, a dialogue box will come up on your screen. This box will ask you to select the platform for receiving the link for finding available hotels. As of the time of writing this SuperTravel review, you can only receive this through SMS, WhatsApp, or Facebook Messenger. Note that you can’t continue with this transaction except through the link sent by SuperTravel.
- After choosing your preferred message platform and providing the contact details for reaching that platform (that is, the phone number for the SMS or WhatsApp, and your Facebook ID for Messenger), you should click “Send”.
- Shortly after clicking send, Super Travel will forward the link to the selected platform immediately. While writing this Super Travel review, it took the site less than 5 seconds to forward the link to me after I clicked “Send” (I chose WhatsApp and provided my phone number, so the message was sent to my WhatsApp).
- Now that you have received the message with the link, you should click the link to be directed to the page that shows available hotels, what they have to offer, how much you are going to pay for them, the discount they offer, and so on. This is where you will have to take it easy to go through the details provided by and for every hotel so you can go for the best. Note that you can’t share this link with another person.
- Before you select a hotel, make out time to read its reviews. That is, customers that have lodged in those hotels before gave information about their experiences there and rated the hotels as well. You should relax and read the reviews so you will be sure you’re making a good choice.
- After selecting a hotel, the next thing to do is to check out. After paying for the hotel booking, you will receive a confirmation email from SuperTravel.
- If you have any reason to contact Super Travel as a result of this booking, you should use the same platform you received the link with to do that. For instance, since I used WhatsApp to initiate this transaction, I will have to use that same platform to seek support concerning the booking. You will find out more about this in the section of the Super Travel review that is titled “How to Obtain Customer Support at SuperTravel”.
As you can see, booking a hotel at Super Travel is easy but different from what you must have been used to. If you are unsure of how to go about it, you can always contact the customer service team through telephone calls. You can also check out the support page on its website, where you will find the answers to most of the questions customers ask. But the descriptions given to you in this section of the Super Travel review will help you to book a hotel room through the Super Travel site or app.
Payment Methods at Super Travel
As of the time of writing this Super Travel review, you can use many types of payment methods to pay for the hotel rooms you will book through the site. For instance, you can book hotels with your credit cards, debit cards, Apple Pay, and PayPal. You will find the payment method that is best for you when you want to check out and pay for accommodation.
SuperTravel Cancelation and Refund Policies
As of the time of writing this Super Travel review, you can receive a refund when you cancel a booking. But then, it is not all canceled bookings that are refundable.
The reason for this is that Super Travel isn’t the owner of these hotels. You also don’t pay to it but directly to the hotel owners. So, you have to check the refund policies of all the hotels available until you find what you wanted. What I’m saying in essence is, if you think you might cancel your booking, you should make sure the hotel allows that. This is why I will use this section of the Super Travel review to explain how you can obtain a refund when you cancel your booking at SuperTravel.
First of all, before you book a hotel room through Super Travel, you need to be sure the booking is refundable. If it is refundable, you should find out when the deadline for the refund will be. If the booking is nonrefundable or the grace date for the refund has passed, you will not be able to get your money back if you cancel your booking.
If you want to find out whether your booking is refundable or not, you should check the message that Super Travel sent you regarding the booking. You can also check the hotel profile or visit its website to find out more about its refund policy.
In addition to all these, you need to stay familiar with the terms and conditions guiding refunds at Super Travel. As of the time of writing this Super Travel review, you can receive a refund when you cancel your refundable booking if the reason(s) for the cancelation include:
- Injury or illness
- Complications arising from pregnancy
- Disruption of your flight schedule
- Emergency at home
- Adverse weather conditions
- Death or hospitalization of an immediate family member
- Any other serious issues that may justify your reason for the cancellation.
If you go through the Refund Terms and Conditions page on the site, you will find out more about this policy. You can also find some information on the site’s Frequently Asked Questions (FAQs) page. You need to go through this page to stay updated on this policy.
How to Obtain Customer Support at Super Travel
You can contact the Super Travel support team through chat and phone calls. If you want to call the company, you will find the contact phone number on the site’s “Contact Us” page. If you want to chat with a customer care executive, you can use the site’s live chat features.
If you want to ask questions about your booking, Super Travel advises that you use the same platform you received the message about your hotel deals to chat with the customer support team. For instance, if you receive information about hotel deals through SMS, you should use SMS to contact Super Travel. But then, since you are looking for help from this company concerning a particular booking, you have to type “Help” in response to the message the company sent to you concerning the booking and then send your response to the customer support team. That way, you will initiate a chat with the team. Well, this is how it was done as of the time of writing this Super Travel review.
Another thing about Super Travel is that it has a Frequently Asked Questions (FAQs) page that gives information on everything you need to know. You can find it when you click the “Help and Support” button on the menu. You may find out how to go about solving every problem that comes your way.
Can You Use Your Phones at SuperTravel?
As of the time of writing this Super Travel review, you can operate this site with your phone. You can also download the Super Travel mobile app so you can easily search for hotels with deals and make your bookings. The app is compatible with Android smartphones and tablets as well as iPhones and iPad. So, you can download the app from Google Play Store or Apple App Store. If you visit the Super Travel website, you will find the link for downloading the app that is compatible with your device.
Is Super Travel Legit or a Scam?
Super Travel is not a scam. To start with, the website is owned and operated by Super, Inc. (formerly Snapcommerce, Inc.), which is a duly registered company with the government of Canada. The company has its headquarters in Toronto, Canada, but it serves customers in different parts of the world. Besides, this company is acknowledged as legit by several bodies, including Trustpilot and Better Business Bureau. It has also been featured in several magazines and press tabloids, such as Bloomberg, New York Times, and many others. If SuperTravel is a scam, none of these organizations will have something nice to say about it.
So, the question, “Is Super Travel Legit or a Scam?” only has one answer – Super Travel is a legitimate site that is owned and managed by a legitimate company, which is duly registered by the government of Canada.
What Do Customers Say About SuperTravel?
One thing I discovered while writing this Super Travel review is that it is making its customers happy. You can tell this when you check SuperTravel reviews on different online platforms. For instance, on Trustpilot, more than twenty thousand reviewers scored the company 4.4 out of 5 points. On another site, Reviews.io, close to five thousand reviewers scored Super Travel 4.5 out of 5 points. If you check other platforms, where people can review companies, you will also find out that Super Travel isn’t doing badly. This can tell you that Super Travel is one place you should check when you want to book hotel rooms.
Related: Trip.com Reviews: Is It a Legit Travelling Site?
The Bottom Line
Well, this Super Travel review must have given you a lot of information about a site that can help you find exclusive hotel deals, which will make you save a lot of money while taking a trip. As of the time of writing this Super Travel review, you can find a lot of hotels that offer up to 30% deals on the prices of their rooms. This is why you should go ahead and check the site right now to see if you can find any room that meets your budget and needs. Remember, there is no need to pay expensively for something you can have at a cheaper rate.