StockX Review 2024: Is It Legit & Trustworthy or a Scam?

One of the things that make it fun to shop in the open market is price haggling. Even sellers will agree that they have fun when customers bid prices and try to make them sell lower than they asked. If not for anything, this exercise makes buying and selling feel real. Unfortunately, most stores do not allow this to happen so people end up buying things without influencing their prices.

However, the good news right now is that some stores, including StockX, have started enabling price haggling. When you want to buy from this store, you are allowed to take the old path of bidding first before paying for the item. This is why we put together this StockX review because we know you will love the opportunity to bid before paying.

In this StockX review, you will find out how this store works, what you can find there, the shipping methods you can use, its return policies, and so on. This review will equally show you whether you should trust StockX or not and what other customers have to say about it. One more thing before we move on, if you have something to sell, this review is for you too.

What Is StockX?

StockX is an American online store that allows people to buy and sell apparel, shoes, collectibles, sneakers, and electronics. The store was founded in 2015 at Detroit, Michigan, the United States. However, today, StockX ships products to customers across the world and boasts of more than 1000 employees that are stationed in different parts of the world. So, StockX has become global as we speak.

Another thing that makes StockX spectacular is that you can buy as well as sell there. If you have any of the items the store markets and you want to sell them, you can go ahead and do it there. So, this StockX review is for both buyers and sellers, who need a place to buy or sell clothes (especially streetwear), sneakers, slippers, electronics, and so on.

How Does StockX Work?

Remember that StockX is a global online store that can allow you to buy and/or sell products, such as shoes, streetwear, electronics, and collectibles. How the store operates is very simple and it makes sure that the items subscribers buy from its store are authentic.

In the first place, before you can buy or sell in StockX, you must have an account with the store. The store will allow you to view the products in its stock but you can’t pay for them or ask for someone to buy the one you’re selling if you are not subscribed to the store. We will explain how you can create your StockX account later.

As a buyer, you can bid the price of items you love or simply buy them at the displayed price. When you bid on an item, the store will display your bid to sellers so that anyone satisfied with what you want to pay will come forward and accept the order. This means that StockX will match you with the seller that has the product you wanted and is willing to sell at the price you offered.

Note that you won’t know who is selling to you or buying from you. The store makes both the buyer and the seller anonymous. But that shouldn’t alarm you before the store verifies and authenticates every item before shipping them to buyers.

If you’re a seller and your item doesn’t match the specification given by StockX or the customer, you will be penalized. We will discuss this in detail later in this StockX review.

So, for buyers, here is how StockX works: you bid a product and wait for a buyer to accept your price or you buy it immediately; a seller accepts the order and sends the item to a StockX verification center; StockX authenticates that the item meets the given specification; and StockX ships the item to you.

If you are a seller, here is how StockX works for sellers: you ask for the price on an item you want to sell; a buyer bids or buys the item; you send the item to a StockX verification centre; StockX authenticates the item and ships it to the buyer; and then pays you for it.

How to Subscribe at StockX

Subscribing at StockX is very simple. When you visit the store’s website, you will find the “Sign Up” and “Log In” buttons. But since this is your first visit, you will have to click the “Sign Up” button. You can easily find this button because it is green in colour.

When you click this button, you will be taken to the sign-up page. There, you may decide to sign up with your Google, Facebook, Apple, or Twitter account. If you don’t want to link your StockX account to any of these accounts, you can take the second option, which is filling up the subscription form. Here, you will simply supply your first name, last name, email address, and a strong password.

What Can You Buy from StockX?

Remember that we told you that StockX is a place you can buy footwear, clothes, electronics, and so on. We will use this section to mention some of the items you can buy and the major brands available as of the time of writing this StockX review.

Sneakers

StockX markets sneakers from brands such as Adidas, Air Jordan, Nike, New Balance, and Reebok. You will also find sneakers from Puma, Hoka, Louis Vuitton, Balenciaga, Burberry, Off-White, Lanvin, and many other good brands.

Shoes

As of the time of writing this StockX review, the store has shoes from Gucci, Chanel, Clarks, Birkenstock, Crocs, Dr. Martens, Hermes, Louboutin, UGG, and Timberland. You can buy slides, boots, sandals, slippers, pumps, loafers, and other kinds of shoes from this section.

Apparel

You can buy hoodies, tees, windbreakers, caps, sweat shorts, shorts, pants, and so on at StockX. As of the time of writing this StockX review, the available brands included Bape, Drew House, Fear of God, Nike, Off-White, Palm Angels, Yeezy, Kaws, Essentials, and many others.

Electronics

You can buy different kinds of electronics at StockX. You can buy your wireless earbuds, wireless headphones, Bluetooth speaker, computer components, and gaming devices. Some of the brands you will find their products there including Apple, AMD, Beats, Microsoft, Intel, Nintendo, Samsung, Sony, and many others.

Trading Cards

StockX markets trading cards for baseball, basketball, hockey, football, soccer, Pokemon, and so on.

Collectibles

You can buy different collectible games from StockX. You can find collectables from good brands, such as Kaws, Lego, Bearbrick, Funko POP, Daniel Arsham, and so on. You can also buy comic books and other forms of collectables.

Accessories

You can buy caps, bags, bum bags, wallets, hats, wristwatches, jewellery, and so on. Some of the brands you can buy their products from include Burberry, Cartier, Chanel, Dior, Casio G-Shock, etc.

NFT

You can buy NFTs at StockX. The amazing thing here is that you can find inexpensive ones that are still unique.

How to Place an Order at StockX

The steps you will take when you want to buy an item at StockX are not the same as the ones you will take for purchasing from other online stores. At StockX, you can buy an item using two different methods. One is buying it immediately while the other is bidding on it.

Now, when you find an item you want to buy, as you do in other online stores, you click on it so that you will be directed to a page. When you get to this page, you will find the product’s description, price, reviews from previous buyers, the number of sales it has generated, and any other information that will help you to decide whether to buy it or not.

Still on this page, you will find different tabs. The major ones to look out for are “Place Bid”, “Buy for (an amount)”, “View Asks”, “View Bids”, and “View Sales”. The “Place Bid” button is where you will state the amount you want to buy the item, while the “Buy for (an amount)” button is where you will click to continue processing the purchase immediately. You should click this latter button if you’re good with the price the item is being sold. But if you want to bargain the price, you should click the “Place Bid” button.

Now, before bidding on this item, you may need to check out how much the sellers want to sell the item. Do this by clicking the “View Asks” button. You should also check the amount other buyers are bidding by clicking the “View Bids” button. You should click the “View Sales” button to see the sales’ history of the item and the amount other buyers paid for it. When you do all these, you will be able to bid an amount that will be acceptable to a seller.

Ok, as we said earlier, if you choose to bid an amount for the item, you will click the “Place Bid” button and enter the amount you are negotiating for in the specified box. You will be shown the total amount you will pay if you decide to go by that price.

Be sure you enter an amount you are willing to pay because if a seller accepts to sell to you for that, you cannot cancel the bid or the purchase. However, you may wait for some hours, days, or weeks before a seller may accept your price. If a seller finally accepts your price, you can go back and continue with the purchasing process until you pay and check out.

But, if you love this item and you’re willing to pay the amount tagged on it, you should go ahead and click “Buy for (the amount)”. You won’t miss this button because it is green in colour. So, after clicking this button, you will continue with the purchasing process, whereby you pay for the item, the handling charge, and the shipping fee. With that, you have placed an order in StockX.

What You Can Sell at StockX

The same items that we listed as the things you can buy at StockX are what you can sell there too. You should visit the StockX website and check for the common brands they sell for each product. If you have any of them in stock or you plan to start selling any of them soon, you should go ahead and create an account with the store.

How to Sell at StockX

Selling at StockX, as we explained earlier, is almost the same thing as selling products in an open market. For instance, if you have a price you want to sell something, a customer comes and tries to beat down the price, you negotiate with the customer, reach an agreed amount and then sell the product to him. This is exactly how you can sell at StockX.

So, in StockX, you also allow customers to negotiate prices, but the exercise is not done exactly the way you do it in the open market. Here, you won’t meet the customer that wants to buy your product. You will only “ask” StockX to sell your item at a particular price. StockX will then allow you to find the bids made by people that want to buy that type of product. If somebody is willing to pay the amount you asked for, you can accept the offer.

Note that once you accept to sell your item at a particular price, it will become your responsibility to ship it to the nearest StockX verification center within 3 days. When StockX receives it, it will verify that it is of good quality and from the marketed brand. If it passes the verification test, it will be sent to the customer, and you will be paid.

Another thing you should note is that if you fail to send the item on time or it fails the verification test, you will be penalized. So be sure the product is available before you accept to sell it. And please, send the authentic product from the purchased brand.

Payment Methods

StockX accepts and uses different payment methods. These include MasterCard, Visa, American Express, UnionPay, JCC, Discover, PayPal, Alipay, gift cards, Apple Pay, Google Pay, WeChat Pay, Venmo, Affirm, KakaoPay, Klarna Pay Now, and so many others. The payment options you can use to pay for purchased items or receive payments from StockX depend on what is available in your region. So, you can rest assured that there is a convenient payment method you can use for your transactions with StockX.

Shipping and Returns

The shipping method you can use to send your products to the StockX verification centre depends on your region. This is also the same thing with methods used to ship parcels to buyers. Information on this is available on the frequently asked question (FAQ) page of the StockX website.

Another thing you should know here is that StockX does not accept returns. If you buy a product and you don’t like it anymore or you discover it doesn’t fit, you cannot return it to StockX. However, you can fill out the form for sellers and resell it at the store.

Customer Service

You can only contact StockX customer service through email. In fact, the way to reach them is by filling out a request form that is on the contact page of the store’s website. But the response to your request, complaint, or inquiries will be sent to the email address you supplied on the form. However, if you are in the United States, you can reach the customer service team through live chat.

One more thing, before you contact the customer service team, check the frequently asked question page of the store’s website for information. Most of the things that you may want to find out have been treated there. Going through that page will save you the stress of waiting for the response to your email.

Is StockX Legit or a Scam?

We have established that StockX is an American company, which was incorporated in Detroit in 2015. This makes it exactly seven years since the company has been operating without hitches. So we can say that StockX is legit because it is a legal online marketplace.

But, we can’t say whether StockX is a scam without going through its customers’ reviews. To get them, we went to an independent site (Trustpilot) to find out if the store does what it says. Well, in Trustpilot, we discovered that StockX ranked 3.8 out of 5 as of the time of writing this review. What is amazing here is that more than thirty thousand reviewers came together to grade the store.

Though a few customers were not satisfied with their experiences at the store, what they complained about has nothing to do with the quality of the products they bought at the store or that StockX failed to pay them or ship their purchases to them. Well, let’s just say that we were satisfied that StockX was not a scam after checking out the store.

So, StockX is a trustworthy site you should account with because they are reliable and also ensure that every user is well treated.

Stockx Complaints

Despite being one of the most popular online marketplaces for buying and selling sneakers, StockX has had a few complaints levelled against it by some customers. The biggest complaint is that StockX prices are often significantly higher than the resale price on other websites, with some shoes costing more than twice as much as they do on other sites. Additionally, many customers have complained about slow shipping times and customer service issues.

However, StockX’s commitment to authentication does help make up for some of these issues. As a result, buyers can be sure that every product is authentic and comes from authorized sellers in its marketplace. Even though there have been some complaints about pricing and delivery speed, you can rest assured that any product purchased from StockX will be genuine and of the highest quality.

Additionally, StockX makes sure that they provide excellent customer service. The marketplace has a team dedicated to providing quick and helpful responses to any questions or complaints customers might have. If you ever experience any issues with your purchase, simply contact their customer service and they’ll do their best to help you out as quickly as possible.

Overall, StockX is a great place for buying and selling sneakers. Despite some people’s complaints about pricing, delivery times, and customer service, we believe that these issues are minor compared to the value of having a platform where buyers can be sure that purchases are authentic.

ALSO READ: Best Discount Online Stores (Best Deals)

Let’s Wrap It Up

This StockX review would have given you a hint about how good the online store operates. Of course, you should go through its website to find out more about it and decide whether to subscribe to it or not.

However, if you want to buy clothes (especially street wears), sneakers, slides, slippers, wristwatches, earbuds, and so on, you should create your StockX account today. Purchasing from the store makes shopping easier, cheaper, and more fun. You should also subscribe to this site if you sell any of these items.

StockX FAQ

Is StockX trustworthy?

That’s a difficult question to answer, as the company is relatively new and has yet to establish a long track record. However, there are some factors that suggest StockX may be a safe place to buy and sell sneakers.

The company has been in business since 2016 and has built up a large base of satisfied customers. It also has a good reputation among sneakerheads, who are notoriously critical of anything that doesn’t meet their high standards. In addition, StockX offers buyers several protections against fraud, including a money-back guarantee and buyer protection plan. The buyer protection, money-back guarantee and many other protections against fraud show that StockX is trustworthy.

Why is StockX so bad?

When it comes to shopping for sneakers and streetwear, StockX is a popular marketplace known for its low prices. However, in recent years, many customers have had negative experiences with this online platform.

Recent reviews of the company highlight an array of problems that customers have encountered, including long shipping delays, lack of customer service support, fraudulent sellers, counterfeit items, and high fees. These issues have not only caused frustration among buyers but also left them feeling ripped off by the company’s business model.

Some customers report being charged large amounts for shipping when they should be getting free delivery due to their order size or location. And even when their orders did arrive on time and without any issues, many found that the quality of the items they received was not up to standard.

Another major issue with StockX is their customer service. Most StockX reviews claim that their customer service staff are slow to respond and rarely give adequate solutions or refunds for any problems encountered. This leaves customers feeling like they’re getting the run-around and that their complaints are falling on deaf ears.

Finally, some users have reported receiving counterfeit products when ordering through StockX. This has been a long-standing problem with the company, yet they still haven’t addressed it properly and continue to let fraudulent sellers operate on their platform.

Overall, these issues make StockX a less than ideal place to shop for sneakers and streetwear.