Sixt Car Rental Review is the review of Sixt rent a car that reveals to you all you need to know about Sixt rent a car such as if Sixt rent a car is legit or scam, real, safe or fake. Sixt rent a car complaints as well as feedback from customers also reviewed. So, if you are searching for the best and unbiased Sixt rent a car reviews, you have come to the right place.
What is Sixt rent a car?
Sixt rent a car service was founded in 1912 in Munich, Germany, and started out with just a fleet of three vehicles. As one of the first and most important international car rental companies in the world – with over 100 years in the business – Sixt rent a car has earned a trusted reputation as a world leading car rental service provider. Always at the forefront of the industry, Sixt rent a car were the first car rental company with a site and the first to accept mobile reservations. Today Sixt rent a car is present in more than 105 countries with branches in over 2,200 locations. You will be able to find our Sixt car rental services internationally, in almost every major city and tourist destination worldwide and at convenient locations such as airports, train stations, cruise ports, and hotels.
Expanding to the US in 2011, Sixt rent a car is continually growing and broadening its services and fleet throughout the country. We look forward to offering affordable, premium car rental to more and more US locations, so keep checking back to see if we have arrived at your desired destination. Whether on business or pleasure, our top quality fleet features vehicles for just about every occasion. From 15-seater passenger vans to compact cars, luxury models and SUVs, we can meet your mobility needs.
Is Sixt car rental legit or scam?
Sixt car rental is not a scam but a legit car rental service. They are known all over the world. Although individual experience may vary, we assure you that Sixt car rental service is highly legitimate and has been in the car rental industry for a very long time. Below we have compiled a list of Sixt car rental feedback and complaints from their clients. We will advise you to also make your decision base on what you read in the feedback section.
James Says:
Fraudsters be aware!!!!! This branch is scamming people. 40£ disappeared from my credit card 1 month later under the pretence of “handling fee”. Immediately called the bank to report fraud and got my money back. This is by far the worst car rental company I had to deal with in my life. Before i rented the vehicle the agent was trying to bully me into buying additional cover saying things like “if the vehicle breaks down you will be left on your own”. Seriously, avoid.
Ben says:
I rented a car at sixt Bilbao and returned it without any damages. However, the amount of 150 EUR which was blocked is still unblocked after 1 month of renting.
Salah J says:
It was a very pleasant experience to rent a vehicle from SIXT @ Nikola Tesla Belgrade Airport in Serbia, staff was very friendly and professional, knowledge of English was excellent. very informative and descriptive.
very helpful. price was reasonable for the premium vehicle that i have rented.
pleased to get the same vehicle as was shown on the APP at booking and not a similar model. 2018 BMW 520d Xdrive Sport Line 😀
was nice to be in a brand new vehicle with all the equipment needed for my family trip. car seat was very good and comfortable for my Child.
delivery of the vehicle was superb and on time. Vehicle was spotless clean from Inside out.
it was again a very excellent experience and i would definitely be renting a car from SIXT Belgrade again in the future and will highly recommend SIXT Belgrade Airport Branch to everyone i know.
Queen says:
We made a reservation for our roadtrip and due to pick it up at the SIXT, EDINBURGH AIRPORT however return with such dismay and dissapointment to the service provided by the officer there, D.Taylor. Without no notification of the need to provide utility bills as to pay with debit card, he rudely sent us away from the counter. Without having an ounce of apologetic nor understanding he repeatedly said no and even told us to read the t and c provided. We are so angry for his bad service and lack of manners. We hope he can improve his services as it was early in the morning and we hate to start our journey with encountering rude people like him.
Dave Says:
I’ve used Sixt four times, and have been happy with the vehicles and service, until now. However recently I returned a van, which was inspected and cleared. A week later, I received a damage report, and claim form, citing a chip on the Windscreen, where there had been none before.
I remembered that on collecting the van, the assistant had pointed out a chip, and it was indicated on the damage diagram
I challenged this by phoning the damage department, who checked with the local office. I was then told that the local branch had made a mistake!
I wonder how often this happens, and how often customers roll over and pay up.
I had also taken photos with my camera phone on collection, which were date stamped and clearly show a chip on the windscreen.
So, the take away lesson is:-
1 – TAKE GOOD PHOTOS
2 – KEEP THE PAPERWORK
3 – CHALLENGE!
I have so far hired a car with Sixt twice in Dubai and once in Romania and had no issues at all.
Mathew says:
Totally disreputable company. They allowed me to rent a defective car with clutch slip.
It came to a halt on the second day of our holiday with a burnt out clutch. They have just extracted £1000.
from my debit account inspite of several email correspondances telling them that the car had a problem.
Don’t trust this company.
The car was great and couldn’t have done half the things we did without it! Got to stop off in so many tiny towns and go to really remote beaches. I would definitely rent from this company again. Easy collection from Belfast International. Clean car. Easy to drive. Brilliant holiday
Ronke says:
If I could give Sixt less than one and still review it I would. I can’t go into all the issues I have had with them and I have hired from them many times (this last time being our last). After each hire they made up issues so that I would incur extra charges.
1. Most of the cars have unlimited mileage but they upgraded me to a car without and then sent me a bill for driving over 300 miles (London to Colchester in Essex and back is nowhere near 300 miles).
2. They claimed I bought the car back with a scratch on it even though the car was covered in scratches when I picked it up.
3. We hired a car with a pick up of 4pm. We arrived at 4.05pm and the office was closed. Apparently they closed at 4pm. So we had to wait until the next day to pick up the car, loosing out on the evening we paid for. Nobody called or emailed to say they were closing early.
Their customer service is awful. Rude. Unhelpful. Just the worst.
John D says:
After being mucked around by interrent, Sixt gave me a car on the same day at 5:30pm with not alot of hassle involved.
Lady K says:
After coming back from using a different and cheaper car hire company I cannot praise this company enough. I happily pay that little extra and thank you for making me feel safe and valued.
Kudos to Heathrow & Gatwick Airport branches. I am a Gold member and I will be continuing doing business with you without distractions from cheaper prices.
Highly recommend using Sixt. I have used many car rental companies worldwide, and can say I have never had a friendlier and more personable experience. The car was in great condition and very affordable. I hired a car for the busiest and most important week of my life….yes, my wedding! The staff at the Reading rental company were so professional but also so helpful. An employee in particular kept in contact to make sure everything was ok with the car and wedding prep. Thank you to Sixt and Matt for making it so easy. I will definitely use your services again!
Sixt car rental service review
Drive Luxury Cars Worldwide with Sixt
Sixt rent a car offers luxury car rentals in over 2,200 locations worldwide, making it convenient to drive in style no matter where you might be. Sixt rent a car stand by their motto of driving premium cars at affordable prices. Sixt rent a car offers everything you would like from a luxury car rental company which contains vehicles such as convertibles, SUV’s, sports cars and exotic cars for a bargain.
Sixt Luxury Car Fleet
Sixt rent a car fleet changes depending on which country and city you are planning to rent from them, however Sixt rent a car have luxury cars at their locations. If you would like to drive a BMW, Audi or Mercedes-Benz, Sixt offers these brands at almost every one of their car rental locations worldwide. Below you will be able to see some of the most popular luxury cars you will be able to rent from Sixt.
Sixt Exotic Car Fleet
If you would like to make heads turn while you are traveling, Sixt also offers exotic vehicles at certain locations. In the US you will be able to rent cars like Mercedes-Benz S Class, BMW 6 Series and Jaguar F-Type, just to name a few. Are you ready to drive premium and pay economy? With Sixt you get more than just a great car at a reasonable price, Sixt rent a car offer premium service from the pickup to drop off. Sixt rent a car offers 24/7 customer service and roadside assistance to make sure you are never alone. They also take their time and go through the rental contract with you for know what to expect is something unexpected does occur during your trip.
Information about premium car rentals from Sixt
- Must be 25 years of age
- Must have a credit card
- Deposit will be taken once the vehicle is picked up and will be returned once vehicle is returned
- Must have held driver’s license for minimum of one year
Sixt can make your American dream come true with their car rental deals in the USA. Sixt rent a car provides outstanding customer service and affordable prices on a top quality, top brand fleet. With a wide range of vehicles suitable for all types of travel and terrain, plus luxury and economy rent a car options, they have you covered for car rental in the USA. Browse their branch menu to see where you can get your journey underway and reserve a rental car with our simple online booking. They offer many downtown and airport car rental locations for your convenience.
You can arrange one of their car rental deals in the USA at many top tourist and business destinations. Sixt rent a car offer their premium rental cars in tech hubs like San Francisco and vacation hot spots like Los Angeles, Miami and Las Vegas. While reading this page you can gather tips for traveling with your car rental in the USA and use it as a guide while planning your trip. Along with driving and sightseeing suggestions you can gather information about everything you need to know to rent a car in the USA.
No matter if you have a long list of exciting places to visit or just want the flexibility for spontaneous adventures, a car rental in the USA is an ideal solution. Sixt rent a car diverse set of car categories can cater to a wide range of mobility needs and their fleet features a large selection of up-to-date vehicles from some of the best car manufacturers in the world. Thanks to their attractive rates you can get a first class driving experience behind the wheel of a Mercedes-Benz or Cadillac, and even have the chance to ride in iconic models like a Ford Mustang. You can tailor your rental car with add-ons and extras as well.
Which vehicle class is right for my trip?
- Compact cars are an economical and practical choice for city travel. Their smaller size means easier navigating around town and finding parking spaces.
- Sedans are a great option for inter-city travel and longer journeys. Their extra comforts and amenities can help keep you relaxed and enjoying the ride.
- Sports cars and convertibles are a fun way to add some excitement to the drive. A convertible is a perfect companion for cruising coastal highways like California’s Highway 1 or Florida’s A1A, while a sports car is a stylish way to explore world-class cities like Atlanta or Los Angeles.
- SUVs are the side-kick you want for adventures in national parks or on a beach vacation. With ample room for passengers and gear they keep short and long trips simple with their versatility.
- Minivans and station wagons allow you to bring extra luggage along hassle free and give you a reliable, and safe means of travel.
- Passenger vans that can seat up to 15 are available at some of their US branches.
Optional add-ons and extras
- GPS
- Additional drivers
- Baby and child seats
- Prepaid fuel option
- Express Toll/ EZ Toll Pass
Available protection and coverage
Here is some general information regarding the different coverages available when you rent a car in the USA with Sixt. Be aware that some options are not offered in all states. Specific details of each protection plan can be found on their Rental Information page and in their Terms & Conditions.
- Supplemental Liability Insurance increases the liability protection for claims made by a third party for bodily injury and/or property damages as a result of an accident while the renter is operating the rental vehicle.
- Partial Damage Waiver removes the renter’s responsibility for the first USD 500.00 of damage to or loss of the vehicle. The customer will be held liable for any damage or loss exceeding the amount of USD 500.00. Partial Damage Waiver is not available in all states.
- Loss Damage Waiver limits your liability for vehicle damage and theft to a specified excess.
- Personal Accident Protection covers bodily injury to occupants of the rental vehicle.
- Extended Roadside Protection (BC) will provide any renter with 24/7 breakdown assistance (where available) without any additional charge. It protects the renter against high service and repair costs for a variety of incidents.
Driver’s license
The renter and all drivers must present a valid original driver’s license upon pick up. Drivers in possession of a driver’s license from outside the US will need to present a valid passport or a valid government-issued ID card in addition to their driving license. EU citizens are only allowed to rent vehicles with up to 8 seats.
Driver’s licenses printed in a non-Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driver’s permit. For driver’s licenses from countries not part of the international driver’s license treaty, an official translation of the license must be presented with the original license.
Age restrictions
With a small daily fee young drivers can benefit from their car rental deals across the US. Drivers must be at least 21 years of age and in possession of a driving license for at least one year. More information will be made available during the booking process.
Payment methods
Sixt rent a car accepts all major credit cards including American Express, Diners Club, Eurocard/MasterCard, Discover, Visa and Airplus. The name on the card must match that of the renter will need to presented upon collection of the rental vehicle. They do not accept any prepaid cards, Visa Electron Cards, electronic use only cards, Maestro Cards, checks or cash.
More information can be found on our Payment Methods page.
Refueling
You will be provided with a car rental with a full tank of gas, and will need to return the vehicle with a full tank to avoid extra charges. Or you can include Sixt rent a car prepaid fuel option which allows you to prepay for a full tank at local prices and avoid the hassle of refueling before returning your rental car.
Time periods and one way car rental
With thier Sixt car rental deals you can plan the trip you want with services like one way car rental and flexible rental arrangements. A one way car rental in the US allows you to pick up a rental car at one branch at return it to another Sixt location. Make a coast to coast road trip across the United States, travel the California coast or head off on whatever kind of adventure you wish with their no fee one way car rentals. With their various time period offerings you can decide how long you need a car for. Whether needing a rental vehicle for a short getaway or for an extended stay they are happy to accommodate with their numerous time period rental options. Here is some information regarding their flexible time period rentals in the USA.
- One day car rental: With a one day car rental you can reach amazing locations that are not far from many of our city branches. Rent a car in San Francisco and arrive at the redwood trees of Muir Woods in less than an hour or make the short drive to Disneyland with a car rental in Los Angeles. You can see and do a lot in one day!
- Weekend car rental: Trade in the heat or hustle of the city and unwind with a weekend car rental. With a rent a car in Los Angeles you can drive to the desert oasis of Palm Springs or down to the Florida Keys from Miami. Of course their weekend car rentals are suited to city trips too. Find a cheap flight to top cities like Atlanta, Dallas or Seattle and arrange an airport rent a car to quickly continue your journey.
- Weekly car rental: You can use a weekly car rental to do a road trip around the area and combine all kinds of activities into your trip. With a weekly car rental in Orlando you can visit all the top theme parks and spend time at the beach.
- Monthly car rental: If planning an extended stay a monthly car rental can be an affordable way to keep your independence. You can escape the winter with a monthly car rental in Florida or Arizona or use a monthly car rental in California to explore the various landscapes of the entire state.
Sixt rent a car FAQs:
1. How old do I need to be to drive a rental vehicle?
- The minimum to rent in the United States with SIXT is 21-24 years of age and held license for a minimum of 1 year.
- If between the ages of 21 to 24 only the following categories can be rented – ECAR, CCAR, FCAR, ICAR, CFAR, IFAR, ILAE, ISAR, MBAR, MVAR. For an explanation of Sixt rent a car vehicle groups, please visit their fleet guide.
- An Underage Driver Fee will apply for drivers under 25 years.
2. How long do I need to have held my driver’s license for to rent with Sixt?
All drivers (including any additional drivers) have to be in possession / have held a “valid” driver’s license for a minimum of 12 months to rent with Sixt in the United States.
IMPORTANT – Further restrictions apply dependent on driver age and type of vehicle required. Please refer to the FAQ’s on ‘Rules and Regulations – Question 1 ‘How old do I need to be to drive a hire vehicle?’ for further information.
3. What proof of identification (ID) / documentation do I need to bring with me when collecting the vehicle?
- A valid driver’s license for all named drivers, valid for a minimum of 12 months. Driver’s licenses printed in non-Roman alphabet (Arabic, Chinese, Cyrillic, etc.) must be accompanied by an international driver’s license. Any driver’s license originating from countries not part of the international driver’s license treaty must also be accompanied by an official translation.
- Renters not from the United States must provide a valid, government issued, secondary form of identification such as a passport.
- For local renters using a debit card, two utility bills will be required.*
4. Can I return the vehicle outside of office hours?
Some offices do offer an out of hours pick up/drop off service. Please review the branch information available on the ‘Branches’ page for clarification: click here to find out more.
5. When is an additional day charged?
All rentals are charged based on a 24 hour billing period. Only when a rental exceeds a cycle of 24 hours will any additional day(s) charge apply.
6. What if I return my rental vehicle late?
If you are late with your rental vehicle, please give a call to Sixt rent a car Reservations department. The department is 24/7 and we will be happy to advise of further options if you are running late.
7. What are the Terms and Conditions for renting a vehicle?
To view our full terms and conditions please visit Sixt rent a car’ Terms and conditions page.
8. Is smoking permitted in the vehicle?
Sixt operates on a strict non-smoking policy in all of Sixt rent a car vehicles. Sixt rent a car will enforce a special cleaning charge to the renter if a returned vehicle requires special treatment to remove any evidence of smoking.
9. Will I be covered by my own insurance?
If a customer chooses to not take coverage with Sixt then it is required to note their insurance provider in the insurance field as well as their policy number. For rentals outside the USA please see the respective terms for the hiring country via Sixt rent a car rental information page.
10. Who is responsible for parking fines / traffic offenses?
The renter of the vehicle is solely responsible for any traffic offense fines and related administration fees incurred during their rental period.
11. Can someone else other than myself drive the vehicle?
Yes, but the additional driver must be listed on the rental contract. The second driver must also provide their valid driving license for inspection before becoming a named driver on the rental and this can be done at any Sixt location throughout the rental period. A fee applies for the additional driver. For rentals in the state of California and in other locations where required by law, the additional driver is free of charge.
12. When do your weekend prices start and finish?
Sixt rent a car core weekend prices start from 12:00 on Friday to 09:00 on the following Monday. For commercial vehicles weekend prices start from the time that your pick-up location opens on Friday to 09:00hrs on the following Monday.
13. Can I return the vehicle to a different location?
Sixt US offers one-way rentals between select locations, and a one-way fee may apply.Please see the respective terms of rental for full details and other countries terms via this page.
14. Can I book a vehicle and pay for it even if I will not be the person who picks up and drives it?
No, at the time of booking the drivers name must be provided along with the credit card used for payment. The name listed on the credit card used must also match the driver’s name.
15. Can I leave the vehicle empty of fuel?
Sixt rent a car provide all rental with a full tank of fuel, therefore it must be return with a full tank of fuel to avoid additional charges as specified on the rental contract. In addition Sixt offers their customers the option of pre-paid fuel. By opting to pre-pay the fuel in advance you may return the vehicle with less than a full tank of fuel.
16. What do I do in the event of a breakdown or accident?
Sixt provides the relevant contact details on the rental agreement provided to you upon pickup. Contact information will also be provided for International/European breakdown as long as Sixt have given authorization for the vehicle to be taken abroad. If a vehicle is supplied by one of our Partners contact information for the breakdown will be available in the vehicle.
17. What if I want to extend the length of my rental?
If paying by credit card one extension can be requested by calling our Contact Centre at: +1 888 749 8227. Any extensions over the length of five days must be done in-store.
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This is a poor representation of a car rental company. Very poor. I reserved a car and six hours later tried to change and was told no. I paid $400 for a car I never used. This is a foreign group and there are no real people to talk to. It's all recorded. Read the numerous reviews of what has been done to multiple people the world over. STAY AWAY FROM THIS site. I cancelled the card I used for the reservation. Don't trust this site.
STAY AWAY!!! THE WORST COMPANY!!!
On Monday, 12th of August 2019, after a long trip from Greece, I arrived in the airport of Edinburgh with my wife and I went to the reception of Sixt, in order to receive the car of my reservation and to begin our honeymoon. There, something beyond belief happened. Sixt's employees rejected my VALID EU driving license because it did not have english letters, according to the "company's policy". As a result of this I had to go to EVERY SINGLE company in the rental center, in order to find an available car in the FULL SEASON of August. After THREE hours I finally rented a car from Europcar. My first day of my honeymoon was ruined because of Sixt, as I arrived to Glasgow, where I had booked a hotel, at 23:00!
When I asked the employees in what policy they were reffering to, showing to them the official policy from the official site of Sixt, they pointed to me the paragraph for the non EU licenses. When Greece became a non EU country??? Their policy said clearly: "Valid driving licences of all other EU countries are accepted in the UK without further preconditions". Every other company accepted my VALID EU driving license, with my VALID EU ID for translation. They just did not have any available car, except of Europcar, because of the full season. That's why I had made a reservation in Sixt and I paid for this, 8 months ago, in order to guarantee a car.
Also, the employees told me that I would receive a mail for a refund and that on Tuesday (13/08/2019) the manager would call me. I did not receive any mail or phone call. They led me to such a hassle and they didn't even contact me!! That is UNACCEPTABLE!!!
Stay away in order to avoid a similar hassle!! I paid the double amount of money and I did not received any refund!
We booked a midsize SUV in Rome several months ago but was told the day before picking up that the booking was cancelled only when we rang them. No apologies but Offered a downsized car at very up sized price.
I would give them a zero rating as there was no service, no explanation or what's ever. Try to avoid such a scam at any cost.
Rented a Mercedes CLA six months in advance of when I was to pick it up. Arriving at the airport discovered had to wait for a Van to get to Offsite Rental Site that was 10 miles away, not your typical “offsite” location. Get there and am told we don’t have the car you reserved. I asked what do you have and another ten minutes went by when had to go to Garage to check. Then they tried to up sell me to a different car. Finally, tired & aggravated with the whole experience I drove off in the Volvo Station Wagon they gave me. Two days later I called the Hotline # to see if I could “exchange” the car. The Rep said she would call the site and see if they had another car to swap with, after two minutes she gets back and says sorry, nothing available. I asked, do you have Jeeps, without checking she says we don’t rent Jeeps. I looked on your site and you do rent Jeeps. First & last experience with this company. I should have stuck with Hertz like I normally do but as this rental was for a month thought I would save a few dollars. Looking at what I was given for a vehicle, and all the add on’s I was charged with it was the same money. You get what you pay for so this mistake is on me. It won’t happen again.
When I rented on line for a twelve day vacation in Miami I thought I got a pretty good deal until a month later when I received a bill for tolls. It showed 37 tolls totaling $31.76 plus various “fees” of $206.99 on top for a total charge of $238.75. When I called I was told that they had the right to charge a $5.00 “Administration fee” for each toll transaction. That came to $185 in addition to the tolls. This was not something that I was aware of at the time of rental. When I rented online and prepaid the rental I was not aware that there might be these excessive charges. I guess Sixt is into padding bills to keep their published rental rates attractive.
Horrible service. They look for ways to get you to "upsell" when you arrive tired from a flight with 2 children. They actually don't let you even attempt to put your luggage in the car to see if it would fit. They also get you to sign all the documents before fully explaining everything to you.
Once they have your credit card they just keep charging you. Then when you contact them to complain they tell you there is nothing they can do. If I could give a lower rating I would!!!