Onine Stores

J Crew is a store that promises to offer quality and good fashion products for men, women, boys and girls at affordable prices.

J Crew is a legit fashion store. The store is not a scam because they will not steal your hard earned money. And you will get your ordered item just as it is on the store.

At a time where there are so many fashion stores online, does J Crew offer the product range and quality as well as the prices to make them stand out from the crowd? Is the online fashion store even legit to start with?

This J Crew review will examine everything about J Crew to provide the information that you will need to answer those questions.

J Crew Review at a glance

• Established in 1983; owned and maintained by J crew
• A fashion retailer offering clothing, fashion accessories and beauty products for men, women, boys, and girls
• Has an extensive list of products including dresses, tops, skirts, trousers, jeans, shoes, lingerie, swimwear, beauty products, bags and more
• Offers low prices, as well as some enticing promotions
• Does not offer free shipping
• Returns are allowed if made within 60days of receiving an order
• Payment is by the J.Crew Credit Card, Visa, MasterCard, American Express, Discover, JCB, PayPal J.Crew Gift Cards online.
• Customer support is by email, phone and post
• Website (https://www.jcrew.com) is compatible with mobile devices

What is J Crew?

A review of the fashion store will be incomplete without a little background information. J Crew came into existence in 1983. They started with the idea of mailing of their first catalogue; and six years after, they opened one of the best fashion stores at New York’s South Street Seaport.

J Crew factory was launched in 1988, where they produce exclusive designs. However, the designs are slightly changed sometimes so as to keep their prices competitive, as well as to ensure that the quality and integrity expected by their customers are maintained.

Millard “Mickey” Drexler joined J.Crew in 2003 to serve as both chairman and CEO in a bid to improve on their services, quality and innovation. In order to be among the best in the very competitive fashion market, J Crew had to partner with the finest global fabric mills, craftsmen and more. As a result of these partnerships, J.Crew has several line extensions, including crewcuts for kids, J.Crew weddings & parties, and more.

Presently, the business includes retail and outlet stores all over the US and a growing online and catalogue business. Also, there is a constant addition of new products/ items to the existing stores. J.Crew stands proudly as not only a legit fashion store but one of the most popular fashion stores for men’s wear, women’s wear and kids’ wear. And not just in the US. In August 2011 J.Crew went international. They had their first Canadian store opened at Yorkdale Center in Toronto and another two stores at Vancouver and Edmonton. Their e-commerce site serves more than 100 countries as at early 2012; and till date, they are still breaking into new countries.

Mobile Compatibility

Online shopping should not be a chore. It is something that you should be able to do at any time and anyplace; even when reclining on your bed or couch. That is only possible if the online store is compatible with portable devices such as mobile phones and tablets.

You can get the online store at https://www.jcrew.com, and their website is available in the English language. Thankfully, the J.crew website is compatible not only with the desktop platform (such as Windows and MacOS), but also with mobile operating systems (such as Android, iOS, BlackBerry and more). J.Crew website is mobile friendly and easy to navigate. With your mobile devices, you will be able to view the products, select the one you want, make your payment, and access every other service that can be accessed using the desktop platforms.

Is  J.crew legit?

J Crew is legit. It is not a scam. In the world we are in, the number of cyber fraudsters is increasing, and so is the number of tactics used by these fraudsters for scamming people. Thus, people will be concerned whether an online platform they plan to join is legit or a scam. This is especially so if the online platform is an online store. This is because “online stores” is one of the ways fraudsters scam people; they’ll design a scam platform, and lure people to pay for goods that never exist, and so will never be delivered.

Different factors can be examined to know the legitimacy of an online store. In determining whether J.crew is legit, we will look at two of these factors – a test of time and physical existence.

Test of time – It is a given that scam stores do not survive for a long time. In this age of social media, the information about their scam activities will spread wide in a short time such that nobody will fall prey for them again. The exposure always causes them to close the scam site and disappear. The good thing is that J.Crew passes the test of time.

They started way back in 1983, which is about 35 years ago. And through all the years that follow; instead of closing shop and disappearing, they have weathered whatever storm, grown bigger and continue to meet customers’ fast fashion needs. There is no doubt that J.Crew is a legit store, as no scam online retailer can remain in business for decades.

Physical Existence – It is a given that most scam online stores have only a virtual existence. They do not have a physical office, factory, warehouse, or physical stores. There is usually nothing physical, except a phoney website showing enticing pictures of products that do not exist. On the other hand, J.Crew has a physical existence. J.crew.com is operated by J.Crew and other men that are prominent men in the fashion business. They have physical stores in New York City, Canada and other major cities in the world. That means they are legit and not scam.

Is J Crew safe?

J Crew is safe to use. The high rate of hacking and phishing activities has shone the spotlight on the safety of any online retail store. Apart from not being scammed by an online store; you should also be concerned that your using the store should not leave you exposed to other scam artists.

The online purchase involves customers giving out details such as your name, email, mailing address, credit card details and more. If such personal and sensitive information is exposed to third parties (read: hackers), you can have your identity stolen, or have your account wiped clean. Therefore, every shopper will want to make sure that the sensitive information they share with an online store is safe and secured. For this reason, any online store that fails to provide the information/ transaction safety measures is bound to a loss in the competitive market.

In this regards, J.crew says that they have in place technical, administrative and physical safety measures to prevent unwanted third parties from having access to customers’ data. Technically, J.Crew uses SSL (Secure Socket Layer) technology. SSL is the security industry standard for establishing a secure link between buyer and seller, such that any traffic transferred between the buyers’ device and the sellers’ servers is private and shielded from third parties.

SSL also uses encryption to ensure that even if the information is captured, it cannot be deciphered and read. However, there is no information about the actual encryption level used. There is no way of telling if the encryption standard used is the secure 128- bit encryption, or the 256-bit encryption which is widely regarded as the most secure.

Administratively, J Crew pledge not to share your information with any third parties without your prior express consent. Also, personal data are retained for business needs and legal requirements only. It will be retained as long as it is necessary for the purpose of processing the transaction and other related purposes for which the data was collected.

For instance, certain transaction details may be retained until the expiration of the time for claims arising from the transaction. That means the information is deleted after it has served the purpose for which it is gathered. J.crew operates in the U.S and other countries; thus, it is possible that customers’ information is stored, accessed and transferred to other jurisdictions that may not have provided the same levels of data protection as your own jurisdiction. But the good part of it is that they have promised to ensure that every personal data collected receives an adequate level of protection in the jurisdiction in which it is processed.

This puts the question of whether j.crew is safe to rest. J.crew is very much safe based on the fact that they have different measures in place that ensures that vital information of their customers is safe and secured.

J Crew Video

Product range

It is very important that stores provide a wide range of products because most consumers prefer stores that have different products  This will not only give customers the opportunity to make all their shopping in one store. There is also the advantage of cost saving. This cost savings advantage is as a result of the discount given on bulk purchases and flat shipping rates. Most shops will give you some discount on your total order if the order amount is up to a particular amount.

It will be important to buy all your fashion products in one shop so that your order will be up to the qualifying amount to receive such bonuses. Also, when it comes to shipping, most fashion shops gives flat shipping rates, which means that no matter how many items you are purchasing, you are paying the same amount to get them delivered to you. Therefore, buying all your items in one place will mean that you will pay for less, unlike buying items from different stores and paying their individually shipping cost.

Therefore, it is important to consider the product range of a fashion store you plan to buy from to know if they hold a wide range of products. In this regard, J.Crew ticks the box.  J.crew provides a wide range of fashion products that are needed by men, women, boys, and girls, such as clothing, accessories, shoes, beauty products and others.

Clothing

J.crew offers different types of clothing for women, men, boys, and girls.

• Women clothing includes Tops and Tees, Sweaters, Coats and Jackets, Blazers, Dresses and Jumpsuits, Pants, Denim, Skirts, Shorts, Suiting, Swim, Sweatshirts and Sweatpants, Pajamas and Intimates.
• Men’s clothing includes T-Shirts and Polos, Shirts, Dress Shirts, Sweaters, Coats and Jackets, Blazers, Suits and Tuxedos, Pants, Denim, Shorts, Sweatshirts and Sweatpants, Underwear and Pajamas, Swimwear.
• Cloths available for girls are: Tops and Tees, Graphics Shop, Sweaters, Coats and Jackets, Dresses and Jumpsuits, Leggings & Pants, Denim, Skirts, Shorts, Swimwear and Rash Guards, Sweats, Pajamas, and more
• Boys clothes available include T-Shirts and Polos, Shirts, Graphics Shop, Sweaters, Coats and Jackets, Suiting, Pants, Denim, Shorts, Swimwear and Rash Guards, Sweats, Pajamas and Underwear, Shoes and Accessories, and more.

Accessories

Women accessories available at J.crew includes: crystal mirror statement earrings, crystal-studded bead and tassel earrings, crystal-studded bead and tassel necklace, crystal and gold circle drop earrings, crystal and lucite mirror earrings, crystal and tortoise drop earrings, pearl hoop earrings, different colours of passport cases in Italian leather, Glitten in cashmere blend, and others.

Shoes

At J.crew, you can get different types of shoes. This includes high heels, flat shoes, sadle ankle boots in velvet, pointed toe flats, pointed stiletto ankle boots in leopard calf hair, Tall high heel boots, stella bow heels in embellished glen plaid and velvet, Tall high heels in faux snakeskin, over the knee leather boots, Matte Chelsea rain boots, Cap – toe ankle boots, kitten -heel Chelsea boots, MacAlister suede flats, MacAlister wedge boots, Nordic boots, Nordic wedge boots, Black watch tartan loafers, Kiltie monk-strap loafers,  pointed – toe slides in brocade, Academy penny – loafer mules in patent leather, Academy penny – loafer mules in metallic leather, Academy penny – loafer mules in croc- embossed leather, Poppy two strap ballet in leopard calf hair, poppy ballet flats in embellished plaid, Poppy two- strap ballet flats in suede, Velvet Mary Jane flats, Convertible smoking slippers in velvet, Pointed toe loafers, pointed toe sling back flats, Suede smoking slippers, Leopard smoking slippers, Ryan penny loafers in leather, strappy block heel sandals, pointed – toe slide in denim, stappy buckled sandals, Buckled midheel sandals, and many others.

Beauty products

J crew have different types of beauty products; ranging from Lipstick, Lip gloss, Lip scrub, Luxury lip tint, Lip slip, Eve Lom, Face gloss, Cat eye, Universal stick, Medieval palette, Eyebrow Gel, Lip treatment, Luminizer, Mascara, Dew pot, Tinted balm Eye shadow, Lip shine, Ointment, Eyeliner, Boosting base, Lippen, Radiant translucent powder, Tinted lip conditioner, Cucumber water stick, Nail polish, and others.

Cost/ price

Price is one of the major factors affecting both the buyer’s decision and the level of sales. That makes it important to determine whether the prices of products in any store are in the affordable range.

J.crew offers a variety of products, and they keep adding new products and re-branding from time to time. So their prices are subject to change making it difficult to quote a particular price for any product. At any point in time prices fluctuate a lot, and you’ll have to keep checking their website for the price of any particular product at a particular time.

However, J.crew prices are competitively okay, but not as low as some other online retailers. When the prices of their products are compared with similar products in other stores, it shows that their prices are higher than some low priced online stores.

Promotions

Online stores are aware that one of the things that increase sales is discount or promotions. Most people are eager to purchase products that are discounted, they always look out for where products are cheaper than normal.

J Crew knows this secret. As a result, they offer promotions from time to time that significantly slashes their prices. All you need do is to be checking their website to know which promotion is running at any particular time.

At the time of writing, some of the promotions that were running included:

• 40% of women fall favourite: this offers a discount of 40% of the normal price for women
• Women up to 50% off inmates: Here women are given 50% off the full price for underwears
• 40% off men fall favourite:  J.crew offers 40% off the full price of some items for men
• 40% off kids fall favourite: they give kids 40% discount of the full price
• They offer free standard shipping with J.crew rewards: which allows you to get your order delivered free of charge

Payment method

Different parts of the world are targets of every online store, therefore there is a need for them to accept a wide range of payment methods to avoid losing customers who might not find a payment option supported in their location. In this regard, J.crew provides a variety of payment options, such that you’ll easily make payment in the store from anywhere in the world. J.Crew accepts the following payment methods: The J.Crew Credit Card, Visa, MasterCard, American Express, Discover card, JCB, PayPal, J.Crew Gift Cards online.

Shipping

Shipping is the second most important factor (after price) affecting online purchases. On one hand, there is shipping cost, and on another, there are shipping/ delivery times. Very often, shipping cost makes customers abandon their shopping carts when high shipping cost adds to the cost of the items to make the total expenditure on the items higher than expected. In such situations, if the shipping cost had been zero or acceptably low, the customers would have proceeded with the purchases. Thus, if you want to avoid spending too much over and above the cost of the items you are buying, it is important to check the shipping cost of the store.

Free shipping is definitely the deal clincher. J.crew offers free standard shipping, but only when you sign up to their reward; and not all orders qualify for it. Orders that qualify for free shipping and handling will be offered free shipping and handling for all addresses. In their words: “Free standard shipping and handling is valid for logged-in J.Crew Rewards members on qualifying orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash”

Their shipping covers all 50 states in united states, Washington DC, U.S. P.O. Boxes, U.S. territories, and APO/ FPO/ DPO addresses. The shipping methods offered during inspection depends on the item selected and the customer’s specific shipping address. Orders shipping free to the continental U.S., Alaska and Hawaii will be sent through standard shipping and delivered by UPS or USPS. Orders shipping free to P.O. Boxes, APO/FPO/ DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent through USPS.

One good thing about J.Crew is that delivery times take effect the next working day after you place an order. This means that orders are processed the same day that the purchase is made. This is the fastest order processing time in the business, and as a result, J.Crew is able to fast delivery. There are many fashion stores that will take up to 3 days to process your orders.

Shipping and handling charges are based on the shipping method, the time the customer expect to receive the item, as well as the shipping address. The order size and weight do not affect flat-rate shipping and handling fees. Monogrammed and personalized orders take more than 14 working days to reach their destination. The standard shipping will cost you $5 and takes 3 to 6 working days, while expedited shipping cost $10 and takes 2 to 3 working days.

J.crew shipping also covers Canada and more than 100 international destinations. They offer flat-rate shipping to international destinations through UPS Worldwide Express. The prices are provided at checkout.

Shipping to Japan via standard shipments takes 5 to 11 working days to arrive while express shipments take 2 to 6 working days. Shipping to North America by express delivery takes 3 to 5 working days while 2 to 10 working days is the Standard Delivery Times. Shipment to India takes 3 to 6 days for express delivery and 5 to 13 days for standard shipments. Bangladesh, Brunei, Cambodia, Macau, Maldives, Pakistan, Philippines, Sri Lanka takes 3 to 6 working days. China, Taiwan and Singapore will take 3 to 6 days (express) 5 to 9 working days (standard). Korea and New Zealand take 3 to 6 business days via express shipments, and 6 to 10 business days via standard shipments.

Thailand, 3 to 6 working days (express) and 6 to 12 working days (standard). Australia, 3 to 6 days by express delivery, and  6 to 18 business days for standard shipping. Hong Kong, 3 to 6 business days- express, 7 to 9 business days – standard shipments. Indonesia, express delivery takes 3 to 6 working days while standard delivery takes 8 to 15 working days.

The standard shipments to Antigua and Barbuda, Aruba, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Lucia, Trinidad and Tobago, Turks and Caicos Islands takes 2 to 6 business days to arrive.

Brazil, Costa Rica, and Mexico take 2 to 6 work days for express delivery and 5 to 10 work days for standard delivery. Bulgaria, Croatia, Cyprus, Estonia, Gibraltar, Guernsey, Iceland, Jersey, Malta takes 2 to 6 work days. Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland,  and United Kingdom takes 2 to 6 work days via express shipments and 4 to 8 work days for standard shipments.

Ireland, Latvia, Lithuania, Norway, Poland, Slovakia and Slovenia takes 2 to 6 work days for express delivery and 5 to 9 work days for standard delivery. Shipping to Romania takes 3 to 6 work days for the items to arrive. Shipment to Russia takes 3 to 6 work days for express delivery and 5 to 13 work days for standard delivery. Turkey takes 2 to 6  days by express and 5 to 13 working days for standard delivery.

Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and Reunion will take 3 to 6 business days. Shipments to Saudi Arabia will take 3 to 6 work days for express and 5 to 12 work days for standard delivery. Israel, and United Arab Emirates, standard shipments take 3 to 6 work days.

Return and Refund policy

When you are making online purchases, especially of sized products, there is a need to know the return or exchange policy applies to the online store. This is to ensure that after making the purchase and the product is undersized or oversized you will be able to return it or exchange it for another item. Apart from the sizing issue, the item might be damaged or not meet the certain expectation of yours (quality or even colour). All these can be taken care of only if the online store in question has a favourable return and exchange policy.

Returns

The good news is that J.crew accepts returns and will issue refunds. US addresses get a full refund; but for international orders, you will receive the original purchased price and not any duties and taxes you paid on the item in the currency and exchange rate at the time of the order. Also, international customers will be responsible for the shipping charges incurred during the returns

However, there are certain conditions and terms you must follow so as to ensure that your returns are accepted and your refund processed.

• The items to be returned must not be worn, washed, damaged or defective. They must be in the original condition they were before purchase.
• The returns must be made within 60 days of receiving your delivery package
• International customers should email julie@jcrew.com or contact them at +1 800 261 7422 to make arrangements for a return or initiate return.
• Request for refund or exchange of purchased must be accompanied by the original receipt.

However, there are certain products that cannot be returned. This includes all monogrammed and personalized items, lingerie, vintage, altered or final sale items, and fine jewellery. Also, once your return is received, you should allow up to two weeks for it to be processed.

If you’ve checked the return policy of some other online fashion stores, you’ll find that J.Crew’s return window of 60 days is double what many other stores allow. From a customer’s perspective, this is enough time which greatly reduces the risk of your returns not reaching the retailer on time and disqualifying you from getting refunded.

Exchanges

Most online stores do not allow exchanges. Which means that if you are not satisfied with the apurchased item when you receive it, you cannot request to exchange it for another item. It is good to know that J.crew accepts exchanges on every item purchased except those aforementioned that cannot be returned. However, exchanges are handled in-store. If you are not satisfied with the item, and you need an exchange, bring your invoice or receipt to any J.Crew store for an exchange, in accordance with their policy.

Unlike other online stores that you have to first return the item, get refunded and place a fresh order, J.Crew exchange policy makes for smooth user experience when getting a new product in place of an another.

Customer Support

The importance of efficient customer support service cannot be overemphasized. If you walk into a store or a business organization; no doubt you’ll need someone to attend to you, somebody you can, at least, ask any question you may have relating to the business transaction. But when purchasing from online stores, you will not meet any physical human to talk to. You might still have questions you need to be answered, or issues you need to be solved. Therefore, it important to know the provisions that the store makes for addressing customers’ questions or issues.

J.crew has provided four different channels to support their customers. The first stop is a self-help FAQ section on their website. The FAQ is loaded with some answers to many questions that customers have asked in the past.

You might have a need to directly contact a customer support representative. J.crew supports such contact via email. You can send them a mail using the email address: help@jcrew.com. Their response time is impressive. So you’ll get your answers in a few hours.

J.crew also supports telephone support service, you can reach them through this telephone support line: 1800-562-0258 as shown in the “contact us” page on their website. Another channel is through twitter you can lay your complaints or ask you questions through @jcrew_help.

Phone and email channels are the fastest in attending to issues. It doesn’t take much time to get your feedback when you reach them through email. The phone is instant feedback, though your issues might not all be addressed at that moment.

Summary

J Crew tries to meet up with its promise of providing fast fashion. They have many new arrivals daily; so you’ll definitely find the latest fashions styles in the store. Their prices are affordable, they run promotions that bring their prices to very enticing levels, and they offer free shipping (through J.crew rewards). Also, they prioritize customer satisfaction because they allow you to return and exchange items that you don’t like, and you’ll be refunded your payment, or get a replacement. When it comes to customer support, many customers will agree that they provide excellent customer support service.

I liked

• An extensive product range that includes women’s wear, men’s wear, boy’s and girl’s wears, accessories, beauty products and even some home products
• Affordable prices for good quality items
• Orders are processed the same day that they purchase is made
• Free shipping
• Regular enticing promotions
• 60 days returns and exchange window
• An effective customers support services

I didn’t like

• No detail about encryption standard used
• Refund processing time is too long
• Limited payment options (no e-wallets and cryptocurrencies)

Do you have experience with J.crew? Good or bad, kindly use the review section below to give us your brief J Crew review.

What is H&M?

H&M (Hennes & Mauritz AB) is a fast fashion retail store. The store brings you all the trending fashion styles. H&M is an acronym for Hennes & Mauritz AB, a Swedish multinational clothing retail company. H&M is virtually ageless. It was started in 1947 by Erling Persson. It took off as an exclusive women fashion shop called Hennes (which means “hers” in Swedish). A menswear was added in 1968, and they rebranded as Hennes & Mauritz.

H&M was listed on the Stockholm Stock Exchange in 1974. In 1998 the company took its business online with the launch of www.hm.com.

Backed by decades of operation, H&M has increased its product range to include kids wear and home furnishings. They have about 4,800 stores in over 70 markets around the world. This include the Americas, Europe, Oceania, Asia (including the Middle East) and Africa. Their scale of operation suggest that when penguins develop a fashion sense, H&M will have stores in Antartica.

H&M (Hennes & Mauritz AB) is an online fast fashion retail store with a focus on providing the latest fashion styles. They say their business concept is not just to offer fashion, but to offer quality fashion at the best prices.

H&M is legit. It is not a scam because customers receive their ordered items from the store. And there is no credit card details theft report about the store. But do they deliver quality? 

What is promised is the latest fashion styles, top quality at that, and at affordable prices. Is this just advert speak, or does H&M deliver on their promise?

This HM review will x-ray H&M (and examine their offerings, policies, features etc) in order to provide the information that will help you answer the question such as if “is hm legit?” “is H&M Scam?” or whether they are legit.

H&M Review at a Glance

• Established in 1947, and started online operations in 1998
• A legit fashion retailer, registered in Sweden, and listed in the Swedish Stock Exchange
• A true one stop fashion shop for the whole family, as they offer men’s wear, women’s wear, kids’ wears, and home furnishings
• Has about 4,800 stores in over 70 markets around the world
• Offers unbelievably low prices
• Offers free shipping in certain markets
• Customer support available via email, live chat and telephone
• Mobile optimized website; iOS and Android apps available

Is H and M legit?

H and M (HM) is legit  and not a scam. There are different scam artists in the internet who scam people of their hard earned money. Interestingly, one of the “tested and trusted” methods used by these scammers is online stores, where unsuspecting customers pay money for products that are never delivered. Therefore, before purchasing anything online, it is important to consider whether the online store is legit, or just another scam front.

There are different ways of establishing the legitimacy of an online retailer, and we will put H&M through three of these tests – test of time, legal recognition and physical existence.

• Test of time: Usually, scam houses are short lived. After ripping off a few customers, the light is shone on them, and with such exposure, they close up and go into hiding. H&M, on the other hand, started operation in 1947, which means that they’ve been in the business for over 70 years. Suffice it to say that no scam store can operate for that long a time.
• Legal recognition: By far the best proof of a company’s legitimacy is recognition by a competent jurisdiction, via a license to operate. That is why scam companies fake company registration certificates. In this regard, H&M is a company duly registered in Bolagsverket/ Swedish Companies Registration Office as Hennes & Mauritz AB (company registration number: 556042-7220), with registered headquarters in Mäster Samuelsgatan 46A, 106 38 Stockholm, Sweden.

Also, H&M got listed in the Stockholm Stock Exchange in 1974, and they still have their stocks being traded on the floor till date. Suffice it to say that scam company do not go public, by being listed in stock exchanges.

• Physical Existence: Online scam stores have only a virtual existence. There’s usually no production center, or warehouse, or stores; and thus, no products to be delivered when orders are placed. However, a legit retail store will have a physical existence. In this regard, H&M checks the box. With almost 5,000 stores, you’ll find a H&M store stocked with products in virtually every major city of the world.

With over 7 decades of seamless operation, being a registered company listed in a stock exchange, and having hundreds of stores worldwide, there’s no doubt that H&M is a legit online fashion retailer.

Is H&M safe?

H&M is safe. When you create an account and order items from an online retail store, you share personal information (such as your name, mailing address etc) as well as sensitive details (such as credit card information). It’s a no-brainer that these information should be secured, and prevented from falling into the wrong hands.

In this regard, H&M has taken technical and organizational measures to protect your data from loss, manipulation, unauthorized access, etc.

Organizationally, they will not share your information to third parties, except it is necessary to fulfill a transaction, complete a service, for administrative purposes, or required by law.

Technically, they adopt standard security technologies to ensure the protection of data in their systems. Specifically, they use SSL (Secure Socket Layer), which creates a secure link between buyer and seller, encrypts all buyers’ information, and route it through the secure link; thereby ensuring that external thrid parties cannot capture and decipher buyers personal information and payment details.

Features

Different Markets

H&M is one big company that operates globally. To serve their customers better in different locations, they divide their operations into different markets such as H&M United States, H&M Germany, H&M France, H&M China, H&M South Africa and more.

When you access their site for the first time, you’ll be asked to choose a market; and you’ll be subsequently redirected to that market anytime you try to access H&M.

What you get with this arrangement is personalized service. Thus, anytime you access the H&M site, you’re redirected to the appropriate region specific market, and there’s no risk of getting generic information that may not be applicable to you by virtue of you location.

Optimized for mobile

The website of a fashion store should be compatible with the small screens of mobile devices and tablets. It’s a no-brainer; most people do their product search (and eventual shopping) on the mobile devices.

Thankfully, the website of H&M is compatible with all mobile operating systems and platforms. The website opens well on Android, iOS, Windows phone, Blackberry, and other mobile platforms. Once you type the URL into a web browser, you’ll be redirected to the mobile site. You’ll be able to browse and shop the latest fashion, follow your order status, check your balance, and do whatever else you can when accessing the website from a desktop device.

Mobile apps

H&M is one fashion store that has invested in the development of mobile apps to make shopping even easier for heir customers. They have both Android and iOS apps.

With these apps downloaded and installed on your devices, accessing the fashion store to browse and shop the latest fashion is just one click away. However, the biggest draw for shopping with the mobile app instead of shopping from the site is that the app keeps you up-to-date with both latest additions and promos. By using push notifications, the apps gives you instant alerts about offers and events. With this, there’s no way you’ll miss any special promos.

Being a global company serving a global market, the apps are available in English and over 20 other international languages that includes German,  French, Italian, Japanese, Simplified Chinese and more.

You might have a problem with the iOS app as it is not light weight. It is a heavy 113.2MB file, but the Android app is just fine at only 8.2MB.

Reviews suggest has H&M has a lot more work to do on the apps as there are just too many complaints about the apps. Some of these include that visual search not working on the Android app, order history disappearing from both apps and more. As a result of this, the app has poor ratings in ther respective stores. The iOS app has a low 2.4 out of five rating on itunes, while the Android app has a more respectable but poor 3.7 out of five rating on play store

Product Description

You’ll agree that it is important to examine an item properly before buying it. In a brick and mortar store, you can physically see, touch, and feel the item; and this will help you in making your “buy decision”. It’s different when buying things online, as the physical product is not before you. A good product description serves to put the product before you, and help you with making your “buy decision”.

Therefore, it’s important for stores to have detailed product description that can help you “see”, “touch”, and “feel” the item.

H&M ticks this all important box. All items in store have detailed product description, fully describing it including dimensions and composition. This comes complete with images from different angles including on-model ones. With this, you are able to make a thorough assessment of the product, and ensure that what you order is the right item for you.

Ethical Practice and Corporate Social Responsibility

Sustainability is one topic that most customers pay attention too; and you should too if you want our planet to remain after us. Therefore, while we want a fashion provider that gives us the best, it should not be at the cost of our planet. Almost every region retailer has one sustainability program or the other; and H&M is no exception.

One particularly impressive one is the clothing collection program. Instead of simply throwing away your old and abandon clothes (which may disturb the ecosystem) or simply burning them (which will pollute the air, as well as disturb the ecosystem), you can bag them and send them to the nearest H&M store to you. They accept all textile no matter its condition or brand, even old socks, worn-out T-shirts and old sheets.

If the clothing can be worn again, H&M markets them as second hand goods; if the textile can no longer be worn, H&M may convert them to other products such as remake collections or cleaning cloths; and in the worst case, the textiles are recycled as textile fibres, or are used to manufacture products such as damping and insulating materials for the auto industry.

Interestingly, H&M rewards you when you drop off your unwanted clothing. For every bag of textile you drop off, you’ll receive a discount card that you can use to get 15% off hour next in-store purchase. In all, this is a “three in one offer for you”. H&M make you contribute to preserving the planet, H&M helps you dispose your unwanted clothing, and H&M gives you cost saving.

H&M also has different social responsibility programs for positively affecting society. One of such is its partnership with UNICEF, whereby H&M donates 10% of the sales price for every T-shirt to the children’s emergency fund to support the provision of emergency food and healthcare to children.

If you need a fashion retailer that is both passionate about providing exquisite fashion styles, and doing the right thing, you have found one in H&M.

Product Range

Even when buying from brick and mortar stores, many customers will rather visit a big shop where they can get all they want than visit different stores to get different items. This shows the importance of products range in retail purchases; therefore it’s important to examine the product range of any online store under review.

H&M comes across as a one-stop fashion shop for the family, as they offer men’s wear, women’s wear, kids’ wear as well as home furnishing. Each of this range have different categories, and each category hold different types of products.

Women’s wear range

The women fashion range is the pioneer fashion product of H&M; as they started as one store for women’s clothing, in Västerås, Sweden.

They still give the latest fashion and new favourites in women’s clothing. You’ll find everything for every occasion in H&M; from casual day wears, to sharp office wear, to stylish occasion-specific wears, to flattering active wears and bikinis/ lingerie. Some category of women wear are:

Dresses (short, knee-length and long dresses; short sleeved, long sleeved, flounce sleeved, puff sleeved, butterfly sleeved, and sleeveless dresses; lace, satin, and patterned dresses; short dress; V-neck and turtle neck dresses; knitted dresses; fitted dresses; pleated dresses, jacket dresses, chiffon dresses; embroidered dresses, and more).

Jumpsuit (long sleeve and short sleeve jumpsuits; playsuits; off the shoulder jumpsuit; halter neck jumpsuit and more). Tops (cotton T-shirts, vest, printed tops, oversized tops, top with lace details, top with collars, satin scrappy tops, V-necks, boat necked tops, rib-knit jumpers and more).

Shirts and blouse (patterned blouses; cotton, satin, lace and silk shirts and blouses; v-necks and toe collar blouses, fitted shirts, blouses with shocking and more).

Cardigan and jumpers (knitted cardigan, cashmere, polo-necks, and more).

Blazers and waistcoat (long jackets, double breasted jackets, straight cut jackets, fitted jackets and more). Jackets and Coats (Faux fur coat, wool-blend coat, leather jacket, pile coat, biker jacket, padded jacket and more).

Shorts (denim shorts, sweatshirt shorts, viscose shorts, twill shorts, and more).

Trousers and Jeans (cigarette trousers, wide trousers, leather trousers, velvet trousers, leggings, denims,  sweatpants, suit trousers, leggings, joggers, chinos & slacks and more).

Skirt (skirts with fringing, pencil skirts, wrap over skirts and more).

Shoes (leather and suede boots (ankle boots, knee high boots), loafers, court shoes, trainers, and more).

Beauty products (make up, make up brushes nail polish, wash bags and more). Accessories (scarves, hats, belts, bags, and more).  Other clothing categories are swimwear, lingerie, night wears, socks and tights, and maternity wear.

Men’s wear range

H&M also hold all the current and coming men’s clothing collections, drawing inspiration both from the catwalks and the streets.

The categories you’ll find include: T-shirts and vests (polos and round necks, short sleeved and long sleeved, slim fit and regular fit, and more); Shirts (twill shirts, denims, cotton flannel shirts and more). Others are Hoodies & Sweatshirts, Cardigans & Jumpers, Blazers & Suits, Jackets & Coats, Shorts, Trousers, Jeans, Swimwear, Underwear, Shoes (boots, trainers and more), Socks, and Accessories (hats, bags, belts, gloves, scarves, back packs, braces and bow ties, sunglasses, and more).

Kids wear range

In H&M, you’ll find adorable clothes for newborns, babies, toddlers and teens. The kids wear are divided into age categories such as 0 – 9 months, baby girl/ boy 4m – 4yrs, boys/ girls 1.5yrs – 10yrs, and boys/ girls 8yrs – 14yrs.

Baby wears include tops, bottoms, body suits and all-in-ones, and accessories (hats, tights, socks, moccasins, mittens etc). For older kids and teens, you’ll find different types of Jumpers & Cardigans, Tops & T-shirts, Blazers & Waistcoats, Shirts, Blouses, Dresses & Skirts, Outdoor Clothing, Trousers, Leggings, Jeans, Shoes, Accessories, Nightwear, Underwear, Socks, Swimwear, Shorts, Sportswear, Fancy Dress, Dance Wear, Cartoons & Comics, Occasion Wear, and School Uniforms.

Home Furnishing

Here, you’ll find products that will enliven every room in your home, be it the living room, bedroom, kitchen, bathroom, or kids room.

Some of the items include cushions, bed linen, towels, christmas decorations, bathmats, shower curtains, storage items, blankets, curtains, decorations, candles & candleholders, glassware, kitchenware, tea towels, table runners, napkins, porcelain, aprons, rugs, tablecloths, furniture, lighting, and giftwraps.

Prices and Promotions

Price

Price is one of the most significant factor that drives purchases. You will not want to break your wallet to look good. Therefore, you’ll have to consider the prices of products in any online fashion store that you’re looking at.

H&M says that their business concept is to offer fashion and quality at the best price. If you’ve checked customer online review, you’ll find that customers hail H&M prices as excellent. Many of the dresses and products at hm.com are at unbelievably low prices. You’ll find a host of gorgeous dresses, even maxi dresses, costing $30 or under. You’ll also find cute tops below $10, as well as exquisite jeans (for both men and women) under $25.

Promotions

Stores, whether brick and mortar stores or online stores, offer some form of inducement to to drive sales. H&M is no exception, as they offer different promotion from time to time.

This should interest you because the promotions will enable you get items gor free and/ or get them for less than their full prices.

At this time of writing, there were some exciting promos running. One was an exclusive offer to sign up for their newsletter and get 25% off the cost of any one item of choice with your next online purchase. To put icing on the cake, the offer included free delivery of the order. Another promo offer to give you 20% off every order of $60 or more from the kids department. Again, the offer include free shipping of the order.

Shipping

Many online shoppers abandon their carts at checkout; and one of the reasons they cite is unexpected shipping cost. This shows that shipping cost can turn your expenditure on products from acceptable to unacceptable. Therefore, it’s important to examine shipping policies when looking at online stores.

For simplicity, some stores offer free shipping while others charge a shipping rate. Needless to say, free shipping is a major motivator for online shoppers, as customers like spending the least possible to get their products. Another important shipping consideration is how long it’ll take for the items to be delivered. This is also important because, you won’t want it to take forever for you to get your items.

In this regard, it’s important to remember that H&M divides their global operation into different markets in order to be able to better serve specific regions. Thus, the shipping policy (shipping cost, delivery options and times) differs in these markets.

We’ll show this with the US market that serve most of the North American region, an the South African market that serves most of the African region.

For the US market, there are two delivery options – standard delivery and next day delivery. Standard delivery takes 3 – 5 business days and cost $5.99. The next day delivery cost $24.99, and it is everything it’s name suggest; all orders placed in weekdays are delivered the very next day, but orders placed in weekends will take 2 days.

Also, if you’re in the US customers, you can get free shipping. The catch is that your order has to be up to $40 to qualify, and it’ll take 5 – 7 business days to get to you. One impressive thing about the free shipping offer is that you d not have to break the bank to get it. The amount you have to spend to qualify for free shipping in H&M is one of the lowest in the industry. The industry average is: spend $50+ to get free shipping. By offering you free shipping with orders up to $40, H&M impressively beats the industry average by up to $10.

Now to the South African market; there is no offer of free shipping. However, don’t write this off as a con just yet, as the shipping policy still make for good reading.

There’s still the choice of choosing between standard delivery and Next Day delivery. Only in this market, standard delivery takes 2 to 3 working days. However, there’s a marked difference in cost. Standard delivery cost £3.99, while the next day delivery is £5.99. With the standard delivery, you can use “Pick up in store” arrangement. It allows you to select a close H&M store that the orders will be delivered to; then you can visit the store to pick them up. They also offer a Nominated Delivery option which cost £7.99. This option allows you to pick a home delivery date and time.

Though the normal free shipping offers is absent, you can still get free delivery. If you’re a H&M club member, you get free standard delivery and free pick up in store delivery. You can still get free delivery without being a club member; but it’ll have to be a pick in store delivery, and the order have to be £20.

You’ll notice that, within each market H&M uses flat rate shipping, where every customer is charged the same amount for shipping, regardless of what is ordered. This could motivate more spending, as the size of the parcel will not affect shipping cost.

Returns Policy

You’ll agree that it will be frustrating to order something online, but on receiving the order the item does not meet certain expectations you had of it. There are many reasons that could cause that. But whatever the reasons, you’ll agree that being stuck with a clothing material that you do not like from day one, is not the best of experiences. Therefore, when shopping online, it’s important to consider whether the shop has a return policy, that allows customers return items they do not like and get refunded.

Thankfully, H&M offers returns. Their returns policy states that you can return item(s) within 30 day of receiving delivery, without giving any reason.

You can return items to H&M provided that:

• They have not been damaged or soiled
• They have not been worn or washed
• All labels and tags are still attached

However, there are certain items that cannot be returned for health and hygiene reasons, these includes cosmetics, pierced jewellery, underwear, and swimwear bottoms.

If you decide to return any item, included in your package is a returns form which you will use in making the return. Fill the return form, and put it together with the item in the parcel. If you’re in the UK, there are a couple of free returns option that you can use, including Hermes courier, Hermes parcel shop, and Royal mail. For many others, the returns label is pre-paid and pre-addressed, and the flat return shipping fee ($5.99 in almost every case) will automatically be deducted from your refund.

Alternatively, you can choose to make your returns to a H&M store closest to you. One advantage of returns in store is that they are free. However, there are some items that cannot be returned to a H&M store, this include missing and/or incorrect items, as well as furniture and lighting.

H&M will fund you using the same payment method you used for the purchase. You might have to wait for up to 14 days after the items are returned for you to get the refund.

Interestingly, H&M allows exchanges. You can exchange an item for another up to the amount of the returned item(s), but that has to be done in store, and only when the original purchase was made by credit/debit card, gift card or a combination of the two. If the exchange exceed the amount of the returns items, you’ll have to pay the difference.

This is one thing that scores points for H&M because many online fashion stores do not allow exchanges. With these no-exchange stores, getting another item is a long process that does not make for good buying experience; you’ll have to return the original order, get refunded, and place a fresh order.

Payment Methods

You won’t want to see a wonderful item, only to learn at checkout that the store does not support any banking options available for use in your location. Therefore, it’s important to consider the payment options that an online store supports.

The ideal online store should support a lot of payment options, so everyone from everywhere can easily find one for use in making payment. In this regard, H&M check another box.

They accept PayPal and credit/ debit cards (with MasterCard or Visa symbol) as well as Alipay, bank transfers, and China Union Pay. You can also pay using their gift cards (both physical gift cards and e-gift cards).

To use debit card or gift card in hm.com, you must be at least 16 years old; but for every other payment method, you must be at least 18 years old.

That said, the payment methods supported by H&M means that you should not have problems with finding one for making your payment no matter where you are buying from. However, e-wallets such as Skrill and Neteller are very popular for making online payments, and its a shame that these options are not supported. Also, cryptocurrencies (such as bitcoin) are becoming increasingly popular, and are touted as successor to fiat money; but these options are also not supported by H&M.

Customer Support

There might be need to contact the company, therefore it’s important to consider the channels that the company provides for reaching them, as well as the responsiveness of these channels.

First, H&M provides an extensive Q&A section that holds answers to most of the questions that customers might have.

To directly contact a customer support rep of H&M, you can use an email service, a live chat, a telephone service, as well as social media support.

H&M responds to all email submissions within 24 hours. This is okay considering that some platforms can keep you waiting for up to 48 hours. However, if you’ll rather have instant feedback; you can use live chat or telephone. They provide toll free lines (855-466-7467); so you don’t have to worry about charges when contacting them.

H&M also have a strong social media presence; and they give support through their Twitter and Facebook handles.

I liked

• Almost 5000 physical stores world wide
• Extensive product range that includes womens wear, men’s wear, kids’ wear, and home furnishings
• You do not have to break the bank to get free shipping in markets where it’s offered (US free shipping is for $40+ orders)
• Possible to return items and get a refund
• Allow exchange of one product for another
• Customer support available through live chat and telephone

I didn’t like

• No free shipping in certain markets

Summary

H&M gives you every reason for you to make them your store. From being legit and safe, to being passionate about providing you with the latest fashion styles, to being passionate about positively affecting society and the environment.

There’s is a humongous variety of fashion product for women, men and kids, including home furnishing; and these are offered at very reasonable prices. The company has a global reach with stores worldwide; and they strategically divide their operation such that specific regions are better served.

Do you have any experience with HM? If yes, kindly use the review section below to give us your HM ratings and also a brief HM review.

Charlotte Russe is a one-stop shop for young women fashion. They offer all the trending fashion trends to make you step out in style. Charlotte Russe was started in 1975 by three brothers in California. The company changed hands in 1996 when it was acquired by Saunders Karp & Megrue (SKM), and again in 2009 when it was bought from SKM by Advent International. In that time, Charlotte Russe has gone from being private to going public and back still to being a private holding.

Through all the changes, Charlotte Russe has expanded, and now operate stores (over 500) in almost every state of the US. They still focus on their original customers of young women in their late teens and twenties. There are many new additions daily, to ensure that you have all the latest trending styles.

The online store can be accessed at https://www.charlotterusse.com. The website is available in English and Spanish.

Yes, Charlotte Russe is a legitimate retailer. The company has been around since 1975 and sells a variety of clothing, shoes, and accessories for women.

Also, the website is fully mobile optimised. You can access it with all mobile platforms, such as Android, iOS, BlackBerry, Windows phone etc. All you need do is type the URL into your browser, and you’ll be redirected to the mobile shop. You’ll be able to browse through all the items in stock, place orders, and access every other service that you can access using the desktop.

Charlotte Russe makes it easy for customers to make purchases by providing detailed product description and product images. Images include close-ups and are shot from different angles, to give you a good view of the products. The products are described with clear bullet points. Where they have on-model clothes, the height of the models is given, to communicate dimensions properly.

Charlotte Russe is a French dessert. However, this is not about the recipe and fast food shops, but fashion and fast fashion shops.

This is because three brothers started a fast fashion store some decades ago and named it Charlotte Russe after their favourite dessert.

Charlotte Russe has passed through different ownership and stages but remains one of the most popular online fashion retailers in the U.S. They promise to provide you with the latest styles at the most affordable prices.

This Charlotte Russe review will also x-ray Charlotte Russe to provide the information that’ll help you decide if the online fashion store lives up to its promises, as well as whether it is worth trying.

Charlotte Russe at a glance

• Online fashion retail store started in 1975, and currently owned by Advent International
• Focuses on trending fashion for young women in their teens and twenties
• Has over 500 physical stores in the US and Puerto Rico, and ships merchandise from these service centres to only the U.S. and some U.S. outlying territories
• Provides an extensive product range which includes dresses, tops, bottoms, plus sizes, shoes, beauty products and accessories
• Offers affordable prices as well as enticing promotions
• Offers free shipping and product exchanges
• Payment methods supported include credit/ debit cards, PayPal, store gift cards, Android and Google Pay
• Use SSL technology and top-notch encryption to secure customers’ sensitive information
• Customer support available through telephone, and email

Is Charlotte Russe legit?

Charlotte Russe is legit, not a scam. When it comes to buying things online, you can never be too careful. If you walk into a brick and mortar store to buy something, at least there is a physical location you can return to if it turns out that you were played; but with online transactions, it is different. Thus, almost all the time people will ask if an online platform is legit or a scam before sending in their hard earned money.

In this section, we’ll provide the information that will help answer if Charlotte Russe is a legit online fashion retail shop or a scam. What was considered include the store’s longevity, whether it is recognized by any legal jurisdiction, the identity of its operators, existence of physical stores etc.

• Longevity: Charlotte Russe was founded in 1975, with their first shop opening in San Diego, California. This means that the company has been operating for over four decades.

Suffice it to say that no scam shop can operate for that long. The scam houses are always short-lived. In just a short time, their scamming operations are discovered; and when the spotlight is shone on them, they pack up.

• Legal recognition: Charlotte Russe is a company that is duly registered as Charlotte Russe Holding, Inc., having a registered office at 5910 Pacific Center Blvd. Suite 120, San Diego, CA 92121. In the least, this shows that the company is 100% legal.

Scam platforms never obtain relevant licenses as registered companies. At most, they fake certificates to present to customers who are wise enough to ask. Don’t go wondering if Charlotte Russe’s certificates of incorporation are faked because the company went public in 1999 and traded stock in the stock exchange. Suffice it to say that there is no way a scam company will file papers with the Securities and Exchange Commission. It would also interest you that in 2009 the company was led back into a private holding for about $380 million (with shares bought at a price of $17.50 per share). Do you still doubt the legitimacy of Charlotte Russe?

• Operators: Though started by three Brooklyn born brothers (Daniel, Frank and Larry Lawrence), Charlotte Russe has changed hands over the years, and is owned by Advent International since 2009. Advent International is a global equity firm that focuses on buyouts and strategic restructuring of companies. Apart from Charlotte Russe, the company has successfully completed the buyout of some other 335 companies in 41 countries all over Western and Central Europe, North America, Latin America and Asia. Suffice to say that scam platforms have hidden operators.
• Physical existence: Charlotte Russe has over 500 physical stores in over 45 states in the US, including Puerto Rico. From these stores, they ship out merchandise. On the other hand, scam platforms, have only virtual existence. Usually, there’s no warehouse or physical stores holding the merchandise, and that is why they cannot fulfil orders.
• That said, the question of whether Charlotte is legit can be put to rest because with so many service centres, you’ll most definitely get your orders.

Is Charlotte Russe safe?

Charlotte Russe is safe to use. You want to also make sure that the online shop is safe. Being safe means that your shopping with them will not expose you to cyber criminals and information phishers.

For example, when you use Charlotte Russe, by visiting the website, placing an order, and/ or contacting their support team, they collect sensitive information such as your name, email address, postal address, phone number, and credit card details. If this information is not adequately protected, it can be captured by hackers (of the underworld). You definitely will not want your personal information or sensitive information like your credit card details in the hands of these unauthorized third parties.

Charlotte Russe says that they take precautions, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. This includes the use of encryption technologies and authentication tools, as well as organizational and managerial safeguards.

On the technical side, they use secure socket layer  (SSL) technology. SSL is the security industry’s standard for establishing a secure link (between a device and a web browser) over a public network like the internet. In essence, a secure link is created between you and Charlotte Russe, and unauthorized third parties cannot peep in to see any of the data exchange in the secure link. Also, the data is encrypted before it is sent through the link, ensuring that even if it is captured by hackers, it cannot be read.

Organizationally, Charlotte Russe pledges to respect your privacy and use your personal information only as necessary to provide you with essential services, or to comply with laws and regulation.

That said, with the use of industry-standard security certificates and encryption, as well as a love act friendly policy, there is no doubting that Charlotte Russe is safe.

Product Range

There is a reason big supermarkets get more customers than smaller stores even if they offer similar prices. One is that customers will rather visit one store where they can find all the items they want to buy, rather than visit multiple stores to get different items.

Apart from the convenience offered, there’s the prospect of cost savings by taking advantage of promos which gives discounts if total expenditure reaches a particular amount.

It’s the same with online stores. You should want to buy everything you need in one place not only because of the inconvenience of visiting different stores for your fashion needs, but also so that you can take advantage of promos linked with the size of total expenditure. Therefore, it’s important to consider if an online fashion store has a wide product range that will cover all your fashion needs.

In this regard, Charlotte Russe is focused on females in their teens and twenties; and they provide every fashion item for that class. The various product categories (as well as some product in each category) that you’ll find in Charlotte Russe are as follows:

• Clothes – these include tops, bottom, coats and jackets, and others including intimates and swimwear. The tops you’ll find include: Tees, sweaters and cardigans, sweatshirts and hoodies, shirts and blouses, casual tops, going out tops and more. The bottoms you’ll find include leggings, wide legs, trousers, joggers, shirts, skirts and more. Coats and Jackets include blazers, anoraks, faux fur, bomber jackets, moto jackets, denim jackets and more
• Dresses – you’ll find dresses for every occasion including Home Coming dresses, Holiday dresses, Party and Cocktail dresses, Wedding guest dresses, Bridesmaid dresses, Nightout dresses, Casual dresses, and Formal Dresses. These dresses different styles such as skater dresses, jumpsuits and rompers, bodycon dresses, sweater dresses, button-down dresses, T-shirt dresses, wrap dresses, long sleeve dresses, shift dresses, off the shoulder dresses, maxi dresses and more.
• Jeans – products here are grouped by style and fit. In style, you’ll find ripped jeans, cropped jeans, refuge jeans, and colour jeans. In a fit, you’ll find skinny jeans, high waist jeans, push up jeans, bootcut jeans, mom jeans, and more
• Plus sizes – this include plus dresses, plus jeans, plus bottoms (leggings, pants, skirts etc), plus tops (shirts and blouses, bodysuit, sweater and cardigan, casuals and going out tops etc)
• Beauty – this include lips product (such as lip gloss, lip balm and more), eyes products (such as eye shadow, eyeliner, mascara, and more), face products (such as contour kit, powder and more), nails products (such as nail polish, fake nails and more), perfumes, and tools & accessories
• Shoes – this includes boots and booties, heels, flats, sneakers and more
• Accessories – this includes scarf, bags and wallets, hats, belts, socks and tights, hair accessories, sunglasses and more
• Jewellery – these include necklaces, earrings, bracelets, rings, and jewellery sets

From the different product categories and a wide variety of products in each category, Charlotte Russe will get you stepping out in style no matter the occasion or season. But that is only if you are a young woman.

For everyone else (older women, kids or men), Charlotte Russe is not the place to shop for your clothing. This might be a disadvantage where a customer needs a one-stop shop for family fashion.

That said, Charlotte Russe is a one-stop young women fashion shop.

Prices

It is a no-brainer that you should consider the cost of products in any store, be it a brick and mortar store or an online store. Prices need to be pocket-friendly. Even when you are willing to pay top dollar for top quality, you’ll still want to make sure that the particular item is reasonably priced.

In this regard, Charlotte Russe ticks all the right boxes. You’ll be able to step into the store and come out in style no matter the depth of your pockets.

For example, you’ll find a lot of elegant dresses at just about $20 or under; you’ll find that almost all the top quality boyfriend jeans are below $25; there are excellent tops costing $15 or under, and almost all the leggings are $10 and under. Even shoes have attractive prices; with $15, you can get an array of flats, and with about $25, you’ll be killing in some exotic boots and booties

Charlotte Russe Shipping

Two important shipping considerations are shipping cost and delivery times. You don’t want the total expenditure on items to soar when shipping costs are added, and you also don’t want to wait forever for your orders to be delivered to you.

In terms of shipping costs, online retail stores know that reducing shipping costs gives them a competitive advantage. As a result, many have employed various strategies to bring down the shipping cost, which includes offering flat shipping rates as well as free shipping. Thankfully, Charlotte Russe is no exception.

First, you should know that Charlotte Russe ship only to the United States, Military (AA, AE, AP) addresses, Puerto Rico, Guam, U.S. Virgin Islands and Canada. This would come as a big disadvantage because it means that if you live anywhere else, there’ll be no luck ordering from Charlotte Russe.

In terms of delivery times; Charlotte Russe offers standard (ground) delivery for all addresses, but for US addresses they have additional shipping options such as economy air, expedited delivery, and express delivery.

To the US addresses (except Hawaii and Alaska), Standard delivery takes 5 – 10 business days and cost $5.00; Economy Air takes 3 – 4 business days, and cost $13.99; Expedited delivery takes 2 – 3 business days and cost $17.99; while Express delivery takes 1 – 2 business days, and cost $24.99.

To Hawaii and Alaska, standard delivery takes 5 – 15 business days, and cost $15.99, while Expedited delivery takes 2 – 3 business days, and cost $29.99. Only standard delivery is available for all other addresses that they ship to. To Canada, it takes 5 – 12 business days and cost $19.99; to Puerto Rico, it takes 5 – 15 business days, and cost $15.99; to Guam and the US Virgin Islands, it takes 15 – 20 business days, and cost $15.99; while to military addresses, it takes up to 24 business days, and cost $19.99.

An interesting takeaway from the shipping rate is that Charlotte Russe offers flat rates. Thus, you can order a lot of items at the same time without worrying that your shipping cost will increase with the number of items ordered.

Apart from the flat shipping rate that Charlotte Russe offers customers, it will interest you to know that they also offer free shipping. The only catch is that your orders must be equal to or more than a particular amount; and the amount is not set in the skies, as it is just $50.

If the total value of your order is equal to or more than $50, after all, discounts and promos have been applied, you’re not charged a cent for the shipping. Offering free shipping is impressive, but it’s more impressive that you do not have to spend over and above to qualify for free shipping. However, the free shipping offer is available to only US customers, excluding those in Hawaii and Alaska.

Returns Policy

Another important consideration when shopping online is whether the store has a returns policy that will allow you to return (to them) and an item that you do not like when you receive the delivery.

This is important as there are many reasons why you might not like an item when it gets to you. For clothing material, there’s the issue of sizing. The item might not be the right fit, and therefore, unusable by you. There’s even the possibility of the quality not meeting your expectations, or the item getting to you damaged. Whatever the case, a shop that prioritizes customer satisfaction will have a returns policy, and that’s what you should go for. Thankfully, Charlotte Russe is that shop.

If you are not completely happy with your purchase, you may return it to Charlotte Russe within 30 days of the delivery date. They accept both returns by mail, and to any of their stores near you.

However, there are certain items that they do not accept returns on, these include jewellery, electronic gift cards, physical gift cards, swim, intimates, fragrance, nail polish, opened beauty products, and any other item noted as final sale.

To return items that are allowed, the items must be in their original conditions, with all tags still attached. This means items should not have been worn or washed.

Charlotte Russe makes returns very easy by including a returns label with every package. To make returns by mail, you can make use of the pre-paid returns label, and not worry about the cost of return at that point. It is when issuing you your refund that $6.99 is deducted as the cost of returns.

However, if you’re returning any item because an incorrect item was delivered, or because it is defective or was delivered to you damaged, the cost of returns is borne by Charlotte Russe. They also allow you free returns for bridesmaid collection dresses. But for other reasons (such as sizing), you’ll bear the cost of returns or use the returns label at $6.99.

Charlotte Russe also allows exchanges, that is returning an item and getting another as a replacement. However, exchanges are only allowed in the store. It’s a good thing as exchanges are allowed at all because not many stores allow exchanges. The stores will require you to return the first item, get refunded for it, and place a fresh order for the other item. Exchanges make for a smoother buyer’s experience, as it gets you the desired item faster. Therefore, it’s a plus that Charlotte Russe allows exchanges.

Also, after receipt of your returns, Charlotte Russe will process a refund of your payment and will issue the refund to the original means of payment. The refund can take between 2 – 3 weeks to get to your bank account.

I was blown away by what followed. If returns get to Charlotte Russe after the allowed 30 days from the date of delivery, or the returns is without a packing slip or shipping confirmation email, you will still get a refund. Only that it will be issued as a store credit, instead of cash in your bank account.

This is super impressive. Many stores do not issue any refund if your returns do not get to them within the returns window. But, Charlotte Russe issues your merchandise credits which you can use to make purchases in the store.

Promotions

Almost every shop offer some form of inducement to attract new customers and to make former customers return to the shop. Online shops are no exception. The promos that these shops run should interest you because they slash the prices of items in the store, allowing you to get the items for less than their full prices.

Charlotte Russe, like every other online fashion retailer, run promotions from time to time. These promotions are varied and are both products specific and time specific. That is, they apply to particular products, and only run for specific periods. So at each particular time, you should check to know what promotion is running.

At this time of writing, some of the promos that were on include a 30% discount on dresses, shoes, plus sizes, jeans and accessories. Also, it was open to everyone, both first-time customers and others. Another promo was free shipping for orders over $30. This knocks $20 off the total expenditure required for a customer to get free shipping.

Promos that Charlotte Russe had run in the past included “buy one get one free” offers, as well as huge discounts of up to 50% on certain items. If you open their website, you’re greeted by any promo running at the time. If the affordable prices of Charlotte Russe do not give you enough reason to buy from them, their enticing promotions which further knocks down their prices just might.

That said, I was disappointed to find that Charlotte Russe was not offering student discounts. There’s actually a “student discount” tab on their website, but the excitement it brought died when it opened to a page that declared “discount not available”.

This unavailability of a student discount is also surprising since Charlotte Russe targets the student age bracket (females in their teens and twenties). Also, this put Charlotte Russe a little step behind the competition, as many of the competing stores give student discounts. There are some that give 10%, while there are others that give as much as 20%.

That said, a students discount will surely give the target crowd more reason to come to the Charlotte Russe.

Charlotte Russe Payment Methods

Making payment for your items in a brick and mortar store is as simple as dipping your hand into your pocket/ purse/ bag and bringing out bills or your credit/ debit card.

If you’ll also want a hassle-free payment process when shipping online, then you’ll want to consider the payment channels that the online store supports.

Charlotte Russe does support a wide range of payment options, which ensure that making payments for items in the online shop is convenient. You can pay with a host of credit and debit cards, such as American Express, Discover, JCB, MasterCard, and Visa. You can also pay with Charlotte Russe Gift Cards and E-Gift Cards. They also support PayPal and PayPal Credit, as well as Apple and Android Pay.

Understandably, they do not accept Checks. They do not support cash on delivery and layaway plans, so you’ll have to pay for your items at checkout, and your payment must be in full.

However, though it is not significant enough to be a deal breaker, it’s disappointing that Charlotte Russe does not support web wallets or cryptocurrencies. Web wallets are increasingly becoming popular for making payments online, while cryptocurrencies (like bitcoin) are even threatening to replace fiat money in the future.

Customer Support

When shopping online, one service that you should not overlook is the customer support service of the store.

You may have questions that you want to be answered, or you may have issues with your order that you want to be resolved; and when you contact the support team with your questions or issues, you wouldn’t want to be left hanging.

First, Charlotte Russe provides an FAQ on their website. This answers many of the frequently asked questions that have to do with shipping, payment methods, and more.

If you rather contact a support team for assistance; there’s no problem as Charlotte Russe has set up a responsive team for that. The team is available every day of the week to attend to customers inquiries/ issues, but you can only reach them between 9 am – 10 pm (EST) on weekdays, and between 10 am – 7 pm (EST) on weekends.

You can reach the support team by phone (using the line: 888-211-7271) or by mail (using an online support ticket available on their website). It would interest you to know that Charlotte Russe does not keep you waiting forever when you send them a support ticket/ mail. They answer all mails in just a few hours; most times even under an hour. The telephone support is also impressive; as not too many online stores provide this.

I liked

• They have a wide young women fashion product range
• They offer affordable prices
• They offer convenient payment methods
• They offer flat shipping rates, as well as free shipping
• They allow exchange (in store) and returns (by mail and in-store), within 30 days of the delivery date, and they issue the refund in cash
• They include a prepaid returns label in order packages for use in making easy returns
• Even if returns are made past the 30 days returns window, they still issue refunds (though in merchandise credit)
• Customer support is available via telephone

I didn’t like

• They do not accept payment using web wallets and cryptocurrencies
• They do not ship internationally
• They do not offer a student discount
• They do not have s men’s wear range or kids wear range

Summary

There are many reasons to like Charlotte Russe. There’s the fact that the online store is legit and safe. Also, they have a wide variety of excellent clothing and accessories; and there are daily additions to their inventory. Every young woman, no matter your fashion preference, will walk into the store and come out glowing. Most importantly, you don’t have to break the bank to get that.

Charlotte Russe also runs attractive promotions, offer free shipping, and allows returns and product exchanges.

There are only a few disappointments, which include that only young women are served, as there are no fashion products for men or kids. Also, Charlotte Russe serves a very limited market, as they ship to only the U.S., and some U.S. outlying territories.

Do you have experience with Charlotte Russe? Good or bad, kindly use the review section below to give us your brief Charlotte Russe review.

Nasty Gal is an American online fashion retail store that prides itself as able to make you a badass babe. Get the joke? That’s their way of saying that they’ll make you the best dressed “gal” for every occasion/ event.

But the question is, does Nasty Gal deliver quality products just as it is seen on the store?

Yes, Nasty Gal is a legit fashion store. It is not a scam because they will never steal your money or credit card details. And you will definitely get what you ordered from the store.

If you’re not sure about being a “badass babe”; definitely, there’s no doubt that you’ll want to step out gorgeously dressed, and brimming with confidence. That is what Nasty Gal promises.

This Nasty Gal review will examine Nasty Gal to provide the information that will help you determine whether the online fashion store is living up to its promise to provide exquisite fashion styles. The review will first examine whether Nasty Gal is legit or a scam; then proceed to examine their product range, policies and overall service.

Nasty Gal review at a glance

• Established in 2006, but now owned and maintained by Boohoo Group Plc
• A fashion retailer offering women wear, accessories and beauty products
• Has an extensive list of products including dresses, tops, skirts, trousers, jeans, shoes, lingerie, swimwear, beauty products, bags and more
• Offers very low prices, as well as some enticing promotions
• Does not offer free shipping
• Returns are allowed if made within 28 days of receiving an order
• Payment is by credit/ debit cards and PayPal
• Customer support is available by phone, live chat, and email.
• Website (https://www.nastygal.com) is compatible with mobile devices

What is Nasty Gal?

Nasty Gal is an online fashion retailer in America that was founded in 2006 by Sophia Amoruso. The company specializes in the provision of fashion styles for young women. Sophia started the company by selling old pieces of clothing in an eBay store in San Francisco. She was initially handling all the activities alone, from sourcing and buying the items, to photographing and writing the product descriptions. She moved from eBay to her own destination site in 2008.

Nasty Gal got its first warehouse space in Berkeley, California in 2009; and in the year 2010, Nasty Gal headquarters was moved to Los Angeles, California. By 2012, opened another distribution centre in Shepherdsville, and was boasting of over 100 employees; and in 2014, the online retailer opens its first brick and mortar store at 8115 Melrose Avenue, Los Angeles. This was followed by another such store in Santa Monica in 2015. After some troubled times, Nasty Gal was acquired by Boohoo Group Plc in February 2017.

The history run shows that Nasty Gal has gone through it all – different ownership and structure, even bankruptcy; but still stands as an elite fashion store catering to young women. Nasty Gal offers different clothing. Shoes and accessories under its own label; they also offer a lot of a variety of elegant styles from other designers. Presently Nasty Gal has more than 600,000 customers in over 50 countries.

Is Nasty Gal legit?

Nasty gal is legit, not a scam. It is very important to critically examine an online store to know whether it is legit or a scam before involving in any transaction. This is because of the level of fraud in society. Cyber fraudsters are on the increase daily and are always devising new tactics of robbing people of their hard earned money. One of such tactics is scam online stores, where they’ll develop a website and pretend to have items for sale; but if unsuspecting customers make payment for any such item, the items are never delivered.

This Nasty gal review will address two factors that can be used to determine the legitimacy of an online store. These factors will be used to determine whether Nasty Gal is legit or just another scam shop.

• Test of time: Nasty gal was established in 2006, which means that they have been operating for over a decade. They went through good and bad times; even through a bankruptcy, but they are still standing tall among fast fashion shops. That makes them legit and not scam. No scam online store can survive for a long period. Social media have made information dissemination very easy, and any site identified as a scam will receive very negative press. You can agree with me that with the spotlight shining on their scamming activities, they’ll most definitely disappear.
• Physical Existence – Nasty Gal has warehouses in California and stores in Los Angeles, Santa Monica and other places. This is a confirmation that they are legit. Most often than not, scam online stores operate only virtually – an attractive fake website, with attractive pictures of items that also do not exist. Usually, they do not have an office, warehouse, or even stores.

That said, the fact that Nasty Gals has been operating seamlessly for over a decade, and have physical fulfilment centres with the capacity to fulfil orders is evidence that Nasty Gal is legit and not a scam.

Is Nasty Gal safe?

Nasty gal is safe and secured. All online transaction requires registering and creating an account, this process leads to giving out some personal information such as name, email address, phone number, mailing address, credit card details and others. If there are no stringent safety measures taken by the online shop, the information will be intercepted by unwanted third party (read as fraudsters, identity thieves etc).

The consequences of your personal and sensitive information falling into such hands are definitely not palatable. Some could steal your identity, engage in illegal activities and put you in trouble; it could also be that they use your bank card details to withdraw all the money in the account. Therefore every buyer will want to know if it is safe to give out information to an online store or not.

In this regard, nasty gal ticks the box because they make it a priority to protect their customer’s information. One way of protecting information is by making use of Secure Socket Layer (SSL) technology. SSL is the industry standard for creating a secure connection between a device and a web server. That is, a safe link is created between you and nasty gal, and every data transferred in the link is safe and secured from unwanted third parties. SSL technology also does data encryption before sending it through the secure link. This means that even when your personal information is captured, it cannot be decoded and read by hackers.

The use of tokenization is another security measure that helps to mask credit card details. Tokenization is the process by which sensitive data can be replaced with a non-sensitive one known as a token.

Another security measure is the use of tokenization to mask credit card details. With tokenization, your credit card details are replaced with randomly generated numbers (called tokens). This is done by the payment gateway, at checkout. What it means is that what even the retailer (Nasty Gal) stores are the tokens and not the actual credit card details. Thus, in the event of a data breach, hackers will only get their hands on the tokens, which will still be useless to them.

That said, the fact that Nasty Gal uses standard security protocols to safeguard personal and payment details show that the online fashion shop is safe. You can shop there without worrying about your payment and personal information being compromised.

Mobile compatibility

The portability of mobile devices had increased the rate at which people use mobile devices for browsing. Thus, any serious online store has to optimize their website for mobile, so that customers can view items and place orders at any time and from anyplace.

Thankfully, Nasty gal supports desktop platform as well as mobile platforms. You can access Nasty Gal using operating systems such as Windows, MacOS, Android and iOS, phone, Blackberry. The website, which is available in the English Language, is designed such that navigation is very easy whether you’re viewing from a desktop or mobile platform. You can get the store at https://www.nastygal.com. When using mobile devices, all you need do is type the URL into your favourite browser, and you’ll be redirected to the mobile page.

Nasty Gal complaints and feedback:

• Naomi says:

Aside from a large choice of clothing, I can only fault the images used for an interchangeable backpack that was unclear about how to attach the straps. I had to contact customer services and engage in a back and forth of photos demonstrating how I was attaching the straps. Once both myself and Customer Services figured it out, the backpack was not sitting correctly on my back, therefore, I had to return this item, but kept the rest of my order as I couldn’t fault it. Despite this, I appreciated the time taken by Customer Services in trying to resolve any queries I had.

• Linda says:

First time ordering from nasty gal, receive 30% off and free next day shipping! Ordered at 8 pm last night and items arrived at 10 am this morning – sizes are really good, true fit and actually nicer than pics on the website! Will definitely order again in the future.

• Jane says:

First time ordering from nasty gal, receive 30% off and free next day shipping! Ordered at 8 pm last night and items arrived at 10 am this morning – sizes are really good, true fit and actually nicer than pics on the website! Will definitely order again in the future.

• Jess says:

Placed my order on the 10/10/18 and as of today 22/10/18, my order has yet to be received (I’m based in Melbourne, AU).

I was under the impression that via standard shipping my order should have arrived within 6 days – now double that time has passed and I’m still waiting on my item to arrive.

Safe to say I’m not too impressed with the turnover! Especially as this item was purchased for an event coming up over the weekend now I’m left having to look for a last minute backup outfit to cover myself in case this one doesn’t come in on time

• Anna says:

I ordered 5 pieces from nasty gal before reading any of these reviews. After finding this site and reading the reviews I was so terrified to receive my order. I just got it today and everything fits perfectly and looks just like the photo from the site and I received the items in a timely manner!

Product Range

Having different types of products in a store makes it more attractive. Consumers prefer stores that can offer them all they want in one place, instead of having to go from one store to the other to get their items. Apart from the opportunity to make choices from different selection, buying all your items from one place also gives significant cost savings from bulk purchase discounts and flat shipping rates. Therefore it is very important that online stores provide a variety of products.

Nasty Gal provides a variety of products, to make it a one-stop fashion shop. Its wide product range makes Nasty Gal attractive to young women. You’ll find fashion products for women, such as clothing, accessories, shoes and more.

Clothing

At Nasty Gal, you can get different types of clothing items for young women. For example, you’ll find all types/ styles of women dresses such as party dresses, swimwear and beachwear, coats and jackets, kimonos, knitwear, skirts, bodysuits, shirts and blouses, jumpsuits, playsuits, trousers and leggings, co-ord sets, lingerie, nightwear and onesies, loungewear, jeans, sportswear, tracksuits and sweats, shorts, denim, coats and jackets.

Accessories

Nasty Gal also offers young women fashion accessories to perfect the dazzling look. These include: bags, jewellery (such as ring set, necklace, earrings, etc) sunglasses, gifts and home products, belts, make up accessories, hair accessories, tights and socks, scarves, hats and gloves, watches, wallets, packs, mini light box, Holiday card, Beanie, and more

Shoes

Nasty Gal also provides every type of footwear. You can make your choice on the type of heels you want which includes Court Shoes, Block Heels, Low Heels, Mid Heels, and Lace Up Heels, High Heels, Wide fit shoes, Boots (ranging from Over the Knee Boots, Heeled Boots, Ankle Boots, Thigh High Boots, Suede Boots etc), Snickers,  Sliders, Trainers, Loafers, and others.

Cost/ Price

Nasty Gal offers a wide range of products, and they keep expanding and adding new products every day. As such, it is impossible to quote a particular price for any one product. In any case, prices fluctuate a lot, and you’ll have to keep checking their website for the price of any particular product at a particular time.

However, Nasty Gal promises to offer low prices that are affordable to everyone. When their prices are compared with the prices of similar products in other stores, you’ll find that they live up to the promise. Nasty gal is among the online retail store that offers some of the best prices for trending women’s clothing and accessories, shoes, and beauty products. For example, you’ll find party wears in Nasty Gal sales for as low as €3.00. There are a lot of new arrivals that also cost only €3.00; while many elegant skirts go for about €15.00.

Promotions

Every business has ways of motivating or enticing their customer so as to remain in the competitive market. One such way is offering promotions that serve to make the merchandise available to customers for below their full prices.

Online fashion retailers are no exception. Nasty Gal also runs promotions from time to time. Looking out for and taking advantage of these promotions will result in significant cost savings for you. At the time of writing this review (November 2018), there were some awesome promotions on offer. These included:

Student discount – This means that when you submit identification as a student, you’ll only have to pay half the price of every item purchased in the store. This is by far one of the highest student discounts in the industry. Usually, online fashion stores offer students a discount of only about 20%.

Not only students are attracted to the shop. Another enticing offer for everyone is a “50% off everything” offer. This means that, at this time of writing, you only pay half the price of any item you pick in the store.

Sometimes, promotions are on specific items. For example, some promotions Nasty Gal has offered include 50% off every dress you purchase; 70% discount on playsuits and jumpsuits, 65% off women shoes, and more.

Payment method

Nasty Gal accepts a wide range of payment methods such as Visa, Visa Debit, MasterCard, Maestro, Electron and American Express, as well as PayPal, Giftcards and prepaid debit cards. This is very good because it gives customers many options. I will also suggest that they should add cryptocurrencies and e-wallet, as these payment methods are gaining popularity.

Also, Nasty Gal accepts a host of currencies, which includes EUR (Euro), AUD (Australian Dollars), GBP (British pound), USD (US dollar) and CAD (Canadian Dollars). This means that certain customers will not have to worry about the conversion of currencies before making a purchase.

Shipping

Shipping is a critical element in online shopping. Generally, customers stay away from an online shop that charge too much to ship them their orders, or that take too long to deliver the others. Thus, any review of an online shop should examine the shipping cost and delivery times of the shop.

In terms of shipping cost, free shipping wins the day all the time. However, customers will also not mind flat shipping rates that are reasonably priced. Getting their orders by spending as low as possible by way of shipping is the customers’ concern.

Unfortunately, Nasty Gal does not offer free shipping. You’ll have to bear the cost of shipping your orders to you, as well as any other associated cost such as custom fees, duties, taxes, and others. Thankfully, Nasty Gal offers flat shipping rates, which means that the cost of shipping does not increase with an increase in the number of items in your order.

Nasty gal ships orders both internationally and within US territories. International shipping is via USPS Express mail, USPS First Class airmail, and USPS Priority Airmail. Orders can be sent to PO Boxes, but you cannot use the express shipping service for that; you’ll have to use the USPS Priority Mail service for that.

There are a couple of delivery options available. UK standard delivery takes up to 5 working days to deliver at the cost of £3.99. The UK Next Day Delivery cost £5.99 (order must be placed before 11 pm but before 9:30 pm on Saturdays). UK Next Day Evening Delivery is charged £7.99 per order. Place your order by midnight and it will be delivered between 6 pm and 10 pm the following evening.

There is also a precise delivery option, where you can pick a particular date that you want the order to be delivered. Usually, the company will mail you to arrange an hour delivery slot between 11 am and 5 pm on the chosen date. The precise delivery option cost £5.99.

Shipping cost and times to some other lands are as follows: Standard delivery to Northern Ireland will cost £3.99 per order and take up to 5 working days. Standard delivery to the Republic of Ireland cost £4.99 and takes 4 working days, while Republic of Ireland Super Saver delivery takes up to 6 working days, at a cost of £3.99 per order. Republic of Ireland Next Day delivery cost £5.99 per order and will be delivered the Next Working day.

Generally, if you’re shipping internationally, you’ll have to pay more and wait longer for your package.  For example, shipping to some international addresses may take up to 14 business days and may cost as much as £12.99 per order. The shipping costs are always supplied at checkout, but you can contact customer support service for more.

Nasty Gal Video:

Nasty Gal Return and Refund policy

Nasty gal has return and refund policy.  It is very important to check the return and refund policy in place before shopping from any online retail store. This is because many factors may make you want to return an item after receiving delivery of it. It could be factors like sizing (the item is too small or too big), quality (items not meeting certain quality expectations you had of it), taste (changing your mind about the item), getting the wrong item, and receiving delivery of damaged or faulty items.

The good news is that Nasty Gal allows returns. If you are not totally pleased with an item, the company allows you to return the items and they will issue you a refund. You have 28 days to return your items. The 28 days returns window starts counting from the day you receive your order. You’ll have to contact the customer support with some information before proceeding to package and post the item back. The information you’ll supply include your name, order number, product name, code, picture of the fault and description of the fault.

For your returns to be accepted, you’ll have to ensure that they are sent in the same exact conditions that you get them. The items must be unworn and unwashed. Also, they must be packed in the original packaging or in a secured waterproof pack with labels and tags intact. If these conditions are not met, your returns will not be approved, and you will not be issued a refund of your payment.

When the return has been received and thoroughly checked, you’ll be refunded through your credit/ debit card or PayPal account. You should allow for about 3 – 5 working days for the refund to reflect in your account. If you had made payment using a gift voucher or store credit, the refund will be credited back to your Nasty Gal account.

Note that the customer is responsible for all the cost of returns. However, there are some items that cannot be returned to Nasty Gal, such as cosmetics, pierced jewellery, swimwear and lingerie with broken hygiene seal.

Most times customers want to exchange the received item they are not satisfied with for another item in the store. However, Nasty gal does not offer exchanges at the moment. If you want another item, you’ll have to process the return of the first item, get refunded, and place a new order to get the item you desire.

Customer Support

When you walk into a store, there’s no doubt that you’ll need someone who will attend to you, and answer any question you may have relating to their products and services. In an online store, it’s different because there is no face to face contact, you use your phone or desktop on whatever platform you are accessing.

It is likely that you might still have questions that you’ll need someone to answer or issues that you’ll need someone to help you address. Therefore, it’s important to consider if there are provisions made by the online store for addressing the questions or complaint of potential and existing customers.

There is an FAQ section provided on their website which answers a lot of the questions you may have. It’s very extensive and has topics such as security and privacy, orders, delivery, return and refund, payment methods, account, products, and more. However, if you’ll still want to talk with a live agent, Nasty Gal has email, live chat and phone as different channels of reaching their customer support.

The Nasty Gal customer support service is available 24/7. Using the live chat, you can get instantaneous feedback from the customer representative and get answers to your questions. The email service is also impressive, as Nasty Gal endeavour to answer email queries in a few hours, with responses that are largely helpful.

Summary

Nasty Gal is one online store that is living up to its promise to always provide fabulous fashion styles for young women. They have all you need to be a badass babe (read: gorgeously and fittingly dressed) no matter the occasion. Customers report that, most often than not, items look like what is advertised; and on the whole, they were satisfied with the quality of items.

Interestingly, their prices are in the okay range, and you won’t have to break the bank. One of the best things about Nasty Gal is the exciting promotions that they run from time to time. They’ve had promotions that took as much as 70% off prices, and as at this writing one running a promotion is a 50% discount off everything. No jokes – you get to pay only half price for anything in the store.

There’s no need t worry about being ripped off; because Nasty Gal is 100% legit and backed by the Boohoo Group Plc, which owns and operate other top fashion stores. There’s also no need to worry about your credit card details being compromised because Nasty Gal and their payment gateway utilize industry standard security protocol and encryption (SSL technology and tokenization respectively).

However, there are certain areas where Nasty Gal is found wanting. The most conspicuous is that they do not offer free shipping. They also do not allow exchanges, and returns are at the customers’ expense. Though, popular payment options are supported, the range is limited, and many customers will like to see support for payment options such as e-wallets and cryptocurrencies.

I liked

• An extensive product range that includes women wears, accessories,
• Good and quality items at affordable prices.
• Processing of order takes place the same day that the purchase is made
• Regular enticing promotions
• Returns are allowed with a window of 28 days from the delivery date
• An effective customers’ support service

I didn’t like

• No free shipping
• Exchanges are not allowed
• Customers are responsible for returns
• Limited payment options

Do you have any experience with Nasty Gal?  Good or bad, you may use the review section below to give us your brief Nasty Gal review

Based on our findings while writing this Boohoo review, the online fashion retailer advertises as a global brand that doesn’t sleep. In case you were wondering what that means, they explain that they “are 24/ 7, always bringing something new… bringing you the latest looks for less“

Yes, Boohoo is legit. The fashion store is not a scam because they will never steal your money from you. And you will receive any item you purchased from the store. But the question is do they ship out quality materials to customers?

The promise of providing the latest fashion styles for less is enough to make your head to any online store. After all, that is exactly what we all want, being best dressed, without breaking the bank.

However, is Boohoo’s promise of providing “latest looks for less” for real or just another advert blurb? Is the online store even legit in the first place or a scam?

This Boohoo review will examine Boohoo and provide the information that will help you answer those questions.

Boohoo review at a glance

• Established in 2006; owned and maintained by Boohoo Group Plc
• A fashion retailer that offers men wear, women wear, accessories and beauty products
• Has an extensive list of products including dresses, tops, skirts, trousers, jeans, shoes, lingerie, swimwear, beauty products, bagsumpsuits & Playsuits, Trousers & Leggings, and more
• Offers very low prices, as well as some enticing promotions
• Allows returns within 28 days of delivery, and will issue refunds
• Payment method is by credit cards/ debit cards and PayPal
• Customer support is by email, post, and telephone
• Website (https://www.boohoo.com) is compatible with mobile devices
• Has Android and iOS apps

What is Boohoo?

Boohoo is one of the world’s fastest growing online shopping store that provides quality fashion products to its customers at affordable prices.

Boohoo was established in 2006 by Mahmud Kamani and Carol Kane, which means they have been around for about 12 years. No scam website will stay that long. Boohoo.com is now operated by the Boohoo Group Plc. The Group specializes in owning brand clothing, and strongly operate their business in the UK, US, Europe and Australia. Boohoo Group Plc was even listed in the London Stock Exchange in 2014, to show you how legitimate they are.

Boohoo Group Plc is a very popular retailer in the fashion business. Their expansion has seen them acquire other fashion stores; they now own and operate trusted and popular stores like boohooMAN.com (an exclusive men’s fashion store) PrettyLittleThing.com (an exclusive women’s fashion store) and NastyGal.com (also an exclusive women’s fashion store).

In the 12 years that Boohoo has existed, the company has established itself as a reputable fashion powerhouse. They have spread across the globe, and they drop more than 100 new products on a daily basis to ensure that they always provide the latest fashion styles.

Booboo also has a strong social media presence, even having a social media manager. They currently have over 4 million Instagram followers, over 500 thousand followers on Twitter, and over 3 million likes on Facebook.

Is Boohoo legit?

Yes, Boohoo is legit. It is not a scam because they ship items to customers without a problem. They have have been online for a very long time which is a good sign that they are doing something good. And you will get your items just as they look at the store. You get quality material that is worth your money.

Is Boohoo safe?

Boohoo is safe. The process of registering and creating an account with Boohoo requires you to provide some personal information such as name, email address, delivery address, phone number, credit card details, date of birth, etcetera. You don’t want sensitive information like this to fall into the wrong hands.  Apart from the fear of identity thieves who could steal your identity and use it to perform their fraudulent act. There’s the fear of fraudsters using your credit or debit card details to clear your account.

Therefore, you’ll want to make sure that any online store you use has security and safety measures to ensure that such sensitive information is protected.

In this regard, boohoo.com ticks the box because they make it a priority to protect their customer’s information.

One way of ensuring this is by making use of SSL technology. SSL, which is short for secure socket layer, is the industry standard for creating a secure connection between a device and a web server. That is, a safe link is created between you and boohoo and every data transferred in the link is safe and shielded from unauthorized third parties.

SSL technology also encrypts every data before sending it through the secure link. This means your even if your personal information is captured, it cannot be deciphered and read by the hackers.

Another security measure is the use of tokenization to mask credit card details with randomly generated numbers (called tokens). This is done by the payment gateway. It’s the effect is that even the retailer  (boohoo) does not store actual credit card details but tokens.

Thus, even if there’s a data breach, the hackers won’t gain access to the card detail, but the token, which would be useless to them.

That is to say, Boohoo is safe; you can shop there without worrying about your payment information being compromised.

Features

Product Description and Product Image

You don’t want to buy a product online only to receive delivery of it and not like it. This situation can be avoided if the online store can supply you (the customer) with details of the features and benefits of the products. This is supplied in the product description.

Each item in Boohoo.com is accompanied by a detailed product description. Included in the description are material composition and necessary dimensions. For example; for dresses, you’ll find measurements such as length to hem, bust, waist, hip, as well as the normal size worn by the model (for on-model images).

Also, each product is accompanied by quality product images. These images are shown from different angles (front view, back view, etc).

With the detailed product description and good quality product images, you’ll be able to make a good assessment of products in the store before making a buy decision.

Mobile Compatibility

Mobile devices make browsing easy, as it allows you to access the internet any time, and from anywhere. As a result, more browsing of the internet, and online shopping is done today from mobile devices than from desktop devices. Therefore, any serious online store should be compatible with portable devices such as mobile devices and tablets.

You can get boohoo at https://www.boohoo.com. The website which is available in the English language is fully optimized for smaller screens such as smartphones and tablets.

Thus, not only does boohoo.com supports desktop platform (such as Windows and MacOS); but it also works well on mobile operating systems  (such as Android, iOS, BlackBerry, and others). Another good thing is that its design makes navigation very easy whether you’re using a desktop or mobile platform. All you need do is type in the URL on your browser and you’ll be redirected to the mobile site.

Mobile apps

Boohoo is not just mobile friendly, they have developed mobile apps for Android and iOS to make shopping on the go a lot easier.

One advantage of using the app is that you can have it right on your home screen, and accessing the online store will just be one click away. Also, the app uses push notifications to alert you of new additions and special offers/ promos. Thus, you are better equipped to take advantage of the offers to save costs. Also, there’s the advantage of personalized service. You can store your information so that you’ll not need to enter it every time you want to check out.

The apps are available at the respective app store. The Android app comes at 28 MB, and has a rating of 3.5 out of 5 in play store; while the iOS app, which is a heavy 61.2 MB file, is rated higher at 4.7 out of 5 in iTunes.

Product Range

It is very important that stores provide different types of product because most consumers prefer stores that have different products in one place. This will not only give customers the opportunity to make a wide range of choice but also will allow them to purchase every item they need in one shop.

Boohoo provides a wide range of products. Its wide product range makes boohoo the one-stop fashion shop for the whole family. You’ll find fashion products for men, women, boys, girls and even kids, such as clothing, accessories, shoes and more.

Clothing

At Boohoo, you can get different types of clothes for men, women and kids. For example, you’ll find all types/ styles of women dresses such as party dresses, bridesmaid dresses, little black dresses, little red dresses, maxi dresses and more. You’ll also find tops, swimwear and beachwear, coats and jackets, kimonos, knitwear, skirts, bodysuits, shirts and blouses, jumpsuits and playsuits, trousers and leggings, co-ord sets, lingerie, sexy and seductive styles, nightwear and onesies, loungewear, jeans, sportswear, tracksuits and sweats, suits and separates, shorts, denim, coats and jackets, hoodies and sweatshirts, joggers, tracksuits, T-Shirts and vests, Men’s Co-orders and sets, twin sets, shorts and swim shorts, jumpers and cardigans, Shirts, Suits, Activewear, Big & Tall, Multi-Packs, Polo Shirts, Onesies & Loungewear,

Accessories

Boohoo also offers men and women fashion accessories to complete your dressing. This includes bags, jewellery, sunglasses, beauty and body products, gifts & home products, belts, makeup accessories, hair accessories, tights and socks, scarves, hats and gloves, watches, wallets, men’s grooming gifts and novelty, suit accessories.

Shoes

Boohoo is also a shop for every type of footwear. You’ll find different type of heels which includes Court Shoes, Block Heels, Low Heels, Mid Heels, and Lace Up Heels, High Heels, Wide fit shoes.

At the shop, you’ll also find different types of Boots ranging from Over the Knee Boots, Heeled Boots, Ankle Boots, Thigh High Boots, Suede Boots and others.

There are also Sandals available (both heeled and flat), Peep Toe, and Sliders, Trainers, Loafers, etcetera.

Beauty products

Boohoo offers a range of beauty product that’ll help bring out your beauty. This include Boohoo Cosmetics, Barry M, Technic, Eye Brows,  Face Makeup, Eye Makeup, Lip Makeup, Eyebrow Makeup, False Nails and Nail Wraps, Fake Tan and Mits, Body Beauty Products, Hair Extensions and Accessories, Beauty Tools and Accessories, Glitter and Gems, Body and Skincare Beauty Brands and others.

Cost/ Price

Boohoo offers a variety of products, and they keep adding new products every day such that it’s difficult to determine a particular price for any one product. In any case, prices fluctuate a lot, and you’ll have to keep checking their website for the price of any particular product at a particular time.

However, Boohoo pledge to offer low prices that everyone can afford. When you compare the prices of their products with similar products in other stores you’ll observe that they live up to the promise. Boohoo offers some of the best prices you’ll find for trending men and women’s clothing and accessories, as well as kids wear.

For example, you’ll find that a lot of elegant dresses that are just £5.00. Also, with £20 or less, you can come out in style with quality shirts, blouses, trousers, leggings and more.

Promotions

Every business offers some form of inducement to drive patronage. Online stores are no different. As a result, they offer promotions that will induce customers to buy from them. This should concern you because these promotions slash down the price, and make all ready good prices even more attractive. Boohoo is one online fashion retailer that offers a lot of promotions.

They offer different promotions from time to time. Almost all run for only a given period; so you need to be checking their website for anyone running at any particular time.

There are various promotions that are running at this time of this review. This includes 40% off everything; 30% off coats; knits and boots; and a 30% discount on men’s wear. There is also a promotion that offered a reduced rate of £1.99 (instead of £4.99) for the “next day delivery” for UK customers.

There’s also a 50% Student Discount. This is arguably the biggest student discount amongst fashion retailers. It means, as a student shopping in Boohoo, you will have to pay only half of the price of the product.

To summarize, there are about 2000 styles in the store that attracts a 50% discount.

Also, boohoo is one of the very few online fashion retailers that have a referral program that rewards you for referring people to the store. Boohoo will reward you with £5.00 when a new customer you refer successfully to make their first purchase. However, note that boohoo will allow a period of 45 days between the purchase and crediting you to ensure that the purchase is successful  (that is, the transaction was not cancelled, and the product(s) was not returned).

Payment Methods

You should want an online store that supports different payment methods so that you can easily find one to make your payments.

In Boohoo, you can make payment for all products using credit or debit cards. The accepted cards include Visa, Visa Debit, Mastercard, Solo, Maestro, Electron and Laser Card. You can also make payment using PayPal.

The accepted currencies include GBP (British Pound), EUR (Euro), AUD (Australian Dollars), NZD (New Zealand Dollars), and CAD (Canadian Dollars), USD (USA Dollars), RUP (Russian pound), Swedish krona, Danish krona, Norwich krona. It’s a good thing that a good number of currencies are accepted because it means that many customers will not have to worry about currency conversions when making their purchases. The good number of payment options also ensures that making payment will be convenient.

However, it is a disappointment that there is no support for cryptocurrencies such as bitcoin. This is because the cryptos are increasingly becoming popular in online transactions, and even promises to replace fiat money in the future.

Shipping

Shipping is one of the biggest considerations in online transactions. Very often, shopping carts are abandoned at checkout because of shipping cost. Thus, even when the prices of items are I the acceptable range, shipping coat may make the total expenditure on the items unacceptable. Thus, customers will embrace any retailer that will offer low or totally free shipping.

It is a good thing that Boohoo offers free or discounted shipping. If you subscribe to free boohoo premier using the proper codes given you’ll not pay (or you’ll pay less). Otherwise, the shipping costs depend on your location and how soon you need the items.

They offer a “next day delivery” for customers in the UK at a cost of  £4.99. As long as the orders are placed before 11 pm (but before 9:30 pm on Saturdays), the “next day delivery” will get you your package a day after placing the orders.

There’s also a “next day evening delivery” for UK customers that cost £7.99. The order can be placed any time before midnight and the delivery will be made around 6 pm and 10 pm the next day. They offer next Day 24/ 7 Locker collection -which is free with boohoo premier but cost 4.99 per order if the order is placed before 6 pm Sunday to Friday.

There is also  “Precise Delivery” which requires you to Select your preferred day. Boohoo will text you to organise a 1hr delivery slot between 11 am – 5 pm on the selected date. The precise delivery comes at a cost of £4.99 per order.

If you are not in a hurry to get your package or there are no special attachments, you need not go for the “next day” delivery or “precise delivery. Boohoo offers a standard delivery (UK), will take up to 5 working days

If you want to save some cash on the shipping you either have to wait for a delivery method with cost saving; that’ll take any time from 3 to 5 working days for you to get your items.

Returns and Refund Policy

There are many factors that can make a consumer want to return items and request for a refund. This could include factors like size (not the right fit for who will the clothes), quality (not meeting certain specifications), and taste (not the exact thing you had in mind). It could also be that the product is damaged/ faulty.  Apart from that, it could also be any of you changing your mind about the product, or you get the wrong product.

Therefore, it’s very important to ensure that the store you’re planning to purchase items from allows returns.

Fortunately, Boohoo allows returns. But before returning any item, you’ll have to contact their customer service team by filling a service form on their site. If you make the required contact with the customer service agent, state your intention and reason for returning the item(s), and proceed to return the item(s). After receiving the returns, Boohoo will process an give you a refund of your payment.

However, there are important things that you should keep in mind about their returns and refund policy.

No exchanges

There are return policies that allow customers to exchange the item they purchased with another item of the same quality and value. While others do not allow for product exchanges.

Sadly, Boohoo does not allow the exchange of products. To get another product; you will have to follow the steps to successfully return the original items, get a refund, and place a fresh order.

14/ 28 days return window

If you are a customer in the European Economic Area (EEA), Boohoo allows you 14 calendar days to cancel your order because you have changed your mind. This 14 days (two weeks) cancellation period starts from the day you received your order (or all of the items in your order). Boohoo always communicate customers (via email) to let you know when the returns are received by them.

They also allowed customers from the USA, Canada, Australia and New Zealand return items within 28 days of the date shown on your dispatch note.

After receipt of the returned items, boohoo will make necessary checks; and if approved, they will issue the refund through the same payment method the customer used. Those who paid for an order using gift voucher or store credit will have their refund credited back to their Boohoo.com account.

The funds will reflect on the customer’s bank statement within at least 14 days of the returns reaching boohoo. However, you should know that you will not be refunded the full purchase value. Shipping cost, Custom duties, Taxes, Clearance and handling fees will be deducted.

All returns must be done within the return window offered if not adhered to it will not be accepted.

Cost of returns

Customers from the UK are allowed to return items free of charge if only they follow the return portal link and use the pre-printed returns label that is attached to the delivery note. They can also print the return label from the site.

However, if your returns are sent through any other method other than that specified, it will be at your own expense. It will also be your responsibility to ensure that the returns are safely delivered.

As stated, free returns are for only UK based customers; customers from other locations will bear the cost of their returns.

Condition of returned items

The items you want to return must be repacked in the original packaging, or in a waterproof package that is secured. Also, all original labels and tags must still be attached. This means that the clothing must not have been worn, washed, or damaged in any way.

No returns items

There are some items that can not be returned to Boohoo. This includes cosmetics, pierced jewellery, swimwear and lingerie (if the hygiene seal is broken). It’s understandable that intimates and pierced jewellery cannot be returned for hygiene and health reasons.

Customer Support

Customer support service is a very important aspect of any business that can not be ignored. Having questions or issues when using a platform is inevitable; but when there is an effective and efficient customer support service, questions or issues/ complaint of customers will be addressed promptly and satisfactorily. Therefore, it’s necessary that customers consider the channels that an online store provides for contacting them, as well as the effectiveness of those channels.

Boohoo provides only two customer support channels. You can either send an electronic mail (using the email address: customerservices@boohoo.com) or write to them via post (using the address: boohoo.com, PO Box 553, Burnley, BB11 9GD).

Another email address with which you can contact a support agent of the company is customercare@mena.boohoo.com. You will be opportune to chat with an Arabic or English speaking customer service representative. The support service is active 7 days a week, but only between 6 am to 4 pm (UK time).

Though the preferred channel is email, we were able to find a telephone number for those who’ll rather talk directly with a support agent. They can be reached through this number: +97145126272.

Boohoo respond to all email submissions within hours, sometimes even under an hour. However, if you’ll rather want instant feedback, you can pick up the phone and use the telephone service.

I liked

• An online shop with a wide range of products
• Prices kept as minimal as possible
• Promotions available from time to time
• Allow returns and process refunds
• Payment gateway secure card details with tokenisation
• Customer’s information well protected.
• Availability of telephone services for addressing customers inquiries/

Cons

• No exchanges
• No free shipping( except promotions)
• No returns for cosmetics
• Refund processing time is too long
• No live chat
• Limited payment options (cryptocurrencies and e-wallets are not supported)

Conclusion

Boohoo is a legit store to get trending fashion for men, women and kids. The products they offer are of good quality and also at affordable prices. They offer a wide range of products such that customers can always be satisfied with the available products. They offer run regular promotions that give customers significant cost savings.

They accept a good number of payment options ensuring that you’ll breeze through the payment process. Most importantly, they use industry standard security certificates (SAL technology) to secure customers payment data and personal information.

However, there are a few areas they need to improve on. Free shipping (not promotions) will make them stand out among competitors. Allowing product exchanges is also something that will make for better customer experience. It will be great if more payment options are supported. This will include E-wallets and cryptocurrencies.

Do you have experience with Boohoo? Good or bad, kindly use the review section below to give us your brief Boohoo review.

Shein is a fashion retailer that serves customers in more than 150 countries. It does this through its e-commerce store, where you can shop, place orders, and have your purchases delivered to your doorstep. You can call Shein an online boutique because it is almost like that fashion store you visit regularly except that with Shein, you don’t have to leave your home to buy your apparel. Apart from that, the online store is bigger than the small boutique that you see in departmental stores.

Sometimes, it is too stressful to shop. Of course, you know you needed to step out of your house to pick up some items for the home but you would rather stay home and rest than visit the store. You may desire to call the store, place your order from home, and have it delivered to you. Well, that is possible and that is why we’re writing this Shein review so you can discover a store that can make shopping easier and more fun-filled for you.

Shein, as you must have guessed from the name, was incorporated in Nanjing, China. It was founded by Chris Xu in 2008 to fill the gap left by fashion retailers, who could not reach their prospective customers in different parts of the world. It is good to know that the objectives of the company are being fulfilled today because Shein is expanding and giving business owners the chance to sell far and near as well as enabling shoppers to have what they have always desired.

But is Shein legit or a scam? Can it be trusted to provide what it claims? Should you be worried about buying from it?

In this Shein review, you’re going to find out all you need to know about this store. You will discover the type of items you can buy from it, how to go about buying them, how to pay for them, and the shipping method the company uses. You will also find out what you should know about its return and refund policy as well as how you can receive customer support from the store. Hopefully, by the end of this review, you will desire to purchase some clothes from this store.

How to Subscribe to Shein

You may get worried while searching for the subscription button on Shein’s website and finding none. Well, you don’t have to worry if you don’t find this button because you can register with Shein while checking out. This means you can pick up some items and then register when you want to place an order.

But, if you’re in the United Kingdom, you won’t have difficulties subscribing to this website. This is because the Shein UK website, which is meant for the customers in the UK, has a subscription box that floats on the page. You will find it the moment you download the website.

What Can You Buy at Shein?

Remember we introduced Shein as an online store that deals in fashion. This may give the impression that the store sells only clothes. Well, Shein actually started with clothes but it has spread to other items related to fashion. In this section, you’re going to find out the things you can buy from Shein.

Before we continue with the type of apparel and other items you can buy at Shein, we want to say a little thing about the suppliers of the things you will buy at the store. Well, as far as we know, the items you’re going to buy at Shein are supplied by different vendors across the world.

Sometimes, the items you can buy are those produced by someone that is not too far from you. This makes it easier and cheaper to ship the parcel to you. But all the same, Shein is a global market, where people from all over the world (at least the countries that are accepted) can buy and sell. So you should expect to find items from different vendors on the website.

Now, let’s look at some of the items you can buy at Shein.

Clothes

Remember, this is the major thing Shein sells. As of the time of writing this Shein review, you can buy clothes for women, men, and kids at the store.

If you’re looking for clothes for women, you can buy your denim, beachwear, loungewear, lingerie, blazers, suits, sweatshirts, sweaters, jumpsuits, bodysuits, dresses, tops, and blouses from the store. If you’re looking for a wedding dress, Shein has that for you too.

If you’re shopping for men’s clothes, there are polo shirts, tees, shirts, sweatpants, underwear, socks, coats, active wear, jackets, shirts, and so much more you can buy at Shein.

Shein also sells clothes for babies, younger children, and older children. It equally has something for you if you’re looking for maternity outfits.  

Accessories

Like we said earlier, Shein doesn’t sell only clothes. It sells accessories for men, women, and children too. Women can buy accessories for their weddings, such as bridal belts, bridal veils, gloves, and bridal headwear. If you need hair accessories, you can also get them from the store. Shein also has feminine glasses, pretty scarves, hats, gloves, belts, exercise accessories, and so many other types of fashion accessories for women.

Men can also buy bags, caps, scarves, and so on. There are accessories for children too.

Shoes

Yes, Shein sells shoes too. You can buy sports shoes, boots, sandals, casual shoes, sneakers, pumps, slippers, clogs, water shoes, and so on, from the store.

Jewelry and Watches

Shein has a lot of wristwatches, brooches, earrings, bracelets, anklets, necklaces, body jewelry, and rings you can choose from. And they are unbelievably cheap.

Beauty

You can buy different types of makeup at Shein. You can also buy eyelashes, makeup brushes, wigs, tools for wigs, nails, nail arts, and body arts. The store also sells personal care products, such as cleansers, eyebrow razors, lip care creams, and so on.

Homes and Pets

You can buy your bedding, storage facilities (such as desks, closets, laundry baskets, jewelry boxes, and bathroom storage), kitchen and dining equipment, lighting and lamps, items for the bathroom, home décor, and event and party supplies. The store also sells so many other materials you may need for your home so you can check that out as well.

Electronics and Stationery

If you visit this section of the store you will find different kinds of electronics and stationery. As of the time of writing this Shein review, the store has supplies for offices and schools. You can also buy accessories for your car and other automobiles, computer, and phones. Shein sells smartwatches too and they are affordable.

Is Shein good quality?

Shein has become increasingly popular for its affordability and trendy styles, which makes it a great option for budget-savvy shoppers. But is Shein good quality?

The short answer is yes— Shein offers clothing that looks good and lasts for a long time. The materials are usually soft and comfortable, with quality construction in all of the garments. Shein also offers free shipping on orders over $49, so you can get your new clothes delivered to your door without worrying about additional costs.

In addition to offering high-quality products, Shein also provides excellent customer service. Their website is easy to navigate and there are plenty of helpful reviews posted on their product pages that can help you decide what’s right.

How to Place Order

If you have been purchasing from other online stores, you won’t have any difficulty navigating through Shein. But, let’s look at the steps you have to take while placing an order at Shein

First of all, you need to shop at Shein before you can place an order. That is, you have to go through all that Shein has in the store, pick up what you liked, and then proceed to the next stage.

Note that when you select an item, Shein will direct you to a page that describes it in detail. For instance, if you choose an eye shadow palette, you will be directed to a page, where you can see different palettes that have different colors. If you want to buy a blouse and select the one that catches your fancy, you will be directed to the page that will reveal the sizes available for the blouse and a brief description of what the blouse is made of. This runs for every other item in the store, so you’re not going to buy blindly at Shein.

When you are shopping at Shein, you should spend some time on the page that gives product descriptions. The reason is that you will find the number of people that have bought the item and the reviews they left behind. Of course, if an item receives good reviews, you should go ahead and pick it up. But, if the previous buyers aren’t satisfied with what they received, you should apply caution while picking it.

Another thing you will find on the description page is promo information, if there’s any available. You will also find out if the item can be returned or exchanged if you change your mind after purchasing it. Remember to check the shipping information too. This will save you from paying for goods that can’t be sent to you.

Ok, let’s assume you love this item you’re staring at and that you want to buy it, you should go ahead and add it to your cart by clicking the “Add to Bag” tag on the page. You should remember to select the exact color, size, shape, or style you want as well as the quantity before clicking the button.

After adding this item to your bag, you can go back to shop more or simply check out. When you want to check out, simply click your shopping bag. When you do this, your shopping bag will be presented to you so you can see the items inside it. If you go down this page, you will find the total amount of these items (minus shipping and any other charges).

If you don’t want any of the items on your shopping bag, you can always remove them by clicking the black tick on their left hand side. If you want to continue shopping, you can still go back to do that. But, if you’re done shopping, you can move to the next stage to place an order.

So, now that you want to officially order the items you bought, you should scroll down your shopping bag and click the “Checkout” button. When you do this, you will be directed to the order confirmation page. Here, you have to provide your shipping address and other personal information. But before doing that, check the “Location” tab to be sure the customers in your country are eligible to buy the item. Well, after this stage, you can go over to the next stage, where you place an order by paying for the items you bought. That is when your parcel tracking number will be sent to you through your email address.

Payment Methods

Shein accepts different kinds of payment methods. As of the time of writing this Shein review, you can pay for the items you bought at the store with PayPal, Google Pay, Visa, MasterCard, Maestro, American Express, Klarna, iDeal, Pay Now, Sofortuberweisung, Bancontact, Clearpay, and EPS. The currencies for transactions here are usually Euro (EUR), US Dollar (USD), and Pound Sterling (GBP).

One more thing, the price of any item you find on Shein includes the VAT (value-added tax). So you won’t pay for that again.

Note that Shein has different websites that serve its customers in different parts of the world. For instance, there are three different websites for customers in the UK, other parts of Europe, and the United States. These sites use different currencies and slightly different payment methods. So go for the site that is designed to serve people in your jurisdiction.

Shipping and Returns

Shein uses both express and standard shipping methods. It offers different shipping rates for different countries. You will have to check its “Shipping Info” page to find out how much it will charge you for shipping your parcel to your country.

Shein, however, has a free shipping bonus for customers that make purchases that sum up to a certain amount. But the amount is different for each country so you have to check for yours.

In case you need to know, Shein accepts returns and refunds customers if the store receives the returned items within 30 days of delivery. The returned items must be in good condition too before they will be accepted. Note that customers have to finance the shipping for returned items.

Is Shein Legit or a Scam?

This section is very important because it will help you to find out whether you should go ahead and shop at Shein or not. It will be good for you to find out whether the store is legit or not, especially since it sells at a very cheap rate. Having this information will help you not to fall a victim to scams. So, we’re going to look into certain things that will disclose if Shein is a scam or a legitimate online store you can trust.

First of all, Shein is a registered company. As of the time of writing this Shein review, the company delivers items to 150 countries. We don’t know if it is registered with all these countries but we are sure that it is registered with the government of China. So, that means the company is legitimate. That is, it is incorporated and regulated by a government.

The next thing we considered was when Shein was founded. From what we discovered, Shein was founded in 2008. That is more than a decade and a half. Since this company has been existing for a long time and it is growing instead of dying, it is doing something good. If Shein were a scam, it would have been closed down long ago.

Another factor we considered was customer’s review. We wanted to receive an unbiased opinion about the store so we can keep this Shein review objective. Because of this, we went to Quora and Trustpilot to discover whether Shein is legitimate or not. Well, the answer is amazing because all the shoppers that reviewed the store had something nice to say about it and the experiences they had there. Of course, there are complaints from angry shoppers but we couldn’t find traces of scamming in them.

So, this is us saying that Shein is a legitimate company. You can go ahead and shop there.

Customer Service

You can contact Shein through email. Alternatively, you can send it a direct message through its Facebook account. But before you contact the customer service team, you may first check out its contact page for the answers to the frequently asked questions. Maybe what you wanted to find is already discussed there.

Can You Shop with your Phone at Shein?

You can make purchases at Shein with your iPhone, iPad, Android smartphone, and Android tablet. The e-commerce site also has a mobile app that is compatible with Android and iOS operating systems. You can find the link for downloading this app on the store’s website. But you can also go directly to Google Play Store or Apple App Store to download and install the app if you want to.

Pros

• Shein sells at fantastically cheap prices.
• The items are of good quality.
• You can receive free shipping if your purchase is up to a certain amount.
• It is trusted and receives good reviews from customers.
• There are a lot of bonuses and promos that are always available for the takes.
• It delivers to many countries, including the UK, the USA, and other parts of Europe.

Cons

• It’s not easy to reach the customer service team.
• Some of their shipping companies can misbehave at times.

Verdict

This Shein review has shown that Shein is not a scam but a legit online fashion retailer you can trust. The company, currently, delivers goods to about 150 countries but we can’t tell if yours is among them or not. But, of course, you can check the website and have fun shopping. If you see things you love and want to buy them, please, verify if Shein ships to your country before paying for the items. Nevertheless, have fun going around the store.

Shein FAQ

Why is shein so bad?

Shein, an online fast-fashion store, has recently come under fire for its reputation of having low quality products. Many Shein customers have complained about the clothes being made from cheap materials that easily fall apart after just a few wears or washes. Shein’s clothing also often comes in sizes that are much smaller than usual and the colors don’t match the ones advertised online. Shein’s customer service is also notoriously bad – it’s near impossible to get a refund or exchange without jumping through several hoops.

Where is Shein located?

Shein is based and located at Shenzhen in China but offers shipping to customers all over the world.

Where is Shein WareHouse Located?

The Shein distribution warehouse is also located at 757 S. Alameda St., Suite 220, Los Angeles, CA 90021

Why is Shein So Popular?

Shein has become one of the go-to retailers for affordable and stylish clothing, shoes, and accessories. Shein is especially popular among teens and young adults who are looking to stay on trend without breaking the bank. Shein offers a wide selection of designer clothes at discounted prices, which is why Shein has become so popular.

Why is Shein So cheap?

Shein is known for having incredibly low prices on its clothing, and there are a few reasons why. Shein has a vertically integrated production process, meaning they design and manufacture their own clothing instead of relying on third-party brands or factories. Additionally, Shein sources materials directly from suppliers to cut down on costs, so they don’t have to worry about middleman markups. Finally, Shein’s low prices come from their constantly changing product inventory; since styles rotate quickly, Shein can keep up with trends without investing in expensive pieces that may not sell well over the long term.

Shein Controversy?

No matter what Shein review you read online, there is one thing that everyone agrees on: Shein is controversial. Shein has been accused of being a fast fashion retailer and exploiting workers in their supply chain to offer cheap clothing. They have also come under fire for cultural appropriation and body shaming messages they’ve included in some of their clothing. Shein also has a questionable return policy and slow delivery times. Despite all of these issues, Shein remains popular with shoppers who are looking for trendy, affordable clothing options.

While Shein may have some ethical issues with their business practices, there is no denying that they have high quality clothing pieces at very low prices. Shein also has a wide selection of clothing styles and sizes, making it easy for shoppers to find something they love. Shein also offers a flexible return policy which allows customers to send back items if they don’t fit or just aren’t what you wanted.

Is Shein Bad for Workers?

Shein has come under fire for its questionable labor practices. Shein has been accused of exploiting workers in factories to produce their clothing, paying them low wages and providing unsafe working conditions. Shein also faces allegations that it doesn’t adequately protect workers from the potentially hazardous materials used in manufacturing. Shein does not make public its factory locations or disclose other information about where it sources its products from, a practice known as “factory-free” sourcing .

For consumers concerned with ethical shopping, Shein may not be the best choice. The company has been criticized for failing to provide transparency when it comes to where they source their materials and how they treat their workers. The lack of disclosure makes it difficult for customers to understand Shein’s production process. Shein also faces allegations of labor rights violations, including the use of child labor, in its factories.

When it comes to Shein’s clothing selection, reviews have been largely positive. Customers praise Shein for offering a wide variety of trendy and affordable fashion items. Shein is known for its fast delivery times and great customer service. The company also has an active social media presence that allows customers to stay up-to-date on new arrivals and discounts.

Ultimately, Shein provides good value for money but there are concerns about their ethical practices when it comes to sourcing materials and treating workers in factory settings. Consumers who want to shop ethically should consider other options before choosing Shein.

Is Shein bad for the enviroment?

Shein is a great fast fashion store with unbeatable prices and an extensive selection of clothing. Shein has been known for its trendy styles, affordable prices, and excellent customer reviews. However, Shein has also received criticism inregards to their environmental impact.

Shein uses synthetic fibers, such as polyester or nylon, to make their clothes which can take hundreds of years to degrade. Furthermore, Shein’s production processes are largely unregulated leading to the release of harmful chemicals into our environment. This often happens because Shein does not enforce best practices when it comes to waste management.

Fortunately Shein is making efforts to reduce its environmental footprint by investing in sustainable fabrics and creating eco friendly packaging materials such as biodegradable bags. Shein has also committed to energy efficiency by investing in renewable energy sources.

Overall, Shein is trying to make an effort towards being more eco-friendly and sustainable. While Shein’s environmental record is far from perfect, they are taking steps in the right direction which should be appreciated. Shein deserves credit for taking action towards being more sustainable and conscious of their environmental impact.

By shopping with Shein, you can support a company striving for sustainability while still finding great fashion pieces at unbeatable prices! So next time you shop Shein, feel confident that you’re supporting a company making strides towards achieving sustainability!

Is Shein Bad Quality?

When it comes to Shein, the biggest question on everyone’s mind is: Is Shein bad quality? While Shein has had its fair share of negative reviews, many customers have also been very impressed with the quality and variety of items. On Shein, you can find everything from clothing and accessories to home decor and beauty products.

When it comes to clothing items, Shein offers a wide range of styles for both men and women at an affordable price. Many customers found that Shein’s clothes were more similar in quality to high-end department stores than fast fashion stores. Shein also offers a great selection of trendy pieces in addition to timeless staples like blazers or jeans—all without breaking the bank.

In terms of accessories, Shein offers shoppers a great selection of jewelry and bags. Customers have found Shein’s jewelry to be well made, with many pieces lasting through multiple wears without tarnishing or breaking. Shein also carries a wide selection of unique bags and purses at unbeatable prices.

When it comes to Shein’s home decor items, many customers were pleasantly surprised by the quality as well. Shein sells chic pillows and throws in a variety of styles and colors that are sure to liven up any space—all for just a few dollars each! Shein also has stylish wall art and rugs that won’t break the bank either.

Why should you not buy from shein?

Shein has also been widely criticized for unethical labor practices. Shein sources its materials from multiple factories in China, some of which have allegedly been found to use forced labor. Shein has denied these allegations but continues to receive heavy criticism for its lack of transparency around suppliers and manufacturing processes. With so many other affordable fashion retailers out there who are committed to ethical practices, Shein should be avoided if you want to shop responsibly.

Does Shein clothes cause cancer?

Absolutely not! Shein is a fast fashion clothing company with an excellent safety record that takes product safety and quality seriously. Shein has rigorous third party testing protocols in place to ensure their products are free from any cancer-causing materials. Shein displays a product certificate for each of its styles, stating the tests it undergoes before being released for sale. In addition, Shein works closely with suppliers to verify that all fabrics and raw materials used in production meet international standards for safety, including those related to carcinogenic substances such as formaldehyde, benzidine dyes, and heavy metals.

Furthermore, Shein is committed to sustainability and ethical production practices. From sourcing sustainable fabric to donating unsold items to charities around the world.

Let’s begin this Asos review with a little lesson in psychology. There is a concept called  ‘enclothed cognition’, which explains that clothes have an effect on the wearer’s psychological processes. That is, certain clothes would not only make the wearer look good, but will also make him/ her feel good (that is, feel confident, empowered, and ready to take on anything).

Asos is an online fashion destination that promises to give their customers the best fashion styles for every occasion, which would empower them to look, feel and be their best, so they can achieve amazing things.

This Asos review will X-Ray Asos, to provide the information that will help you decide if the online fashion store offers the fashion products that will not only make you look exquisite when you step out, but that can also boost your confidence. And also if Asos is legit, or a scam, Safe, real or fake.

We’ll also look at other aspects of Asos (such as pricing, returns and refund policy, payment methods, delivery, etc) to determine whether the “looking and feeling good” that is promised is hassle-free.

Asos review at a glance

• A legit and safe online fashion store backed by almost two decades of seamless operation
• Offers both men and women fashion for the twenty-something crowd
• Has an extensive range of products, which includes clothing, shoes, accessories, beauty products, home/ living products etc
• Offers free delivery
• Allows returns (including free returns), and processes fast refunds
• Payment through credit/ debit cards and PayPal
• Customer support through email, live chat and social media platforms (Twitter and Facebook)
• Their website is mobile friendly, and they have apps for Android and iOS devices

What is Asos?

Asos started as an acronym for “as seen on screen”. I think the idea was for customers to come to the shop to get any fashion style they see on runways, TV shows, fashion magazines etc. While it is still a shop to get all your new fashion trends, Asos offers a lot of unique own-brand products.

Asos was founded in 2000. It is 100% legal and legit, as it is a registered company with Companies House (England), with registered headquarters in London, in the UK.

The company is a big fashion hub. Asos has over 13.4 million active customers and 19 million social media followers. This makes them one of the UK’s largest independent online and fashion beauty retailers. They have opened offices in Australia, the US, and some other European countries; and from these centres, they serve their worldwide customers. The target customers of Asos are young adults in their twenty-something. Thus, there are no products for kids and senior citizens.

Is Asos legit or a scam?

Asos is not a scam but legit. The internet has revolutionized shopping. Mainly because of the convenience offered, more and more people buy things online rather than visit a brick and mortar shop. You can trust that where people converge, the scam artist will follow.

As a result, the internet is full of many cyber fraudsters whose goal is to scam people of their hard-earned money. One of their oldest tricks is an online store where unsuspecting customers will pay for goods that will never be delivered. Therefore, before buying anything online, it’s important to find out if the online store is legit or a scam.

Perhaps, the most important check in determining a store’s legitimacy is checking for physical existence. Usually, scam houses have only a virtual existence.

However, Asos is 100% legal. It is duly registered with Companies House (England), with company registration number: 03584121, and with a registered address in Greater London House, Hampstead Road, London, England, NW1 7FBm

Another simple test of determining the legitimacy of an online platform is the “test of time” – that is confirming how long the store has been in operation.

Usually, scam stores are short-lived. In no time, they are discovered for what they are; and with such discovery, they pack up and shut down their virtual existence. In this regard, Asos is no scam store.  Asos was founded in 2000, which gives them nearly two decades of operation. In that time, Asos went public by getting admitted to the Alternative Investment Market (AIM) on the London Stock Exchange, launched different brands, expanded into global markets, and engaged in high profile collaborations such as sponsoring McLaren Formula One team in the 2014 Formula One season, and being an official partner of the British Paralympic Association.

Their company registration, physical existence, almost two decades of operation, listing in the London Stock Exchange, and high profile collaborations, are a testament to the legitimacy of the online fashion store.

Is Asos safe?

Asos is also a safe fashion store with over 11 million monthly visitors and 5.26 billion GBP in revenue.

It is not enough not to be scammed by the online store that you will patronize; patronizing them should not leave you exposed to other scam artists and fraudsters.

For example, when you create an account and order items from an online store, you share sensitive information such as your credit/ debit card details, as well as personal information such as your name, address, email address etc. You want to make sure that the store has the structures to prevent this sensitive information from falling into the wrong hands.

Your personal information in the wrong hands can lead to your identity being stolen, and your credit card information in the wrong hands can lead to your bank account being wiped clean.

In this regard, Asos uses Secure Sockets Layer (SSL) technology to protect transactions and users’ personal information. SSL is the industry standard for establishing a secure link between a device and a web server.

With this technology, any data that is transferred between your device and the Asos website passes through the secure link and is private. Also, the data is encrypted, so even if it is intercepted, it is gibberish to the hacker.

With this security protocol, there is no doubt that Asos is a safe online store; so you shouldn’t worry that the personal information and payment detail that you share with them will be compromised.

Features

Mobile Compatibility an Apps

Customers do most of their browsing on mobile phones and tablets. Therefore, any serious online store should be compatible with mobile devices.

Asos definitely is. They report that 69% of all traffic comes from mobile devices. The Asos website is mobile optimized, and it allows you to search through the various product categories, and make any purchase using any mobile platform.

Apart from just being a mobile-friendly site, Asos is one store that has invested in the development of mobile apps to give you a better shopping experience. For example, the Apple in-store payment feature makes for ease of payment.

Asos apps are for Android and iOS operating systems. Installing and using Asos apps makes buying from Asos more personal. For starters, it allows direct communication between Asos and you. With the apps, you’ll always get notifications of new products and offers.

Asos reports that there are currently over 10 million active installations of the apps. How fast customers embraced mobile apps is a testament to the better user experiences that they offer.

Detailed Product Description

Before purchasing any item in a brick and mortar store, you’ll want to examine it and determine that it meets your taste/ specs. If possible, you’ll want to see, feel, and assess the item for size, form, quality, etc.

When shopping from an online store, this experience of seeing, feeling, and assessing an item is created by the product description. Thus, you need a store with detailed product descriptions. Such that, by reading these, it’s as though you have the items before you, and you’re able to determine what the product is, and why it would suit your needs.

Asos has a detailed description of each product that would sufficiently help you make your purchase decisions. This comes with high-quality pictures of the product taken from different angles. The images of some products are rotating with 360-degree viewing capabilities.

The old saying that “a picture is worth a thousand words” cannot be truer. The high-quality product images seen in Asos richly complement their product descriptions and will help customers get familiar with the products even before buying them.

Style Match

Asos “Style Match” feature is an amazing tool that helps you search through Asos collection of products to find that killer style that fascinates you.

If you find a style in a magazine, movie, or even on a mate, and you desire it. You don’t need to go through every product in Asos in your search for it. All you need do is get a picture of the style, upload it to Style Match. It will automatically search all the products in Asos, and show you the closest ones to the pictured style.

10% off everything for students

Shopping in Asos gets better if you are a student enrolled on a college or university course in the UK, US, Germany, France, Australia, Italy, Spain, Austria, New Zealand, Hong Kong, Singapore, Denmark, Switzerland, Belgium, Netherlands and Republic of Ireland.

This is because you’ll be given a promo code that gives you a 10% discount on purchases. This can be used on orders up to a maximum total spend limit of £500 (or the equivalent in your local currency) after a discount.

All you need to get this offer is to send your student email address, as that will be used to verify your studentship.

ASOS marketplace

Asos marketplace as the name suggests is a place (website) where the best “up and coming” independent brands and vintage boutiques from around the world come together to offer their products to customers.

When it was launched in 2010, it had 20 sellers. The number has grown to over 800 boutiques from around the globe, including recognizable names like Tommy Hilfiger to artisanal small businesses.

The marketplace, by pooling together numerous boutiques selling their own label and vintage collections, is able to champion the diversity of fashion and offer a product range that is unlike any other.

Ethical Practices and Corporate Social Responsibility

If it worries you that some businesses go profit hunting without regard to the impact of their activities on the environment, then you’ll find joy in Asos.

Asos has “fashion with Integrity” as a mantra; and this is not just adverted speak, as some of their projects and collaborations show that they are taking steps to reduce the carbon, water and waste footprint of their clothing. For example, they have endeavoured to cut carbon in many of their warehouses and adopt environmentally friendly practices. They are also leading to the use of packaging made out of recycled materials. And even when sourcing materials, they champion sustainable sourcing and animal welfare.

Their social responsibility programs have seen them donate products worth over £89,229 to disability charity, and employment accessibility programmes; while employees have also volunteered thousands of hours for the different programs.

That said, Asos comes across as a fashion retailer whose aim is not just being the number one online fashion shop, but being the number one fashion shop while maintaining ethical practices and a strong sense of corporate responsibility.

Product Range

Customers like retailers that have a lot of products in one place. If you’re one of such customers, you’ll be deep in love with Asos even before having gone through their entire product range.

Asos spoils you with options. As a fashion retailer, they cover the primary fashion products such as clothing, shoes, accessories and beauty products. What is more, they offer products for both men’s and women’s fashion.

However, you’ll find gift items and certain home items in Asos that you’ll not find in many fashion retail stores. Some of the products category (and items you’ll find in each category) in Asos stores are:

• Clothing: Activewear, Coats & Jackets, Dresses, Hoodies & Sweatshirts, Jeans, Jumpers & Cardigans, Jumpsuits & Playsuits, Kimonos, Lingerie & Nightwear, Loungewear, Multipacks, Shorts, Skirts, Socks & Tights, Suits & Separates, Swimwear & Beachwear, Tops, Tracksuits, and Trousers & Leggings

For each product in the clothing category, there is a wide range of options. For example, the size range for dresses includes Curve & Plus Size, Petite, Tall; while the occasion range includes Maternity dresses, Wedding and bridesmaid dresses, Party dresses, etc.

• Shoes: Boots, Espadrilles, Flat shoes, Heels, Loafers, Sandals, Slippers, Socks & Tights, and Trainers
• Accessories: Bags and Purses, Belts, Hair accessories, Hats, Jewellery & Watches, Kimonos, Scarves, Socks & Tights, Sunglasses
• Activewear: Appropriate clothing for activities such as Gym and Training, Running, Outdoors, Swimming, Yoga and Studio
• Face and body beauty products: Body care and skin care products (soap, cream, toothpaste, lotion and oil), Hair care products, Makeup, Styling tools (Hair ties, hair brushes, hair dryers etc)
• Gift items: Books and Stationery, Cards and Gift wrap, Novelty gift items (key rings, desk vacuum etc), and Tech items (phone casing, phone rings, head and earphones, portable chargers, phone speakers, flash drives, etc)
• Home and living products: rugs, dishes, pillowcases, cushion, bath mats, shower curtains, blankets

With the wide range of products offered in Asos, the fashion store does come across as a real one-stop-shop for all your fashion needs.

However, given how extensive their product range is, it’s surprising that they do not have a kids’ wear range. In fact, they actually launched a kid’s wear line in 2008 but discontinued it in 2010 to concentrate on their twenty-something target crowd.

Prices and Promotions

With the quality and range of products in Asos, there’s no doubt that the store will have you looking good. However, for too many people, the cost of looking good is as important a consideration, as looking good. Therefore, it is important to consider the prices of products offered in any store.

There are so many products in Asos that listing the prices of individual items will be possible. However, it will suffice to say that you can get quality fashion and beauty products from Asos no matter the depth of your pockets.

Also, from time to time, they offer promotions, which serve to slash the prices of certain products. These promotions are usually product-specific and time-specific; so you’ll need to keep checking their website (or app) to know what promotion is running at any particular time.

Taking advantage of promotional sales can really be worth it, as they usually feature huge discounts. For example, at this time of writing, there’s a promotion that takes 70% off the price of certain dresses, coats and jackets, jeans, jumpers and cardigans, and shoes.

Asos Payment Methods

You wouldn’t want to have a headache when you have to pay for your items. Therefore, you need an online store to support different payment options. The more options supported, the more likely you are to find one that is convenient for use, from wherever you are.

In this regard, Asos allows payments using the following methods: PayPal, Visa, MasterCard, American Express, visa electron, klarna, Apple Pay, Google Pay, gift vouchers, iDeal, Delta Amex, and Visa Dankort.

These are all the options supported, but what is actually available to you depends on your location. The support for popular credit/ debit cards means that you can conveniently pay for your items from the Asos store. However, there is no support for popular e-wallets such as Skrill and Neteller. There’s also no support for the increasingly popular cryptocurrencies such as bitcoin. Thus, if you’ll rather use e-wallet or cryptocurrencies for making online purchases, you’ll not have any luck in Asos.

Shipping

There are many times that customers have been found to like an item and its cost, add it to the cart, only to abandon the shopping cart altogether at checkout because the additional charge of shipping makes the total expenditure less wallet-friendly.

As a result, online retailers that offer free shipping are highly regarded. Thankfully, Asos is one of the few fashion retailers offering free shipping. US customers get free standard delivery for orders of $40 or more.

From time to time, Asos runs promotional free shipping. For example, there have been offers like Free Express Shipping on Orders $125 or more to New Zealand, Free Express Shipping on $1500+ Order to Hong Kong, etc.

You’ll have to be on the lookout for such promotional offers to take advantage of the free shipping. Otherwise, there is a flat fee of $7.99 for Express delivery.

If you’ll be buying very often from Asos, you can choose to pay $19.00 for delivery for a full year.

Returns Policy

There are many reasons why you could have to return an item after purchase from an online store. It could happen that an item does not match the description given of it on the company’s website or catalogue. Another reason could be that the item does not meet certain expectations you had of it.

It could even happen that the company mistakenly deliver the wrong product. Therefore, it’s important to consider if the online store you’re planning to buy from allows returns and processes refunds.

Thankfully, Asos allow returns and process refunds. The company gives customers up to 28 days from the day of receiving an order to make any returns they wish to make.

Interestingly, there’s no need to inform Asos that you’re returning an item. There is a returns note delivered with every parcel; all you need do is fill it, and send it back to Asos, together with the items.

Once Asos gets the returned items, they’ll process your refund, and issue it automatically, using the payment method you used in placing your original order. It will take five working days for the funds to touch your account.

However, there are a few things you should note:

• Asos will inspect all returned items and will process refunds only when the items do not get to them in unsuitable condition. They will not refund the payment if the returned items get damaged in transit.
• Any item you are returning must be sent in its original condition and packaging, with all tags intact.
• For hygiene reasons, any item marked with “a +” next to the product name (including underwear, swimwear, pierced jewellery, cosmetics/ makeup etc), must not be removed from the original wrapping/seal if you’ll have to return it.
• If you purchase the item from ASOS Marketplace, you’ll have to contact the seller directly for the return address and instructions.
• Asos offer exchanges (that is, allowing you to exchange an item for another), but this only applies to UK customers. For every other customer, you’ll have to return the first order, process a refund, and make a fresh order

More interesting is the fact that Asos does free returns for customers. All customers in the UK, the US, Australia and Canada can return items back to Asos free of charge. There is a return label included in delivery parcels to this location, to be used to post back the item free of charge if the customer needs to return any item.

Customers in every other part of the world will have to pay the cost of returning any item. However, in some circumstances, Asos will refund the cost of such a refund. One such circumstance is if the delivery is faulty or incorrect.

Customer Support

You might have the need to contact the customer support service of an online shop. It could be that you need clarification about a particular offer/ promotion, or that you have an issue with your order(s). Whatever the case, when you need to contact the store, it will be frustrating if there’s no way to reach them.

It will equally be frustrating if you reach them through one of the means provided, but they do not reply to you. Therefore, it’s important to examine the various channels that a store supports for handling their customers’ questions/ issues, as well as the effectiveness of the channels.

Asos has a 24/ 7 support centre. First, it had an FAQ that answers some of the questions that customers might have. To aid navigation, the section is neatly arranged into; order issues; returns and refunds; payment, promos and gift vouchers; product and stock; delivery; and technical.

Apart from these self-help FAQ articles, you can directly contact Asos using any of their social media handles because they actively use their Twitter, Facebook and messenger accounts to respond to customer queries.

You can also contact them through email or using a live chat feature. It is good that these support channels are responsive, as Asos endeavours to respond promptly to all customers’ support submissions.

However, many customers (you can count me among them) will like to pick up the phone and speak directly with a person. While it might not a deal-breaker that Asos does not have a telephone support service, having one will put them miles ahead of the competition.

I liked:

• Free Asos apps for personalized shopping experience
• An extensive range of products
• The asos marketplace that pools together numerous boutiques to make available an unbeatable product range
• All products come with the detailed product description and high-quality images
• Good prices for every wallet size, as well as regular promotional sales that gives huge cost savings
• Free shipping
• Free returns
• Allow exchanges of items (for UK customers)
• Customer support available through live chat
• Style Match feature that allows customers to upload a picture of a desired item/ style for Asos to return a range of matching items

Not sure:

• Limited payment methods, as e-wallets and cryptocurrencies are not supported
• No kids wear range

I didn’t like:

• No telephone support

Conclusion

Asos is a legitimate British online fashion and cosmetic retailer that was founded in 2000 with headquarters in London, United Kingdom and ships to over 196 countries.

Whether male or female, as long as you are a young adult in the twenty-something range, Asos is definitely your one-stop fashion shop. They spoil you with choices for all your new fashion trends. The product range is unbelievable, even including gift items and home/ living products.

Prices are not just “wallet-friendly good” but great, and they offer free shipping, so you don’t have to spend extra on getting the products from their warehouses to your home. They also run regular promotions that will get you even better prices.

The quality of their products means that you’ll be satisfied with what you get. However, if for any reason a product does not meet your expectations; because of Asos’ commitment to ensuring customer satisfaction, they allow product returns, which are free in most cases.

However, given how extensive their product range is, it was a disappointment to find that there is no kidswear range. I’ll also like to see more payment options such as e-wallets and cryptocurrencies, and toll-free lines to reach their customer support agents.

Do you have an experience with Asos? Good or bad, kindly use the review section below to give us your brief Asos review.