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PrettyLittleThing Review : Is Legit or Scam? 2024

This PrettyLittleThing review that tells you PrettyLittleThing is legit, or a scam. And if it is safe, real or fake. PrettyLittleThing complaints and feedback of customers are also reviewed.

PrettyLittleThing is a store that promises to serve the latest dose of women’s fashion, in order to keep every young woman the best dressed for less.

Yes, Pretty Little Thing is legit. It is not a scam fashion store because your money will not be stolen. And you will get any item you ordered from the store.

Do they offer the product range and quality as well as the prices to make them the go-to shop for being the best dressed for less? This PrettyLittleThing review will examine everything about Pretty Little Thing to provide the information that will help you answer questions such as “Is Pretty Little Thing legit?”, “Is Pretty Little Thing safe”? and “Is PrettyLittleThing?”.

PrettyLittleThing review at a glance

Established in 2012, but now owned and maintained by Boohoo Group Plc
A fashion retailer offering women wear, accessories and beauty products
Has an extensive list of products including dresses, tops, skirts, trousers, jeans, shoes, lingerie, swimwear, beauty products, bags and more
Offers very low prices, as well as some enticing promotions
Does not offer free shipping
Returns are allowed if made within 28 days of receiving an order
Payment is by credit/ debit cards and PayPal
Customer support is by email and post
Website (https://www.prettylittlething.com) is compatible with mobile devices

What is PrettyLittleThing?

PrettyLittleThing was established in 2012 by the Kamani brothers (Umar and Adam). It remained their business until early 2017 when it was acquired by Boohoo Group Plc the same group that runs boohooMAN.com and NastyGal.com.

Boohoo Group Plc is a big-time retailer in the fashion business. It specializes in own brand clothing and has a strong presence in the UK, US, Europe and Australia. Boohoo Group Plc even got listed in the London Stock Exchange in 2014.

PrettyLittleThing is made to be the one-stop shop for trend-led women’s wears, footwear, accessories and beauty products. As a result, they draw a lot of inspiration from the runways, and from celebrity fashion.

To keep up with changing fashion and styles, they are always adding to their collections. Their site says that hundreds of new products are added daily. So, you’ll always find the latest in women’s fashion in PrettyLittleThing.

The products in PrettyLittleThing are primarily targeted at females in their teens to those in their mid-thirties. However, since June 2017 the store started offering products for young girls aged between 5 to 12.

One thing that helped shot up the popularity of PrettyLittleThing is their collaboration with celebrity TV personalities, models, musicians, actresses, etc. Over the years, they’ve worked names like Kourtney Kardashian, Ashley Graham, Lucy Mecklenburgh, Kylie Jenner, Nicki Minaj and more. These collaborations paid off, as there are many customers that report trying out the store when they found that the store is endorsed by a popular name.

Is PrettyLittleThing legit or a scam?

PrettyLittleThing is legit, not a scam. One thing is sure, there are many fraudsters on the internet. These dark artists have devised every possible way to scam people of their hard earned money, and an online store (where people will pay for goods that they will never receive) is one old but still effective way. Therefore, it’s wise to ask whether the online store you’re planning to shop at is legit or a scam.

In this regard, PrettyLittleThing ticks the right boxes. One of the first things to check out for when determining the legitimacy of an online store is whether it is backed up by a functioning physical store with a factory, warehouse, showroom and all. Most often than not, scam stores have only virtual existence; they do not deliver the product to customers who make purchases simply because there is no product to deliver.

PrettyLittleThing does have a physical existence. They have shops all over the UK. Their parent company Boohoo Group Plc is headquartered in Manchester in the UK.

In 2014 Boohoo Group Plc got listed in the London Stock Exchange. Just take a peek at the listing requirements into the London Stock Exchange, and you’ll know that there’s no way a scam house will be listed.

That said there’s no doubt that PrettyLittleThing is a legit store selling women’s stuff.

Is PrettyLittleThing safe?

PrettyLittleThing is safe. When you register and create an account with PrettyLittleThing, you provide them with personal information which includes your name, email address, delivery address, phone number, credit card details, date of birth and more.

If you’re not worried about your identity being stolen, at least you should be worried about some fraudster wiping out your bank account. Thus, you’ll not want information like your credit card details to get into the wrong hands. Therefore, you’ll want to make sure that the online store has structures to protect such sensitive information.

In this regard, PrettyLittleThing says that protecting their customers is the main priority, and as a result, they keep the personal data and information of customers secure at all costs.

To reduce the risk of card details being compromised or stolen during the payment authorisation process, tokenisation is employed by the payment gateway. At the checkout, tokenisation masks the customers’ card details. It replaces this sensitive information with a randomly generated number called a token, and it is this token that is shared and saved even by PrettyLittleThing.

Thus, even if there’s a data breach, the hackers won’t gain access to the card detail, but the token which would be useless to them.

That said, PrettyLittleThing is safe; you can shop there without worrying about your payment information being compromised.

Mobile Compatibility

Many persons do most of their browsing on their mobile devices. So it’s important that the website of any serious online store be optimized for mobile.

You can get the store at https://www.prettylittlething.com. The website which is available in the English language is fully optimized for smaller screens such as smartphones and tablets.

Thus, PrettyLittleThing supports desktop platform (such as Windows and MacOS) as well as mobile operating systems (such as Android and iOS). What is more, its design makes navigation very easy whether you’re viewing from a desktop or mobile platform.

PrettyLittleThing Video:

Product Range

It’s been shown that consumers like stores that have different products in one place. Thus, it is important that a shop offers a good product range.

PrettyLittleThing is the one-stop shop for everything a woman will use including clothing, accessories, shoes and beauty products.

Clothing

In PrettyLittleThing, you’ll find every type of dress. This includes Lace Dresses, Slinky Dresses, Jumper Dresses, Pinafore Dresses, High Neck Dresses, Long Sleeve Dresses, Backless Dresses, Slip Dresses, Mini Dresses, One Shoulder Dresses, Halterneck Dresses and more.

For every of your occasion, you’ll find a dress to match from PrettyLittleThing. From Prom Dresses to Graduation Dresses, and even wedding dresses (including Bridesmaid Dresses and Wedding Guest Dresses).

Away from dresses, they also have tops, which includes Crop Tops, Blouses, Shirts, High Neck Tops, Bracelets, Vests, T-Shirts, Swing Tops, Long Sleeved Tops, Sleeveless Tops, Wrap Tops, Bodysuits, Camis, Ruched Tops, Backless Tops, Off Shoulder Tops, Halterneck Tops and more.

You’ll also find different Coats & Jackets which includes Blazers, Bomber Jackets, Biker Jackets, Trench Coats, Faux Fur Coats, Waistcoats and Gilets, Sleeveless Jackets, Denim Jackets, Leather Jackets, Suede Jackets and more.

You’ll also find different types of Jumpers and Swimwear (Bikini Tops, Bikini Bottoms and Swimsuit), Shorts (Denim Shorts, Hot Pants and more), Hoodies and Sweaters, Trousers (Flared Trousers, Joggers and more), Jumpsuits and Playsuits, Leggings, Jeans, all types of skirts, and Nightwear (Onesies, Lingerie, Nightshirts, Pajamas, Bras, Thongs and Knickers, and more).

Accessories

As a one-stop shop for “gurls”, PrettyLittleThing holds not just a collection of clothing, but also the accessories to complete your look when you step out.

The collection includes Bags and Handbags such as Shoulder Bags, Satchel Bags, Oversized Bags, Clutch Bags, and Purses. There’s also Jewellery such as Necklaces, Chokers, Bracelets, Rings, Earrings, and Body Chains.

If you want belts, they have Corset Belts, Chain Belts, and Waist Belts; and for lovers of hats, you’ll find Beanies, Caps, and Sun Hats.

Other accessories include: Scarves, Gloves, Socks, Tights & Hosiery, Shapewear, Sunglasses, Hair Accessories, and Phone Accessories

Shoes

PrettyLittleThing also comes across as the shop For your every type of footwear. You’ll find different type of heels which includes Court Shoes, Block Heels, Low Heels, Mid Heels, and Lace Up Heels.

The same goes for boots, you’ll find Over The Knee Boots, Heeled Boots, Ankle Boots, Thigh High Boots, and Suede Boots.

You can still kill the occasion with less flamboyant footwear from PrettyLittleThing which includes Sandals (both heeled and flat), Flat Shoes, Peep Toe, and Sliders.

Beauty Products

Every woman is beautiful. Yes, I mean that. Every woman is beautiful; and yes, you are. PrettyLittleThing offers a range of beauty product that’ll help you bring out the perfected version of yourself, and give you the confidence to take on the world.

This includes Face Makeup, Eye Makeup, Lip Makeup, Eyebrow Makeup, False Nails and Nail Wraps, Fake Tan and Mits, Body Beauty Products, Hair Extensions and Accessories, Beauty Tools and Accessories, and Beauty Brands.

Cost/ Price

PrettyLittleThing offers a variety of products, and they keep adding new products from time to time. So it’s difficult to quote a particular price for any one product. In any case, prices fluctuate a lot, and you’ll have to keep checking their website for the price of any particular product at a particular time.

However, PrettyLittleThing pledge to offer low prices that everyone can afford. A comparison of the prices of their products with similar products in other stores shows that they live up to the pledge. PrettyLittleThing offers some of the best prices you’ll find for trending women’s clothing and accessories.

Promotions

Online stores know that one thing that drives sales is discounts and so they offer different promotions to make their prices even more enticing. PrettyLittleThing is no exception.

They offer different promotions from time to time. Their promotions run for only a fixed period; so you’ll have to keep checking their website for anyone running.

One promotion that is running at this time of writing included a 40% off everything (by using the promo code DOLL 40). Another promotion is a reduced rate of £1.50 (instead of £1.99) for the “next day delivery” for UK customers.

Payment Methods

You should want an online store that supports different payment methods so that you can easily find one to make your payments.

In PrettyLittleThing, you can make payment for all products using credit or debit cards. The accepted cards include Visa, Visa Debit, Mastercard, Solo, Maestro, Electron and Laser Card. You can also make payment using PayPal.

The accepted currencies include GBP (British Pound), EUR (Euro), AUD (Australian Dollars), NZD (New Zealand Dollars), and CAD (Canadian Dollars). It’s a good thing that a good number of currencies are accepted because it means that many customers will not have to worry about currency conversions when making their purchases.

However, the lack of support for cryptocurrencies such as bitcoin may be a deal breaker to many customers; as these transaction methods are increasingly becoming popular and promise to displace fiat money very soon.

Shipping

Unbeatable low prices used to be the way of putting your competition down, but that has since been replaced by shipping policy, specifically free shipping.

Customers (count me among them) like getting something for nothing, and there are some retailers that give them this via free shipping.

Unfortunately, PrettyLittleThing does not offer free shipping. You’ll have to pay for shipping to get every item bought from PrettyLittleThing. The shipping costs depend on your location and how fast you need the items.

They offer a “next day delivery” for customers inside the UK at a cost of £5.99, as long as the orders are placed before 10 pm (but before 9:30 pm on Saturdays). There’s also a “Nominated Day Delivery” for UK customers that cost £5.99, which allows them to choose any delivery date of their choice (but up to 10 days in advance). There’s also a “PLT loyalty shipping offer” also to UK customers, where customers get a whole year of “next day deliveries” at a cost of just £9.99. If you want to save more on shipping by giving up a little on delivery timeliness, PrettyLittleThing offers a “saver delivery” for UK customers that’ll take any time from 3 to 5 working days for you t get your items; it cost £1.99.

Customers from every other part of the world have a choice of Standard delivery and Express delivery. For those in the US, standard delivery takes 5 to 7 working days and cost $5.00, while express delivery takes 2 to 3 working days and cost $15.00. For those in Canada, standard delivery also takes 5 to 7 working days but cost $10.00, while express delivery take 3 to 4 working days and cost $25.00.

As is common with international deliveries, there are import duties and taxes that you might have to pay. PrettyLittleThing covers such payments for customers only in the US and Canada.

Returns and Refund Policy

There are many reasons why you would want to return products and seek a refund. With clothing, there’s the problem of sizing; that is, where the clothes do not fit. Apart from that, it could also be any of you changing your mind about the product, the quality of the product not meeting your expectations, or you getting the wrong product.

Therefore, it’s important to check if the store you’re planning to purchase items from allows returns.

Thankfully, PrettyLittleThing does allow returns. But before returning any item, you’ll give to contact their customer service team by filling a service form on the site. If you make the required contact with the customer service agent, state your intention and reason of returning the item(s), and proceed to return the item(s); PrettyLittleThing will give you a refund of your payment.

However, there are important things that you should keep in mind about their returns and refund policy.

No exchanges

With some return policies, when returns are made, you are either given a refund in the original form of payment, or you are allowed to get another item (of the same value) in exchange for the returned item.

Unfortunately, PrettyLittleThing does not allow you to exchange a returned item for another, whether it be for an identical item or a different item entirely. To get another item, you’ll have to return the first one, get refunded for it, and make a fresh order.

28 days return window

Like every other store, you don’t have forever to contemplate returning an item. With PrettyLittleThing, you must return any item within 28 days of receiving your order

Cost of returns

One sad thing is that PrettyLittleThing largely does not offer a free returns service. You’ll have to make any returns at your own cost. The only customers that get free returns are those in the UK.

Condition of returned items

Just as is applicable in every other store, when returning items, they must be in the same conditions they were when you received them. Any items that you are returning must be unworn and unwashed. If they are shoes, they must have been tried on indoors. You must also ensure that all tags on the items are intact. Lastly, you must return the items in their original packaging

No returns items

There are a few items that cannot be returned to PrettyLittleThing. Some for good reasons, and others for unexplainable reasons.

All grooming products and pierced jewellery cannot be returned, and so is swimwear and lingerie if the hygiene seal has been broken. It’s understandable that these items can not be returned for health and hygiene reasons.

However, PrettyLittleThing also does not allow the returns of beauty products and accessories. Definitely, health and hygiene are not in play here; the only explainable reason for this is its a matter of policy.

While it is good that returns are allowed, it would be a deal breaker to many customers that beauty products and accessories cannot be returned. Also, returns being at the expense of customers would be cruel if he returns is necessitated because the retailer delivers a defective or wrong item. I’ll like to see something about PrettyLittleThing assuming the cost of returns if a faulty or wrong item was delivered.

Also, after the returns have successfully gotten to them, PrettyLittleThing may take up to 21 days to process your refund. In fairness to them, they say they endeavour to do it ASAP, but that on occasions, it may take up to 21 days. It is our opinion that 21 days is too long, for any reason.

The good thing is that they communicate you during the process. After your refund is processed, they fire you an email to let you know. After that, it can take another 3 to 5 business days for the payment to show in your account depending on your card issuer.

If you have not been refunded after 30 days of returning the item, you can reach PrettyLittleThing to know what’s happening.

Size Guide

Below are the Pretty Little Thing size guide to help you during your measurement.

Clothing Sizes

Petite Sizing

LENGTHS OF GARMENTS MAY VARY FROM STYLE TO STYLE. PLEASE SEE ‘PRODUCT DETAILS’ ON INDIVIDUAL PRODUCT PAGES FOR ITEMS SPECIFIC LENGTH MEASUREMENTS

International Conversions

Plus Sizing

LENGTHS OF GARMENTS MAY VARY FROM STYLE TO STYLE. PLEASE SEE ‘PRODUCT DETAILS’ ON INDIVIDUAL PRODUCT PAGES FOR ITEMS SPECIFIC LENGTH MEASUREMENTS

International Conversions

Pretty Little Thing Shape Sizing

LENGTHS OF GARMENTS MAY VARY FROM STYLE TO STYLE. PLEASE SEE ‘PRODUCT DETAILS’ ON INDIVIDUAL PRODUCT PAGES FOR ITEMS SPECIFIC LENGTH MEASUREMENTS.

International Shape Sizing

Pretty Little Thing Shoes

Customer Support

Customer Support makes or breaks any business. When you have a question or issue, and reach out to customer support service, you want to meet a responsive and helpful service. Therefore, it’s important to consider the channels that an online store provides for contacting them, as well as the effectiveness of those channels.

PrettyLittleThing provides only two customer support channels. You can either send an electronic mail (using the email address: customer.services@prettylittlething.com) or write to them via post (using the address: PrettyLittleThing.com, PO Box 553, Burnley, BB11 9GD).

It’s not difficult to see that the email service will be the favoured option, making it the “only” option for reaching PrettyLittleThing. With email services, you’ll have to wait for some time after your submission to get a response. Thus, many customers want to see instant feedback channels such as a live chat or a telephone support service. Unfortunately, PrettyLittleThing offers none of these instant feedback channels. You’ll have to send a mail, and wait for a response from one of their support agents.

Thankfully, PrettyLittleThing doesn’t keep you waiting for long. They answer all email inquiries in a few hours. The helpfulness of the response is another thing entirely; it’s not uncommon to see generic automated replies.

It should be noted that there are a lot of customer reviews that rank the customer support service of PrettyLittleThing as non-existent. This is usually as a result of the support service not being helpful in solving some issues with order shipment, refunds etc.

In my opinion, the “problem” department in many of those instances is not the customer support service, but other departments like accounts etc. I can see why customer support gets the brunt; they’re the ones you contact about your problems, and you’ll expect them to solve the problems. But in most cases, they can do nothing but escalate.

I don’t like that there’s only email support service, and I don’t like that support response are sometimes generic and automated. However, it is good that responses are fast, and it is even more impressive that PrettyLittleThing answers customers in many review forums. Yes, PrettyLittleThing goes outside their website, and monitor other online review platforms, and take the time to reach out to their disgruntled customers.

Pretty Little Thing Video Review

This Pretty Little video also gives you some of the reviews here, in case you done like reading much

https://www.youtube.com/watch?v=m_9tSrKnU7U

Reputation

Will you want to patronize a business that is known for ripping off people? If yes, then you probably wouldn’t want to consider the reputation of a business before having dealings with them. Take it from me, it makes you a special person. But for the rest of us who aren’t that special, reputation matters. That is why it is common that customers would have a preference for retailers with a good reputation.

Thus, we dived into finding out the reputation of PrettyLittleThing in the online community. It is sad that it didn’t make for good reading.

One big problem was that of long delivery times. There are too many verified issues of customers having to wait for too long to get their deliveries, and that is even with customers that pay the steep price for “next day delivery”. Another very common problem identified is that of lost deliveries. Too many customers have their orders not received; with PrettyLittleThing saying that the items are lost and undertaking to refund payments.

We matched the problem of numerous late or lost deliveries, with PrettyLittleThing’s own confession that their items sell out quickly. Yes, PrettyLittleThing says that they are a fast paced shop that sells off items pretty quickly.

We think that, after matching A and B together, it is safe to assume that most items are out of stock, but PrettyLittleThing will still process their orders anyway. If the items can be made available, you get your deliveries, but late; but if the items cannot be made available in a reasonable time, you get the “lost delivery” story.

Another theme in the many ugly customer reviews of PrettyLittleThing is that of waiting for long periods to get a refund. This is in large part due to the fact that they may take up to 21 days to process refunds. The many reviews show that customers are not happy to wait forever to get their refund, especially after spending more to return the item(s).

Summary

PrettyLittleThing is a legit store for trending females fashion. As a true one-stop shop for fashion, they offer an excellent range of quality products, as well as excellent prices. They promise to make you the best dressed for less; and they have the product range, quality and prices to silver that.

However, there are a few areas we feel that they can work on. Free shipping will transform them to the number one retailer in many people’s list. We’ll like to see them offer exchanges, even if it’s only before an order is shipped. Payment options can also be increased to include E-wallets and cryptocurrencies.

Then there’s the twin problem of late deliveries and lost deliveries which led to the assumption that PrettyLittleThing may be processing orders for out of stock items. It’s a no brainer that that should stop, and that deliveries should reach customers and on time.

I liked

Payment gateway secure card details with tokenisation
A true one-stop shop with an amazing product range
Wallet-friendly prices, as well as excellent promotions from time to time
Allow returns and process refunds

I didn’t like

No exchanges
No free shipping
No returns for beauty products and accessories
Refund processing time is too long
E-mail only customer service (no telephone service or live chat)
Limited payment options (cryptocurrencies and e-wallets are not supported)
Bad reputation (for late deliveries, lost deliveries, long time to refunds)

Do you have experience with Pretty Little Thing? Good or bad, kindly use the review section below to give us your brief Pretty Little Thing review

Dinnerly Review : Is Legit or Scam? 2024

by Emmanuel

Dinnerly advertises as a service that “brings recipes and ingredients to your door for unfussy, affordable weeknight meals”. This makes it one of the many Meal Kits delivery services in the market.

Meal Kits services are the solution to making restaurant-quality food at home, without all the hassles. Restaurant-quality? Think home-cooked meals that are not just healthy and delicious, but also exotic and interesting and will rival that prepared by any top Chef. Without all the hassles? Think no shopping, no excessive chopping, little prep work, little after clean-up, etc.

The big question is whether using Dinnerly is worthwhile. Are its meals good; will you find them delicious and interesting? Does it actually eliminate all the fuss that comes with making exotic food? What about pricing; is Dinnerly actually affordable? Also, as an online service; does Dinnerly offer top services that we’ll expect of the ideal online platform (such as easy ordering, subscription modification, effective customer support service, etc)? In the first place, is Dinnerly legit, or is it just another scam platform out to rip off unsuspecting users.

Yes, Dinnerly is legit. We said it is not a scam because there has not been a complaint of customers not receiving their products after making a purchase. But…

This Dinnerly review will examine Dinnerly in order to provide the information that will help you answer these questions and more.

Dinnerly review at a glance

Website: dinnerly.com
A cook-at-home food delivery service that spun off Marley Spoon in 2017
Uses a weekly subscription model – sends meal kits to subscribers every week
Offers two subscription plan – 2 person meal plan and 4 persons meal plan
Each weekly meal kit holds 3, 4, or 5 meals
Thus, the minimum order amount is “2 persons, 3 meals a week”
Uses minimalist packaging
Meals are usually simple, so ingredients are few (at most 7), and recipes are basic usually taking about 30 minutes
Does not include recipe cards in the delivery box
Customer support is available via email (hi@dinnerly.com) and telephone (888 267 2850)

What is Dinnerly it?

Background

Marley Spoon is an established name in the Meal Kit delivery service. It’s one of the companies out there that’ll deliver to your home a box containing ingredients and recipes for you to prepare home-cooked meals.

Ordering meal kits for preparing home-cooked food did not take long in becoming a trend; as many persons will often want to spice up their kitchen routine. However, the CEO of Marly Spoon rightly observed that meal kits are priced higher than most persons can afford; so Dinnerly was launched to address this. That is, Dinnerly was started as an alternative to budget-conscious “home Chefs”.

In 2017 when Dinnerly started, it was available in California, Washington, Idaho, Oregon, Nevada, and Utah; but by the end of the year, it had expanded to other States.

How it Works

Remember, Dinnerly advertises as bringing recipes and ingredients to your door for unfussy, affordable weeknight meals (aka dinner). This is also reflected in its name – Dinnerly. So Dinnerly does not do breakfast, lunches, or desserts. At least, not at the time of writing. You can only use it for your dinners.

Also, like every other Meal Kit service, Dinnerly is subscription-based. It offers two weekly subscription plans. The first is a 2 person plan which serves 2 hungry people 3, 4 or 5 meals per week; and the second is a family box plan, serves 4 hungry people 3, 4, or 5 meals per week.

This means that the minimum order amount of Dinnerly is 2 persons three times a week. If you’re that loner that’ll want a one-person Meal Kit plan, Dinnerly don’t do loners. It tilts towards the “it takes (at least) two to tango” line. Also, do you think to do home-cooked meals 3 times a week is too frequent? Well, there are some Meal Kits companies that offer 2 meals a week; Dinnerly leaves its weekly minimum at three.

After signing up, and setting up your schedule, you’ll always receive your kits as scheduled. The box will hold most of the ingredients that you’ll need for the meal.

Is Dinnerly legit?

One using online platforms, you never can be too careful. There are so many scam platforms ripping people off that you should determine that a platform is legit before venturing in. That said, the big question here is whether Dinnerly is legit. The simple answer to that is “YES”.

Our first check of a legit online platform is legality. This is because online stores that are backed by a 100% legal company are less likely to be scams. Thankfully, Dinnerly ticks this box. It is owned and operated by Marley Spoon Inc, which is a duly registered Company in the US. Suffice it to say that a scam online service will not be backed by such a high profile company.

Another check of a legit online service is visibility and industry-wide recognition. This is because scam online services operate in the shadows. Thankfully, Dinnerly also ticks this box. First, the company has partnered with some influencers and is endorsed by many industry watchdogs. For example, there is the partnership with household name Martha Stewart for the “Martha & Marley Spoon” brand. Also, because Dinnerly provides Meal Kits for cheap and simple recipes, it has gained popularity in the industry. It’s easily one of the first name mentioned among budget-friendly Meal Kits. Suffice it to say that a scam service cannot enter partnerships with top influencers, and cannot gain industry-wide recognition.

However, the ultimate check of a legit Meal Kit delivery service is fitness for purpose. That is, while scam platforms are designed to take your money and disappear, it’s only a legit service that’ll actually regularly deliver your Meal Kit when subscribe. Thankfully, Dinnerly also tick this all-important box. Not only does it deliver your meal kit regularly, but you’ll find its content as described for preparing your home-cooked food.

That said, with Dinnerly operated by a 100% legal company, with it having industry-wide recognition, and with it having an operating record of actually delivering meal kits with as described content, there is no doubt that it is a legit Meal Kit delivery service.

Dinnerly – Is it safe?

Yes, Dinnerly is safe. When it comes to ordering from an online platform, you’ll have to share sensitive data such as your personal information and credit card data. With fraudsters parading the internet, you’ll want a platform that will ensure the protection of such data, preventing it from leaking into the wrong hands. So the ideal online service must not only be legit but also be safe.

In this regards, there is no doubt that Dinnerly employs SSL (Secure Sockets Layer) technology, which is the industry standard for ensuring the protection of users’ data being transmitted over the internet. It promises other administrative data protection measures, and that it uses users’ data solely for providing the service.

That said; it is safe to say that Dinnerly is safe (in the protection of users’ sensitive data).

You may also read: Alieexpress Review

Ordering from Dinnerly

The ideal online platform should be easy to use. In this regards, Dinnerly advertise ease of use. It says that having your meal is as easy as 1, 2, 3. Where 1 is “you pick the delivery day and recipes”; 2 is “we bring the ingredients in an insulated box”; and 3 is “you cook and feel like a dinnertime wizard”.

The “pick your delivery day and recipes” step actually consists of five steps – selecting a plan, nominating your location, choosing a delivery date, making payment, and choosing meals

Plan – You’ll have to pick either the Two-Person Box or the Family Box, and the number of meals per week wanted (3, 4, or 5). You also have the option to make your box vegetarian. Then you’ll have to
Location – All you need to enter here is your zip code and email address
Delivery – Here, you’ll have to select your delivery date and address. However, it isn’t like you’ll have many choices. Dinnerly the location information entered above, Dinnerly will supply you with the date of the weeks it serves your location
Payment – Here, you’ll have to enter your payment information to pay for your order
Meals – Here, you’ll be required to select the meals that you’ll want for each week. If you like surprises, you may choose to have Dinnerly automatically send you meals. But if you want to choose your own meals, each week has its lineup of different meals; simply go to each week’s menu and select three. You can select meals for up to 2 months in advance.

The one bump when choosing meals is that you’ll not find options for dietary restrictions, such as keto, vegan, etc. However, when you click on a meal, you’ll find all the ingredients, and allergens.

One of the good things about Dinnerly is that changing your order is relatively easy. Just log into your account to edit. You can change between plans; you can pause your subscription, and you can cancel your subscription.

There is no option to order meals once or twice a month, but you can use the “pause” feature as a workaround to enable this. After getting the one box; simply go to your account and “pause” your subscription until such a time that you need the next box.

Recipes and Ingredients

The meal kits typically contain ingredients and recipes. However, when you receive your Dinnerly delivery box, it’ll hold the ingredients for your meal. Dinnerly launched as a budget-friendly meal kit, and one way of cutting down is by cutting down on packaging. Unfortunately, this includes cutting off the usual recipe cards.

Thus, when you get your Dinnerly Meal Kit, you won’t find recipe cards included. To prepare the meal, you’ll have to go to the Dinnerly website or app and follow the recipe. Alternatively, you can download and print the recipe. Spoiled with having a physical recipe card, having to go hunt down the recipes in the Dinnerly website has proven to be a little inconvenient to many customers.

You’ll not find any surprises in the recipes of Dinnerly. The menu of Dinnerly is usually very basic. Another thing is that the Dinnerly menus are always almost kid-friendly. For example one of our first picks: Ginger Caramel Chicken with steamed Green beans and rice. When it’s ready, sweet-tangy ginger-caramel sauce coats tender chicken and green beans and spills over onto a bed of jasmine rice.

The Dinnerly delivery box had only 5 ingredients – Tamari Soy Sauce, Chicken breasts, green beans, fresh ginger, and jasmine rice. We needed to provide pepper, salt, and vinegar.

Going for the recipes online; unlike the other meal kit companies, the Dinner recipes do not have step-by-step pictured illustrations. It only had huge numbers that indicate the steps. Because Dinnerly is all about simple meals, we found the numbered steps sufficient. Crucially, there were only 5 steps for preparing the meal. Dinnerly had advertised 20 – 30 minutes for preparing the meal; and it didn’t take 30 minutes. Also, cleaning up was relatively easy as limited utensils were used.

Summarily, you’ll always find the:

Menu (meals) to be interesting but basic
Ingredients to be simple and few; usually about 7 at most
Recipes to have only a few steps
Overall time to prepare meals to be relatively short (about 30 minutes)
Prep work and cleaning up to be relatively easy

That said; the dishes you’ll get from the Dinnerly kit are basic. Yes, interesting, but not exotic. Yes, delicious, but not overly flavorful. If you’re a real foodie, Dinnerly may not serve you. But if you just want an interesting yet simple alternative from your normal kitchen routine, then it’s all yours.

Delivery and Packaging

If you subscribe to a Meal-kit service, when your order is due, the ingredients (and recipe) will be packaged and shipped from the store’s facility to your shipping address. So shipping is an important consideration. Some of the shipping elements to consider are:

Shipping Destinations

If a Meal Kit service does not ship to your location, your order will almost definitely not process. If you plan to use a workaround to receive the package, it’ll be unnecessarily difficult. Thus, one of your first checks should be whether the service serves your location.

In this regards, Dinnerly ships kits to all the United States including the 48 contiguous states as well as Hawaii and Alaska.

Delivery

Another important consideration is when you’ll receive your orders. This is because you won’t want to be sitting around waiting for your package. In this regards, delivery is good because Dinnerly is subscription-based. When signing up, you’ll have to set your delivery schedule; which is the day of the week that you prefer to receive your deliveries, and the week of your first delivery.

However, know that in this regards Dinnerly has a very narrow delivery window than most other meal kit delivery services. Dinnerly advertises that delivery days and times depend on your location. You’ll find which days are available during sign up after selecting a plan and entering your ZIP code and email address. But you’ll always find this very limited. Some persons reported having only two days of the week available for receiving their orders; but when we entered our Alabama Zipcode, we had only Tuesdays available. We didn’t like that the delivery of our Dinnerly boxes was limited to only Tuesdays.

Dinnerly always deliver the first Meal Kit on the day chosen as the “first delivery date”, while subsequent boxes are delivered every 7 days (as long as there’s no pausing or cancellation of the subscription).

When testing Dinnerly for this review, the earliest first delivery date we were given was 11 calendar days away. If you have to make changes to your subscription, you’ll have to do that between 5 or 6 days before your usual delivery date. Thus, while the delivery window is narrow, you should not have delivery issues with Dinnerly. Your package will always come fast and on time.

Packaging

Another thing to consider when shopping online (especially Meal Kits) is the packaging. You’ll not want your items to arrive all smashed. Dinnerly provides budget-friendly meal kits. One of the things it does to achieve its low-cost objectives is offering simpler packaging. Dinnerly strips off many of the excesses of regular sturdy Meal Kit packaging.

For example, while each Kit will have ingredients for 3, 4, or 5 meals (depending on the chosen meal plan), ingredients are not packaged per meal, but everything is “lumped” together in the one big Dinnerly delivery box.

It is not just the “all in one” delivery box of Dinnerly that makes its packaging minimalist. The individual ingredients in the box have basic but sufficient packaging. For example, you’ll find meat having only one layer of plastic packaging, as well as minimalist ice packs and more; also you’ll find some of the items free in the box.

This “all in one” packaging of Dinnerly means there is few packaging materials for disposal. If you are an avid environmentalist, this will appeal to you as it means less environmental waste. While the less waste that the packaging will generate is a big plus, we didn’t like that the ingredients for the different meals were not in separate bags. This will have you doing some sorting. As mentioned earlier, it is because of this cutting down on packaging that Dinnerly does not include recipe cards in its delivery box.

Another important thing is that all that constitutes the minimalist packaging of Dinnerly are recyclable. The delivery boxes are SFI certified, which means they are made from paper sourced from sustainably managed forests; the box insulation liner is 100% paper made from brown paper and recycled newsprint; Bottles and containers are made of recyclable plastics, and the ice packs are made of 98% water and 2% super absorbent polymer.

Shipping Costs

The total cost of online purchases is made up of the listed price and shipping costs. Thus, even if an item is acceptably priced, if its shipping cost is too high, it can easily become too expensive to acquire. Thus, the ideal online delivery service should have shipping costs that are as low as possible.

The lowest possible shipping cost is $0.00, which is free shipping. Unfortunately, Dinnerly does not offer free shipping. The service charges a flat rate of $8.99 for shipping every box.

Thus, you’ll find in some platforms that the advertising is a little deceptive in Dinnerly because it pushes that it charges a little under $5 per serving, but that if the $8.99 shipping cost is factored in, the true cost per serving jumps well over $5.

However, while free shipping is not offered, even with the $8.99 shipping cost, Dinnerly still comes out acceptably priced.

Pricing

Money does not come easy, so naturally, shoppers will not want to throw money away. As a result, customers gravitate toward services that are priced as low as possible.

Thankfully, Dinnerly does well in this regards. In fact, the CEO of Dinnerly says the sole purpose for its launch is to solve the affordability issue that was plaguing the Meal Kit industry. That said, you’ll expect Dinnerly to be budget-friendly, and it is.

At the time of writing this review; the meal plans were priced as follows:

2 Person Box: $4.99 per meal for the 3 meals a week package (adding $8.99 shipping, total per week is $38.93); $4.89 per meal for the 4 meals a week package (adding $8.99 shipping, total per week is $48.11); and $4.79 per meal for the 5 meals a week package (adding $8.99 shipping, total per week is $56.89)
Family (4 Person) Box: $4.99 per meal for the 3 meals a week package (adding $8.99 shipping, total per week is $68.87); $4.69 per meal for the 4 meals a week package (adding $8.99 shipping, total per week is $84.03); and $4.49 per meal for the 5 meals a week package (adding $8.99 shipping, total per week is $98.79)

There is no doubt that Dinnerly is the cheapest meal kit you’ll find around. It cost $4.49 – $4.99 per serving. To put this in perspective, meal kits typically come at $10 per serving.

Even if the shipping cost of Dinnerly is factored in, it still comes cheap. For example, the Dinnerly minimum order requirement, which is a Dinnerly box holding 2 servings of 3 meals a week, is $38.93 per week (including shipping). With the typical $10 per serving, 2 servings of 3 meals a week will come at $60 (assuming free shipping), which means Dinnerly gives a cost-saving of $21.07 per week.

Customer Support Service

When using any online platform, there are times when you’ll have questions, and there are other times when you’ll have issues with your order or account. That said, you’ll want the service to have an effective customer support service for answering the questions and resolving the issues that its customers will have.

Online platforms respond with a combination of self-help resources and direct help channels. Dinnerly does the same. For self-help, it has an FAQ section, which holds short articles that answers many of the questions that customers have asked in the past. The articles are arranged under the subjects: About Dinnerly, Recipes and Ingredients, Delivery, and Membership and Boxes.

If you’ll need to directly contact the support service, Dinnerly supports an email service and a telephone service. For email, you can send your submissions using the email address: hi@dinnerly.com; and to use the telephone service, you can call: 888 267 2850.

Dinnerly Complaints

The “complaints” section is an important part of all our reviews, as it provides valuable insights into whether the reviewed service is worthwhile. That is, too many complaints could be the warning light that the service is not worthwhile, while very few complaints maybe the green light that the service is worthwhile.

For this section, we looked at the top online customers’ reviews platforms especially Trustpilot. Interestingly, the average rating of Dinnerly is relatively good. For example, at the time of writing this review, in Trustpilot, Dinnerly has been reviewed by 1,082 customers, and it scored 3.9 out of 5.00.

With the relatively good rating, you’ll expect to find some positive reviews; and they came in plenty. In terms of the meals, customers expressed satisfaction with simplicity, short prep and cooking time, as well as the pricing.

However, there were many complaints also found. These include late delivery, poor packaging, poor customer support service, and more.

Late Delivery and No Delivery

One of the most popular complaints about Dinnerly is customers not receiving their boxes or receiving them way later than expected. For example:

Ariana Gordon in Trustpilot says “Don’t bother”. The review continued “Only use this service if you enjoy waiting for food that will never arrive or will arrive in an unusable condition. I liked the recipes, but my delivery was delayed almost every order and by the time the box arrived (if it arrived at all) the food could no longer be used…”
Anastacia in Bader Trustpilot says “…Second, the box came in 2 days late, with all the ice melted and my 3 meats were 61F. Slimy spinach, yellowing brocolli, and room temperature ‘frozen’ peas…”
Ripley in Trustpilot says “Missing box, customer service won’t respond” The review continued “Food is always delicious. However, customer service is terrible. It has totally been nonexistent so far. We never received our box that was supposed to come a week ago. I figured it was just a delay, so I emailed asking for an update and that I understand delays happen. They assured you that you will receive a response in 24 hours. Here we are, 5 days later – no response. I reached out again and told them they have one more opportunity to make things right…”
Renee in Trustpilot says “I was really excited about Dinnerly when I saw the price and the food that was offered… I was incredibly disappointed, not with the food or the customer service but the reality that they never delivered the product. The first week, they did not send the order, and I had to call to get a refund. Week 2 was great. Week 3, they again did not deliver, did not know where the shipment was, and could not guarantee when it showed up late, the food would be safe to eat. (it was supposed to come Tuesday and I am now told it will be Thursday)…”
Cynthia Lewis in Trustpilot says “What a worthless company! We were supposed to receive our order on Monday. It did not show up and we received no notification of any kind that something was wrong. In fact, we received an email on Monday saying to expect our order that day and where the recipes were located. Late Monday night (after ordering pizza since our planned Dinnerly dinner failed to show up) I finally clicked on the tracking button from a previous email, and it showed repeated notations throughout the day about how the order had been misrouted on the part of LaserShip. I emailed Dinnerly and asked if it would even be safe to eat since it would be arriving late. I received an automatic message that they would reply to my message within 24 hours. No one did. Finally, on Wednesday afternoon, I sat on hold and then chatted with a rep from Dinnerly. He said the package had been damaged in shipping and would not be safe anymore. They couldn’t send another box this week. I had told him clearly from the beginning that I wanted a refund…”
Julie Ortiz in Trustpilot says “Deliveries constantly late and spoiled. Very disappointing”

“No-delivery” and “late delivery” are huge concerns because they spoil dinner plans; you’ll have to go scrambling for something else for dinner. If the issue is late delivery, then there is also the problem of whether the ingredients are still safe when they finally arrive.

It should be noted that there are many persons who reported being satisfied with the delivery of their orders (saying boxes arrive on-time). However, late-delivery was also mentioned by a significant many, that it comes out as a significant problem facing Dinnerly.

No Recipe Cards

Another complaint that we found among Dinnerly’s customers is that recipe cards are not included in delivery boxes. For example:

Anastacia Bader in Trustpilot says “Would not recommend” The review continued “I tried Homechef, Hellofresh, and BlueApron, and Dinnerly in comparison is just horrible. First of all, you do not get recipe cards (and their online recipe cards do not have pictures on them)…”
Not my Favourite in Trustpilot says “No recipe inbox!” the review continued “For poor end-user management. This was sent as a gift and ‘luckily’ for me, there was no recipe to make the food inside. Then I have to bug the other person to send me recipes. Worse, do they think everyone owns a printer? Do you think I want to have my computer next to me as I cook? Some businesses don’t deserve to last”
San Diego Chef in Trustpilot says “Good food and prices but more seafood options would be nice. Also, sending a print out of the recipes with each box would save consumers time printing on their own”

As mentioned earlier, while other Meal Kit services deliver you a box that includes ingredients and recipes, the Dinnerly box has only ingredients. With Dinnerly, you’ll have to go online to follow the recipe; alternatively, you can print it out.

However, not having recipe cards in delivery boxes is not an “error”, but a matter of policy. Dinnerly was specifically launched to be a budget-friendly Meal Kit, and one of the conscious efforts to reduce the cost for customers is to strip down on packaging including cutting off recipe cards.

The customers’ reviews show that not every customer is happy with this. That said if you’ll want a recipe card in your delivery box; then Dinnerly is not for you.

Missing Ingredients

Another complaint that was found here and there is that the Dinnerly kits sometimes do not have all the ingredients. For example:

Tracey in Trustpilot says “I have been a Dinnerly customer for about 6 – 7 weeks now. While I give the actual meals a good rating as they taste good and are easy to prepare, I am giving a bad star rating due to the packing of meals. In the last 3 weeks, I have had 2 of those weeks where the ingredients weren’t all there. The first week I had 3 meals and didn’t have any meals that had all the ingredients. One of the meals was called stuffed broccoli-cheddar tacos and the only ingredients I received for that entire meal was the ranch dressing and garlic. The word broccoli and the word Taco was in the title and you guessed it; I didn’t receive taco tortillas or broccoli. The other 2 meals from that box were missing about half of the ingredients also. The other box I just opened today and you guessed it. Only one of the meals came with all of the ingredients. Well, I guess it is back to the grocery store…”
Rick in Trustpilot says “Always missing ingredients” The review continued “I have used 5 different meal delivery and I have to say Dinnerly was by far the worse. In 3 months we only had 3 boxes that had all the ingredients it was supposed to… It is cheaper for a reason. We cancelled our service after 3 months. Not worth it”
Sheryl in Trustpilot says “I love the recipes and convenience …On the downside, I have received veggies that are nearly spoiled or had an occasional missing item…”

It should be said that when you use virtually every meal kit service, you’ll have to provide some ingredients such as salt and pepper.

However, remember that Dinnerly is all about stripping down everything; as such its meals usually require only 6 or 7 ingredients. One of the downsides of this simplification is that with Dinnerly you’ll sometimes find yourself having to provide more ingredients than with most other meal kits. So expect meals requiring eggs, where you have to provide your own eggs, etc. However, the customers’ reviews suggest that the problem is not only the box not having ingredients needed to prepare the meal, but it missing ingredients that it should have as per the specification in the site.

Poor Packaging

Another complaint about Dinnerly that’s popular is that its minimalist packaging is sometimes found wanting. For example:

Pat Jackson in Trustpilot says “[The] food is not bad but the service is terrible. I received a box where all the insulation had busted and was all over my food. They told me they would credit my next box; well they gave me a whole $8 credit…”
Becki in Trustpilot says “I love the recipes but my box always comes not fully sealed. And my ice has melted even in the cooler weather”
Alexandra Cooke Walden in Trustpilot says “Get what you pay for”. The review continued “…I’ve tried about six meal kits, this one is pretty much what you’d expect for the price point… The packaging is a mess. One week the inner lining of the box came in pieces, all over the food. The meals are not packaged separately, they are just lumped together in the box so it’s kind of annoying finding which ingredients go with which meal. If there are carrots in your meal, they are not wrapped in plastics so they’ve always come soggy and soft – not very appetizing”
Kathleen in Trustpilot says “I love the recipes and the price is good, but I’ve had some ingredients smashed and ruined in practically every box”

As mentioned over in this review, one-way Dinnerly’s is able to offer its great prices is by coming with bare-bone packaging. Well, this does not always come out great, as there are many complaints that mention poor packaging. These complaints take different forms.

One form of the complaint is that ingredients per meal are put in separate bags. Since each box will hold at least ingredients for three meals; it often leaves customers confused as to which ingredient is for what meal. Another form of poor packaging complaint is that the ingredients get damaged. You may find that certain roaming free in the box is smashed, or the ice all melted in the minimalist ice packs, etc

Poor Customer Service

With the issues of no-delivery, late delivery, poor packaging, missing ingredients, et al, you’ll expect that the customer service will be inundated with submissions. However, it appears that customers don’t always get the expected resolution. For example:

Ariana Gordon in Trustpilot continued “…Customer service is garbage – I’m still waiting on a refund for the most recent box that didn’t come after having contacted the company 3 times”

It should be said that there are many reviews of persons who reported getting needed assistance from the Dinnerly customer service.

Conclusion

Dinnerly is a meal kit delivery service that was launched by Marley Spoon in 2017. Dinnerly was launched as a budget-conscious meal kit to solve the affordability issues that were plaguing the industry.

So Dinnerly’s goal is to “brings recipes and ingredients to your door for unfussy, affordable weeknight meals”.

Dinnerly largely lives up to this promise. Starting at $4.49 per serving, you’ll find it the cheapest meal kit in the business. Recipes are only a few steps long, and there are usually only a few ingredients (at most 7), so it usually takes a short time (about 30 minutes) to prepare the meal. Importantly, you’ll find the meals interesting and delicious. Thus, the Dinnerly selling point is simple yet delicious food that comes with time-saving and cost savings.

However, this simplicity of Dinnerly means something gives. While mostly delicious, the food is usually not exotic, and you may not find them very flavoured. Also, the Dinnerly delivery boxes come with minimalist packaging. Resulting from this is that: there is no recipe card, ingredients for different meals are lumped together in the box, and some ingredients may be damaged. The big bump on the road is that delivery sometimes takes longer than expected; spoiling dinner plans, and making some ingredients unusable when they arrive.

The bottom line is: Dinnerly provides affordable meal kits for simple yet interesting meals that are super fast to prepare.

Pros

Prices are virtually the lowest in the industry
Menu (meals) are usually interesting but basic
Ingredients are usually few
Recipes have a few steps, and preparation time is usually about 30 minutes
Prep work and cleaning up to be relatively easy
Minimalist packaging means less environmental waste
Delivery box and almost every other packaging material is recyclable
It is relatively easy to cancel subscriptions
Customer support is provided via email (hi@dinnerly.com) and telephone (888 267 2850)

Cons

Do only dinners (no breakfast, lunches, or desserts)
No one time purchases (is subscription-based)
No options for restricted diets
Ingredients for different meals are “lumped” together in the delivery box and not put in different bags
Does not include recipe cards in the Meal Kits; you’ll have to follow the recipe in the website
Recipes do not have step-by-step pictured illustrations
Does not offer free shipping
Delivery narrow is usually narrow (we got only Tuesdays)
Too many complaints of late delivery

You may use the CREATE YOUR OWN REVIEW link below to give us your own Dinnerly review.

Lascana Review: Is Legit or Scam? 2024

by Emmanuel

Lascana review tells whether Lascana is legit or not. Complaints and feedback from its members are also reviewed. So, if you are searching for the best Lascana reviews, you are welcome!

What is Lascana?

LASCANA is the ultimate destination for shopping sensual lingerie, cutting-edge swimwear and beautiful summer fashion specially developed by women for women. LASCANA are committed to creating stunning, high quality and affordable collections ranging from sizes 0 to 24 and cups AA to G to suit every woman’s needs.

LASCANA – It’s a woman’s world is a brand brought to you from Europe. With over 15 years of retail experience in Europe, LASCANA launched its US online shop early in 2017 with a mission to inspire the American woman to look and feel fabulous in her own body.

Thanks to LASCANA’s extensive experience in product quality and development, every woman can find her new great-fitting, favorite piece at LASCANA.

Apart from the key brand LASCANA, you can also shop for a variety of additional leading European brands at www.lascana.com such as s.Oliver, JETTE, bruno banani, Venice Beach and much more.

LASCANA – It’s a woman’s world stands for the perfect fusion of sensuality and competence

Is Lascana legit, safe or scam?

Lascana is legit, not scam. While writing this Lascana review, we did a thorough research to know the true status of Lascana and found that Lascana actually deliver the items purchased from the website. Unfortunately, there not much quality from this site and they have a very bad, unfriendly and disrespectful customer care especially the one by the name Sarah. If you have an issue with the item you purchased, then you will find it difficult to get it resolved. Check out Dresslily.com instead.

Lascana Swimwear:

Lascana Clothing

Lascana Bras

Lascana Panties

Lascana Lingerie

Sleep and Loungewear

More information from Lascana

Lascana Size Guide

STEP 1: Identifying the correct band size

Tip: Ask a friend to help you for a better result

Place the tape measure just below where your bra sits.
Hold the tape flat around you making sure the tape is straight across the back and level under the bust.
Note your measurements in inches and use the chart below to figure out your band size.
Example: if you measure between 31“ and 32“, your band size is 36.

STEP 2: Identifying the correct cup size

Place the tape measure around the fullest part of your bust, do not pull too tight.
Make sure the tape is straight across the back.
Note your measurements in inches and use the chart below to figure out your cup size.
Example: if your band size is 36 and your cup measurement is 38″, start at the band size of 36 and go down the column until you reach 38“ and note the cup size on that row. For Lascana example the bra size would be 36C.

Tip: You get a better result when Measuring yourself with a non padded bra

STEP 3: Identifying your sister sizes

TIP: The measurement chart gives you a first idea of what size should be the correct one – but it’s not set in stone. Your individual best-fitting size may vary by style and the type of the bra. If you find that you are using the loosest or tightest hook, you might prefer a sister size.

Sister sizes are bra sizes very similar to your starting bra size identified by the guide. They provide the same overall cup volume while giving you more options for the band size.
If the identified cup size fits but the band size seems too tight or you wear you bra at the loosest hook, jump one band size up and one cup size down.
If the identified cup size fits but the band seems too loose or you wear your bra at the tightest possible hook, jump one band size down and one cup size up.
Use the chart below for identifying your sister sizes. From your starting size move one position to the left or right to find your sister sizes.
Example: Your individual bra size is a 36C and your sister sizes are 34D for a tighter band size and 38B for a wider band size.

How to place an order online

Add items to your shopping cart and go to checkout. At checkout you may select shipping options and payment methods. You may also enter your billing and shipping addresses as well as your email address and phone number. This is where you would also enter any promotional offers or gift card information you may have. You will have an opportunity to review your order and make any necessary changes before submitting the order for processing.

After you have submitted your order, you will receive a pop-up confirmation that the order has been submitted. Once it is entered into the system you will receive an email confirmation for your records with the order number and a summary of the order itself.

When your order has shipped from Lascana warehouse you will receive a second confirmation. This will include any tracking information you may need (if the shipment method chosen is one that provides such information). For standard shipping to the US, delivery is usually within 5-7 business days.

Panty Measuring Guide

TIP: The measurement chart gives you a first idea of what size should be the correct one.
The individual best-fitting size may vary by type and cut of the panty as well as
individual preferences.

Fashion/Sleepwear Measuring Guide

TIP: The measurement chart gives you a first idea of what size should be the correct one. The individual best-fitting size may vary by type and cut of the panty as well as individual preferences.

How to place order by phone

They have agents available 24 hours a day to take orders by phone.
Callers in the US may call us toll free at 1-888-772-3160.
They do have agents able to assist Lascana Spanish-speaking customers too.
Be sure to have the style numbers for the items you wish to order handy, as well as your credit or debit card information.
They have agents available 24 hours a day to take orders by phone.
Callers in the US may call us toll free at 1-888-772-3160.
They do have agents able to assist Lascana Spanish-speaking customers too.
Be sure to have the style numbers for the items you wish to order handy, as well as your credit or debit card information.

How to place oder by mail or fax

You may use an order form from a catalog, or simply include all the information needed in a brief note or letter. You will need to include style numbers, colors, sizes, your credit card number and all billing and shipping information. If you have a customer number and a catalog source code or a promotional code, please be sure to include these as well.

You may pay with check or money order if you prefer. Please note, however, that all checks and money orders are run through a verification process and may sometimes be held for two weeks before the order is released for shipment.

You may fax your order to :

In the U.S. fax toll-free 1-800-648-0411

If you prefer to send us your order information by mail, click the link below to download a printer friendly order form to your PC.

Download Order Form »

LASCANA
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
U.S.A
Attn: Order Department

Lascana shipping options

• Standard orders shipping to the U.S. will ship within 1 business day.

• Overnight and 2-day Air orders placed by 5pm EST will ship the same day.

All shipping timeframes are subject to stock availability and credit card authorization and verification.

Merchandise Subtotal	Standard 4 to 7 Business Days	2-Day Air 2 Business Days	Overnight Next Business Day
$0-$24.99	$4.95	$10.95	$19.95
$25.00-$49.99	$7.95	$13.95	$22.95
$50.00-$74.99	$9.95	$15.95	$24.95
$75.00-$99.99	$12.95	$18.95	$27.95
$100.00-$124.99	$14.95	$20.95	$29.95
$125.00-$149.99	$16.95	$22.95	$31.95
$150.00-$199.99	$17.95	$23.95	$32.95
$200.00-$249.99	$18.95	$24.95	$33.95
$250.00 +	$19.95	$25.95	$34.95

2-day Air and Overnight shipping is not available to PO Boxes, APO/FPO addresses, Alaska, Puerto Rico, Guam, and the US Virgin Islands.

How to check the status of your order

You may check the status of your order online by clicking on “My Account.” Simply sign in using the email address you used when registering and entering your password. If your email address has changed, sign on with the original email address and change it to your new address under Account Info.

From there you may update your account information, check your order status and history, create a Wishlist, and change your catalog and email preferences. You may also create a new password there.

You may also check your order status or order history by calling 1-888-772-3160 and speaking with one of their Account Specialists .

How to update your order

They do their best to process all orders within 24 business hours or less. If you need to make a change to your order please contact us at 1-888-772-3160 and an Account Specialist will be happy to assist you in making any changes, provided your order has not yet shipped.

Lascana payment methods:

Lascana accept the following credit cards:

When ordering by mail, you may also pay by personal check, cashiers’ check, or money order. Please do not send cash. All funds must be in US Dollars.

How to return or exchange items by mail

Should any item fail to meet your expectations, simply return it within 90 days in a new and unused condition and they will gladly exchange it or refund your merchandise price. Shipping and processing charges are not refundable.

1) Fill out the Return/Exchange Form at the bottom of your invoice, indicating what you are sending back, the reason why and what you want done (exchange or refund).

Download Order Return Form ».

2) Return the form with the merchandise you want exchanged/refunded any way that is convenient for you. There is an address label on the top of your invoice that is provided for your convenience. Return costs are the responsibility of the customer.

• You may return the package via UPS or USPS. There is no need to go to the post office or UPS store. You may give the package to your postman or UPS driver or you may drop it in a UPS drop box or USPS mailbox.

• Peel off and place the pre-paid return label on the package. If you are using the original shipping bag or box, be sure to place the return label over your name and address on the package and to obliterate any other addresses and barcodes on the outside of the package.

Returns should be addressed to:

LASCANA Returns Department
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
U.S.A.

How to return and exchange item by phone

In a hurry? Don’t have time to wait for an exchange by mail? Give us a call to place an order by phone for the new item. We’ll have your new order on the way in no time. You may then return the original merchandise for a refund.

Lascana trained Account Specialists will gladly answer any questions you might have regarding returns or service. Just call 1-888-772-3160 24 hours a day.

How to get your refund

Most refunds on returns are in the form of original payment. If you paid by credit card, LASCANA will refund your purchase amount to the same card.

If you applied a promotional code to get a discount, discounts will only be applied to exchanges for the same style in another size or color. The discount can’t be transferred when exchanging for a different style.

If you paid by:	Lascana will:
A credit card	Refund your purchase amount to that same card.
A promotional code or discount	Exchange the item for the same style in another size or color. (If you choose to exchange the item for a different style, the discount can’t be transferred.)

Refunds include any US taxes originally paid on the item being returned. It can take up to two billing cycles for refunds to appear on printed credit card statements, although you should be able to verify the credit within 72 business hours from the date the return is processed. Lascana does not refund duties/taxes from other countries, as they do not collect them. Those would be refunded by the appropriate Customs office in your country.

Noracora Review : Is Legit or Scam? 2024

by Emmanuel

Noracora is an international B2C online fashion shopping destination that says its goal is to always provide customers “stunning, high-quality fashion products at down-to-earth prices”.

The big question is whether this is just advert-speak, or whether Noracora actually holds top-quality fashion pieces at friendly prices. Also, as an online platform, does Noracora offer top services that we’ll expect of the ideal online fashion store (such as easy ordering, fast delivery, easy returns, effective customer support service, etc)? In the first place, is Noracora legit, or is it just another sweet-talking scam store out to rip off unsuspecting customers?

Yes, Noracora is legit. It is not a scam online store because customers receive the items purchased from the website without a problem. But…

This Noracora review will examine Noracora in order to provide the information that will help you answer these questions and more.

Noracora review at a glance

Website: noracora.com
China-based online fashion store launched in 2016
Offers a range of women’s wear including dresses, tops, bottoms, shoes, and more
Supported payment methods include PayPal and Credit/ Debit Cards
Ships to over 230 countries of the world
Offers free shipping for orders over $89
Accepts returns of orders not totally satisfactory (if made within 15 days of delivery date)
Returns are refunded to the original payment method
Customer support is available via online tickets and email (service@noracora.com)

What is Noracora?

Noracora is an international B2C online fashion destination that was established in 2016. The company focuses on women’s wear (especially casual wears), providing dresses, tops, bottoms, shoes, bags, and accessories. Noracora is one of the brands of CHICV International Holding Limited, which is responsible for many other Chinese cross-border fashion online stores including JustFashionNow, and StyleWe.

Thus, Noracora is a Chinese cross border fashion online store; and like its sister sites, it produces trendy fashions products in China and ships these to worldwide customers. Noracora actually has a facility in the US, and some orders are fulfilled from there, but the bulk of its orders ships from China. Noracora says its goal is not just to provide a range of products, but to provide high-quality products at unbeatable prices.

Noracora operates exclusively as an online store. It does not operate physical retail outlets; so to buy from Noracora, you’ll have to visit www.noracora.com or use its apps. Its services can be used by all persons of over 18 years of age.

is Noracora legit?

Every other day, unsuspecting customers get ripped off on the internet. Thus, before using any online platform it’s wise to ensure that it is legit. The big question here is whether Noracora is legit.

Our first check of a legit online platform is legality. This is because stores that are 100% legal are less likely to be scams. Interestingly, Noracora ticks the legality box; it is operated by CHICV International Holding Limited, which is a duly registered company in Hong Kong. Suffice it to say that scam stores do not bother with company registration certificates.

Another check of a legit online platform is the test of time. This is because scam stores are usually short-lived. Noracora does not come out flying in this regards, as it was started only in 2016. However, though Noracora is relatively young in the industry, its 3 years of operation is enough for it to pass this test of time. This is because in this era of fast communication, it’s only a matter of time before a scam store is discovered; and with such discovery, the scam store usually disappears.

However, the ultimate check of a legit online platform is fitness for purpose. This is because it is only a legit online fashion store that will deliver real and functional products to customers who place orders; on the other hand, the scam stores are designed to rip off people, so they do not fulfil orders. Interestingly, Noracora does fulfil orders. Granted you’ll find some delivery related complaints; with the affected customers throwing the scam label at Noracora. However, lots of others receive delivery of their orders, and these are largely functional. Thus, even with the complaints, Noracora comes out as a legit online fashion store, albeit one with significant issues that needs attention.

That said, with Noracora operated by a 100% legal company, and having a record of fulfilling orders, it is safe to say that it is a legit online fashion store.

Is Noracora safe

Yes, Noracora is also safe. They will never expose your personal data or financial information to any third party or theft.

However, an online fashion store is legit is not enough. Being legit, it will not rip you off and leave you out of pocket. However, if it is not safe, sensitive information (such as personal data and credit card information) that you share with it can leak out leaving you exposed to all the fraudsters out there. That said; the ideal online store should both be legit and safe.

In this regards, Noracora says it “implements a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information”. Among the technical measures employed is Secure Sockets Layer (SSL) technology. Noracora adds that “all transactions are processed through a gateway provider and are not stored or processed in [its] servers”.

SSL is the industry standard for ensuring safe data exchange between buyer devices and seller’s servers. Suffice it to say that the encryption protocol is bank-grade. With payment information not stored in Noracora’s servers; even if there is a data breach, your payment instrument data will not be compromised. That said; it’s safe to say that Noracora is safe.

You may also read: Bonanza Review – Is Legit or Scam?

Products

The one-stop stores always come out strong because they allow customers to get their needs in one place. One-stop shipping is convenient and comes with cost savings. The savings may come from not spreading your purchase to different stores and qualifying for large order discount; it may also come from paying to ship one order instead of paying to ship multiple orders from multiple stores.

In this regards, Noracora comes out relatively well. It is a store that specializes in women’s wear, with a focus on casual wear. When shopping in Noracora, the product categories (and items in each category) that you’ll find are:

Sweaters & Cardigans
Tops – Casual Tops, Blouse & Shirts, Linen Tops
Dresses – Casual Dresses, Maxi Dresses, Linen & Cotton Dresses
Plus Size –
Outerwear – Coats & Jackets, Hoodies & Sweatshirts
Shoes – Boots, Sandals, Loafers
Bottoms – Linen & Cotton Bottoms, Denim & Jeans, Leggings
Accessories – Scarf, Gloves/ Mittens, Jewelry, Socks, Hats, Lingerie

Buying from Noracora

The ideal online fashion store should feature easy ordering. Noracora does relatively well in this regards. The website is easy to navigate and works well on both desktop and mobile devices. The company is also one of the online fashion stores that have developed mobile apps. You’ll find the Android and iOS apps in the respective app store, and these have good ratings. Thus, Noracora will give you optimal mobile shopping experience.

Because the Noracora platform is easy to use, finding your favourite items is relatively easy. Simply search through the product categories, or type a keyword into the search button. When you find an item, click on it to get to its description page. You’ll find other product images for a better view; you’ll find a detailed description of the product, as well as shipping and return info.

If you want to buy the product, select a colour, a size, and the quantity wanted, then add it to your cart. At any time, you can click the bag icon on the page to go to your cart for checkout. At checkout, you’ll have to submit your shipping information for the applicable shipping charges to be produced. You can then view your order total; then proceed to select a payment method, and pay for your order.

Many times, after submitting an order, customers will have a change of heart and will want to modify or cancel the order. That said; online fashion stores that allow already submitted orders to be modified or cancelled usually come out strong. Thankfully, Noracora does relatively well in this regards.

You have a change of heart you can simply cancel your order, and place a fresh one. However, you cannot cancel an order from your end; you’ll have to contact the customer support team and submit a request.

Also, cancellation is free (you’ll get a full refund) only if you contact Noracora within 24 hours of placing the order. If the request is made after 24 hours of order placement (but before the order ships), a 15% cancellation fee applies; meaning you’ll only get a partial refund (75% of the order amount).

Pricing

Every shopper wants the best prices possible. So the ideal online fashion store should feature prices that are perceived as reasonable. In this regards, the promise of Noracora is to provide stunning, high-quality fashion products at down-to-earth prices. Thankfully, looking at the listing prices of Noracora, it is safe to say that it lives up to this promise.

For example, at the time of writing this review, of the 1500+ dresses listed in the store, only 5 were over $50; prices began at $11.50, many of them were under $30. Also, in the Tops category, tens of items were under $10; the bulk of items were under $20; and of the over 10,000 Tops listed, only 45 were over $50. You can go through other product categories, and you’ll really find down-to-earth prices

Promotions

For reasons very related to what is described above (getting the best price), customers gravitate towards stores that offer a lot of promotions. This is because promotions allow customers to get items for significantly less than the going rate of the items.

Thankfully, Noracora comes out as a promotions-generous store. For example, on getting to the landing page of the website, you’ll be greeted by different promotional offers. At the time of writing this review, some of the offers that the homepage announced included:

Buy 3, get 4th 40% off
Buy 2, Get 3rd 20% off
$40 off orders over $269
$20 off orders over $159
$10 off orders over $79
10% off orders over $69

As it is in every online fashion store, the promotions are time-specific. They run for only a limited period of time; so you’ll have to check the website regularly to know what promo is being offered. Alternatively, you can submit your email address in registration for the Noracora email alerts, and you’ll receive alerts of offers and deals. We usually find that online fashion stores incentivize registrations for newsletters (via discounts on the next purchase after registration). However, we didn’t find such an offer in Noracora; and for a promotion-generous store, this was surprising.

Payment Methods

You won’t want a headache when spending your money. Thus, you’ll want to find a range of convenient payment methods for paying for your order.

In this regards, Noracora does not break the roof with a long list of supported payment methods. Rather it supports simple and generic methods that you can conveniently use to pay for your order no matter where you may be. These include: PayPal and Credit/ Debit Cards (Visa, Mastercard, and Maestro)

Shipping

Shipping is an important part of any review of an online store. This is because whatever you order in store will have to be shipped to your nominated shipping address. Among the important shipping considerations are shipping destination, delivery times, and shipping costs.

Shipping Destinations

You’ll have to consider whether the online store ships merchandise to your destination. If it doesn’t; your order may not process, and if it processes, it may be difficult to receive delivery of the items. In this regards, online stores that ships merchandise worldwide to come out strong so that wherever the customer is located is more likely to be served.

Noracora does very well in this regards. It ships to over 230 countries across the globe. That said, no matter where you are located, you’ll be able to make a purchase from Noracora.

Delivery Times

Delivery time is another thing that online shoppers pay close attention to, as no shopper will want to wait for too long after placing an order to receive delivery of the items. Thus, the ideal online fashions tore should feature fast delivery.

Delivery times consist of order processing time and shipment time. The former is how much time it takes from when the order is placed to when the package ships, while the latter is how much time it takes from when the package ships to when it arrives at the customer’s shipping address.

In this regards, Noracora says that its processing time typically takes 3 – 10 business days upon payment. This definitely is not one of the fastest order processing times out there.

After the item ships, how long it takes to arrive will depend on the location the item is shipping to, and the shipping option selected. Noracora advertises that it offers a couple of shipping options; but it names only Super Savings, saying that it takes 7 – 30 business days.

However, when we selected items into our shopping cart; after putting our Oviedo (Florida) shipping address, the only shipping option available was “Postal Shipping”, and the shipping time given was 10 – 15 business days.

Especially for the relatively long order processing time, Noracora is not known for fast delivery. Yes, some customers reported getting their orders on time, but many more reported late deliveries.

Shipping Cost

The total cost of an online purchase is usually made up of the item’s price and its shipping costs. Thus, if the shipping cost is high, even items that are acceptably priced can easily become too expensive to get. Thus, the ideal online fashion store should feature shipping costs that are as low as possible.

The shipping costs in Noracora vary, depending on your shipping address, and the available shipping option available to you. Usually, faster shipping options command higher fees. Since flat shipping rates are not possible, applicable shipping costs will be calculated for you at checkout.

When testing Noracora for this review, we selected a White Solid Half sleeve Dress priced $25.13 into our shopping cart; after putting our Oviedo (Florida) shipping address, the only shipping option available was a “Postal Shipping”, which will take 10 – 15 business days and cost $6.00. Adding another item (a flat Heel Boot) priced $21.83, the shipping cost increased by $2 to $8.00.

The lowest possible shipping cost is $0.00, which is free shipping. Thankfully, Noracora offers free shipping. However, the minimum order requirements apply. Your order will have to be worth $89 to qualify for free shipping. It’s a good thing that free shipping is offered.

Returns

One of the things that persons look at before committing to an online store is its return policy. This is because, there is a real chance of receiving your order, and finding it to be not totally satisfactory; and instead of being stuck with an unwanted item, you’ll definitely want to be able to return it (and get a replacement or a refund). Thus, online stores that allow returns always come out strong.

Thankfully, Noracora allows returns saying that “if you are not entirely satisfied with your purchase, it is easy to exchange or refund”.

Eligible Returns and Return Conditions

In every online fashion store, it is not everything that can be bought from the store that can be returned. That said, you’ll not want any return restrictions so that you’ll not end up with items that you’ll want to return but cannot because they are ineligible for return.

In this regards, Noracora does not allow the return of Swimwear, bags and accessories. You’ll find swimwear restricted in almost all fashion stores for health reasons. Accessories are also usually restricted, but bags… Bags are items that are not usually restricted. That said if you don’t mind being unable to return bags; then the Noracora “return restrictions” is probably alright.

While other items are eligible for returns, for the items to be accepted back by Noracora, they must be in their original new conditions. That is, they must be in the same state they were when delivered to you. They must be unused, undamaged, and unaltered; and they must be returned in their original packaging, with all articles in the package intact.

Return Process

It is not enough that an online store allows returns; you’ll not want a cumbersome return process that’ll add to the frustrations of receiving an unsatisfactory item. Thus, the ideal online store should have an easy return process.

In this regards, Noracora does not offer a “no questions asked” return process. If you have to return an item in your Noracora order, you’ll have to contact the customer support team of the company and submit a return request. In the request, you’ll have to state the reasons for wanting to make the return and attach photos of any claim.

Noracora will review such request, and if approved, you’ll get an authorization email, which will carry return instructions and return address. You can then proceed to package the item appropriately, and ship to the return address. However, as the customer reviews show, actually getting return authorization from Noracora is not as easy as the company will make it sound (More on this in the complaints section).

Return Window

However, you do not have forever to make up your mind. This is because online stores will only accept returns getting back to them within a specified time period. That said, you’ll want an extended period so that the item you are returning will not reach the store’s facility late and be rejected.

In this regards, Noracora gives a 15 days return window. That is, eligible items can be returned only within 15 days from the delivery date. If you’ve checked reviews of other online fashion stores, you’ll find that the 15 days return window of Noracora is relative. In fact, it is only half of the often seen 30 days return window.

That said; if you receive a Noracora order and will want to return any item from it, you’ll have to act fast, so that the unwanted item will not get to Noracora late and be rejected.

Cost of Return

You definitely will not want to return an unwanted item to its retailer and be faced with prohibitive costs. Thus, the ideal online fashion store should feature return costs that are as low as possible. Return costs seen in the industry include: restocking fees and return shipping costs.

Thankfully, Noracora does not charge restocking fees. However, return shipping fees apply, as it does not offer free returns. Also, it does not offer Shipping Labels for making returns, so the cost of return shipping varies, depending on what the carrier you chose to use charges.

However, the return shipping address is in China. Noracora does not state this in its return policy. You’ll only find out when you get a return authorization. The implication is that return shipping cost (all the way to China) can be very high.

Return Processing and Refunds

Another important consideration is: when and how you’ll get refunded. After, shipping back an unsatisfactory order, you’ll not want to keep waiting for long before you get your refunds. Thus, the ideal online fashion store should feature the swift processing of returns and issuing of refunds.

In this regards, Noracora advertises that after receipt of return package it issues refunds to the original payment method within a week. This is a relatively fast “return/ refund processing time”, as there are many stories in the industry that take longer. However, it should be noted that the funds will not reflect in your account immediately; it’ll usually take some time (sometimes up to two additional weeks) depending on your financial institution.

It is also seen that Noracora issues refunds via the original payment method. This means that you will get your money back. This is a big deal because there are some online fashion stores in the industry that only issue store credits for returns. Needless to say, many customers are no fans of store credits. This is because store credits tie the receiver to the particular store, such that the received funds must be used for future purchases in the particular store. However, many customers who return items to a store and get refunded will want to walk away and use the funds in other stores.

Customer Support Service

Many times, persons have questions about an online store and its products, services, etc; and they’ll need answers to these before they commit to using the store. Even after committing to a store, some will have issues with their orders, account, etc; and they’ll need these resolved if they are to be return customers.

That said; the ideal online store should have an effective customer support service for answering the questions and resolving the issues that its customers may have. The online platform usually provides assistance using a combination of self-help resources and contact-support. Thankfully, Noracora is not different.

For self-help, you’ll find an FAQ page in the Noracora website. The FAQ holds short answers to many of the questions that customers have asked in the past. Unfortunately, you’ll find that the FAQ is not detailed as it only deals with how to register, and placing orders. However, you’ll find other helpful articles in the “Customer Guidance” and “Policy” sections of the website. For example the former holds pages treating “Tracking Order” and “Payment”, while the latter holds pages treating “Shipping & Delivery”, “Return & Exchange”, and “Order Cancellation”.

However, if the self-help resources do not do it for you, you can directly contact a Customer Care Rep of Noracora via email. You can do this by submitting a ticket using the online contact form in the “Contact Us” page of the website, or by sending an email directly from your inbox using the email address: service@noracora.com.

Like almost every other online fashion store, Noracora promises fast response time to email submissions. However, it is still disappointing that it does not support any instant-feedback support channel (such as telephone service or Live Chat).

Noracora Complaints

Customers will always have complaints, right? No matter how well a company operates, there’ll be customers who’ll have complaints. Thus, complaints can give a good insight into how well a company operates. Too many complaints could mean that all is not well, and very few complaints could mean that things are probably well.

That said, for this complaint section, we checked the top independent customers’ reviews platforms such as Trustpilot (www.trustpilot.com) and Sitejabber (www.sitejabber.com). Unfortunately, Noracora is not highly rated on these platforms. For example, at the time of writing this review, in Trustpilot, Noracora had been reviewed by 1,397 customers, and it scored 1.5 out of 5; and in Sitejabber, it had been reviewed by 1,180 customers, and it scored 1.9 out of 5.

Many complaints accounted for the poor ratings. In fact, many persons were of the opinion that any positive reviews found of Noracora were probably written by the staff of the company; and in Trustpilot, it was stated that the customized software of the platform discovered a large number of fake reviews on the domain. The many complaints of customers included the following: refusal to cancel orders, poor quality, difficulty with returns, and more.

Refuse to Cancel Orders

Some customers reported that they did all they could to cancel their order immediately but Noracora refused. For example:

Deborah in Sitejabber says “Noracora is a SCAM” The review continued “…refused to cancel my order immediately it was placed… Many, many requests from me to cancel the order BEFORE IT SHIPPED, they refused. If you see a good review of Noracora, it is FAKE”
Tammy B in Sitejabber says “Overseas scam from China” The review continued “…I ordered, read a review online and immediately cancelled my order. I also emailed to confirm that I wanted to cancel the order; two weeks later I had heard nothing and could not reach the company. Finally, 6 weeks later some items shipped…”

It should be remembered that Noracora promises that orders can be cancelled anytime before the package ships (albeit orders being cancelled after 24 hours from the placement will attract a 15% cancellation fee). This looks like a good order cancellation policy. However, policies mean nothing if they are not honoured; and with some customers reporting that they were refused cancellation (even immediately after placement), then there is reason to worry.

Poor Quality

The complaint about Noracora that is most popular is that many times customers receive their order and find it overwhelmingly unsatisfactory. For example:

Lella L in Sitejabber says “Pathetic Company” The review continued “How dare you Noracora make me wait 2 entire months to get this crap? How dare you disrespect your customers so much? One rating star is too much for you!! I ordered a beautiful shirt and got crap. No embroidery, no strings on the V neck, the fabric of the sleeves and front is not fabric, is plastic. It is so stiff it is unwearable. The size is way too small. You are a pathetic cheat. How dare you? If you do business like is a joke then I do the review like is funny. Enjoy it”
Shelley J in Sitejabber says “Complete scam rip off – poor-quality children sizes” The review continued “Where is the NEGATIVE star option for this review? The good reviews for Noracora are in all likelihood written by the staff themselves. The photography on the site is great and a fabrication. The item descriptions and sizes have no bearing on reality. ‘Linen’ is really extremely thin cotton. Size 3xl is actually a size medium in US sizes…”
Karla L in Sitejabber says “Poor Quality Products with pictures of high quality on website” The review continued “Scarves & Shawls are made from tee-shirt material with sewn edges when the pictures show knitted construction. Colours are printed on, not woven, and are not colourfast so they would ruin anything they come in contact with. All of the products I ordered have a very strong chemical smell. Lesson learned. Even though they are inexpensive, you don’t get what you pay for. Pictures from the website on the left and what was received (4 – 6 weeks later) on the right”
Molly Porcher in Trustpilot says “Worst company ever” The review continued “I ordered multiple items from the website and every single thing in that order is wrong. Not only wrong but not at all what was pictured. Instead of a sweater, a cheap shirt with a sweater print on it. Instead of patterned socks, I received a bunch of random socks, cheaply made, with no patterns on them. Instead of knitted mittens, cheap printed fabric that looks more like oven mitts…”
Otilia Tiutin in Trustpilot says “Awful quality” The review continued “I have had the worst experience, this company uses fake advertising. The items I received looked nothing like the picture. The material, look, feel is nothing close to the picture… I ended up donating the clothes because they were awful. Companies like these should not be allowed to stay in business…”
Eileen M in Sitejabber says “Fraud Misrepresentation – products are not what is pictured” The reviewed continued “Purchased a knitted green cardigan with a fair type of knit casual long sleeve cotton-blend sweater. What I received was a nonwoven material (think handi-wipe) bonded to a tricot type lining. This is not a knitted sweater. The nonwoven material was printed. See photos attached”

As can be seen from the customers’ reviews, the “poor quality” complaints take a different form. First, many customers say that the items delivered were nothing like the product images that informed their buy decision. Looking at these; it was shockingly alarming. Some who ordered “knitted” clothing, got clothing with knit printed on them. There is definitely no way of explaining this away.

Another form of “poor quality” complaints is that items are very often found to be made of poor quality materials or poorly made. It was also shocking investigating this; many products that customers bought as linen turned out to be anything but.

Another form of “poor quality” complaints is that the store does not run true to size. Like is popular with China-based stores, many customers say their items were significantly small.

It should be said that there are just many of these complaints; as such poor quality comes out as a problem plaguing Noracora. This means that if you choose to order from Noracora, there is a really big chance that your item will have quality failings.

Difficulty with Returns and Refunds

With so many poor quality complaints, it’s not surprising that Noracora does get a ton of return requests. However, the customers’ reviews show that customers hardly get the easy returns and refunds that Noracora promises. For example:

Molly Porcher in Trustpilot continued “…since the website makes it so hard to return anything, I have come to the conclusion that the company is fraudulent…”
Nancy Scheider in Trustpilot says “I returned my order 9/28/2019 and still have not received my credit [12/24/2019]. The clothes were poor quality and the sizes run extra small. NEVER order from this company”
Otilia Tiutin in Trustpilot continued “…Then if you want to return you have to pay huge shipping fees to China which are more than what you paid for the product…”
Lisa M in Sitejabber says “I ordered some clothing for almost $100. One item was $29.99 and did not fit. The return department offered me $4.50 to keep the item. I said no. Then they offered me $6.00. I refused. I later found out it costs between $24 – $50 to return an item to China. Just be EXTREMELY sure when you order online it’s NOT a Chinese [company] if you may need to return. That’s my view anyway”
Michelle D in Sitejabber says “After a battle with Noracora trying to do returns/ refunds (damage and ill-fitting merchandise) I have been unsuccessful – they ripped me off…”
Suzanne K in Sitejabber says “Buy only if you are willing to take anything they send you – false return policy” The review added “…if you return it you pay the cost of returning it to China plus import customers – cost more than the final cost of the coat. This was their error and the most they will do is a 25% of the price you paid – BEWARE”
Christina in Sitejabber says “… when I want to return [my order] they say I have to pay all these charges or they’ll give me 15% back. WTF!! These people are getting away with stealing people’s money; they should be stopped…”

As the customer reviews show, this issue of “difficulty with return/ refunds” takes different forms. First, is that getting “return authorization” from Noracora is not as easy as the company makes it sound. Many times the Company does not reply return request; and when it finally does, it will try to talk the customer into keeping the unwanted item (first, offering a 15% credits towards the next purchase, the upping the offer if rejected).

Another form of this problem of “difficulty with returns/ refunds” is that the return shipping address is in China. In most “return” cases, the item is clearly poorly made, but the customers still have to bear return shipping cost; with the return address in China, return shipping costs are usually very high, sometimes even more than the cost of the item itself.

Also, many times, the item being returned was delivered from the company’s facility in the US, but it still requires it to ship it back to its China facility. In such instances especially, it comes out as though Noracora is using the “high cost of shipping return packages to China” as a weapon to force customers against returns. That said; if you decide to order from Noracora, know that if you have to return any item in your order, you’ll be paying return shipping to China.

Lastly, another form of the “difficulty with return/ refunds” complaint is that even after shipping the return package to China, getting refunded does not come easy.

It should be said that it is these problems with return/ refunds that make many persons label Noracora a scam in the different online platforms. For example, even though the quality of the items a store delivers to you is overwhelmingly unsatisfactory, if you can easily process returns and get a full refund of your payment, you won’t be moved to label the store a scam. On the other hand, if you receive “worthless” items that you cannot wear (and will even feel ashamed to give away), yet you cannot return the items to the store and get refunded, because you’re out of pocket, you’ll have no qualms with labelling the store a scam.

However, in our opinion, Noracora is not a scam store; but while it is a legit fashion store, it is fraught with huge problems that need fixing.

Conclusion

Noracora is an online fashion destination founded in 2016. Though it operates a facility in the US, it is a China-based company, so the bulk of its items ships from China. Noracora says its goal is to provide a range of high-quality products at down to earth prices.

It focuses on women’s wear and does provide a range of products for the womenfolk. You’ll find dresses, tops, bottoms, shoes, bags, and accessories. Also, Noracora does offer down-to-earth prices (think of the $12 dress, the $5 Tops, and more).

In terms of service, Noracora ships worldwide, so you can buy from the store from virtually every part of the world. Also, free shipping is offered (for orders over $89); and where free shipping does not apply, shipping costs are relatively fine.

However, that is as far as the positives get. Noracora is not known for fast delivery, so you may have to wait longer than expected for your order to arrive. Also, many times, the quality of Noracora’s products is largely subpar (even shocking). So you order may arrive, and what’s in the package may cause all the joy of expectations to evaporate. Worst still, returning a Noracora order and getting refunded is, putting it mildly, “not easy”.

To the question of whether you should buy from Noracora; with what we saw in this review, you may (buy from Noracora) if your main concern is rock bottom prices, and you’re ready to accept whatever is delivered to you. That said; you can visit Noracora here: www.noracora.com.

Also read: eCRATER Review – Is Legit or Scam?

Pros

Provide optimal mobile shopping experience (with mobile apps)
Offers a range of women fashion products including dresses, Tops, bottoms, shoes, accessories, etc
Order cancellation is allowed anytime before the item ships
Offers rock bottom prices in every product category
Offers a lot of price slashing promotions
Supports convenient payment methods (PayPal and Credit/ debit cards)
Ships merchandise worldwide (to over 230 countries)
Offers free shipping for orders over $89
Customer support is available via the online contact form and email (service@noracora.com)

Cons

15% cancellation fee applies when cancelling an order 24 hours after placement (but before shipment)
Quality of items is largely subpar
Return restrictions include bags
Return window (15 days from delivery date) is relatively short
Return shipping address is in China, leading to relatively high return shipping costs
Getting return authorization, and actually getting refunded does not come easy
Instant feedback support channels (like telephone service and Live Chat) are not available

Have experience with this store? Use the WRITE YOUR OWN REVIEW link below to tell the prospective buyers your experience.

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Liligal Reviews : Is Legit or Scam? 2024

by Emmanuel

Yes, Liligal legit. It is not a scam because they have been online for a very long time. Although there are mixed experiences among the customers which you can go through below.

So, if you are looking for the best and unbiased Liligal reviews, you have come to the right place.

What is Liligal?

Liligal is your one-stop online shop. Their affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista. The original idea is to share the latest news and fashion trends on women’s clothing with fashion-forward, free-thinking girls, and they offer fast fashion worldwide.

Liligal was established with a clear vision: to provide the very latest in compelling designs for the fashionably hip along with providing exceptional value, quality, and superb customer service. They offer a select choice of clothing, accessories and more to deck out your wardrobe with style.

There exciting brands consist of emerging new designers and there discerning buyers have a keen eye for the best look anywhere so you can always find a style to call your own. Fashion is more than simply style: it also represents their aspirations, which is why their designs are as unique and individual as you.

For those who embrace inspired cutting edge fashion that’s ahead of the trend curve, welcome to destination chic.

Is Liligal legit or scam?

Liligal is legit, not a scam, as of writing this Liligal review. Liligal is not scam but a legitimate online fashion shopping store, and a very popular one. You can get your clothes as soon as you order them. However, this does not mean you will always have good experience with the store. Below we have listed most of the Liligal complaints and feedback from their customers to help you make the right decision.

Liligal complaints and feedback from customers:

Angel says:

I am extremely happy with my purchases from Liligal. I haven’t seen the cover-up or swimsuit on other sites or in local stores, so I’m confident my items are unique. Both items are well-made and are so beautiful; even my husband loves them. I will definitely be shopping Liligal again. Love!

Ruth says:

This is the 3rd item I’ve ordered from Liligal and I have been happy with each order. I wear an XL and often times they are too small on clothes coming from another country but their XL fits me perfectly and I just received a bathing suit that fits and looks great. Shopping for a bathing suit is usually a night mare in my size but I am very pleased and will order from them again. The only downside is it takes weeks to get the order so if you need something right away, this would not be the site for you.

Erica says:

My first and last order from this store. Took almost 3 weeks for my order to arrive. The bottom piece of the swimsuit not only was big enough for two people, but the color did not match the suit top. The blouse I ordered is made of flimsy material. Very unhappy with the service and quality!

Sammy says:

My purchase arrived on time, and the quality was really great! My wrap dress had a very nice and flattering fit, (I ordered a XXL) and I loved the color. Although I wish the processing time was shorter, I am still very pleased with the price, and quality of my purchase, and will order more.

Theresa says:

Liligal advertised on my Facebook feed. On April 23, 2018, I ordered two bathing suits. The website stated the order would take 9 days to process then ship to my address. It’s May 17, 2018, twenty- three days after ordering and I still don’t have a shipping tracking number. I sent an email inquiring about the status and was told “sorry you need the items urgently. It will be shipped after processing”. WORST CUSTOMER SERVICE!!! I’m thinking my money was stolen and i’ll Never get the product.

Ama says:

I experienced 2 odd problems with Liligal. (1) I saw a number of styles I wanted to order, but since I had not dealt with Liligal before, I stuck with one style (about $25.) to make sure they were easy to deal with. I run in-between sizes so I ordered 2 sizes of the same item to get an idea of the ‘Liligal fit’ for future orders. After receiving & deciding which one to keep, I went online (well within their stated return period), completed the ‘return ticket’ and awaited further instructions. Meanwhile I went ahead & placed another order for about 5 more items in the correct size. The next day I received an email from them stating that since the return process was expensive for them I could keep the 2nd item and choose either a $3.00, $6.00 or $9.00 refund. (I found this to be a ludicrous request as who would choose the lower amounts?) I emailed back that I didn’t want to keep the clothing item that didn’t fit & would prefer to return the item for a full refund. They then emailed me saying I could keep the item & they would give me $17. refund. Not wanting to spend any more time fighting with them I took their refund offer.
2) I then received an email about my 2nd order
stating I would need to scan them my SS# and a copy of a utility bill with my name & address to make sure they would be shipping it to the correct address. I order a lot online in the US and overseas, have an excellent credit rating and have never received such a privacy intrusive request. And, even if I agreed, I couldn’t send a utility bill with my name as they are all addressed to my husband. I looked up Liligal reviews online (should have done this before ordering) and found many poor ratings. I emailed back immediately to have them cancel my order and reverse any credit card charges. It took several days of emailing back and forth before they finally agreed to do it.
Overall: Strange business practices.

Anna says:

I was on Pinterest and saw this swimsuit from liligal and thought it was so cute so I ordered it. Then I read the reviews and was scared to death! I didn’t think I would even get the swimsuit! To my surprise it came right on schedule! Then I figured from the reviews it would be low quality, boy was I wrong! The swimsuit was high quality. It was very thick heavy material and when I tired it on it fit perfectly! I am so happy I didn’t read the reviews first or I would never have purchased it. I don’t know why there are so many bad reviews; did I just get lucky? I don’t know, but I love my new swimsuit!

Linda says:

I have purchased several outfits from Liligal and will continue to do so. Their pricing is great and I get many compliments on my new items each time I wear them. One item came with a rip in the skirt and Liligal immediately shipped a new item, no hassle at all. Great customer service!

I’m looking forward to my next purchase!

Kathy says:

The blouse I purchased looked exactly like the picture online. The quality was very good for the price. Shipping takes a little longer than when I buy from Amazon, but it came within the time the seller indicated. Sizing seems to run a little small so if you are borderline on size, go with one size larger.

Lori says:

I am surprised to see such a low score for this company. I have twice ordered plus size swimming costumes from Liligal over past few months. On both occasions, they have arrived in a reasonable period of time and been of good quality and fit for the price paid. I have nothing but positive to say really.

More info about Liligal

Liligal Features:

Liligal Payment Methods:

There are different secure ways you can pay for your Liligal.com orders.Customers who choose Western Union or Wire Transfer as payment method will get an extra 5%discount.

1. With PayPal, you can send payment quickly and securely online.
2. Through PayPal, you can pay with a credit card, debit card, or bank account balance.
3. Once your order is submitted, you will be redirected to PayPal’s site where you could make the payment.

Credit Card (VISA, & American Express)

Liligal Shipping Policy

Confirm

A confirmation email will be sent to you once the order needs authorization. They begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for them to change or cancel your order, however, they will do their best to support your request.

Processing

It usually takes 1-4 business days for your order (while some items may need 6-9 business days). They will send you an email if the processing time takes longer than expected.

Shipping

They offer free shipping by Flat rate shipping. For express shipping please choose the shipping method at check out page.

SHIPPING TO USA

SHIPPING TO OTHER COUNTRY AND DESTINATIONS

Delivery

You tracking number and the express company website link will be sent an e-mail immediately after they ship the order out. You can also track it in user account on Liligal. They will also e-mail you if there is an unsuccessful delivery. After you receive the order you purchased, you are free to write a review and get points rewarded.

Please contact them within 6 months since shipment if no receipt or delivery, their representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

Important Notice:

Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Standard Rate Shipping and China Post times have been affected.2. Processing time: In order to guarantee the quality of their products, Liligal.com has to prepare your goods carefully before they are shipped out. their professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.

Custom Tax or Duty

Normally customers will not be charged with any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay the tariff. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact our customer service by submitting a ticket.

APO/FPO/DPO Shipping

They apologize that military addresses (APO, FPO, DPO) cannot be delivered. For the US territories, please leave a message when you placing the order.

They don’t deliver to below countries, Jersey, Guernsey and Isle of Man.

If you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section instead of state or province section.

Liligal Return And Refund Policy

30 Days Easy Return/Exchange

Liligal have high-quality control standard to make sure all the products they ship in perfect conditions if you are not 100% satisfied with the items you received, Liligal gladly accepts the return&exchange within 30 days of receipt, please make sure items in new condition. Note that overdue requests may not be accepted.

Am I allowed to return or exchange the order?

You can return exchange within 30 days of receipt for most items in new condition within 30 days of delivery.

What is your Return & Exchange Policy?

1. You have 30 days to decide if an item is right for you if not, you can certainly come to us within 30 days of receipt.

1. Flash sale products, Jewelry are not covered by warranty.

1. Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.

1. Any address on the parcel is not approved return address, and they don’t accept the returned package without authorized return address from customer service representative.

1. They do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.

1. Please return through your local post office to avoid tax.

1. For the returns, No signature required! Please do not add signature service otherwise they are highly likely not to receive it and this will delay your refund progress.

Please also do not mail any envelopes to the return address for inquiry. they will discard the letter automatically. The best way to communicate and solve your problem is through our ticket system or online chat!

How to return the order

Their customer service will communicate with you on the ticket, and approved your application. Please pay attention to the reply they sent every time.

After the application approved, you will get the Return Address and RMA number in the ticket.

Pack the items you want to return, and ship them back by any shipping company available, like FedEx, TNT, DHL, UPS. Post Office is recommended to avoid tax.

1. This the most important step, please send us your return tracking number and shipping company by ticket. Without this info, they can’t apply any refund for return.

1. You can also track the package online, then you will know when the package delivered to us.

1. Once Liligal has received the returned item(s), their customer service will apply for the refund in 7 working days.

It normally takes 10-20 business days for the refund to appear on your bank account or credit card. Or 1-3 working days in PayPal (normally in 48 hours ), that depends on the original way you used.

Note: Liligal is not responsible for missing, damaged, or packages lost in transit.

How to exchange the order?

You can make a new order first, and when they get the return, they will apply a full refund of the items you returned.

Can you have a full refund for the return?

They will offer a full refund of the items you returned. Please note that the customer is responsible for the return shipping fee.

How long will it take to your refund

The refund will be issued within 7 business days upon the receipt by their warehouse and verified the conditions of the items.
It normally takes one business day for the refund to appear on your Liligalwallet. The balance in your wallet could either be applied to your future purchases or withdrawn to your PayPal/bank account at any time.

What if my package was refused or was undeliverable?

Want to reship a refused or undeliverable package? No problem. They offer free resend as soon as the previous order returned.

Whether you are willing to get a resend or refund, please log in “My Order“, then submit a ticket, they will reply in 1 working day except for weekends.

Regular Size Chart

Here you can check your own measurements against our guide to find out what size should fit you best or let us do it for you with our size calculator. Remember to follow the ‘How to Measure’ guide to make sure you have the correct measurements.

How To Measure

Measurements should be taken directly on your body.

BUST:

Measure under your arms around the fullest part of your bust. Make sure to keep the tape level.

Waist:

Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.

HIPS:

Stand with your feet together, and measure around the widest part of your hips.

Plus Size Chart

Here you can check your own measurements against Liligal guide to find out what size should fit you best or let us do it for you with Liligal size calculator. Remember to follow the ‘How to Measure’ guide to make sure you have the correct measurements.

How To Measure

Measurements should be taken directly on your body.

BUST:

Measure under your arms around the fullest part of your bust. Make sure to keep the tape level.

Waist:

Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.

HIPS:

Stand with your feet together, and measure around the widest part of your hips.

Liligal Coupon

Save money with these verified liligal coupons，and visit Liligal.com to learn more about its latest sales and promotions.

New Sign Ups Get 20% Off Get It

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Subscribe to Get $30 Get It

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Flash Sale, Update Weekly! Get It

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Clearance Sale Up to 65% Off Get It

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All coupons that you get will be shown at “My Coupon“, and you can click drop down box to change the coupon that you want to use at checkout page, but be attention, only the coupons that have met its use condition will be shown at the checkout page

How to Track

Step 1

Click “My Order” and log in.

Step 2

In “My Orders”, you will be able to get an overview of your order history and their status. Click “Track” button, you will be directed to a new page and see track info and link.

Do you have experience with Liligal? Good or bad, kindly use the comment section below to give us your brief Liligal review.

Venus Review : Is Legit or Scam? 2024

by Emmanuel

Venus is a real American business that began as a start-up in a college dormitory room in Florida. From this small beginning in 1982, their focus has been dedicated to fashion and fit.

Venus is a legit fashion store online. It is not a scam because they will never take your money without shipping your items to you. And your credit card details are safe with the website.

But does Venus offer quality materials?

This Venus review will examine the fashion stores and provide you with the information that will help you decide whether to order from the store or not.

Because they recognise that every woman is unique, they pioneered “Mix and Match” within the swimsuit category to ensure they offered unique styles and custom combinations to fit every individual. Today, their values remain the same. From their Florida offices, their employees are dedicated to customer service. Whether they’re cutting and sewing the swimsuits, you love, creating their fashion collections, responding to your questions by phone or online, or picking, wrapping, and sending each order seven days a week, their priority is always customer service.

What They Care About:

Fashion is their passion because way is your passion. Venus buyers monitor the runways while watching celebrity and magazine fashion trends, year-round to offer fresh and feminine collections to their customers.
You are beautiful. Venus wants to flatter your beauty and your curves (while downplaying those little flaws they all have). They give all of their attention to the quality, fit, fabric, design and construction, and overall styling of their fashion items.
We are unique. Through their design process and their access to the U.S. and international fashion houses, their collections are as individual as you are. When you wear Venus, you’ll never blend in with the crowd.

Is Venus legit or scam?

As of writing this Venus review, Venus is not just a legit online shopping store but one of the most popular fashion stores online. You are sure to get what your order when you order from Venus.com. However, this does not mean you may always have an excellent experience with Venus.com. Below we have gathered some of the Venus.com complaints and feedback to guide you through.

Venus Complaints and feedback from customers:

Mary says:

I was looking forward to getting my order, which I placed online with payment through PayPal and extra for 2-day shipment. Never received shipping confirmation. Three days later I called to find out where the order was, and they said they cancelled it due to me not confirming billing info. Ok, so I reordered over the phone establishing info. Received one email confirming order was received. 2 days later nothing so I called, and they had cancelled my order again and also had conjured up some billing address from an order I must have placed ten years ago. Not the current info that was given over the phone. I verified my funds to make sure all was ok on my end, and it was. The main problem with this company is communication. At this point, I realised I was not going to receive dresses before my vacation, so just gave up on the entire order.

Tina says:

I am going on a cruise this month, so I ordered a few outfits online. Two of them were from Venus, and both were amazing! I am impressed. They came on time, fit well, and were exactly what I expected.

Neal says:

My bathing suit this summer..2017 is the Venus.com white v-neck, low front suit with Solid black bottom. The top has a silver circle in front in flat part area. It fits gorgeous….not sagging on the bottom, nor sides. I’m 5’10” tall, and I bought a size 16. There are criss-cross straps in the back with same silver circler hardware. Material Not manufactured thin, but quality material. This suit could be on the Front Cover of a Swimsuit magazine. Makes a lady look thinner too! I tried on, looked in the mirror & and in amazement thought….”wow-wee”! You order your SIZE, and You will feel the same way. All clothing dedicates itself to run True in long dresses, bathing suits, etc. as long as you order your SIZE that you physically are. I don’t need a TALL bathing suit, and I’m all legs! It’s Gorgeous! So happy I took a chance with this stylish and sexy one-piece suit! Much prettier in person than catalogue or website! Now it’s a Favorite… An outfit like this could run $200+!

Brandy says:

They have some of the Sexiest clothes. I really, enjoy buying them and wearing them. What a great store for women and men always ask where did you get that dress or pants? I would love for my wife to wear something like that for Me! The make feels sexy and Hot.

Becka says:

Back 15+ years ago, Venus aimed their clothing at teens and twenty-somethings. In the last decade they have “grown up”, and anyone fro 12-60 can find something on their site! The dress’s made with quality, each swimsuit I buy lasts me at least 6-7 seasons, and I always got great compliments and a ton of people still ask me where I got each piece. I requested their CS team to PLEASE let us all leave clothing reviews on their site, and by god, they did it! Now you can look at reviews and get sizing info (does it run a little big or a bit small since they do carry different brands, and though they AIM to have a universal sizing chart, it works for most things, but not everything. Please, people, look at the table and all f the reviews before ordering, and you should have no issue at all. My one complaint is they will sell the same outfit/clothing for years in a row, and never lower the $$, but if it is selling well, I guess it works for them. I have never had any issues with their clothes wearing out! Kudos from a long term customer!

Linda says:

Doesn’t surprise me that their business is going down… ordered a sweater back in DEC 2017 and it was back-ordered until the end of January. It finally shipped, and I was subsequently charged for it for the first time on Jan 23, 2018. However, they sent it to the wrong address, and it ended up being returned to them. I contacted customer service, and they issued me a replacement on 2/7/18, but they CHARGED ME A SECOND TIME and have sent me THREE different tracking numbers for this package, none of them works. I call into customer service AGAIN, and they say they’ve issued the refund but won’t provide any proof and that they’ve cancelled my order now. I’ve now been charged TWICE for something I’ve never received.
DON’T ORDER ANYTHING FROM THIS SITE UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF!!! I now have my bank involved trying to get my $70+ back.

Helen says:

This was my first time ordering online and what a horrible experience. I took my time looking through many items and found a coat and dress, with the hope it would be on time for my Christmas party, but two days later received an email saying the order couldn’t be processed. The card shows it has been charged. I called three different times, the first time the lady was so rude to me and sounded exasperated and annoyed, put me on hold for a long time then transfers me and I ended up having to explain the situation all over again to a woman who could barely speak or understand English. The second time I called I thought the case had been handled finally and would be getting my things according to their rep, however two days later still no confirmation email which prompted my next call to the company. After one final attempt to get my order shipped and or get my money back, was yet again treated as an invalid by a nasty, annoyed sounding woman ( lots of sighs and talking slowly and repeating herself ). So my advice is to do your research about companies like this, so you don’t have a similar experience. How unfortunate that this is what you can expect these days. Side note: I had a great experience with Lulus and got a great dress for my party!

More information about Venus.com

https://www.youtube.com/watch?v=vP4qBiigVOs

Features items on Venus.com:

Women’s Clothing And Swimwear Size Information

How to Measure:

Measure your waist and hips and compare to the size chart below. If you are between two sizes, we suggest selecting the larger size. XS-XL sizes correspond to the numerical sizing on this chart, unless specified in the description of the garment. To get the most accurate measurements, have someone else measure you. Be sure to hold the measuring tape straight and snug, not tight, to your body.

Bust: Measure over the fullest part of your bust, with the tape measure parallel to the floor. This measurement will assist you in determining your swimwear or clothing size for tops and dresses.

Underbust: Measure directly under your bust, with the tape measure parallel to the floor. This measurement will assist you in determining your bra band size and swim top size.

Waist: Measure around the narrowest part of your natural waistline.

Hips: Measure around the fullest part of your hip, before the thigh begins to narrow. This measurement will help you determine your size for skirts, pants, and form-fitting dresses.

Bikini Top Sizing Chart:

Introducing Bikini Bra Sizing

To make your customer experience better, Venus has transitioned to a new size chart where all they need from you is your bra size! Venus will then discover your “sister sizing” to find that perfect fit!

Thanks to their exclusive adjustable sliding strap and strings along with their sash ties, there is more flexibility than your standard single bra hook or loop. They now offer “sister sizing” – where the cup volume stays the same, but the band and cup letter can change.

Ready for a day at the beach in your new bikini? For swimwear tops that have a cup size, order your usual bra size (band + cup), their system will do the rest. Finally, you will receive a bikini top that has a letter designation and possibly a bra band/cup size.

They are not fitting quite as you hoped? Does this all sound too confusing? Don’t worry; they’re here to help. Check out the chart below for easy reference.

CLOTHING & SWIM BOTTOM SIZING CHART:

PERFECT FIT CONTEMPORARY SIZING

It’s precisely the even-numbered size you prefer. They choose to call their sizing “contemporary”, a word that’s as progressive and modern as their customers.

If you are between sizes, please select size depending on your personal preference. If you prefer looser garments, choose the larger size.

EXCHANGE OR RETURN ITEMS BY MAIL

Fill out the Return/Exchange Form at the bottom of your invoice, indicating what you are sending back, the reason why and what you want to be done (exchange or refund).

Return the form with the merchandise you want to be exchanged/refunded any way that is convenient for you. There is an address label on the top of your invoice that is provided for your convenience. Return costs are the responsibility of the customer.

Download an Order Return Form.

Each order also includes an easy to use return label for your convenience. There is a charge of $6.95 for the use of this label, which will be deducted from any credit due on your return or, in the event of an exchange, they will charge your credit card $6.95 for the label. The instructions for the use of this label are found on the back of the name. You may return the package via UPS or USPS; there is no need to go to the post office or UPS store. You may give the package to your postman or UPS driver, or you may drop it in a UPS drop box or USPS mailbox. Peel off and place the pre-paid return label on the package. If you are using the original shipping bag or box, be sure to put the return label over your name and address on the packaging and to obliterate any other addresses and barcodes on the outside of the package.

Customers outside of the United States, please be aware that return labels are not provided for shipments. Packages may be brought to your local carrier for delivery to their return address.

Returns should be addressed to:

Venus Returns Department
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
The U.S.A.

EXCHANGE ITEMS BY PHONE

In a hurry? Don’t have time to wait for exchange by mail? Give them a call to place an order by phone for the new item. They’ll have your new law on the way in no time. You may then return the original merchandise for a refund.

Their trained Account Specialists will gladly answer any questions you might have regarding returns or service. Just call 1-888-782-2224 or 1-904-645-6000 24 hours a day

REFUNDS AND CREDITS

Refunds include any US taxes initially paid on the item being returned. It can take up to two billing cycles for refunds to appear on printed credit card statements, although you should be able to verify the credit within 72 business hours from the date the return is processed. They do not refund duties/taxes from other countries, as they do not collect them. Those would be compensated by the appropriate Customs office in your country.

Once they have processed your return, please provide your order number in the refund link, to have your duties and taxes refund paperwork automatically populated. Please be aware that this form is created if your order is being reshipped due to non-receipt; you will not need to fill out this form. Please contact Venus.com if you have any questions about your duties and taxes refund. Duties and taxes are a Canadian government mandated charge. Venus in no way collects or refunds these fees

VENUS SHIPPING INFORMATION – U.S.

Standard orders shipping to the U.S. will ship within one business day. Overnight and 2-day air orders placed by 5 pm EST will ship the same day. All shipping timeframes are subject to stock availability and credit card authorisation and verification

$19.95

Express: the US only, no PO boxes. Add $6 to the standard rate. Order arrives in 2 business days
Overnight: the US Only, no PO boxes. Add $15 to the standard price. Order arrives in 1 business day.
Express and Overnight service are not available to PO Boxes, APO/FPO addresses, Alaska, Puerto Rico, Guam, and the US Virgin Islands.
Orders over $400 will require a signature for delivery; in addition, UPS holds the right to request a name for packages they feel cannot be delivered safely.

PLACE AN ORDER ONLINE

Add items to your shopping cart and go to checkout. At the checkout you may select shipping options, gift options, payment methods, and enter your billing and shipping addresses. They also need an email address and daytime telephone number. This is where you would also enter any promotional offers or gift card information you may have. You will have an opportunity to review your order and make any necessary changes before submitting the request for processing.

After you have submitted your order, you will receive a pop-up confirmation that the request has been sent. Once it is entered into the system, you will receive an email confirmation with the order number and a summary of the order itself. It is a good idea to keep this email for your records.

When your order has shipped from their warehouse, you will receive a second confirmation. This will include any tracking information you may need (if the shipment method is chosen is one that provides such information). For standard shipping to the US, delivery is usually within 5-7 business days

PLACE AN ORDER BY TELEPHONE

They have agents available 24 hours a day to take orders by phone.

Callers in the US and Canada may call venus toll free at 1-888-782-2224.
For customers outside the US and Canada, please call 1-904-997-4000.
For their Spanish-speaking customers, they do have agents able to assist you.

Be sure to have the style numbers for the items you wish to order handy, as well as your credit or debit card information.

PLACE AN ORDER BY FAX OR MAIL

You may use an order form from a catalogue, or include all the information needed in a brief note or letter. You will need to add style numbers, colour preferences, sizes, your credit card number and all billing and shipping information.

For their international customers, they also require the name of the bank that issued your credit card, the country in which it was published, and the bank telephone number, for verification purposes.

If you have a customer number and a catalogue source code or a promotional code, please be sure to include these as well.

You may fax your order to :

In the U.S. fax toll-free 1-800-648-0411
Outside the U.S. Fax +1-904-641-0977

If you prefer to send them your order information by mail, click the link below to download a printer-friendly order form to your PC.

Download Order Form

Venus Fashion, Inc.
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
U.S.A
Attn: Order Department

VENUS SHIPPING INFORMATION – CANADA

Canadian customers may opt to have their orders shipped via Priority, Standard, or Rush methods.

Standard shipping is via the U.S. and Canadian Postal Service. Canada Post also charges a fee of approximately $8.50 in addition to the duties and taxes.
Their partner Landmark Global Commerce provides priority and Rush shipping. Orders ship through Landmark Global, and all duties and taxes are paid to them before delivery. There are no additional fees for this service. When your order ships from their facility you will receive a shipping confirmation from Venus. The e-mail will contain a link to the Landmark Global Commerce website as well as details regarding your order. You will need to click on the link to pre-pay your duty and taxes. Once this has been completed your order will be on the way!
All duties and taxes are the responsibility of the customer. Venus does not collect duties and taxes, nor are they included in the order total.
Orders over $400 will require a signature for delivery, and also, UPS holds the right to request a name for packages they feel cannot be delivered safely.

VENUS SHIPPING INFORMATION – INTERNATIONAL

Orders shipping outside the US and Canada (or US Territories) ship via International Rush. Delivery is typically within 10-14 business days. Shipping and handling are $10, and all duties and or taxes are the responsibility of the customer and are not collected by Venus, nor are they included in the order total.

They currently ship online orders to the following countries:

Australia

New Zealand

Orders over $400 will require a signature for delivery, and also, UPS holds the right to request a name for packages they feel cannot be delivered safely.

CHECK ORDER STATUS

You may check the status of your order online by clicking on “My Account”. From there you may update your account information, check your order status and history, create a Wish List, and change your catalogue and email preferences. Sign in using the email address you used when registering and entering your password. If your email address has changed, sign on with the original email address and change it to your new address under Account Info. You may also create a new password there.

You may also check your order status or order history by speaking with one of their Account Specialists by calling 888-782-2224, or you can utilise our Live Chat feature for assistance

CHANGING YOUR ORDER

They do their best to process all orders within 24 business hours or less. If you need to make a change to your order, please contact venus at 888-782-2224, and an Account Specialist will be happy to assist you in making any changes, provided your order has not yet shipped. You may also use the Venus Live Chat feature for assistance.

SIZING INFORMATION

Venus originated the concept of “Mix and Match” in 1982. They guarantee a perfect fit by allowing you to select any style top in any size and any style bottom in any size! By following the size charts, you should be able to find your perfect size the first time you order!

Bikini Top Sizing

For bikini tops (excluding style 133 & 137), use the size chart to determine your size. Most of their Tops have adjustable back and shoulder straps so that if you are in between sizes, you can still get a perfect fit. You can find your bra size on their size chart. Where the cup and bust sizes intersect, you will find the Venus® size to order.

Tankini and Sports Tops Sizing

Since there are no “cups” in these tops, your rib cage measurement directly below the bust line determines what size will fit you the most comfortable. This applies to Venus styles 133 & 137

Swimwear Bottoms and One Piece Sizing

Measure your waist and hips and compare to the size in the size chart. For one piece suits, also measure your torso length to select the size that will fit you most comfortably. If you are between two sizes, we suggest selecting the larger size. For more information, click Venus size charts.

VENUS PAYMENT INFORMATION

They accept the following credit cards:

When ordering by mail, you may also pay by personal check, cashiers’ check, or money order. Please do not send cash. All funds must be in US Dollars.

SALES TAX INFORMATION

Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers (including Internet retailers and catalogue companies) are generally required to collect taxes where they have a physical selling presence. Venus Fashion, Inc. collects sales tax for any shipment to an address in the state of Florida. For delivery to all other countries, you may be obligated to remit sales tax directly to the state. Please check with your State Department of Revenue.

VENUS ACCOUNT BENEFITS INFORMATION

A Venus.com Online Shopping Account is a free service available to all of its customers. It’s the ultimate in shopping convenience.

It’s a way for them to store your information safely and securely, so you don’t have to enter your billing and shipping addresses each time you shop.

Registering Your Account

One of their top concerns is maintaining the safety and security of all their customer information. Venus keeps your personal information safely and securely for your rapid checkout process. When you sign in at Venus, you must verify your identity in the following ways:

By providing your first and last name.
By providing and confirming your e-mail address.
By providing and confirming your password.

You have the added advantage of being registered in their store’s Billing and Shipping system which enables you to rapidly checkout.

For more information or to register to click here.

Forgot Your Password

Click on “My Account” and enter your email address, then click on “Forgot your password.” They will send your password to the email address on file

Do you have experience with Venus.com? Good or bad, kindly use the comment section below to give us your brief Venus review.

Jet.com Review : Is Legit Or Scam? 2024

by Emmanuel

Jet.com review is the review of Jet.com that tells you if Jet.com is legit or scam, real, safe or fake. Jet.com complaints and feedback of members also reviewed. So, if you are searching for the best and truthful Jet reviews, you have come to the right place.

What is Jet.com?

Jet.com is a shopping site dedicated to saving you more money. Everyday low prices are just the start, because their real-time savings engine gives you the power to make prices drop even lower as you shop. From snack food to cat food and beyond, Jet.com have got all your essentials in one (purple) place — but this isn’t your average one-stop shop. As you shop, you’ll get to make choices that bring their costs down and your savings up. It’s simple and it’s sensible and honestly, it’s pretty cool… Jet free shipping minimum is easy to reach, and with 2-day delivery on thousands of essentials, you’ll get your stuff fast — no membership needed.

Jet.com Salt Lake City-based customer service reps, the Jet Heads, are always available, no matter what time it is. Up at 3AM? Don’t worry, they are too.

Is Jet.com legit or scam?

Jet.com as of writing this Jet.com review, is not just legitimate but one of the most popular shopping websites online. However, there are lots of complaints about Jet.com which you need to go through before deciding to buy items from the website.

Jet.com complaints and customers’ feedback:

Bukki Says:

Amazon was being cantankerous and ABSOLUTELY REFUSED to allow me to purchase a computer tablet. This is not the first time Amazon has done this to me. I was fit to be tied. I began searching the web frantically, and I finally found the item I wanted on Jet.com. I ordered it immediately and there was no problem with my address or the location of the state of Pennsylvania. Two days later it was on my front porch. Blazing FAST service!!!! I’m going to buy a snapshot camera from them and maybe a few other items Amazon refuses to ship to Pennsylvania. Jet to the rescue!!!!!

Jane says:

I placed an order with Jet yesterday and received confirmation emails for shipping in three different orders. No problem. This morning I checked my bank account, and Jet had debited my account THIS MORNING for the total amount, and then the three different orders which again totaled the amount. I was double billed in the space of a few hours. When I called Customer Service, I was told that the first was only a hold placed on my account — not a billing — to insure that they got their money, and that they would release it within 3-5 days. So they have tied up $160 of my money! I HAVE NEVER HEARD OF SUCH POOR BUSINESS PRACTICE! It makes no sense whatsoever! This is the last time I order from Jet!

Linda says:

WORST EXPERIENCE EVER!

Placed an order 2 weeks ago for some household items , recieved my items in a timely manner no problem.
Fast forward:

Placed an order 2 days ago for some baby items and household items , got my confirmation email , charged my card then 2 days later sent me an email saying they cancelled and closed my account. I called the 1800 number and the man on the phone proceeds to tell me that in the past my phone number or address was linked with a fraudulent account even though it doesnt match with my name , so therefore I can not place any orders on their site any longer and to find a new website to shop on.

FIRST OF ALL , phone numbers are constantly changing as well as people are always moving! This just blew my mind. So now I have to wait 7-10 days for a $300 refund from them. Makes no sense.

Raul Says:

First, I would like to say that I love Jet.com’s products, prices, and website. I have been loyal to them since when their website launched. Their prices have risen over the years, but they still have great deals on some items, especially in bulk. I place a lot of orders, and have always had to reach out to the customer care team about a damaged item, wrong item, or simply not sending an item at all, and have always found the care team to be kind and fast.
However, as I have mentioned, Jet still has a lot of issues with packaging their products so that they don’t arrive damaged. I order many items at a time, and they are often heavy grocery items. I understand that you’re trying to save money, packing material, boxes, etc, but just packing everything into as small a box and as few boxes as possible simply doesn’t work. Some boxes have weighed in excess of 50 lbs, and they still pack them in the flimsy boxes with one strip of tape. Do they honestly expect this to reach the destination? The boxes fall apart, come open, and items fall out in transit, EVERY TIME. Both FedEx and UPS drivers have told me that Jet has terrible packaging, and that they often have stray items that they have to put back in boxes, and reassemble because they literally fell apart. They often have to put Jet boxes inside other boxes because they fall apart, I’ve been told. This has resulted in me literally having items not come because they fell out of the box and never made it back in. Over the years, you’ve started jamming more items into every box, and while this is more efficient, it just simply doesn’t work, and often results in having to send a replacement box anyway. I am going to continue to shop Jet because I love their prices and have seen their packaging improve to have fewer damaged items, but it still has a long way to go.

Heget says:

I received a 2 person lift item; very large and heavy aquatic stand. Incredible amount of packing material and boxes to open and assemble. Upon assembly I found a crack in a part (non load bearing but still visible) and a piece of hardware required to install a cosmetic edge was damaged as well ( a metal camlock). Two parts damaged total. I notify Jet and provided pictures (delivery day). They offered a partial refund of 16.00 and a Jet credit of 10. I expressed that an entire refund of 26 would be more appropriate, but they would not compromise. They preferred that that I: drive to a packing store to purchase shipping materials for the unit (expensive), pack it (near impossible), ship it back (does not fit in car, cant lift alone), submit receipts of packing materials for reimbursement, and receive a refund or replacement unit. This would have cost me hours and them hundreds, yet they refused to issue me a 10.00 refund? I explained how large, heavy, and inconvenient all of this would have been, I am sure the store credit it to keep people coming back, but based on this CS experience they have lost a new customer for good.
Edit: Reply below was just for publicity. I wrote the email and never heard back.

Johnsons Says:

I was apprehensive about making a Jet.com purchase after reading all the negative reviews but after speaking with some friends who have used Jet.com and recommended them I went ahead a made the purchase. After registering an account I received a personal video from the CEO, yes I know they must have a library of them with first names but it was still pretty cool and made me feel confident in my purchase. It was for a set of 4 tires and the price was the best by far. I ordered them the Sunday of President’s day weekend and they arrived on Wed.!!! Amazing. Some criticized that when you place an order a pending transaction is charged to your account, not sure what their problem is as Jet.com states that clearly, its pending and the actual charge is not applied until the product is shipped, again Jet.com states that clearly! I also noticed that most of the negative reviews are NOT verified purchases which makes me wonder. In any case I was mostly an Amazon customer, but looks like there is a new sheriff in town. Thanks Jet.com.

John T says:

Was skeptical to order from this site before. Then a friend of mine introduce me to the BESTREVIEWS website were they provide reviews of items and were to purchase them. Find a few items I like and redirects products to this store and made a purchase. And I was so glad the item was great and as reviewed. They also provide much lesser prices than amazon. Along with other store such as homedepot and walmart. Though shipping period takes longer than I expected. But being a person who purchased a lot online, got used to it already.

Geter B says:

feel that jet’s customer service has changed since Walmart(?) bought jet. I received an email from jet that said that if I clicked on a link, the items on the link would be eligible for 20%off. There are only about 20 items on the list. I went to place the order and one item was not eligible. So I contacted customer service which denied several times that the item was on the list. Finally when I took a screenshot, one rep believed me and said that they would fix the issue. But since the item is supposed to receive
20% off (as shown by the list that included the granola) I don’t understand, why the couldn’t make an exception as a gesture of goodwill

Hazard says:

I ordered 3 Kayaks for Christmas gifts on December 19, 2017. The shipping date said between December 28 and January 5th. I still have not received these items. Each day I go on to use the tracking number it says its unavailable or provides the next day for shipping arrival. I have called Jet 3 times and just told that it a freight problem. My Kayaks arrived in Kent which is one hour away from my home on December 28th and been there since. Now the freight company said they lost one of the kayaks to give them 48 hours. I was supposed to receive a call back from Jet yesterday as a follow up and never did. I tried to call Jet today and waited for 48 minutes on hold and then hung up and tried calling again and waited another 16 minutes. These items were Christmas gifts for my children. It has been almost a month since I placed the order. The funds have been withdrawn from my account. I have been patient, now I’m frustrated and feel like I have been lied to and scammed out of my money with no Kayaks. My children are starting to think I didn’t order them!!!! My next step is legal action if something doesn’t get done!

Jenny says:

Worst company ever! I purchased a mattress from Jet because their return policy seemed great ( they will send a freight company to pick it up within 30 days if you want to return it). A couple days after I received the mattress, I did call jet to return it and they did send a freight company to pick it up, so far so good. A week later I called to check in the status of my return and was told I had to wait 14 business days (apx. 3weeks) before they could look into it further. It has now been 15 business days (21 days) since my mattress was picked up, NO REFUND still. Jet just told me the freight company (Pilot) THEY HIRED, still has the mattress and has not delivered it back to them and they can’t refund me until they get it back. Also, they cannot “force” the delivery company to deliver it to them and I’m out of luck until they do so. WHAT?! The company Jet hired to pick up the mattress has been essentially holding it hostage for 3 WEEKS and they are not responsible for it and can’t tell me when it will be delivered back to them? Jet is refusing to refund me and refusing to hold the currier responsible. At this point Jet and the freight company, Pilot has stolen my money and this mattress respectively. Thank goodness my credit card compnay is now involved and working on forcing Jet to refund me. Never, and I mean NEVER buy anything from these crooks!

Getrre says:

Bought something on Jet that was half the price it was on Amazon. Ive used this site many times before and zero times has there been a mistake or a broken item. Everything is expertly wrapped. Customer service is always friendly and accomidating, no complaints there. Love the eclectic selection, the prices flucuate but you have to be an informed consumer these days. What jet offers is unparalled, good luck!

More Information about jet.com:

How to save more on Jet

You save more on Jet by using their real-time savings engine to make prices drop as you shop. Here’s how you do it.

Add items with the once you have an item in your cart. They’ll lower the price of items in your cart when you add them — so getting something like toothpaste will save you money on everything from cereal to paper towels.
Opt out of your free returns. Jet lets you pay less for the stuff you know you’ll keep, like toilet paper or granola bars.

Products whose manufacturers don’t allow discounts won’t drop in price, but don’t worry — their prices are low from the start.

Reason adding an item with the tag lower the price of items in my cart

Items with the can be packed and shipped with other items in your cart. It costs jet less to ship multiple items together, so when you add items with the tag to your cart, you pay less.

Why opting out of free returns on an item lower the price

The cost of a potential return is built into the price of items you buy online. When you opt out of free returns on an item, jet saves that cost, so you pay less.

Jet’s shipping and returns policy

Jet offers free 2-5 day shipping on orders over $35 with faster 2-day shipping on thousands of everyday essentials. Items shipping as freight may take longer than 5 days to arrive.

To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $35. (You can’t combine multiple orders to reach that number.) Small orders are more expensive to fulfill, so you’ll have to pay a $5.99 shipping charge on orders under $35 — which means that ordering more at once will definitely get you better value.

To make sure we can get items marked with 2-day delivery to you in two days, you need to place your order by 2 PM in the time zone to which your stuff is being shipped. Keep in mind that two days means two business days — we let the Jet Heads take a break every now and then, so orders placed on Friday, Saturday or over major holidays may take a little bit longer than two days. There’s no delivery on Sunday or major holidays.

We can’t control delays caused by carriers, information errors, changes to orders or bad weather. (Although we’re working on the weather thing.) But if you ever feel like a delay is our fault, or even if you’re just worried about where your stuff is, please reach out and we’ll see what we can do to help — waiting forever is not fun at all, and we want you to be happy. That said: In case of delays caused by a zombie apocalypse, you’re on your own.

Do all orders qualify for free shipping?

To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $35. (You can’t combine multiple orders to reach that number.) For orders below $35, we charge a fixed shipping fee of $5.99.

Where does Jet ship?

We only ship to the 48 contiguous U.S. states and the District of Columbia right now. If you’re in Alaska or Hawaii, which are both amazing places, we’re sorry and we want to be shipping there as soon as we can.

What makes this item a deal?

Generally, they’ll use the word ”deal” to let you know that the price of a product has dropped by at least 10% from the higher of (i) its average price over the last 90 days or (ii) the price you’ve seen on Jet for at least 30% of the last 90 days. If they haven’t been selling an item for 90 days yet, they’ll use the word ”deal” to let you know that the price is at least 10% below the Manufacturer’s Suggested Retail Price or the price at which the product has been otherwise consistently offered for purchase by other major retailers. Some exceptions apply.

Where your Jet packages are shipped from

Jet orders are delivered either from the warehouses of their retail partners or from their fulfillment centers. Jet selects retailers that can fulfill your shipment in the most efficient, cost-effective way.

Your order may occasionally be fulfilled by a retailer other than the one stated at checkout, but you will always pay the same price.

Why you sometimes get a box from Jet and sometimes from a different retailer altogether

Jet selects the retailer that can most efficiently fulfill your order. When it is most cost-effective for Jet to send you your items, you receive items straight from their warehouse in a purple Jet box. When they select a different retailer, you receive an item from that retailer in their packaging.

Sometimes you get a package from a different retailer with a packing slip and invoice that show different prices or shipping charges for the products you bought than what you paid on Jet. Why is that?

When one of jet retail partners fulfills your Jet order, the price you pay is what you saw on Jet. Sometimes their partners sell those items at different prices on their own sites, and that’s what shows up on the invoice. Visit the Order History page in the Account section of the site to see the complete, correct details of what you paid for items purchased at Jet, along with the savings you earned.

When you get a package from a non-Jet retailer for an item bought at Jet, sometimes the invoice lists a credit card, billing address, or email address that are not yours. Why is that?

Your order may occasionally be fulfilled by a retailer other than the one stated at checkout, but you will always pay the same price. In those cases, they purchase the item themselves on your behalf: Your privacy is important to them, and they would never share your personal information with a retailer with whom you had not agreed to share it.

How delivery works for oversized items like furniture and appliances

When you order an oversized item, you’ll be given an estimated delivery date range, and then a delivery company will call you to schedule the exact delivery window. Your shipment will be delivered to your doorstep, but some carriers offer the option to upgrade to “room of choice” or “white glove” service for an additional fee — if you’re interested, just ask about it when they call.

What is “room of choice” service?

“Room of choice” service means that your oversized items will be delivered right to the room or outdoor location of your choice — not just to your doorstep. Some carriers offer the option to upgrade to this service, just ask the delivery company when they call to schedule your delivery. You’ll have to pay an additional fee, but do you really feel like figuring out how to get that refrigerator inside yourself?

What is “white glove” service?

“White glove” service takes “room of choice” service one step further. You won’t just get your oversized item delivered to the room or outdoor location of your choice — it’ll be unboxed and set up, and all the packaging will be taken away so you don’t have to deal with it. Some carriers offer the option to upgrade to this service, just ask the delivery company when they call to schedule your delivery. You’ll have to pay an additional fee, but this is about as convenient as it gets.

How they ensure the safety of fresh and frozen foods

Food safety is jet top priority, and they work really hard to make sure that everything you order meets safety standards both before and after your order is packed. Here’s how they do it:

Facility and associate training

All of their associates are trained in both food safety and Jet-specific handling and packing procedures, and their facility is regularly inspected by local and federal agencies. They also do internal food safety audits themselves.

Temperature control

Your groceries will be packed with ice packs and/or dry ice to keep everything at safe temperatures. Each box has separate storage sections for frozen, chilled, and ambient items designed to protect perishable products from damage and spoilage. Orders are packed with enough coolant to keep everything fresh through a two-day delivery window.

Additional precautions

Every fresh grocery order is sealed with Jet tamper-evident tape to ensure the products are stored safely. Raw foods are specially bagged to prevent cross-contamination.

Your part

Once you open the box and inner insulated bags, put your groceries in the fridge or freezer as soon as possible. Put raw meat and seafood on the bottom shelf, away from and not in direct contact with ready-to-eat foods, and make sure to wash whole produce thoroughly before you eat it. This probably goes without saying, but packaged food products should be consumed by their Use-By dates as stated on their outer packaging

How to place an order

To place an order, go to a product page, select the desired quantity of the item, and add it to your cart via the “Add to Cart” button. Before you check out, you’ll be prompted to create an account or to log in to your existing account. During checkout, you just need to enter or confirm your shipping address and credit card information, then you can place your order.

How to cancel an order

You can cancel your order by visiting the Order History page in the Account section of the site or by calling the Jet Heads at 1 (855) 538 4323 within 30 minutes of placing your order.

You won’t be able to cancel your order after 30 minutes have passed, but once the items have arrived, you can visit your Order History page to initiate a return.

How to see your order history

You can see your order history by visiting the Order History page in the account section on the site.

How your card is charged by Jet

When you place an order, Jet creates a pending charge (pre-authorization) for the amount of your order total minus any JetCash or credits used at checkout. This is not an actual charge.

If you order multiple items, your order may arrive in multiple shipments. As your items are shipped, you will see actual charges on your account equal to the shipment amounts.

If you have multiple shipments in your order, your bank may hold more funds than the Order Total up to 3 Business Days after your final shipment. At that time, all pending authorizations will be dropped from your account and only the actual charges will remain.

If you see charges greater than the Order Total more than 3 Business Days after the Final Shipment, please reach out to the Jet Heads at 1 (855) 538 4323.

How does Jet calculate sales tax

Unless specifically indicated, Jet is the seller of items purchased on the Jet Sites.

Items sold by Jet are subject to tax when shipped to destinations in: AL, AR, CA, CO, CT, FL, GA, IL, IN, KS, LA, MA, ME, MI, MN, MO, MS, NC, NE, NJ, NY, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA and WY. Any applicable tax will be applied to the price you pay for taxable items, less any and all extra savings.

Does Jet offer a tax exemption

Eligible governmental, non-profit, charitable and similar organizations should email all tax-exempt requests to taxexempt@jet.com. Include a copy of applicable state or federal exemption certificates. Eligible tax exemptions will be processed by Jet and tax will not be charged on future purchases made by eligible tax-exempt accounts.

Jet does not honor resale exemption certificates, as purchases for resale are against Jet’s Terms of Use.

How to return an item

You can initiate a return by visiting the Order History page in the Account section of the site. You’ll be able to see the amount you’ll be refunded and print out a return label. If your order was fulfilled by someone other than Jet, be sure to use the Jet return label you print out, not one provided by that retailer. You have 30 days from delivery to make a return. Please remove any pets or babies from boxes before you send them back — we really can’t stress this enough.

Amount they refunded when you return an item

The amount you’ll be refunded is the amount you paid for the item, including taxes. It may take up to 14 business days after they receive your returned items to process your refund.

What is Jet’s return policy?

Returns are free on nearly everything sold on Jet. You have 30 days from delivery to make a return. Jet reserves the right to refuse a return if an item is not returned in its original condition, including all packaging and tags, but they understand that things happen. Certain items are non-returnable. If you opt out of free returns in order to pay less when you purchase an item, you’ll still be able to make a return, but you’ll be asked to pay a fee.

If you opt out of free returns on an item to pay less, does that mean you can’t return it?

You’ll still be able to make a return, but you’ll be asked to pay a fee of $5.99 plus 5% of the item price. As a rule of thumb, it’s probably best to opt out of free returns only when you’re sure you’ll be keeping an item. It’s a great way to save extra on things like diapers and paper towels.

Are any jet products non-returnable?

Not many, but yes. They don’t accept returns of the following merchandise: select personal care items, hazardous items, pay-as-you-go products (phone, games), some jewelry, gift cards, charitable donations, grocery products, flowers and live indoor plants, open software, live insects, and items with special shipping instructions imposed by the U.S. Department of Transportation (as indicated on the product detail page). They also reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags.

How to return oversized items

Just call the Jet Heads at 1 (855) 538-4323 or email help@jet.com to schedule a pickup.

If you want to return an item that was fulfilled by someone other than Jet

You can initiate a return to one of their retail partners by visiting the Order History page in the Account section of the site. You’ll be able to see the amount you’ll be refunded by Jet and print out a return label. Be sure to use the Jet return label you print out, not one provided by the retailer who fulfilled your order. You have 30 days from delivery to make a return. If you have any questions, reach out to the Jet Heads at 1 (855) 538-4323 or help@jet.com.

What is JetCash?

JetCash is a reward incentive available to Jet shoppers that can be used as a payment method on orders placed at Jet. One dollar of JetCash is equivalent to one dollar off of a purchase at Jet. JetCash is issued for promotional purposes, has no intrinsic value, and may not be redeemed for cash.

What is the JetCares Program?

The mission of the JetCares program is to help nonprofits increase their impact by getting essentials to them at an affordable cost. The program has two main components:
JetCares Essentials Program: Provides basic essentials to nonprofits at discounted rates, so they can make a greater impact in their communities.
Give a Pack Program: Allows Jet customers to make donations to participating nonprofits in the form of JetCash. Nonprofits can then use these donations to buy essentials like diapers, personal care items, and household & pet supplies. Because participating nonprofits receive discounted pricing through the JetCares Essentials Program, your donation goes even further.

How to make a donation to a nonprofit

You may search for a nonprofit that is participating on Jet.com, or browse all participating nonprofits here. Once you select a nonprofit, choose a donation amount to add to your cart, like how you would add a regular product to your cart. After checkout, your donation amount will be loaded to the selected nonprofit’s Jet.com account in the form of JetCash. The nonprofit will receive an email notification that they have a new donation, and will use your donation to purchase essentials for their community on Jet.com.

What is JetCash?

Nonprofits can use JetCash to pay for their orders of essentials like diapers, personal care items, and household & pet supplies. $1 of JetCash is equal to $1 off of a purchase at Jet.

What nonprofits can I donate to?

Of the nonprofits enrolled in the JetCares program, a select group have signed up to accept customer donations. They include organizations from national associations like National Diaper Bank Network, Salvation Army, and United Way. You can browse participating organizations here. You can also filter by State and National Affiliation.

The products that are eligible for nonprofits to buy with the JetCash give

Nonprofits receive additional discounts on essentials like diapers, toothbrushes, toilet paper, laundry detergent, and pet food.

Do you have an experience with Jet.com? Good or bad, kindly use the comment section below to give us your brief Jet.com review.

Zulily Review : Is Legit or Scam? 2024

by Emmanuel

Yes, Zulily is a legit fashion store. Zulily is not a scam because they will never take your money without shipping your items to you. You may also go through the complaints and feedback of members below to make your decision.

Zulily is one of the top American e-commerce companies. It is headquartered in Seattle, Washington, Zulily sells clothes, toys, and also home products. Zulily began in 2009 by Blue Nile executives Mark Vadon and Darrell Cavens. Its initial public offering valued the company at around $2.6 billion.

Here at Zulily, their top priority is helping you discover great deals on unique, quality products. They want you to be delighted with what you order. Please know that if you ever receive an order that does not meet your expectations, Zulily will do its best to find a solution. Shop happy!

Is Zulily legit or scam?

Zulily is legitimate and not a scam online store, however, there are mixed experiences by their customers. Most of them said Zulily is a nice place to order your desired clothes etc. while a few said Zulily is not worth it. The majority of the complainers said Zulily overcharged them.

Some said they were made to pay part of the return fees while others complained about the customer care not being too responsive.

Note that even Amazon has a few complaints about them and this does not mean they are a scam or illegitimate. Popular online stores such as this tend to have this kind of complaint. So, based on our discoveries, Zulily is legitimate.

We have seen lots of people that are very happy about Zulily as a result of the purchases they made from the website. Why don’t you give them a try by ordering something cheaper to know if they are worth it or not? We know you will definitely order more.

Some of Zulily Designs:

More Information about Zulily

Zulily Events

Think of each Zulily event as its own curated experience. Inside, you’ll discover a selection of finds that’s unique to that event. Some events feature items from single brands, while others combine brands into themed collections. New events launch every day and most last 72 hours, so check back often to see what new curated experience you can shop next!

Shipping & Returns

How free consolidated standard shipping works

When you see something you love, buy it before it sells out. Then, you can keep shopping for more finds without paying another Economy shipping & handling fee during the applicable free shipping window. That’s because one of the ways they help you save money is through consolidating items they ship to you. One order with paid shipping & handling must be completed to activate free Economy shipping & handling on subsequent orders.

If you complete another order during the free shipping window, the shipping & handling charge during checkout will appear as $0.00. The end of free shipping depends on each promotion and will be mentioned in the offer description and details. All orders must be made using the same Zulily account and must be shipped to the same name and address within the US. Some items are not eligible for free shipping & handling and are excluded from all shipping & handling promotions. These will be noted on the product details pages or at checkout.

Zulily delivery and Shipping methods

Most Zulily orders are sent via UPS. They use their Smart Post, SurePost and Mail Innovations programs. These programs allow them to rely on carrier networks for shipping & handling and on your local U.S. Postal Service carrier for final delivery. For very large items that require special handling, they partner with Crane and Ceva. Canada orders are shipped via Purolator International and Canada Post. Australia, the United Kingdom and Ireland orders are shipped via DHL. International orders outside of Canada, Australia and the United Kingdom/Ireland are delivered by our trusted carriers, including DHL.

Zulily shipping countries

Zulily ships to the United States (including all territories and APO/FPO/DPO addresses), Canada, Australia, the United Kingdom/Ireland, Mexico, Hong Kong, Singapore. To view the products available to you, change the country where your purchases will be shipped most often by clicking on the flag icon located on the upper right corner of the Zulily home page.

Zulily’s shipping & handling fees

Domestic shipping & handling starts at $5.95. Their free consolidated Economy shipping programs make base shipping & handling free during the applicable free shipping window after you place your first order with paid shipping. Certain types of products, multiple items or large items may increase the shipping & handling rate. Shipping & handling to Alaska or Hawaii, US territories or international destinations may incur additional charges. The fee is listed in your order summary for review before you complete checkout.

Return of items on Zulily

Whether or not an item is eligible for return will be shown on each item’s product details page after the product description. Items eligible for return can be returned for Zulily credit. Shipping and handling fees may apply. If you are dissatisfied with a purchase that is return-eligible, you have 30 days to submit a return request through the My Orders page of your account.

The shipping & handling options and costs for items marked with

You’ll have the option to split your shipment and send these items sooner. The delivery options available for most items that can leave their warehouse in 1-2 days are:

STANDARD – generally arrives in 6-11 days
FASTER – the delivery date is shown at checkout
The FASTEST – delivery date shown at checkout

How long will it take to get you to order

The Zulily process is a little different from how most online stores work. They make bulk orders when each of their events ends—that’s one of the ways they’re able to offer such great deals on so many unique products every day.

Next, the brand sends your goodies to them and they ship them to you. Take a look at the product description pages for specific details about each item. The shipping & handling time frame depends on what items you order and to which countries you are having them shipped. Once your order is shipped, Zulily well email you a tracking number and you can always check your order’s status under My Orders.

Zulily payment methods

Zulily accepts:

Visa, MasterCard, Discover and American Express
PayPal
ApplePay
MasterPass
Visa Checkout
Zulily gift cards
Store credit

Search for more beautiful dresses at Rotita.com

Zulily strike-through prices that are listed on their products

Unless otherwise noted, the strike-through price displayed for products on their Web site is based on the suggested retail price for the product provided to Zulily by their vendor. The strike-through price is not a price at which Zulily previously sold the product.

Because they sell their products over the Internet nationwide and internationally, the strike-through price may or may not represent the prevailing price at any particular time or in every location, and Zulily makes no promises about the reliability or accuracy of any such information.

Nothing can replace your own comparison shopping, and notwithstanding the strike-through price information provided, if this is an important factor for you in your purchasing decision, it is recommended that you conduct your own individual research as well.

Some of their vendors provide merchandise to Zulily that is not widely sold elsewhere or that is exclusive to Zulily. For items in this category that are similar — but not identical — to products sold through other retailers, Zulily uses the phrase “compare at” next to the strike-through to indicate your savings. This “compare at” price represents the vendor’s estimated original retail value of a comparable item of the same quality, construction and material offered elsewhere.

While pricing is not an exact science, their buying team has years of retail experience and partners with their vendors to determine whether an item is comparable based on the type and quality of the material and the construction of the item. Ultimately, their “compare at” price is an estimate of the original retail price of comparable items.

Zulily always strives to provide you with the best prices on the items they sell, but they encourage you to do your own comparison shopping as well. For items that they offer as a set, the strike-through price is based on the total of all the suggested retail prices for each item in the set. For clothing items that are priced higher for larger sizes, they average the prices across sizes to determine the strike-through price.

For international sales of products from the U.S. to a foreign jurisdiction, the strike-through price reflects the exchange rate conversion from the U.S. strike-through price plus, if applicable, an adjustment for additional international surcharges that cover items such as taxes, duties, and shipping.

As a result, the strike-through price you see may be different than what you see at another retailer that uses a different methodology for calculating international surcharges or for which no surcharges apply.

Nothing can replace your own comparison shopping, and notwithstanding the strike-through price information provided, if this is an important factor for you in your purchasing decision, we recommend you conduct your own individual research as well.

What is Smart-pay, and how it works

With Smart-pay, you can own the item now and pay for it in multiple interest-free payments called “Smart payments.” Smart-pay is available only to eligible zulily members, and there is no need to apply. Any applicable taxes and shipping & handling fees will be included in the first Smart payment, which will be charged to the payment method you provided during checkout within five days of the order date.

Remaining Smart payment(s) will be charged approximately every 30 days after your initial payment. Please note that certain payment methods, including prepaid cards, are not available for Smart-pay purchases.

Does zulily ship internationally?

Yes! Zulily orders can be delivered to the United States, Canada, Australia, the United Kingdom/Ireland, Mexico, Hong Kong and Singapore. To see a list of which countries Zulily ships to, simply click on the flag icon located on the top right corner of the zulily home page.

Vouchers

“Vouchers” are great deals that you redeem at other websites. Vouchers are purchased just like anything else on zulily. When you order one, you will receive a code in your email—that is how you redeem the voucher. You can also send them as gifts!

Do they charge sales tax?

Yes, in WA, NV, OH, PA, NY, CA, and SC. They are required to charge sales tax in any state where they have a physical presence.

Do you have experience with Zulily? Good or bad, kindly use the comment section below to give us your brief Zulily review.

Tobi Review : Is Legit or Scam? 2024

by Emmanuel

Tobi is a US-based online fast-fashion retailer. It advertises that it “mix function with style, creating clothes that are cute, sexy, effortlessly cool and comfy”.

Sounds like the fashion destination to visit for all your fashion needs. However, the big question is whether this is not just some advert-speak. That is, does Tobi actually provide elegant fashion pieces that are highly functional and stylish?

Having elegant fashion pieces shouldn’t be at the cost of an arm, so another question is whether Tobi is competitively priced. Also, does it offer top services that we’ll expect of the ideal online store (such as easy ordering, fast delivery, easy returns, effective customer support service, etc)?

In the first place, is Tobi real, or is it just another sweet-talking scam store that’ll rip off unsuspecting customers?

Is Tobi Legit. It is not a scam because they have been in the industry for a long time and there has not been a problem of cheats or customers not getting their items after payment. But….

This Tobi review will examine Tobi in order to provide the information that’ll help you answer these questions and more.

Tobi review at a glance

Website: tobi.com
An LA-based fast-fashion online store started in 2010
Provides a range of women wear including dresses, Tops, bottoms, swimwear, intimates, footwear, and accessories
Ships merchandise to 150+ worldwide countries
Offers free shipping worldwide (with no minimum order requirement)
Accepts returns if the return package is postmarked within 30 days from the delivery date
Does not allow product exchange
Free returns are offered (albeit for only US customers and with a reduced 10 days return window)
All returns are refunded via store credits
Customer support is available via email (help@tobi.com)

What is Tobi?

Tobi is a fast-fashion store that was started in 2010. It says that it is inspired by LA – from the beachy coast to the heart of the downtown. Headquartered in LA and absorbing the energy that the city transmits, Tobi commits to ensuring that the right products are always available to fashion-conscious women at the right prices.

Tobi does not have physical retail outlets, which means that it sells products globally exclusively on www.tobi.com. Anyone who is of legal age to form a binding contract can visit the website and buy from Tobi.

Tobi says it designs for the woman – her body, her lifestyle, and where she is going. Thus, you’ll find that it holds a wide range of women wear – clothing, footwear, accessories, etc for every occasion and season.

Is Tobi legit?

It is not news that persons get ripped off on a regular basis on the internet. As such before using any eCommerce platform, it is wise to determine that the platform is legit. Thus, the big question here is whether Tobi is legit. The short answer to that is “YES”.

Our first check of a legit online store is usually legality. This is because online stores that are 100% legal are less likely to be scams. Thankfully, Tobi ticks this box. The website is owned and operated by Tobi.com LLC, which is a private company duly registered in the US. Suffice it to say that a scam store will not go through the trouble of obtaining company registration certificates.

Another check of a legit online store is visibility and industry-wide recognition. This is because the scam stores largely operate in the shadows. Thankfully, Tobi ticks this box. Though Tobi does not have physical retail outlets, it has offices in South San Francisco and Downtown Los Angeles, where it does everything from design to production. Also, Tobi is trusted by millions of fashion shoppers and has over one and a half million followers on Facebook. Suffice it to say that a scam store will neither have physical facilities that give it the capacity to fulfil orders, nor have the trust of millions of shoppers.

Another check of a legit online store is the test of time. This is because the scam stores are usually short-lived. It’s only a matter of time before a scamming platform is called out, especially in this era of fast communication; and with such exposure, the store will see less traffic and die out. Thankfully, Tobi passes this test of time, as it has been operating since 2010. Suffice it to say that scam stores cannot go on ripping off people using the same guise for up to a decade.

However, the ultimate check of a legit online store is fitness for purpose. The purpose of an online store is to give you products you make payment for. That is, it is only in legit stores that buyers will pay for an order and expect to receive delivery of real and functional products. Thankfully, Tobi ticks this box. Customers who visit the store and place orders have always received their orders; and, most often than not, these are functional. You may find some delivery-related complaints/ reviews; with some persons even throwing the scam label on Tobi for that. However, in our opinion, a delivery issue where it occurs is just one of those blips rather than the norm. Thus, Tobi does fulfil orders.

That said, with Tobi operated by a 100% legal company, having industry-wide recognition, and having a decade long record of fulfilling orders with real and functional products, there is no doubt that it is a legit online fashion store.

Is Tobi safe?

Yes, Tobi is safe. All customers details and private data are well taken care of you have nothing to worry about. No third party can have access to any information you submitted on the website.

When using an online store, you’ll have to submit sensitive information which includes personal details and payment instrument data (such as credit card information). With bad elements (fraudsters and identity thieves) parading cyber space, you’ll want your sensitive data well protected. Thus, the ideal online fashion store should not only be legit but also safe in safeguarding users’ data.

In this regards, Tobi says that it has “implemented technology and security features, as well as strict internal guidelines” to safeguard users’ data. For example all information you provide is encrypted with industry-standard Secure Sockets Layers (SSL) technology. SSL create a private channel between buyers’ devices and seller’s servers shielding off unauthorized third parties; and the data is encrypted before being pushed through the channel, ensuring that even if it is intercepted, it’ll remain safe and secure.

With SSL technology amongst other measures taken by Tobi, it is safe to say that it is safe.

You may also read: AliExpress Review – Is Legit or Scam?

Products

Customers gravitate towards the one-stop stores featuring a wide range of products so that they can get their needs in one place. Getting your items in one place is convenient, as you’ll not have to look up multiple stores. One-stop shopping also comes with cost savings; not spreading your purchase in different stores means you’re likely to qualify for large order discounts, and shipping one order from a store will be less expensive than shipping multiple orders from multiple stores.

Tobi does relatively well in this regards. The store focuses on women’s wear, and it provides the full gamut. The product categories you’ll find in the store (as well as the subcategories and the various items in each) are as follows:

Clothing

Tops – Bodysuits, Crop Tops, Off The Shoulder Tops, Blouses, Shirts, Tank Tops, Halter Tops, Tube Tops, Plaid Shirts, T-Shirts, Tunic Tops
Sweaters – Sweaters, Hoodies, Cardigans, Oversized Sweaters, Black Sweaters
Swimsuits – Swimsuits, Bikinis, Monokinis
Lingerie – Bralettes, Bras, Panties
Skirts – Skirts, Maxi Skirts, Midi Skirts, Mini Skirts, Skater Skirts, Black Skirts
Bottoms – Shorts, Pants, Jeans, Leggings, Capri Pants, Palazzo Pants, Trousers, Wide Leg Pants
Loungewear – Jogger Pants, Sweatpants, Sweatshirts
Denim – Jeans, Distressed Jeans, Denim Skirts, Denim Shorts, Denim Jackets
Coats & Jackets – Blazers, Bomber Jackets, Faux Fur Coats, Leather Jackets
Jumpsuits
Rompers
Two-Piece Outfits

Dresses

Type – Bodycon Dresses, Day Dresses, Maxi Dresses, Midi Dresses, Shift Dresses, Skater Dresses, Wrap Dresses
Style – Backless Dresses, Boho Dresses, Casual Dresses, Cocktail Dresses, Deep V Dresses, Halter Dresses, Off The Shoulder Dresses, Shift Dresses, Shirt Dresses, Strapless Dresses, Two Piece Dresses
Pattern – Floral Dresses, Printed Dresses, Striped Dresses
Occasion – Bridesmaid Dresses, Formal Dresses, Homecoming Dresses, Graduation Dresses, Wedding Guest Dresses

Shoes

Boots – Black Boots, Brown Boots, Lace-Up Boots, Leather Boots, Thigh High Boots, Suede Boots
Booties – Leather Booties, Suede Booties, Brown Booties, Black Ankle Boots
Sandals – Wedges, Gladiator Sandals, Strappy Sandals
Heels – High Heels, Ankle Strap Heels, Strappy Heel, Platform Heels, Chunky Heels, Pumps, Stilettos, Lace-Up Heels
Flats – Sneakers, Black Flats, Mules and Slides, Designer Shoes

Accessories

Jewellery – Body Jewelry, Necklaces, Bracelets, Earrings, Rings, Chokers
Beauty & Cosmetics
Sunglasses – Aviator Sunglasses, Quay Sunglasses
Handbags & Purses – Bags, Purses, Clutches
Hats
Belts
Socks
Scarves

Buying From Tobi

One of the arguments for online purchases is that it is super easy to buy what you need. Thus, the ideal online store should feature an easy-breezy buying process. Thankfully, Tobi does relatively well in this regards.

The website is mobile-optimized, so when you fire it up with mobile web browser, the web pages resizes to fit the smaller screen of your device. Also, Tobi is one of the online fashion stores that have developed mobile apps (for Android and iOS). So Tobi can give you optimal mobile shopping experience.

One good thing with buying from Tobi is that Guest Checkout is supported. That is, you do not have to register and create an account to make purchases in the platform. This is fine for all hyper-sensitive customers that’ll not want their information stored by online stores.

Also, you can easily find products that you like. You either browse through the product categories or type in a keyword in the search button in the dashboard. After discovering your product, clicking on it will take you to the product description page where you can find every detail of the product. If you want to buy it, you’ll have to select the quantity needed, a colour, and size. Tobi provides detailed size chart (complete with pictures of measurements) to assists you in choosing the right size. You can then add it to your bag.

If you’ve not decided on the item you can click “Add to Likes” to favourite the item. That way, you can easily call it up later without having to search for it all over again.

At any time you can go to your shopping bag by clicking the bag icon on the page. You can then apply any promotional code before clicking to Checkout. The first part of the checkout prompts you to enter your shipping information. This will furnish your available shipping options and applicable shipping fees. You can then choose one, and view the order detail. The next part of checkout is to select your payment method and submit the required information to complete payment.

Many times, after an order is submitted, customers will have a change of heart and will want to modify it or cancel it. Thus, stores that allow order modification or cancellation normally come out attractive. Unfortunately, the policy of Tobi in this regards does not make for good reading. First, orders once placed cannot be modified. Order cancellation is possible but you’ll have to contact the Customer Care Team immediately.

Tobi stresses that once an order reaches a certain stage of processing, cancelling it will no longer be possible. The problem is that Tobi does not mention what that “state of processing” is. For example; some stores will clearly state that orders can only be cancelled within 24 hours of order placement. But with Tobi, no such time is given. So the store can easily hide behind this and deny all cancellation requests, saying that the order is in a state of processing where the cancellation is no longer possible.

Pricing and Related Policies

Pricing

You’ll be hard-pressed to find the shopper that’ll be willing to pay over and above for a fashion piece. Thus, the ideal online fashion store should feature prices that are perceived as competitive. Tobi’s promise in this regards is to ensure that the right products delivered at the right prices.

Tobi does relatively well in this regards. It is not by any means the rock-bottom prices store. Tobi offers top quality items; and as you’ll know, top quality commands top dollars. However, Tobi has products at relatively lower prices than you’ll find comparable quality at other stores.

For example; at the time of writing this review, many of the dresses listed were going for $35 – $69; while many of the Tops were going for $20 – $43. The expensive stores will have these dresses in three figures and the Tops way above $50. Going through other product categories, you’ll also find them relatively priced.

Promotions

Every customer wants a good deal. Promotions tease with deals allowing customers to get items for less than the going rate of the items. Thus, stores that run a lot of promotions are always attractive. Thankfully, Tobi does well in this regards,

On getting to the landing page of the website, we found that it has the makings of a promotion-generous online fashion store.

For example, at the time of writing this review, Tobi was offering a 60% discount site-wide (all items in the site). There was also a welcome bonus that promised 50% off your first order (if you register for the daily email). However, know that the welcome bonus has a lot of restrictions. At the time of writing this review, there were over 110 brands; if your order includes any of the restricted brands, you cannot get the 50% discount. The question many persons ask is: with so many brands restricted, what else can be purchased?

Promotions only run for a specified period of time so you’ll have to regularly check the site to know what promo is running at any time. Alternatively, you can sign up for the daily email, and you’ll get alerts of offers.

Payment Method

When it’s time to pay for your order, you’ll want an easy payment process featuring a range of convenient payment method. Thankfully, Tobi ticks this box. You can pay for your order using Credit Cards (Visa, Master Card, American Express, and Discover), PayPal, Venmo, and Sezzle.

However, this is the range of payment method supported, what will be available to you will depend on your country. For example, Sezzle is available to only US customers, while PayPal is not available to Canadian customers. However, with credit cards being a generic method, you shouldn’t have problems with paying for your order from anywhere.

Also, Tobi differs from many other online fashion stores in that unlike others that charge your account when the order is placed, Tobi charges your account when your order has shipped. The only exception to this is Sezzle.

Shipping

In any online purchase, your order will be shipped from the store’s facility to your shipping address. Thus, shipping is an important consideration. Amongst the things to consider are: whether the store ships merchandise to your location, how long it’ll take the order to arrive, and how much it’ll cost.

Shipping Destination

One of the first things to check about an online you’re considering is whether it ships to your location. If it doesn’t, it may not be possible to place an order; and even if placing an order is possible, it may be unnecessarily difficult to receive delivery of it. In this regards, online stores that ships to worldwide locations come out strong, because that way your location is more likely to be covered.

Tobi does relatively well in this regards. It ships to some 150+ countries. Though its geographical coverage is not the best in the industry, it covers every region of the world – North and South America, Europe, Oceania, Africa, Asia, and the Middle East.

Delivery Times

There is no customer that’ll want to place an order and be made to wait and wait and wait for the order to arrive. Thus, the ideal online store should feature fast delivery. Typically, delivery time is made up of order processing time and order shipment time. The former (processing time) is how long it takes from when the order is placed to when the package ships, while the latter is how long it takes from when the package ships to when it arrives at the customer’s shipping address. For fast delivery, both times should be as low as possible.

In terms of order processing, Tobi does very well. It says that it takes 2 business days (excluding weekends, holidays, and sales days) to process orders and dispatch them for shipping. If you’ve checked reviews of other online stores, you’ll find that the “2-days order processing time” of Tobi is miles ahead of many others. However, the 2 days excludes sales days means that when Tobi runs sales, orders take longer to get processed; and this is quite often.

After an order ships, how long it’ll take to arrive at the shipping address depends on the shipping method selected. Tobi offers two shipping method – Standard Shipping and Expedited Shipping. Depending on the country that the item is shipping to, the Standard Shipping takes 3 – 4 weeks, and the Expedited Shipping takes 1 – 2 weeks. At the time of writing this review, Tobi does not ship to military address or P.O. Boxes.

Shipping Costs

Item cost + shipping cost = Total costs. Thus, if shipping costs are too high, even items that are perceived as acceptably priced can easily have a total cost that is deemed too expensive. Thus, the ideal online store should have shipping costs that are as low as possible.

Tobi does excellently in this regards. The lowest possible shipping cost is $0.00; free shipping. Thankfully, Tobi does not only offer free shipping, but it has one of the best free shipping offers you’ll find in the industry.

First, Tobi’s free shipping is available worldwide – to all countries served. This is good because in many online fashion stores free shipping is limited to their domestic market, while everyone else is required to pay for shipping.

Secondly, Tobi’s free shipping offer comes with no minimum order requirement. This is good because in almost every other online fashion stores, it is required that your order is up to $X.XX to qualify for free shipping. Minimum order requirements (especially when they are not low) put subtle pressure on customers, and they’ll often be pushed to spending more than planned in chase of free shipping. However, in Tobi, there is no such pressure because you’ll get free shipping no matter the total value of your order.

However, the free shipping offer of Tobi applies to only Standard Shipping. Expedited shipping comes at a cost. Unfortunately, it is $30, which is quite on the high side.

Returns

One of the things that regular purchase in brick and mortar stores has over online purchase in the former you can physically assess the item. Since you cannot physically assess the item before buying (in online purchases), there is the risk that when the order arrives the item may not be totally satisfactory.

As a result, online stores that come out strong are those that’ll allow customers to return any item in their order that is not totally satisfactory (and get a replacement or a refund of payment). Thankfully, Tobi allows returns. What follows is an examination of the Tobi return policy.

Return Process

When you receive an order, and you want to return an item, you definitely will not want to face a difficult return process. Thus, the ideal online fashion store should offer a simple return process. Tobi does relatively well in this regards.

If you are not totally satisfied with your order and will want to return it, you have to first contact the Customer Care Team of Tobi. Tobi does not operate a “no questions asked” return policy, so you’ll have to state your reasons for wanting a return. You’ll also have to upload photos showing any claimed defect.

Tobi will review the request, and you’ll get an email response. If approved, you only have to fill your packing slip. Package the item appropriately, including the packing slip in the package; and mail to the return shipping address.

Many times, Tobi orders are delivered in a black resealable poly mailer, and this can be re-used for the return shipping. Also, if the items you’re returning are from different orders, you can combine them in one package and include the packing slips for each order.

Domestic customers are offered Prepaid Return Shipping Labels for making easy returns. The Shipping Label is pre-addressed, so when it is used there’s no need to go hunting for the return shipping address; but if it is not used, you’ll have to write the return shipping address on the outside of the return package.

Return Window

Usually, customers do not have forever to decide on returns. This is because online stores accept only items that are returned to them within a pre-determined period (usually from the original delivery date). That said; you’ll want an extended period so that items you are returning will not be rejected by the store for coming in late.

Thankfully, Tobi does so-so in this regards. First, you only have 5 days from receipt of your order to contact Tobi about and submit a return request. However, the overall return request is relatively found because Tobi offers a 30 days return window.

Tobi’s return window is more generous than the oft-seen 30 days window. The oft-seen 30 days return window requires that the return package is received by store within 30 days from the delivery day. However, the Tobi 30 days return window requires that the return package is postmarked (sent) within 30 days from when it was delivered. Thus, if you have to return an item from your Tobi order, you shouldn’t be pressed with time.

Eligible Returns and Return Conditions

Usually, it is not every item that is bought from a store that is eligible for returns. That said; you won’t want too may return restrictions, so that you won’t have items you’ll rather return but cannot because they are restricted.

Tobi items that cannot be returned include Swimwear, Intimates, Underwear, Socks, Tights, Earrings, Hair Accessories, Bodysuits, and Beauty Products. These products cannot be returned for health/ hygiene reasons. You’ll find them also restricted in virtually all online fashion stores. Tobi also does not allow the return of items that are clearly marked “FINAL SALE”, as well as shoes if the original box is missing or damaged.

However, items that are eligible for returns must be in their original new condition if they are to be accepted by Tobi. This means they must not be worn, washed, damaged or altered; they must also be free of stains or smell (from makeup, deodorant, perfume, smoke, etc).

Cost of Returns

No one wants to be out of pocket. Thus, the cost of returns (if any) should be as low as possible. Return costs usually come in the form of restocking fees and return shipping fees.

Thankfully, Tobi does not charge restocking fees. However, return shipping fee apply. The return shipping fee will vary depending on what the carrier you use charges. However, domestic (US) customers can have free shipping. But this comes with a reduced return window. As a domestic customer, a return shipping label is made available in your Tobi account within 10 days of the delivery date. The return label is prepaid and can be used within 10 days of delivery. If used, nothing is deducted from your refund as cost of return shipping. Thus, US customers get free shipping if they postmark their return package within 10 days of the delivery date (using the prepaid return label).

Return Processing and Refunds

First, it should be said that Tobi does not do product exchanges. So you cannot return an item to Tobi in the hope of getting another as a replacement. You’ll have to return the original item, get refunded, and place a fresh order. This is unfortunate, as product exchanges expedite the process of getting the new order (by eliminating the part of having to wait to be refunded).

That said; you won’t want to be waiting for too long to be refunded. In this regards, unlike other stores, Tobi does not commit itself by putting forth a time period for processing returns and issuing refunds. However, it does say that returns, once received, will be swiftly processed and the refunds issued immediately.

While it is hard to trust promises, this Tobi’s promise of “fast processing of returns and issuing of refunds” is one that can be trusted. This is because all returns are refunded via store credits. Store credits may make for fast refunds, but it is one part of the Tobi’s return policy that is not highly rated.

This is because store credits confine customers to Tobi; they must use the refunded amount for purchases in the store. Customers who’ll rather get back their money so that they can visit other stores for future purchases always frown at store credits; they’ll want their returns refunded as cash transfer to the original payment methods. Unfortunately, Tobi only offers store credits for returns.

Customer Support Service

Customers will come up stuck at some point. It could be just questions that they’ll need answers to, and it could be issued with orders that they’ll need to be resolved. Thus, the ideal online fashion store should have an effective customer support service for answering the questions or resolving the issues that its customers will have.

The online platforms provide customer assistance in varied ways that fall into self-help or contact support. Tobi also supports both.

For self-help, Tobi has a “Help” section which holds a lot of support articles. At the time of writing this review, these are arranged under the following topics: Holiday 2019 Shipping & Return policies, Returns & Exchanges, My Order, Shipping, Product & Stock, Payments & Promos, and More FAQ. In this “Help” section, you can find answers to many of the questions that have.

However, if you still need to, you can directly contact a Customer Support Rep of Tobi. For that, Tobi supports an email service. You can send Tobi an email using the email address: help@tobi.com. However, the support team does not work round the clock. Its response hours is 8:30 am – 5:30 pm (PT), Monday – Fridays.

Tobi promises fast response time for every email support submission. However, it’s still disappointing that Tobi does not support instant feedback Support channels such as live chat or telephone service.

Tobi Complaints

This section is a part of all our reviews. It is not meant to be a “bashing” of the reviewed platform, but to provide valuable insight into how well the platform is. That is, if the place is overrun by complaints, then you may be better served somewhere else; but if complaints are few, then the store may be worthwhile.

That said; for customers’ complaint, we always look at the top independent customers’ reviews platforms such as Trustpilot and Sitejabber. Interestingly, Tobi has relatively good overall ratings in these platforms. For example, at the time of writing this review, in Trustpilot, it has been reviewed by 13,837 customers and it scored 3.2 out of 5; and in Sitejabber, it had been reviewed by 1,369 customers, and it scored 3.9 out of 5.

There was no shortage of positive reviews; many customers expressed satisfaction with delivery time, order quality, pricing, and more. However, that Tobi did not manage a perfect 5 out of 5 rating means that there were some complaints. These included:

Receiving the Wrong Order

One complaint that surprisingly came up is that some customers got another thing than was ordered. For example:

Vicky Newsome in Trustpilot says “I received the wrong order”
Shannon Hamilton in Trustpilot says “I received the wrong order”
Natasha Lopez in Trustpilot says “The wrong shirt shipped” The review continued “I received my order and I received the wrong short. Not even comparable to what I ordered…”

It should be said that this complaint is just a drop in a sea of positive reviews of customers getting exactly what was ordered. However, it was mentioned by 1, 2, 3 persons in a relatively short period gave it some significance.

Also, it must be said that in the instances, Tobi replied the affected customers admitting that it was a fault of theirs and offering a satisfactory resolution. Thus, if you do order and somehow are delivered a different thing, at least you’ll get a satisfactory resolution.

Poor Quality

Another complaint that was found is that some customers were not satisfied with the quality of their orders. For example:

Christina Sanchez in Trustpilot says “Tobi shipped my order very timely, that is a five star for me. However, in regards to the quality of the material, I must give one star. It’s poorly made and doesn’t look anything like the dress on the model. Will be requesting a refund”
Meg in Trustpilot says “Paid $70 dollars for a formal dress and the quality was HORRIBLE. The dress felt like it was worth $10 …”

It should be noted that the poor quality complaints are few in the ocean of positive reviews of quality. That said, in our opinion, poor quality comes out as “one of those blips” and not as a problem plaguing Tobi.

Does not run true to size

The complaint about Tobi that’s most popular in the online spaces is that it does not run true to size. That is; many customers received their orders and found that the clothes do not fit – either too small or too big. For example:

Chels in Trustpilot says “Clothes run small and they only do store credit. I have returned many things and can’t find anything that fits good”
Donna P McCormick in Trustpilot says “The sizes are smaller than I expected and the lengths of tops are a lot shorter than they look on the models…”

It should be said that sizing dispute is the most mentioned reason for returns in the online fashion industry, so the size difference is not peculiar to Tobi. Also, though sizing issues are many, you’ll find many reviews of customers satisfied with the size of their orders.

Can’t Get Back your Money

One of the most often seen complaints about Tobi is its return policy, especially that you cannot get your money back when you return an item. For example:

Nikki Pleshe in Trustpilot says “You’re gambling if you buy from Tobi” The review continued “You better hope these clothes work out because if they don’t, you can only return for store credits. They make it seem like they accept returns; no problem, but read the return policy very carefully. Any company that doesn’t give you your money back if you are not satisfied can be replaced by another with better customer service”
Sarah Smith in Trustpilot says “Do not use Tobi” The review continued “…This is the worst company ever!!! They have terrible customer service and say they offer refunds, but ONLY in the form of store credits. Complete BS Company. Don’t buy from them!!”
Camille in Trustpilot says “Beyond frustrated and disappointed” The review added “…They changed their return policy without informing customers. Now you can only return for store credit. As a student, I’m really stressed about the amount of money I am out. I contacted Tobi multiple times about allowing me a one-time money-back deal, and have just received generic responses in return. I have to think they are going to lose a huge amount of business by screwing people over like this. I know I’m never ever going to shop with them again”
Meg in Trustpilot continued “… and I can’t even return it for my money back; only store credits. This place is a scam! DO NOT ORDER FROM HERE!!”

As mentioned earlier, all returns to Tobi are refunded via store credits. It was also said that customers will rather get back their money via the original payment method so that they can choose to walk away and use the funds for future purchases in other stores. However, as a matter of policy, Tobi only gives store credits.

Conclusion

Tobi is one of the online fast fashion stores out there. It promises, to design for women, elegant fashion pieces that feature a mix function with style. True to that, you’ll find a wide range of trendy and stylish women’s wear, including Tops, bottoms, swimwear, intimates, shoes, and accessories.

Tobi also features relatively high quality, and you’ll find these right products at the right prices. Tobi is not the low and affordable rock-bottom prices fashion store, but its products are competitively priced for the quality on offer.

Also, it does well in terms of shipping: you can order Tobi from 150+ countries of the world; shipping is relatively fast, and free shipping is offered with no minimum order requirement.

However, it is not all sailing with Tobi. This is especially if you are not totally satisfied with an item in your order. Tobi accepts returns of items postmarked with 30 days of delivery which is relatively good. However, you cannot get your money back, as returns are refunded via store credits. Also, product exchange is not possible.

Bottom line is; if you do not mind getting store credits as a refund (if you have to return an item to an online fashion store); then with high-quality products at the excellent price point, relatively fast delivery, and more, there’re many reasons to look up Tobi.

ALSO READ: Chewy Review – Is Legit or Scam?

Pros

Offers a wide range of women wear – dresses. Tops, Bottoms, swimwear, intimates, footwear, and accessories
Offers competitive prices and tons of large promotions
Guest checkout is supported
The optimal mobile shopping experience is provided (with the mobile-optimized website, and mobile apps)
Ships merchandise to 150+ countries across the globe
Order processing time (within 2 business days) is relatively fast
Free Standard Shipping is offered to all countries served
Free shipping comes with no minimum order requirement
Returns are accepted if the return package is postmarked within 30 days of the delivery date
Offers free returns (to US customers and with a reduced return window)
Customer support is available via email (help@tobi.com)

Cons

Too many items are restricted (110+ brands) from the 50% welcome bonus
Expedited shipping cost ($30) is relatively on the high side
All returns are refunded via store credits
Does not offer product exchange
Does not support instant feedback support channels (telephone and Live Chat)

Do you have experience with Tobi? Was the item you purchased from the website of good quality? Kindly, you the review link below to tell prospective buyers your true Tobi review.

TBDress Review : Is Legit or Scam? 2024

by Emmanuel

TBDress is an online fashion store that promises a quick-and-easy online purchasing process. The big question is whether buying from TBDress is worthwhile.

For example, does TBDress hold a wide range of exquisite and high-quality fashion styles? What about pricing, does TBDress features competitive pricing? As an online store, does TBDress offer top services that we’ll expect of the ideal online store (such as easy ordering, fast delivery, easy returns, effective customer support service, etc)? In the first place, is TBDress legit, or is it just another scam store that’ll rip off unsuspecting customers?

Yes, TBDress is legit. It is not a scam because they will never take customers’ money without shipping their items. But do they ship quality items to buyers or fake?

This TBDress review will examine TBDress in other to provide information that’ll help you answer these questions and more.

TBDress review at a glance

Website: tbdress.com
Ships merchandise worldwide
Focuses on dresses (wedding dresses and special occasion dresses)
Provides a wide range of products including Women Tops, Bottoms, Swimwear, Men’s wear, shoes, bedding, etc
Offers a 3 level membership program with each higher level offering special benefits (such as discounts)
Provides very competitive pricing and tons of promotions
Free standard shipping is offered for items over $99
Advertises a return window of 30 days from the delivery date
Customer support is available via email (service@tbdress.com) and telephone (+86 29 68532816)

What is TBDress?

TBDress (www.tbdress.com) is an online fashion store that says it is out to take the hassle out of international trade – from product sourcing, secure payment, and shipping. TBDress was founded around 2010. It is one of the online stores that ships items from China to international buyers. However, it pledges to deliver high-quality items at reasonable price points.

TBDress is one brand that you’re likely to find if you’re searching for online destinations to get wedding dresses and special occasion dress. Its name (TBDress) is revealing that it has a focus on dresses, especially wedding dresses and special occasion dresses. TBDress does not offer only standard-sized clothing; it also offers custom-sized dresses. Customization is to be found in the “Wedding and Events” category. However, as we’ll find, it offers a wide range of products which includes clothing, footwear, simple electronics, and beddings.

Is TBDress legit?

TBDress is not a scam. Like the real world, the online world has both good and bad elements. Cyber fraudsters are aplenty using various guises to rip off unsuspecting customers. So it is wise to determine that an online store is legit before diving into it. The big question is whether TBDress is legit.

In the true definition of the word, TBDress is legit.

Our first check of a legit online store is usually legality. This is because stores that are 100% legal are less likely to be scam. Interestingly, TBDress ticks this box. TBDress is a registered trademark of Beijing Tidebuy Technology Co. Ltd, which is a limited liability company. The Tidebuy entities (Tidebuy LLC and Tidebuy Intl Ltd Polish Branch) are the responsible contracting parties in respect to transactions in the US and other countries respectively. Suffice it to say that scam stores do not have the backing of fully registered companies.

Another check of a legit online store is the test of time. This is because scam stores are generally short-lived. It’s only a matter of time before a scammer is found out; and with such exposure, the scamming platform usually close up. Interestingly, TBDress passes this test of time, as it has been operating since 2010. Suffice it to say that a scam store cannot continue ripping off customers for almost a decade.

However, the ultimate check of a legit online platform is fitness for purpose. This has to do with the fulfillment of orders. When customers place orders in a legit online store, they should expect to receive delivery of real and functional products. Interestingly, TBDress also ticks this box. Place an order, and you’ll most definitely receive delivery of real products.

The complaints section shows that some customers do have issues with the functionality (quality) of their orders; and for this, they throw the scam label at TBDress. However, in our opinion, reported issues with orders do not take from the legality of TBDress. At worst, it shows TBDress as a legit store (albeit one with issues).

That said; with TBDress operated by a 100% legal company, and with almost a decade operating record of fulfilling orders with real and largely functional items, it is safe to say that it is a legit online fashion store.

Is TBDress safe?

TBDress is safe. It is not enough that an online store is legit. It’s also important that it is safe. This is because while a legit store will not rip you off, if it is not safe, the sensitive information that you share with it will leak out, leaving you exposed to all the fraudsters out there.

In this regards, TBDress says that it uses industry-standard physical electronic and administrative procedures to safeguard users’ data. This includes SSL (Secure Sockets Layer) technology. SSL is definitely the gold standard when it comes to protecting data being transmitted over the internet. The technology creates a private channel between users’ devices and the servers of the platform, and the data is encrypted before it goes through the channel, so that even if it is captured, it cannot be read by the hackers.

With SSL technology used amongst other precautions, it is safe to say that TBDress is a safe online fashion store.

You may also read – Romwe Review

Products

When shopping, many customers like the one-stop stores which feature a wide range of products, as these allow them to fulfil their purchase needs in one place. One-stop stores are attractive for many reasons. First is the convenience of checking out one store as against checking out many stores. Secondly, there could be cost savings; buying from one place instead of spreading your buy-in different stores could qualify you for big order discounts, and shipping one order could be less expensive than shipping multiple orders from multiple stores.

Thankfully, TBDress does relatively well in this regards. The name gives it away as a dresses-focused store, and it provides the full gamut. It holds a Dresses category, where you can shop dresses by style, by category, or by trends. The dress types you’ll find in each subcategory are:

By style – Vacation Dresses, Sexy Dresses, Party Dresses, Plus Size Dresses, Date Night Dresses
By Category – Maxi Dresses, Bodycon Dresses, Day Dresses, Long Sleeve Dresses, Sheath Dresses, Lace Dresses, Sweater Dresses, etc
By Trends – Floral Dresses, Striped Dresses, Boat Neck Dresses, V-Neckline Dresses, Wrap Dresses, Tanpell Dresses, etc

As mentioned earlier, TBDress is one store that shows up if you’re looking for wedding and special occasion wears. Thus, it has a “Wedding & Events” category that is full-featured. In the category, you’ll find:

Event Shop – Evening Dresses, Prom Dresses, Cocktail Dresses, Homecoming Dresses, Quinceanera Dresses, Formal Dresses, Designer Dresses, Sweet 16, and Ball Gowns
Wedding Shop – Wedding Dresses, Bridesmaid Dresses, Mother of the Bride Dresses, Flower Girl Dresses, Christening Gowns, Wedding Accessories, Reception & Favors, and Wedding Shoes

However, TBDress has a wide product range and is not just about dresses. As such you’ll also find the following product categories (and specific items in each category)

Women’s Clothing – Dresses, Tops (Blouses, Sweater, T-Shirts, Shirts, Tanks & Crops, Knitwear), Jumpsuits & Rompers, Outerwear (Overcoats, Jackets, Trench Coats, Blazers, Capes, Sweatshirts & Hoodies), Two Piece Sets (Dress & Skirt Suits, Short Suits, Pants Suits), Skirts, Bottoms (Pants, Leggings, Jeans, Shorts), Swimwear (Bikini, Monokini, Tankini, One-Piece Swimsuits, Swimwear Cover-Ups, Beachwear), Intimates (Sexy Lingerie, Costumes, Bra, Panties, Pajamas), Activewear (Active Tops, Active Bottoms, Active Sets, Sports Accessories)
Men – Men’s Clothing (Tops, Bottoms, Outerwear, Swimwear, Underwear, Outdoor Clothing), Shoes, Bags, Accessories (Watches, Belts, Hats, Scarves, Bracelets, Necklace)
Plus Size – Dresses, Tops, Bottoms, Swimwear, Activewear
Shoes & Accessories – Women shoes (Sandals, Pumps, Boots, Wedding Shoes, Prom Shoes, Canvas & Sneakers, Wedges, Flats), Bags (Crossbody, Tote, Clutches, Shoulder Bags, Straw Bags, Backpacks, Wallets, Outdoor & Sports Bags, Other Bags), Accessories (Jewelry Sets, Necklace, Earrings, Ring. Bracelet & Anklet, Watches, Hats, Scarves, Sunglasses, Hair Accessories, Gloves & Socks, Brooches & Beauty, Lovers’ Accessories), Wigs (Human Hair Wigs, Synthetic Wigs, Hair Extensions), Men’s Shoes, Bedding
Electronics – Wearable Technology, Home Electronics, Cell Phones & Tablets Accessories
Bedding – 3D Bedding Sets, Bedding Sets

Buying from TBDress

Signing Up

To make purchases from TBDress, you’ll have to register and create a user’s account. This is a simple process. You’ll find a register button in the website; click on it, and follow the instructions – basically submitting your email address and nominating a password. You can also register with your Facebook, Google, or PayPal account.

Interestingly, TBDress supports Guest Checkouts; that is being able to make purchases in the online store without having to register and create a user account. The advantage of this purchase option is that none of your information will be stored. To use this feature, you’ll find a “Sign in as visitor” button at checkout.

Finding your Item and Ordering

It’s also very easy to discover your favourite item and place the order. You can find items by browsing through the product categories and subcategories. Alternatively, you can enter keywords in the search bar to locate items that you are looking for.

After discovering an item, clicking on it will take you to its description page, where you can view a detailed description of the item. The page also holds order processing time, as well as shipping and return info. If you like what you see, you can then choose the quantity wanted, and select a colour and size. There is a detailed size chart to guide you, which include pictures of measurements. After these selections, you can then click the “Add to Bag” button.

Clicking on the bag icon will take you to your shopping cart to view your items. You can then proceed to pay. First, you’ll need to log in, or provide your shipping information if you want “guest checkout”. The shipping cost will be supplied; you can then view your order total. You can then proceed to select your payment method and pay for the order.

Order Cancellation

For various reasons, customers will find themselves wanting to cancel an order after submitting it. As a result, stores that allow order cancellation come out strong. TBDress does very well in this regard.

Orders for clothes, shoes, and every other product can be cancelled anytime before the item ships, and you will get a full refund. The only exception is wedding dresses and special occasion dresses. With those, the policy is different depending on whether the dress is a custom-sized or a standard size.

Custom sized wedding dresses or special occasion dresses: orders cancelled within 24 hours of placement will be refunded in full, orders cancelled within 24 – 72 hours of placement will have only 60% of the total amount refunded, orders cancelled after 72 hours of placement (but before item ships) will have only 40% of the total amount refunded.
Standard size wedding dresses or special occasion dresses: orders cancelled within 24 hours of placement will be refunded in full, orders cancelled within 24 – 72 hours of placement will have only 70% of the total amount refunded, orders cancelled after 72 hours of placement (but before item ships) will have only 50% of the total amount refunded

Membership Levels

One characteristic of TBDress is that it operates different membership levels. This is basically a loyalty program that rewards you for shopping in the store. The more you buy, the more you save.

There are three membership levels – Bronze level, Silver level, and Gold level. Each level enjoys different discounts. Your level is determined by your cumulative amount (shipping excluded).

Bronze Level: You’ll need a cumulative amount of $0.01 – $300 to get Bronze membership. This means that you’ve started at this membership level when you sign up in TBDress. As a Bronze Member, your benefits include 1% discount off purchases, and a monthly $5 VIP Coupon
Silver Level: You’ll need a cumulative amount of $300 – $2000 to get silver membership. Your benefits as a silver member include: 3% discount off purchases, and a monthly $10 VIP Coupon
Gold Level: You’ll need a cumulative amount over $2,000 to get gold membership. Your benefits as a gold member include 6% discount off purchases and a monthly $20 VIP Coupon. Gold members could also get a free upgrade from super-saving to expedited shipping

Pricing and Related Policies

Pricing

Money does not come in easy, so no one will want it to go out easy. Thus, customers gravitate toward stores that are reasonably priced. In this regards, TBDress says that it offers buyers a wide range of products at very low prices.

TBDress does live up to this promise. At the time of writing this review, thousands of gorgeous dresses (special occasion wears) listed were priced at $19.16 – $52.56, while many excellent Tops were listed at $16.05 – $46.59. To put these in perspective, these are products that you can easily find listed in three figures in the expensive stores. This extends to the other product categories, you’ll find that prices in TBDress are relatively low.

Promotions

Customers always want the best deals possible; so the traffic follows online stores that run a lot of promotions. Thankfully, TBDress comes out well in this regards. Like every promotion-generous online store, the landing page of the TBDress’ website announces a lot of promotional offers.

At the time of writing this review; these include:

New Sign Up bonus, offers rewarding new members with coupons totalling $80.00
Marry Me deal, offers $10 off orders over $139 for event dresses and Wedding dresses
Best of the Best deal offers 12% off any order
Christmas deal offers $10 off all orders over $99 (except shoes, Wedding and Events dresses)
$2 off for first order using Apps

TBDress also offers 15% student discounts. You can get this by simply registering with Student Beans to verify your student status.

As it is in every other online platform, promotions are time-specific, as they run for only a specified period of time. Thus, you’ll need to regularly check the website to know what promo is being offered at any one time. Alternatively, you can register for the TBDress’ newsletter,. And you’ll get regular alerts of offers.

Payment Methods

When using an eCommerce platform, the hassle-free service that you expect should extend down to making payments. Thus, the ideal online store should offer a range of convenient payment methods. TBDress does relatively well in this regards.

The various options that it supports for paying for your order include PayPal, Credit card, Bank Transfer, iDeal, Sofort, and Webmoney. However, you’ll not find all these options available to you, as some options are country-specific. However, with PayPal and Credit/ Debit cards supported, you’ll not have problems with conveniently paying for your order no matter your location.

Shipping

It’s not possible to enter an online store and walk out with your order. Rather, it’ll be shipped to your nominated address. Thus, shipping is an important consideration in online purchases. You’ll need to consider whether the online store ships merchandise directly to your location, how long it’ll take the items to arrive, and how much it’ll cost.

Shipping Destinations

This should be one of the very first things to check. If a store does not ship to your location, it may be impossible to order from it; and even if ordering is possible, receiving delivery of the order will be unnecessarily difficult.

In this regards, stores that ships worldwide come out strong, so that no matter where the customer is on the face of the earth, he/ she can place orders in the store.

TBDress does very well in this regards. It ships items worldwide. Its coverage includes over 240 countries from every region of the world.

Delivery Times

After placing an order, customers will not want to wait too long before it is delivered. Thus, the ideal online fashion store should feature fast delivery. Delivery Times consist of order processing time and shipment time. The former (processing time) is the time that passes from when the order is placed to when the item ships, while the latter (shipping time) is the time that passes from when the item ships to when it arrives at the shipping address. For fast delivery, both order processing time and shipping time should be relatively fast.

In TBDress, the order processing time varies depending on the product. You’ll find the applicable time on the product detailed page. However, you’ll find that many of the listed products have a processing time of 4 – 9 business days. In our opinion, this is relatively long.

The shipping time, TBDress offers three shipping methods; the shipping time for each product also varies, depending on the shipping method selected, and the country the item will ship to. The shipping methods supported (and applicable shipping time) are as follows:

Super Saving Shipping: 10 – 25 days to the US; 7 – 15 days to the UK; 15 – 30 days to Canada; 6 – 18 days to France; 10 – 25 days to Australia; 9 – 22 days to Germany; 15 – 30 days to the Middle East (including Egypt, Turkey, Cyprus); 10 – 25 days to other countries
Standard Shipping: 3 – 12 days to the US; 4 – 12 days to the UK; 5 – 16 days to Canada; 4 – 15 days to France; 5 – 18 days to Australia; 3 – 15 days to Germany; 5 – 15 days to the Middle East (including Egypt, Turkey, Cyprus); 5 – 18 days to other countries
Expedited Shipping: 3 – 8 days to the US; 4 – 10 days to the UK; 5 – 12 days to Canada; 4 – 10 days to France; 4 – 15 days to Australia; 3 – 12 days to Germany; 3 – 12 days to the Middle East (including Egypt, Turkey, Cyprus); 3 – 10 days to other countries

Shipping Cost

Shipping costs plus item price = total costs. Thus, if the shipping cost is too high, even an item that is acceptably priced can easily become too expensive to acquire. Thus, the ideal online fashion store should feature shipping costs that are as low as possible.

In this regards, TBDress does not have flat rates. The shipping cost varies, depending on the weight of the item, the selected shipping method, and the country it is shipping to. That said, you’ll find the applicable shipping cost at checkout after supplying your shipping address.

Interestingly, it is possible to get free shipping in TBDress. For example, at the time of writing this review, there was a free shipping offer to order $99 and get it shipped free of charge. While free shipping offers are good, it was available as a promotional time-sensitive offer, means after the promo period there’ll no longer be free shipping. Also, the minimum order requirement was $99+ which is relatively on the high side.

Returns

It is not news that sometimes when online shoppers receive delivery of their order, they are left disappointed. As a result, shoppers are attracted to online stores that will allow them to return any item that is not totally satisfactory and get a replacement or a refund of payment.

Thankfully, TBDress allows returns for exchange or refund.

Return Process

Allowing returns is not enough, you’ll not want a cumbersome return process that’ll frustrate your return attempts. Thus, the ideal store should have an easy return process. In this regards, TBDress does not offer a “no questions asked” return policy.

To return an item from your TBDress order, you’ll have to contact them and get return authorization. In the return request, you’ll need to state clearly the reasons for wanting to return the item. You’ll also need to show evidences of this; this means you’ll have to take photos and upload. For example, if your claim is that a dress is too big, you’ll have to take photos wearing the dress.

TBDress promises to respond swiftly to return request (within 24 – 48 hours). Your request will be reviewed, and if approved, you’ll get an authorization mail that’ll carry return instructions as well as the return address.

Return Window

However, you don’t have forever to make a decision. Retailers only accept items returned to them within a specified time frame. You’ll want an extended time frame so that you’ll not run the risk of your return package getting to its retailer late and being rejected.

TBDress also does well in this regards. It offers the almost-standard 30 days return window. That is, it will arrange a refund or exchange for you within 30 calendar days of receipt. The only exception is wedding dresses, special occasion dresses and wigs, which have a reduced return window (7 calendar days of receipt).

That said, except your order is a wedding dress, special occasion dress, or wig, you shouldn’t be pressed with time when trying to return it to TBDress.

Eligible Returns and Return Condition

However, just like in every online fashion store is not every item that is purchased from TBDress that can be returned. However, you’ll want the return restrictions to be limited. TBDress does relatively well in this regards. The items that cannot be returned include Swimwear, Intimates, Sexy Lingerie, Jewelry & Beauty, and Customized Wedding Apparel & Special Occasion Dresses. There is nothing out of the ordinary there. The first group of items are what you’ll find restricted in virtually every online fashion store (for health/ hygiene reasons); while the last item on the list is restricted for obvious reasons – customized items are made especially for you. You can only return such customized dresses if a wrong item had been sent to you, or the product is seriously damaged.

Note that while standard wedding dresses and special occasion dresses are not restricted from returns; if you choose the wrong size or colour, TBDress will not accept its return. Where sizing is the issue, TBDress may reimburse you up to 10% of the product price towards repairs with your local tailor

It should be noted that when returning items eligible for returns, online fashion stores require the items be in their “original new condition”. That is; they must be unworn, unwashed, undamaged, and unaltered. Thus, items must be free of stains, and scents; and must have all original tags intact, and be returned in the original packaging. Many online fashion stores will reject items (and not issue refunds), if the items returned are deemed not to be in their “original new condition”.

However, the policy is a little different from TBDress. For items returned in their original new condition, TBDress will issue a full refund. However, if the item is found to have some part missing, damaged, defiled, deformed, with stains or scents, etc, TBDress will issue only a part refund.

On the one hand, it is good that where some other stores will totally refuse you any refund, with TBDress you’ll get some refunds. On the other hand, a company with such a policy can easily use it as a weapon to always issue partial refunds.

Cost of Return

Needless to say, everyone will want costs to be as low as possible. Especially so with the cost of returns, because high costs can easily force you to keep an unwanted item that you’ll rather return to its retailer. That said, the ideal fashion store should have return costs that are as low as possible.

Return costs often encountered include restocking fees and return shipping fees. Restocking fees apply in TBDress, but thankfully, they only apply when you’re returning more than 2 pieces of the same item or style with multiple colour or sizes from one order. When you’re making such returns, a 50% restocking fee applies. That is, you’ll only be refunded half of the item’s price.

In our opinion, this is to combat the “order many, keep one” practice of some customers. For example, a customer, zeros in on a style, but is not sure of the sizing of the retailer; so he/ she orders different sizes of the style, with the intention of trying them all, selecting the one that fits best, and returning the others.

In our hundreds of reviews of online fashion stores, we’ve seen retailers that do not approve return requests when they suspect that “order many, keep one” is in play. Thus, while we definitely hate restocking fees, it’s somewhat fine that TBDress does not totally deny such return requests. However, where a customer is totally honest (no buy-many-keep-one), and needs to return some items (same item or style but different colours or sizes) for whatever reason, being faced with a 50% restocking fee can be very frustrating.

That said, you may not always face restocking fees. But one return cost that you’ll definitely face when returning items is “return shipping costs”. This is because in TBDress customers bear the cost of shipping back the return package.

Return Processing and Refund

After returning an unwanted item to its retailer, you won’t want to be kept waiting for too long before you receive your refund. Thus, the ideal online fashion store should have fast processing of returns, as well as fast issuance of refunds or sending of replacement.

TBDress advertises that it processes all returns within 2 – 7 working days after receiving the return package. Refunds are usually issued immediately after processing; but it may take a while before the funds reflect in your account. The waiting time depends on your financial institution, but maybe up to 2 weeks.

However, as we’ll find in the complaints section, TBDress is not popular for living up to fast processing of returns and issuing of refunds.

Customer Support Service

It is practically impossible for every journey in online platforms to be all smooth. At some time, you’ll have questions, and at other times, there could be issues with orders or accounts. Thus, the ideal online fashion store should have an effective customer support service for answering the questions that customers ask and handling the issues that customers may have.

Getting help in online platforms usually start from self-help resources in the website and end with directly contacting a customer support rep. It is not different with TBDress. It has a help centre where you’ll find a lot of self-help articles. The articles will answer many of the questions that you’ll have about getting started and using TBDress. To aid navigation, the Help Center is sectionized as follows: New customer Guidance; Payment; Returns, Refunds & Dispute; About tbdress.com; Preferential Policies; Shipping & Delivery; Privacy & Security; and FAQs.

If you’ll rather directly contact a customer support representative, TBDress supports an email service and a telephone service. You can send TBDress a mail via an online contact form using the “Send Message to Us” button found in the “Contact Us” page of the website. Alternatively, you can send an email directly from your inbox using the email address: service@tbdress.com. TBDress promise to respond to all email submissions within 24 hours.

However, if you’ll want instant feedback, the telephone service is there. The number to call is: +86 29 68532816. However, though the phone service is available every day of the week, it is not available round the clock. Service hours for US and Canada customers is: 9am – 6pm (EST); while service hours for international customers is: 9am – 6pm (GMT +08:00).

TBDress Complaints

The “complaints” section is always a part of our reviews, because what other customers of a store have to say gives valuable insight as to whether the store is worthwhile or not. That is; too many complaints could be a red flag, while few complaints could mean that all is well.

For this section, we looked up the top independent customers’ reviews platforms such as Sitejabber and Trustpilot. Interestingly, the rating of TBDress in these platforms is mixed. For example, at the time of writing this review; in sitejabber, TBDress was highly rated scoring 4.4 out of 5 (from 7,040 reviews), but in Trustpilot, it was not highly rated, scoring only 1.6 out of 5 (from 495 reviews).

However, some complaints were common to both platforms; these include: long Processing Time

Long Processing Time

One of the most popular complaints you’ll find about TBDress is late delivery, because the item had taken too long to be processed and shipped. For example:

John O in Sitejabber says “Deceiving Shipping Policy” the review continued “Stay away. Horrific evil deception, intentionally misleading. Looking to order a gift for Holidays. Holiday highlighted all over the page. Ordered a jacket. The only salient shipping or processing information is in the shipping section 3 – 8 days for expedited. Should work. Click. 5 days later, no notice of process. Check back. Oh buried several clicks back is an additional processing time of 5 – 9 business days. 5 – 9? Just to process? You advertise Christmas specials 8 days prior to Christmas?”
Stacy L in Sitejabber says “I made the HORRIFIC mistake or order[ing] a pair of shoes off this website for my company’s Christmas party. I paid $22 for expedited shipping, as it indicated the shoes would arrive within 1 week on 12/13/19. My party was the evening of 12/13/19. The party came and went and the shoes never arrived. I contacted the company and the shoes didn’t even SHIP until 12/14/19…”

As mentioned earlier, the processing time of TBDress is relatively long (5 – 9 business days). Most times customers are not aware of this, and they take only the shipping time as the delivery time. When the processing time is not factored in, frustrations boil over when the item does not arrive as expected. This problem is even more evident when customers pay the steep price for expedited shipping. If it takes 5 – 9 days for the item to ship, then the fast delivery that is the essence of paying for expedited shipping is defeated.

Poor Quality

Another complaint that was quite common is that the quality of delivered products is sometimes overwhelmingly unsatisfactory. For example:

Nelson Bloncourt in Trustpilot says “I purchased two jackets on their site and once received, they look like dish rags. Their product does not look anything like the photographs…”
Emily Searing in Trustpilot says “Do not order from TBDress. I ordered a ‘mother of the bride’ pantsuit for a formal holiday event. It was horrible workmanship. The garment is not wearable. One pant leg is much more narrow than the other creating a skinny fit on one side and a palazzo loose fit on the other leg. The top has a crease that goes across the breast area due to horrible stitching at the armpit area. Just a very low quality made garment…”
Samantha Kerr in Trustpilot says “I ordered a bespoke dress. Quality is appalling. It’s not remotely wearable. Do not waste your time and money. If I could give them zero stars I would”
Kayleigh Stollery in Trustpilot says “Awful dress! Paid £120 for a dress. Turned up was completely the wrong colour and not like anything in the picture”

“Poor quality complaints” is something that rings loud in the Chinese cross-border online fashion stores. Unfortunately, TBDress is not immune. No doubt there are reviews of customers who got their orders and were 100% satisfied with its quality. However, there are just too many complaints of receipt of poor quality orders that “poor quality” comes out as a problem plaguing the store.

The reviews show that sometimes, the item is completely different from what is pictured; and other times, it is made of poor quality materials or poorly made. Another significant issue often mentioned is that the items do not run true to size. Many times, the clothes are found to be too small.

That said; if you decide to buy from TBDress, there is a chance that your item may not feature satisfactory quality.

Difficulty with Returns and Refunds

With so many poor quality and sizing complaints, TBDress does receive a ton of return and refund requests. However, the customers’ reviews show that in TBDress getting return approval and actually getting refunded is very difficult. For example:

Nelson Blonchort in Trustpilot continued “…I have been trying to get a return slip from them but they have yet to respond after 3 weeks. They are scammers. Don’t do business with them”
Emily Searing in Trustpilot continued “…I have tried for an entire month to get reimbursed, but they continue to pass along to someone different, with no one taking any steps towards a resolution. The pantsuit cost $146.55 and they shamefully offered to reimburse only $40. I refused their ridiculous offer. I finally called my bank and filed a claim”
Cheri in Trustpilot says “I received a dress that I ordered and was super excited. When I got it, the zipper didn’t work and the dress did not fit, sleeves did not lay down on shoulders. I requested a refund and got denied because the reason isn’t good enough… So I am stuck with a dress that I can’t wear and I shouldn’t have to pay a seamstress to fix it…”
Janet Biermann in Trustpilot says “Return not accepted” The review continued “I purchased a coat from this web site. Nowhere close to fitting. They continually rejected my return request. Wanted to give me $12 or $15 of $60.00. Don’t buy from this site”
Nicholas H in Sitejabber says “I’ve been trying to return my cheaply made suit that is too small for 2 weeks and I keep getting the runaround. Don’t waste your money”

As mentioned earlier, TBDress does not offer a “no questions asked” return policy. The policy of TBDress also suggests that you can return any item you are not totally satisfied with, while a customized item can only be returned if the product is seriously damaged. However, from the customers’ reviews, it appears that the latter is the case for all returns. Most often than not, TBDress does not approve returns. Other times, it will only propose a “ridiculous” partial refund. And even if a full refund is approved, you’ll have to ship the item back to China, which means high return shipping costs. More so, even after receipt of the return package, the refunds do not come as fast as TBDress advertises.

Conclusion

TBDress is a legit online fashion store. It offers a range of products including clothing, footwear, accessories, bedding, and more, but as its name reveals it focuses on dresses, especially wedding and special occasion dresses.

One of the selling points of TBDress is its competitive prices; you’ll find gorgeous fashion styles for far less than you’ll find them at other destinations. It also offers many promotions and a VIP loyalty program, which gives discounts for even better pricing. Ordering is easy as the site is easy to navigate and convenient payment methods are supported.

However, it is not smooth sailing with TBDress. Order processing is relatively long, so even if you pay for expedited shipping don’t expect it in a few days. Also, while TBDress does hold high-quality gorgeous products, the number of complaints of “poor quality” orders is significant. Thus, you just may receive your order and find it wanting. Worse still, if you have an issue with your order, getting a satisfactory resolution may be more difficult than thought. Just too many customers have had issues with getting return approval, or actually getting full refunds.

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Pros

Ships worldwide
Ships merchandise worldwide
Allows order cancellation (anytime before shipment) for a full refund
Offers very competitive prices
Supports convenient payment methods which include PayPal and Credit Cards
Offers a range of price-slashing promotions
Offers a 15% student discount
Offers free shipping (albeit with a not-so-low $99+ minimum order requirement)
Customer support is available via email and telephone

Cons

Order processing is relatively long causing delivery time to be relatively long
50% restocking fee applies (when, from one order, you’re returning more than 2 items of the same product/ style but of different colour/ size)
Too many complaints of receipt of poor quality
Too many complaints of not approving return requests
It is quite difficult to get a full refund

Have you made a purchase on TBDress before? Was it a good or bad experience? You may use the write your own review link below to give prospective customers your TBDress experience.

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