Modlily Review: Is Legit or Scam? 2024

Modlily is an online fashion retail store that takes pride in regards itself as “an online fast fashion brand.” The store was launched in 2009, and it is currently headquartered in Hong Kong. But it serves customers in different parts of the world, so it is becoming an international company. This is to say that you too can join the Modlily train and begin to order your clothes and fashion accessories from the store.

If you’re looking for an easy way to buy clothes, this Modlily review is for you.

Presently, the internet has made it easier for people to buy clothes from the comfort of their homes by using their phones, laptops, PCs, and tablets. This is why we are bringing this Modlily review to you so can discover another site that makes it easy for people to shop for clothes and fashion accessories.

But is Modlily legit? Do people buy from the store? Does it sell clothes that you’ll love to wear? How does Modlily work? And what do people say about the store?

These are critical questions we will answer in this Modlily review. So take this tour with us around the online store so we can find out what it has to offer. Hopefully, you will find a reason to open an account with the site by the end of the review.

How Does Modlily Work?

As a fashion retail store, Modlily sells only clothes and fashion accessories, such as bags, shoes, and belts. It sells to customers, who want to use the items they bought at the store. That is, the store is like every other boutique you walk into to buy a nice piece of clothing you want to wear to an occasion or for other purposes. The only difference here is that Modlily is an online store. So you can shop at the store from any part of the world.

When you buy things at Modlily, you will pay an extra amount to have the items delivered to you. As of the time of writing this Modlily review, the store does not offer options for shoppers to pick up their purchases at the store. So each time you buy something at the store, it will be sent to the address you provided for the shipping.

If you receive what you bought and discovered it is faulty or that the wrong parcel was delivered to you, you can always send it back to the store. The store will refund your money or exchange the returned item for a better one, depending on what you asked for and whether the item is eligible for a refund. We will discuss more on this issue in the section of this Modlily review that is titled “Returns and Refund Policy”.

In summary, Modlily works by providing an online platform for people to look for clothes and fashion accessories and buy the ones they like. After customers have made purchases, the store will deliver their parcels to them through courier service providers.

Is Modlily Legit or a Scam?

One thing we can assure you here is that Modlily is not a scam. We went through the site and several Modlily reviews to arrive at this conclusion. In the first place, Modlily is duly registered in Hong Kong, meaning that it is regulated too. If Modlily is a scam, the government of Hong Kong would have shut it down or sanctioned it. But since that didn’t happen, we believe it’s because the online store is legit.

Another thing that can tell you why Modlily is legit is that it has been operating openly for more than a decade. Remember that it was launched in 2009. No fraudulent company can survive this long without being closed down. But as you can see, the store is already expanding to other parts of the world, showing you that it is doing something great.

So, in summary, Modlily is a legitimate online retail store. You can trust it to do the right thing.

Subscription and Subscription Plans at Modlily

Since Modlily is an online retail store, you can only shop through its website. However, for you to be allowed to complete your shopping and pay for what you bought, you will be required to subscribe to the site. That is, if you don’t have a user account with the Modlily website, you won’t be able to buy the things you found there. So you can as well create your account with the site today.

Note that at the time of writing this Modlily review, you are not going to pay a dime to open a user account with the store. You will also not be asked to pay to keep the account active. Modlily doesn’t have a paid subscription plan, so even if you create your user account today, it is free.

Items You Can Buy at Modlily

As you already know, Modlily is an online boutique, meaning it sells clothes and fashion accessories. As of the time of writing this Modlily review, you can buy only outfits for women and men at the site. The store doesn’t have items for children presently. So you should not visit the site if you’re looking for where to buy clothes for children.

Nevertheless, we are going to use this section of the Modlily review to give you an idea of the things you can buy at this store. So, let’s look at them one after the other.

Tops for Women

At Modlily, you can buy blouses, shirts, sweaters, cardigans, hoodies, sweatshirts, tunic tops, tees, camis, tank tops, and t-shirts. You can also visit the online store if you are searching for official tops, casual tops, elegant tops, etc.

Dresses

As of the time of writing this Modlily review, you can buy different kinds of dresses at the store. If you are searching for bodycon dresses, floral dresses, sleeveless dresses, and dresses of different lengths (maxi, midi, and mini dresses), you will find them at Modlily. If you want to buy a dress for office use, formal occasions, parties, or religious activities, Modlily has something you may love.

Swimwear  for Women

Modlily has different outfits you can wear at the beach. As of the time of writing this Modlily review, the store sells tankinis, bikinis, swimwear tops and bottoms, swimsuits, one-piece swimwear, and cover ups. You can also buy a beach blanket at the retail store if you need one.

Bottoms  for Women

You can buy pants, leggings, skirts, shorts, denim, jumpers, and rompers at the store. If you want to buy sets of tops and bottoms, you will find nice things at the store too.

Men’s Clothing

Modlily mostly sells clothing for women but it didn’t abandon men altogether to their fate. At the time of writing this Modlily review, you can find a few shirts and loungewear for men. That’s the much the store has for men right now.

Other Clothing

You can buy coats, jackets, and other kinds of outerwear at Modlily. The store also sells sportswear and underwear for women. You will find a lot of nice shapewear, panties, silicon bra sets, pajamas, and night dresses at the store.

Jewelry

Modlily sells jewelry, such as anklets, necklaces, earrings, bangles, bracelets, and rings.

Accessories

At the time of writing this Modlily review, you can buy your shoes and other fashion accessories at the retail store. The store sells water shoes, flat sliders, heel sliders, heel flip flops, and flat flip flops. The store also sells bags, belts, sunglasses, phone cases, hats, and hair accessories.

How to Place an Order at ModLily

 Anybody that can shop online can easily place an order at Modlily. However, we will use this section of the Modlily review to give you an insight into what you should expect when you want to place an order at the store.

• First of all, you need to log in to your Modlily account before you start shopping at the store. But if you don’t have an account yet, you can start shopping until you get to the point of checking out, where you must create your account.
• After logging in to your account (or not), you can start searching for items you want to buy. You can use the categories of items in the store to find what you’re looking for. The categories here include Tops, Bottoms, Dresses, Jewelry Accessories, etc. You will find the buttons for each category on the site’s main menu.
• When you search and find what you’re looking for, you should add it to your cart so you can continue shopping.
• When you are done shopping, you should click your bag to check the items inside it. The bag is on the top right-hand side of the website’s homepage. Note that you can remove or add items to your bag before you proceed to check out.
• When you want to pay for the items you bought, you should click the ” Check Out” button so you will be taken to the payment page. Here, you will have to submit some details, which include the shipping address and email address. Note that this is the place you will be stopped if you don’t have a Modlily user account.
• After providing your shipping address and email address, you will be able to create your user account and then continue with the order-placing process until you successfully pay for your purchases.
• After making your payment, you will receive an email from the store. This email will tell you how far the store has gone with preparing your order and when you are likely to receive your parcel.
• You can now wait for your parcel to be delivered to you.

Payment Methods

One of the good things about Modlily is that it accepts a lot of payment methods. As of the time of writing this Modlily review, you can pay for your purchases with PayPal, AfterPay, Klarna, Apple Pay, debit cards, and credit cards.

Note that currently, Modlily accepts only cards issued by popular financial service providers, such as JCB, Visa, Discover, Diner’s Club, Maestro, MasterCard, and American Express.

Another good thing about Modlily is that it accepts several currencies. As of the time of writing this Modlily review, you can price and pay for items with US Dollars, Pound Sterling, New Zealand Dollars, Canadian Dollars, and Australian Dollars. However, the default currency in the store is US Dollars. This is the currency you will use if your local currency is not accepted by store.

Shipping Methods

Modlily uses both standard and express shipping methods to deliver parcels to customers. The shipping method you selected while checking out will determine the amount you’re going to pay for shipping the things you bought. For instance, if you opt for the standard shipping method, you’re going to pay $8.99 as the shipping fee if the item will be delivered in the United States. But if you opt for the express shipping method, your parcel will be sent to the same address at the cost of $21.97.

Modlily offers a free shipping bonus but you have to meet the eligibility requirement to enjoy it. At the time of writing this Modlily review, you’ll have to make purchases worth over $69 to enjoy free shipping. But that’s if you are opting for the standard shipping method. If you want to receive a shipping discount with the express shipping method, you will need to spend up to $79 at the store. If you do this, you will enjoy a deduction of about $6 from your shipping cost.

Currently, Modlily delivers items to a lot of countries. But it exempted a few from its list so you may need to find out if shoppers in your region are eligible to shop at Modlily.

Returns and Refund Policy

Modlily has a friendly return and refund policy that will favor any shopper that wants to return what she bought for an exchange or a refund. We will use this section of the Modlily review to give you an insight into the most important aspect of this policy. So, here they are:

• If you want to return an item to Modlily for a refund or an exchange, you have to do that at least 30 days after the parcel was delivered to you
• Before you send the item back to the store, you have to contact the customer support team to initiate the return process. Any item you return without authorization from the store will not be attended to.
• You have to return the item in good condition. This means you should not use, alter, deface, or damage it before sending it back to the store.
• You have to return the item in the original packaging it was sold to you.
• Don’t send the item to the address you found on the pack or to the store’s HQ. You should wait for the support team to send an address to you.

Can You Shop with a Mobile Phone?

Of course, in addition to using your laptop and PC, you can also use your smartphone, iPhone, and tablet to search for clothes and place orders at Modlily. But you can only do that through its website because the store doesn’t have a mobile app.

Customer Support

As of the time of writing this Modlily review, you can contact the store’s customer support team through live chat, email, Facebook Messenger, and raising a ticket. You can find the link to doing all these on the store’s Contact page. However, when you raise a ticket, the store will respond to your complaint or inquiry through the email address you submitted on the form.

Before you contact the store, you should endeavour to visit its Frequently Asked Questions page. The page contains a lot of information there that may answer some of your questions.

What Do Customers Say About Modlily?

Judging from the honest Modlily reviews left behind by the store’s customers on platforms such as Trustpilot and Sitejabber, we can tell that the store is doing well. However, customers complained about the stressful processes involved in returning items to the store for a refund or an exchange. The best way to avoid such a situation is to check an item very well before paying for it.

Related Post: Rotita Review: Legit, Safe or Scam?

Modlily Review Wrapping It Up

As promised earlier, this Modlily review has provided you with information about the online fashion retail store. You may decide to open a user account with the store right now so you can easily shop there. This review has also revealed that Modlily is legit and can be trusted.

Nevertheless, you should not be in a hurry to pay for an item at the store until you are sure what you saw in the picture is what you are paying for. However, if you end up buying what you don’t like, you can always return it to the store and ask for a refund or an exchange.