Modcloth Review: Is Legit or a Scam? 2024

ModCloth is an online fashion retailer that specializes in women’s vintage and indie fashion. The American company was founded in 2002 in Pittsburgh, Pennsylvania, United States. But today, ModCloth has moved its HQ to San Francisco and ships to different parts of the world. So, no matter where you are, you can buy from ModCloth unless it does not ship to your country.

In this ModCloth review, you’re going to find out all you need to know about this e-commerce fashion retailer. You will find out what it sells, how to purchase from the store, the shipping methods you can use, the store’s refund policies, and the reward program it offers.

Yes, ModCloth is a legitimate clothing retailer. The company began in 2002 and has been selling and distributing clothing ever since. They are based in the United States and have an online presence as well as physical stores.

There are so many other things you will discover from this ModCloth review, but you have to stay with us until the last sentence to get all of them.

A few days ago, I came across a post in Quora, where someone asked if ModCloth is legit or a scam. She wanted to know whether she should trust the store enough to have any dealings with it.

Of course, you don’t blame anyone for being cautious and asking questions to find out information about anything that may expose him to scammers. This is why we have put together this ModCloth review so you will discover as much as you can about the business venture.

What Can You Buy at ModCloth?

ModCloth, as the name can tell you, sells only clothing and clothing accessories. In addition to that, it sells clothes for women only. So, if you want to shop there, you can buy dresses, skirts, jumpsuits, shirts, shoes, scarves, jewelry, and other accessories. We will let you know the items you can buy from the store in this section.

Is ModCloth Legit or a Scam?

Is ModCloth a scam? Is it legit? Is it trustworthy? Does it sell things of good quality? What do people say about ModCloth?

These are some of the questions we found people asking about ModCloth and so we want to address some of them in this section.

Now, ModCloth is registered in the United States, so it is a legitimate company.

Another thing that may interest you is discovering what ModCloth customers say about it. We searched for this information on different online platforms and were lucky to find objective answers.

One of the places we checked was Trustpilot, where we knew we would always find independent customer reviews. There, we discovered ModCloth was rated poorly by customers on issues bothering around sizes, refunds, and discounts. We also found a few complaints about the quality of what was bought from the store.

We went ahead to check the commendations the store received and found happy customers that were ready to come back for more purchases. Fortunately, we didn’t find any customer complaining that ModCloth defrauded or scammed her out of her hard-earned money.

You should remember that the description page of every item being sold by ModCloth has a section for reviews from previous buyers. You should always use that provision to make sure what you’re about to buy is good. That way, you will not go for what isn’t the best for you.

Brands

Before looking into what you can buy at ModCloth, let’s first look into some of the top brands that feature at the store.

As of the time of writing this ModCloth review, items from Timeless London, Bright and Beautiful, Princess Highway, Hello Kitty, Pretty Vacant, and Collectif were all at the store. You can also buy clothes and accessories from the ModCloth label and Frye.

Note that these are not the only brands that supply items to ModCloth. The brands mentioned here are just the few of the top brands that were featured when we were writing this ModCloth review. When you visit the store, you will find many other brands and make your choice from what they offer.

Dresses

When you check ModCloth store menu, you will find the menu for the items it sells. If you click the button labelled “Dresses”, you will see different categories of clothing under the menu. This is the button you should click if you want to buy all kinds of dresses, such as plus size dresses, fit & flare dresses, midi dresses, casual dresses, maxi dresses, party dresses, wedding dresses, cocktail dresses, and any other kind of dresses you wanted to wear to special occasions.

If you want to shop for pinafores, jumpers, jumpsuits, and wrap dresses, they are available under this menu too. ModCloth also sells babydoll dresses, floral dresses, printed dresses, and dresses with different designs.

If you want to shop for dresses according to the decade it was en vogue; you can do so here. For instance, you can find fashionable outfits in the 1940s, 1950s, and so on. The easiest way to find this kind of dress is by clicking the “Shop by Decade” button on the menu. You will also find other outfits under it.

Clothing

Another button that you may want to click is “Clothing”. When you click this, you will find different clothing categories, but the ones that we want to bring here are the “Tops” and “Bottoms” clothing.

When you click the “Tops” buttons, you will find more buttons under them. Here, you can find the buttons for finding blouses, cardigans, sweaters, tunics, tank tops, sleepwear, knit tops, sweatshirts, tees, hoodies, and graphic tees. Once you click any of them, you will find all the available clothes under the section.

Now, if you want to buy clothes, such as skirts, pants, and so on, you should click the “Bottoms” button under the “Clothing” menu. Here, you can find the buttons for finding skirts, pants, jeans, rompers, leggings, swing skirts, midi skirts, shorts, sleepwear, jumpsuits, and any other kind of clothes that fall under that category.

Shoes and Accessories

This button will give you the list of shoes and accessories that are available at the store when you visit. Here, you will find two sub-groups – “Shoes” and “Accessories”. Anyone you click will list out the items under the menu.

ModCloth sells different kinds of shoes – flats, heels, boots, sneakers, loafers, wedges, platforms, slides, sandals, Oxford, and clogs. It also sells different accessories that you will love. For instance, you can buy scarves, necklaces, earrings, hats, bags, hair accessories, and other kinds of jewellery at ModCloth. These accessories come in different colours, sizes, and shapes.

Halloween Shop

If you check this menu, you will find different clothes and accessories that have Halloween motifs. Here, you can find hats, sweaters, scarves, bags, jewellery, dresses, and so on, with motifs like skulls, spirits, knives, pumpkins, etc.

ModCloth Reward Program

ModCloth has a rewarding program, ModSquad, which it uses to reward its customers each time they shop at the store. To enjoy the benefits of this program, you have to join the ModSquad platform by subscribing to it. You will have to visit the ModSquad Reward page to start this process.

As a ModSquad member, you will be rewarded with points for every purchase you make. You can later redeem those points for discounts. If they are plenty, you can even use them to check out after making purchases. However, as of the time of writing this ModCloth review, the redemption of these points is only available to customers in the United States.

There are many other benefits of joining the ModSquad rewarding program. For instance, you will receive promo codes, birthday gifts, and offers as a member. You will also be among the first to access exclusive sales at the store if such comes up.

The good thing about ModSquad, despite its benefits, is that you won’t pay a dime to be a part of it.

How Do You Subscribe to ModCloth?

You don’t really need to subscribe to ModCloth to buy items from its store. However, if you want to receive its newsletters, be the first to know about new arrivals at the store, gather information about bonuses, promos, and offers, or just that you want to drop your details with the store, so you don’t have to supply billing and delivery information each time you shop, you should fill the store’s subscription form.

Note that the form you will find on the store’s homepage is for newsletter subscribers only. We will get to how you will find the store’s subscription form soon.

If you don’t want to subscribe to ModCloth, it’s ok because the store allows everybody that visits its site to shop without signing in. This means you can shop for items even though you don’t have an account with the site. By the time you’re done shopping and want to check out, the store will collect your billing and delivery address and send your purchases to you. But remember that ModCloth has a reward program known as ModSquare. You may need to subscribe to it so you can enjoy what it offers.

When you want to subscribe to ModCloth, you should click the “Login” button on the footmen. This will direct you to the page you will find the login and subscription forms. Since you’re about to subscribe to the store, you should fill out the subscription form and submit it afterwards. With that, the store will collect your details and store.

Placing Orders at ModCloth

Placing an order in ModCloth is as simple as anything you can think of. In fact, if you have been buying items from other online stores, you will not have any difficulties shopping at ModCloth because you will use the same steps to place an order at ModCloth. But let’s look at some of the steps you should take while placing an order at ModCloth.

When you visit the ModCloth website, you should sign in to your account if you have one. But, if this is your first visit, you can go ahead to subscribe to the store or simply start browsing through the items you want to buy.

Remember to check the menu for different categories of items being sold at the store. We described them above. When you use the menu for your search, it will help you to find what you are looking for faster. You will also find all the available items under each category.

When you find something that catches your interest, you should click on it to be directed to where you will find out more about it. The next page you will be directed to will give you information on the available size and colour of the item as well as its product description. If other customers have bought it, you will find their reviews on this page too. This is where you will decide whether to continue with the purchase or to go back and look for something else.

Now, let’s say you love the item and want to buy it; you should add it to the cart by clicking “Add to Bag”. When you do this, you will be directed to a page where you can choose whether to “View Bag” or “Check Out”. If you decide to view your bag, you will be redirected to another page, where you will see all the items in your bag so you can decide whether to add more, remove some, or pay for what is in the bag.

If you want to remove some of the items in the bag, you should click the “Remove” button beside them. If you want to change an item because you prefer it in another colour or size, you should click the “Edit” button. If you want to add more items to the bag, you should use the back button or key of your device to return to the aisles and view more items.

But, if you are satisfied with the items in the bag and you want to go ahead with buying them, you should click “Checkout”. This will take you to the page where you provide your billing information, delivery address, and preferred shipping method. After providing the information, you should click the green “Pay and Place Order” button at the lower part of the page. When you do this, you have completed the shopping process. So, your order will be prepared and shipped to you within the given period.

Payment Methods

ModCloth accepts payments made with American Express, MasterCard, Visa, and Discover. If you use Amazon Pay, Apple Pay, PayPal, and AfterPay, you can also use them to pay for your purchases. These were just some of the options available when we were preparing this ModCloth review.

Another thing you should note here is that ModCloth accepts different currencies. If you’re in the United States, you can always pay in USD. Nevertheless, international customers may be lucky to find their local currencies on the list of accepted currencies.

Shipping and Returns

ModCloth uses both standards and expressed shipping methods. As of the time of writing this ModCloth review, there is no free shipping bonus offered by the store. However, the store offers a discount for shipping charges when you spend a specified amount of money in the store. You will find all the information you need about this on the “Shipping Info” section of the “FAQ” page.

If you buy a product but decide to return it to ModCloth, it will be accepted. But you will have to fulfil some conditions before you get your money’s full refund.

If you’re returning the item from the United States, you must make sure the item gets to ModCloth at most 28 after it was shipped. But, if you’re returning the parcel from another country, ModCloth must receive the package within 60 after it was shipped.

Note that you should return the item by mail, and you will sponsor the cost of shipping it back to ModCloth. You will find the direction on how to do this successfully on the store’s website.

Can You Shop with a Mobile Phone?

Of course, ModCloth has a website that is compatible with PCs, laptops, smartphones, and tablets. The site also has a mobile app that works on phones and tablets with iOS and Android operating systems. So, you can download the app from Apple App Store if you’re using iPhone or iPad or from Google Play Store if your device is an Android smartphone or tablet. You will also find the link for downloading this app on the ModCloth website.

Customer Service

You can reach ModCloth customer service through telephone calls, emails, and live chats. You can also check the frequently asked question page of the website to find out if your inquiries have been answered already.

Sites like ModCloth & Alternatives

There are many other fashion stores online that are similar to ModCloth, which can be used as the perfect ModCloth alternatives. They have great and high-quality fashion materials that can suit any taste. Below are some of the best sites like ModCloth:

• Rotita
• Amazon
• Shein
• Unique Vintage
• Anthropologie
• Chicwish

Verdict

This ModCloth review must have given you information about the store and how to buy from it. As you can see, you don’t have to worry about this store because it is not a scam. However, as you’re placing your order at ModCloth, you should remember to read the item’s description and previous buyers’ reviews to be sure it will give you exactly what you wanted. That way, you can avoid any situation that may give rise to controversies.

However, if you are still not satisfied after reading this ModCloth review, we will suggest you check out all the sites like ModCloth listed above.