LightInTheBox is an online retail store that sells items to buyers in different parts of the world. The store was launched in 2007 by an American company that bears the same name as the store (that is, LightInTheBox Limited).
To date, LightInTheBox is still very much available and it sells different kinds of items, such as clothing, fashion accessories, household devices, electronics, and so on. You are going to find out some of the things you can buy at this store in this LightInTheBox review. You will also discover how to pay for those items and the currency you can use for the payments.
But then, is LightInTheBox legit? Can it be trusted? Does it sell items that have good qualities? Does it deliver parcels on time?
All these and more are the things you will learn after reading this LightInTheBox review. So stay with us as we go through this essay to find out how LightInTheBox works and what it has to offer.
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How Does LightInTheBox Work?
LightInTheBox works in a very simple way. It is like every other online retail store you know. So, all you need to do is sign-up with the store, search for items you want to buy, place an order when you find the item, pay for it, and wait for the item to be delivered to you or to the shipping address you submitted while checking out. If the item you received is broken or it is not what you ordered, you can always return it to the store for a refund or an exchange. However, you have to contact the store’s customer service team before doing that.
So, in summary, LightInTheBox is just a retail store that sells items you can use for your home, garden, office, or personal upkeep.
Is LightInTheBox Legit or a Scam?
Yes, LightInTheBox is legit. Remember that the store is owned and operated by LightInTheBox Limited, which is a duly registered company with the government of the United States. This can also tell you that the company is regulated by the US government and so can never scam its customers without facing heavy sanctions.
In addition to being monitored and regulated by the US government, LightInTheBox (that is, the online retail store) was launched in 2007. This is to say that if LightInTheBox was a scam, it would have been detected long ago. But from all we can see, the retail store has been serving its customers very well and delivering their parcels to them on time.
In case you want to find out what customers say about LightInTheBox, you should visit the LightInTheBox reviews on Trustpilot. When you do this, you will find out about the nice things the store’s customers say about it. As of the time of writing this LightInTheBox review, more than one hundred and forty thousand verified buyers scored the store 4.0 out of 5 points. From their reviews, you can tell that LightInTheBox delivers on time and also sells items of good quality to customers. Its customers are happy.
So, in summary, LightInTheBox is legit and can never scam you. You can trust it to deliver the best to you.
Subscription and Subscription Plans at LightInTheBox
You must subscribe to LightInTheBox before you can place an order on its website or mobile app. You don’t have to pay a subscription fee to continue buying from the store, and you won’t have any special benefit for subscribing to the site. Of course, you can’t do more than window shopping at the store if you don’t have an account with it, so I guess the benefit of having an account is that you can buy items and enjoy any promo the store offers.
Things You Can Buy or Sell at LightInTheBox
LightInTheBox sells so many kinds of items. These range from items for men to those for women or children as well as items you can use at home, for occasions, during recreation, in the garden, and any other place you can think of. We will use this section of the LightInTheBox review to find out some of what this online store sells to its customers worldwide.
Men’s Clothing
At LightInTheBox, you can buy different kinds of men’s clothing. These include shirts, hoodies, polos, t-shirts, outerwear, sweatshirts, tank tops, sweaters, bottoms, sleepwear, etc. These outfits come in different styles, designs, colors, and sizes.
Women’s Clothing
If you visit the section for women’s clothing in LightInTheBox, you will be amazed. Here, you can find different kinds of dresses (such as mini, midi, maxi, casual, party, and work dresses). LightInTheBox also sells women’s tops, outerwear, sweaters and cardigans, swimwear, bottoms, jumpsuits, rompers, loungewear, sleepwear, and fashion accessories.
Shoes and Bags
As of the time of writing this LightInTheBox review, you can buy different kinds of women’s shoes (such as women’s sandals, wedding shoes, sneakers, boots, heels, flats, oxfords, slippers, clogs, slip-on, mules, loafers, Lolita shoes, and flip-flops). The store also sells men’s shoes (men’s slip-on, boots, oxfords, loafers, sandals, sneakers, clogs, metal pointed-toe shoes, athletic shoes, slippers, mules, and flip-flops), kid’s shoes, and baby’s shoes. You will also find different kinds of dance shoes for men, women, and children at the store.
If you want to buy bags, LightInTheBox sells men’s bags, backpacks, clutches, evening bags, book bags, totes, handbags, 3D print bags, travel bags, wallets, and so on.
If you need fashion accessories, you can buy belts, hair accessories, jewelry, hats, socks, gloves, and scarves at the store.
Sports and Outdoors
You can buy clothing, shoes, underwear, and accessories for different outdoor activities. As of the time of writing this LightInTheBox review, the items you can buy under this category can be worn to the following sports and outdoor activities:
- Cycling
- Walking, Jogging, and Running
- Snorkeling, Diving, and Surfing
- Backpacking, Hiking, and Camping
- Yoga
- Ice Skating
- Ski and Snowboard
- Hunting
Note that you may not find the equipment for these sporting activities at the store. However, you can buy clothing and accessories, such as leggings, gloves, socks, and footwear.
Baby and Kids
You can buy different styles of clothing for babies, toddlers, and children at LightInTheBox. The clothing you can buy here for this age bracket includes dresses, hoodies, outerwear, sweatshirts, blouses, t-shirts, cardigans, sweaters, swimwear, bottoms, underwear, pajamas, and so on.
Wedding and Events
If you are planning your wedding or an event, or you have one to attend, you should visit LightInTheBox for your tuxedo, suits, wedding accessories, party accessories, dresses for special occasions, wedding dresses, bridesmaid dresses, dresses for flower girls, and so much more. This section is a very colorful part of the store and you will love it if you visit it.
Home and Garden
As of the time of writing this LightInTheBox review, you can buy tools, furniture, wall art, and faucets for your home and garden. You can also buy home textiles, such as slipcovers and wall tapestries, home decors (including wall stickers, wall clocks, artificial flowers, and vases), bath accessories, and kitchen and dining wares. Any item you can think of using at your home, in your garden, and even in the office may be available at LightInTheBox.
Beauty and Hair
LightInTheBox sells wigs and hair pieces, makeup and makeup tools, skincare products, hair extensions, nail care, nail polish, body arts, and tattoos.
Phone and Accessories
As of the time of writing this LightInTheBox review, you can’t buy a phone from this store. However, you can buy different kinds of phone accessories. For instance, if you want to buy a case or a cover for your phone or tablet, you will find it at the store. Other things you can find under this category are smartwatch accessories, phone holders and mounts, screen protectors, wireless chargers, and phone cables.
Toys and Hobbies
You can buy different kinds of toys, costumes, games, and pet supplies at LightInTheBox. You can also buy drones, radio controls, and supplies for fun parties. You really need to visit this section of the online store to have a feel of what you can buy there.
Light and Lighting
LightInTheBox sells different kinds of indoor and outdoor lighting. You can buy pendant lights, LED lights, light bulbs, chandeliers, wall lights, and so on at the store.
Consumer Electronics
As of the time of writing this LightInTheBox review, the online store sells electronic items, such as projectors, speakers, video games, microphones, cameras, and other video and audio electronic devices. You can also buy electronics and electronic accessories for cars and motorcycles as well as smart electronics (such as smartwatches, smart appliances, and smart wristbands). If you want to buy computer and tablet accessories, printers and scanners, and any other kind of electronics, go to LightInTheBox for them.
Baby and Kids
You can buy clothing, shoes, hats, socks, bibs, sleeping bags, and many other items for your children at LightInTheBox.
Accepted Payment Methods at LightInTheBox
LightInTheBox accepts different kinds of payment methods. In fact, you can use any reputable and commonly used payment method to pay for your purchases at LightInTheBox. However, as of the time of writing this LightInTheBox review, here are the payment methods you can easily use at the store without issues:
- PayPal
- Credit and Debit Cards: The most accepted cards in the store are:
- Visa
- MasterCard
- Maestro
- Diners Club Card
- JCB Card
- CB Card
- American Express, and
- Discover
- Klarna
- Afterpay
- Sofort
- iDeal
- P24
- Multibanco
- Bancontact
- Apple Pay
- Google Pay
- Oxxo
- Boleto
- Wire transfer
Accepted Currencies at LightInTheBox
Remember that LightInTheBox sells to customers across the world. As a result of this, the store accepts a lot of currencies for transacting with its customers. So, as of the time of writing this LightInTheBox review, if you buy any item at the online retail store, you can pay for your purchases in any of the following currencies:
- US Dollars (USD: $)
- Euro (EUR: €)
- Pound Sterling (GBP: £)
- Canadian Dollar (CAD: $)
- Australian Dollar (AUD: $)
- Hong Kong Dollar (HKD: $)
- Japanese Yen (JPY: ¥)
- Swiss Franc (CHF: ₣)
- Chilean Peso (CLP: $)
- Brazilian Real (BRL: R$)
- Russian Ruble (RUB: ₽)
- Danish Krone (DKK: Kr.)
- Norwegian Krone (NOK: Kr.)
- Swedish Krona (SEK: Kr.)
- Israeli Shekel (ILS: ₪)
- Korean Won (KRW: ₩)
- Mexican Peso (MXN: $)
- New Zealand Dollar (NZD: $)
- Singapore Dollar (SGD: S$)
- Argentine Peso (ARS: $)
- Indian Rupee (INR: Rs.)
- Colombian Peso (COP: $)
- Czech Koruna (CZK: Kč)
- UAE Dirham (AED: درهم)
- Saudi Riyal (SAR: ﷼)
- Polish Zloty (PLN: zł)
- Bahraini Dinar (BHD: د.ب)
- Omani Rial (OMR: ﷼)
- Qatari Riyal (QAR: ﷼)
- Kuwaiti Dinar (KWD: د.ك)
- Jordanian Dinar (JOD: د.أ)
- Egyptian Pound (EGP: E£)
- Chinese Yuan (CNY: ¥)
- Thai Baht (THB: ฿)
- Indonesian Rupiah (IDR: Rp)
- Hungarian Forint (HUF: Ft)
- Croatian Kuna (HRK: kn)
- Turkish Lira (TRY: ₺)
- Romanian Leu (RON: lei)
- Bulgarian Lev (BGN: Лв.)
- Kazakhstani Tenge (KZT: ₸)
Note that if your local currency isn’t among the listed currencies, you can always choose a currency you can use from the accepted ones. However, the store usually chooses USD for customers from regions, especially in Africa, with local currencies that are not accepted.
Shipping Methods at LightInTheBox
LightInTheBox uses different shipping methods to deliver parcels to customers. As of the time of writing this LightInTheBox review, the shipping methods you can opt for include postal service, expedited postal service, priority line, and expedited express. You will find the type of shipping methods available for buyers in your region as well as the amount you will pay for shipping when you are checking out and paying for your purchases.
Refunds and Returns at LightInTheBox
If you are worried that you may buy an item you won’t like at LightInTheBox, you may need to know now that the store accepts returns and grants refunds or exchanges. But then, you can’t just return every item you feel you don’t like because the store has a return policy that determines what is returnable and what is not. In this section of the LightInTheBox review, you are going to find out more about how returns, exchanges, and refunds are conducted at LightInTheBox.
Items Considered Returnable at LightInTheBox
LightInTheBox will accept the following items when you return them:
- Items damaged, soiled, or broken before you received them. That is, the damage isn’t caused by you but occurred during or before shipment.
- Items that were not the size or color you selected while placing an order.
- Items that are still brand new. That is, you have not unsealed them from their original packs, removed their original tags, washed or perfumed them, altered them, or used them in any way.
- Items returned within their warranty period. As of the time of writing this LightInTheBox review, the warranty periods for different items include:
- 1 year for lighting and faucets.
- 7 days for “No Reason” returns (that is, items you bought but decided you don’t want again even though they are the correct size and color and were not damaged. Note that these items must not be among the non-returnable items. You will find out more about this below.)
- 14 days for the return of cases, covers, and women’s swimwear.
- 30 days for other eligible items.
Items Never Accepted for Returns
LightInTheBox will not accept these items if you return them:
- Used, washed, or altered items. Note that if an item is damaged when you received it, you should contact customer service immediately and begin to process its return. Don’t try to fix it unless you don’t plan to return it.
- Items returned after the warranty period. You will find the warranty period for different items above. These periods are the time you have to send items back to the store for a refund or an exchange.
- Customized items. That is, items designed specifically for you because you requested it that way.
- Made-to-order items, etc.
You will find more details about the store’s return policy on the Frequently Asked Questions (FAQs) page of its website. You should try to stay familiar with the policy so you don’t make an avoidable mistake after purchasing from the store.
Can I Place An Order With My Mobile Phone at LightInTheBox?
Of course, you can buy items at LightInTheBox with your mobile devices. The store’s website is compatible with your phone or tablet, so you can use it to search for items and place an order on the site.
One more thing. LightInTheBox has a mobile app that is compatible with Android and iOS operating systems. You can download this app from Apple App Store or Google Play Store, depending on the operating system your phone or tablet uses. You will also find the link for downloading the app on the store’s website.
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Wrapping It Up
From this LightInTheBox review, it has become obvious that you can buy a lot of items you need from the store. The store is also available for you to shop 24/7 since it is online and never closes its door to customers. As you can also see, LightInTheBox is not a scam, so you can go ahead and start shopping at the store.
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I' can't even give this mob one star their return policy page is unusable, and they are uncontactable - so if you use this company do at your own risk I have been burnt but never again
It is totally impossible to get in contact with this company.They have receive payment for merchandise
purchased clothing for someone for Christmas and the person i gave it to did not like the gift. On trying to return in I was denied. I will Never purchase from this website again. The product was substandard and the recipient did not care for the gift.
I purchased 2 items from this company 4/5/2020 and did not receive either, however they did take my money is this not a scam? I tried to check it and their web site is impossible to use. Again I ask is this not a scam. Do not buy from this company unless you want to give your money away.