If you are looking for where and how to book a flight for your next trip, this JustFly review is for you. If you need to rent a car or book a hotel room when you reach your destination, you can also read this JustFly review. This article is also for you if you have plans of travelling in the nearest future or need to rent hotel rooms or book cars.
So, as you can see, this JustFly review is for everyone. But let’s first find out what JustFly is and how it works before we go ahead to see the services it can offer to make your trip less stressful.
What Is JustFly?
JustFly is an American travel agency that was launched in 2012 in Montreal. The company isn’t just a travel agency but an online platform that can help people to make arrangements for their domestic and international trips. JustFly is one of the places to visit when you want to search for flights, hotel rooms, and car rentals. This is why this JustFly review is going to give you a lot of information about this online travel agency so you can see how it can help you plan your trips.
But before you go ahead to sign up for the JustFly services, wouldn’t you want to know if the company can be trusted or not? Many people wonder if JustFly is a scam because of the way it makes things easier and cheaper for them. All the same, we will discuss JustFly’s legitimacy in a section of this JustFly review that is titled “Is JustFly legit or a scam?”. So, stay with us until we get to the end of the tour around this online agency.
How Does JustFly Work?
As we mentioned above, JustFly is an online travel agency that was incorporated in the United States in 2012. Initially, the agency was launched to serve only American users, but it has expanded its services to other parts of the world. So, no matter where you are today, as long as you can access the JustFly website, you can use its services.
But how does JustFly work? Does it own all the airlines and hotels you find on its site?
These two questions above are commonly asked concerning this travel agency. Well, to start with, we would love to let you know that JustFly doesn’t own the businesses you will find on its website. Its job is to provide you with the platform and resources to search for what you want, book them, and then pay for them. All the same, we are going to summarise how JustFly works below.
- As a travel agency, JustFly can only help you to find available flight tickets, hotel rooms, and cars to rent. It doesn’t sell tickets or accept the payments you will make when you pay for any services you book.
- As an online travel agency, JustFly will allow you to use its search engine to find the services you want. But you should remember the agency’s search engine is programmed to search for available flights, hotel rooms, and car rentals.
- The terms and conditions attached to any of the services you found through the JustFly website are not from the agency but from the provider of the service. For instance, if you discover the flight ticket you purchased has a no-refund policy attached to it, the condition isn’t from JustFly but the airline you patronized. This is why we recommend that you read the terms and conditions attached to every listing you found on JustFly because they are different from the others.
- JustFly will only collect a token from you as a commission for using its platform. It may also charge you for some optional add-ons you may purchase while booking some services. For instance, if you decide to purchase travel or seat protection while booking your flights, the charges will be collected by JustFly because you are contracting them to do some extra services for you.
You are going to find out more about this online agency and how it works as you continue reading this JustFly review.
Subscription and Subscription Plans
At the time of writing this JustFly review, you can’t book services through the online agency if you don’t have a user account with its website. Of course, if you don’t have an account with the site, you can search for flights, hotel rooms, and car rental services through the agency’s search engine and also make some selections. But when you want to pay for the bookings, you will have to log in to your account.
The good thing about JustFly is that it doesn’t have a paid subscription plan. That is, you can create your user account and manage it without paying a dime. So, you can as well go ahead and open your JustFly user account today and use it whenever you are ready to search for and book the kind of services you can find through its search engines.
JustFly Services
As you already know, JustFly is a travel agency that can help you make arrangements for flights, accommodations, and car rental services. However, we will use this section of the JustFly review to give you more insights into how each of these services works and how you can book them on the JustFly site.
Flights
If you want to book a flight to any destination, you should first check JustFly for available flights. You can use the site’s search engine to find flights taking off from your location and landing at your destination. You can even filter the search results to find cheaper flights and those taking off and arriving at a particular time. So, in summary, JustFly has the answer you need each time you want to find and book flights.
Booking flights at JustFly is very easy. When you want to do this, you can follow this step:
- First of all, log in to your JustFly account to start searching for flights. If you don’t have one, you should create your user account before proceeding. That will make the work easier and better for you.
- After logging in to your JustFly account, you should start your flight search by clicking the “Flights” button on the site’s main menu. You will also find the flight search engine on the homepage of the site. So you can as well go straight to the search engine without visiting the menu.
- You can go ahead to supply some details to the search engine so it can help you search for what you want. At the time of writing this JustFly review, the details you will supply include:
- If you’re booking tickets for a round, one-way, or multi-city trip.
- Where you are taking off from
- Your destination
- Your departure date
- Your return date (if it’s a round trip)
- The number of passengers involved, and
- The class of ticket you want
- Click the green “Search Flights” button to begin the flight search.
- When the search results download, scroll down the listing to select the one that suits you the most. Remember to check the prices and the number of available tickets under each option before making a choice.
- When you select a flight, you will be directed to a page, where you can provide the traveller’s information. You can select some add-ons, such as cancellation protection, travel protection, and baggage protection if you want.
- You can then proceed to pay for the seat(s) and complete your flight booking.
Hotel Accommodation
You can also use the JustFly search engine to find hotel accommodations. This service isn’t necessarily for those travelling because anyone can check into a hotel anytime any day. So, if for any reason you need to find a hotel room, you can use the JustFly search engine for the purpose.
So, here is the step you should take to find and book a hotel room through JustFly:
- You should log in to your JustFly user account to make it easier and faster to find and book a room.
- You should click the “Hotels” button on the site’s main menu.
- You should select the city or landmark for the search. You may notice while doing this that the search engine will ask you for departure and arrival time, date, and city. If you are not traveling, you should use the dates, place, and time you need the room(s) to fill in the spaces.
- You should state the number of rooms you need, the number of occupants needing the accommodation, and the ages of the occupants.
- Click the green search button to find available hotel rooms that match your request.
- Click on any of the listings to find out what it offers and the amount you will pay for the number of nights you are booking the room(s).
- Select the hotel room that meets your budget and taste and check out.
Flight + Hotel
If you want to search for and book a flight and a hotel room at once, without going through the stress of booking them separately, you can do that through JustFly. At the time of writing this JustFly review, there is no separate button for booking flights and hotel rooms together on the website’s main menu. But here is how you can do this booking together:
- When you visit the JustFly website, click “Flights” on the main menu.
- On the flight search engine, where you will provide details for searching for available flights, you should scroll down to find “Include hotel options”. Tick the box beside it.
- Provide your flight search information.
- Click “Search Flights” and follow the prompts. Each of the listings will provide an option for accommodation. Be sure to go for what suits your taste and budget.
Car Rental
At the time of writing this JustFly review, you can rent cars through the travel agency. Currently, you can access and rent cars from Hertz, Avis, Europcar, Dollar Oriental, National, Alamo, Budget, Thrifty, and other good car rental services in different countries. So, no matter where you’re going, JustFly will help you find a car rental service over there.
When you want to rent a car through JustFly, here is the step you should follow:
- Visit the JustFly website and log in to your user account.
- Click “Cars” on the site’s main menu so you can download the search engine for finding car rentals.
- Supply the search engine with the pick-up location, drop-off location, pick-up date, drop-off date, and driver’s age. Then click the green “Search” button to download the listing page of available cars.
- Go through the listing, select the best option, then check out and book it.
Payment Methods
At the time of writing this JustFly review, you can pay for your flights, hotel accommodations, and car rentals with credit and debit cards. Currently, JustFly accepts only the cards issued by Visa, MasterCard, American Express, Diners Club, and Discover. The travel agency will allow you to price and pay in US Dollars ($), Pound Sterling (£), and Euro (€).
JustFly Returns and Refunds Policy
One of the things people want to know about JustFly is the company’s returns and refunds policy. This is very crucial because you may need to cancel flights or any other services you booked through JustFly. So we will use this section of the JustFly review to give you some information concerning this policy.
As you already know, JustFly is an online travel agency that will help you to book flights, hotel rooms, and car rental services. As a result, you don’t pay to JustFly for the services. That is, you are going to use the JustFly platform to access and book services but the money you pay will not enter JustFly’s coffers but that of the service providers. The implication of this is that if you need to request a refund, JustFly is not in a position to determine whether your request will be granted or not.
What you have to do each time you want to book any services through JustFly is to read the cancelation and refund policies of each service provider. So, if you’re booking a flight ticket, you should read the cancelation policy of the airline. You should do the same when booking a hotel room or a car rental service.
Customer Service
At the time of writing this JustFly review, you can contact the store’s support team through a toll-free phone call. This service is available 24/7 so you can always contact the travel agency when the need arises. But before you make that phone call, you may need to check the agency’s website for its Frequently Asked Questions page. You are going to discover a lot of information about the travel agency when you go through that page. But if you don’t find what you were looking for on the page, you can go ahead and place that call.
Is JustFly Legit or a Scam?
If you are wondering whether JustFly is legit or a scam, this section of the JustFly review is for you. This is because we want to explain why JustFly is not a scam here. You can tell this when you remember that the online travel agency was incorporated in the United States. This means that it passed through the rigorous process and scrutiny involved with registering businesses in the country. Not only that but since the online travel agency is registered, its activities are monitored and regulated by the US government.
Another reason that will tell you that JustFly is legitimate is that it has been operating for a decade now. Remember that it was launched in 2012. If JustFly is a scam, it would have been discovered and shut down by now. So, you can go ahead and book your next flight on JustFly because it is a legitimate online travel agency.
What Do Customers Say about Justfly.com?
JustFly has a fairly good rating on several online platforms, such as Trustpilot, Trustindex, Feefo, and Sitejabber. Of course, some of its users complained about the services they received through the site (especially concerning issues related to cancelations and refunds) while others are happy with JustFly. But from what we can see, JustFly is doing great in rendering its services.
Related: BravoFly Review
Wrapping It Up
This JustFly review has disclosed the availability of a reputable online travel agency that can help people plan their trips. Through JustFly, you can search for and book flights, hotel rooms, and car rental services. The good thing about the agency is that it is now an international travel agency, which has made it possible for people from different parts of the world to use its search engine when planning their trips.
This JustFly review has also shown that JustFly is legit and should be trusted. So go ahead and start making arrangements for your trip through the online travel agency platform. However, remember to check the terms and conditions of the service providers you are booking their services because they are the ones to determine whether you will receive a refund or not if you cancel your booking.