Fashion Nova Review : Is Legit or Scam? 2024

Fashion Nova is an online fashion store for both women and men. You can shop for bodysuits, sexy club dresses, jeans, shoes, skirts and many more at cheap as well as affordable price.

Yes, Fashion Nova is a legit fashion store. It is not a scam because they will never steal your money or credit card details. They will not take your money without delivering your items to you.

But Fashion Nova does offer quality dresses just as shown on the store?

This Fashion Nova review will examine the store to provide the information that’ll help you answer these questions. And also decide whether the online fashion store is really able to make you the brightest shining star by giving you the latest trends, without hassles, and at unbeatable prices.

A nova is an astronomical event where a star can shine up to a million times brighter than normal.

This is definitely not a lesson in astronomy. Suffice it to say that Fashion Nova, the online fast-fashion retail store, say that they see you as a star; and that they are committed to giving you the latest fashion styles to make you the brightest shining star.

They promise not just the hottest trends, but also unbeatable prices and awesome service. There’s nothing more to ask for if a fashion store will give you the latest fashion styles (all top quality), at affordable prices, and stress free. You’ll not only be shining as the best dressed, you’ll also have your confidence glowing.

Fashion Nova Review at a glance:

• Legit and safe online fast fashion retail store
• Established in 2006, and went online in 2013
• Offers the latest styles in women’s fashion with a wide product range that includes dresses, tops, bottoms, beauty product and accessories. A men’s wear range is also available.
• Offers free shipping
• Allows returns and issues refunds
• Accept payment with credit/ debit cards, PayPal, Amazon Pay, Google Pay and in-store e-gift cards
• Customer Support available through online ticket and email
• Their website (https://www.fashionnova.com) is fully mobile optimized
• Has a string social media presence (instagram); and is a fine example in social media brand building

What is Fashion Nova?

Fashion Nova is one of the fastest growing clothing line on the internet. Though the company is better known for their women’s clothing range, they also offer men’s clothing.

Fashion Nova is a fast fashion shop, focused on finding the latest styles/ trends in fashion and making them available to their customers. If in your instagram feed, you see a celebrity dazzle in a new style, and you want it so much; it’s very likely that it is already inventoried by Fashion Nova. The company produces and make available over 400 new styles every week. The rate at which they develop new styles is unprecedented.

The company which was started by Richard Saghian in 2006 with one shop in Panorama Mall in Panorama City, California, is today a fully incorporated company, having five retail locations in Southern California.

One thing that sets Fashion Nova apart is their strong social media presence. The company is on top of using instagram to connect directly to customers and build the brand. Fashion Nova started using the social media platform even before going online. The company had over 60,000 instagram followers even before their website was launched, and today has over 15 million followers on the platform. Apart from connecting with customer using social media, Fashion Nova use celebrities and social media influencers to promote their products. You will find their clothes being promoted by top celebrities like Kylie Jenner, Cardi B, Khloe Kardashian, and Blac Chyna.

This strong social media accounts for the worldwide popularity of the brand despite having only five physical stores all in California. Any organization looking to use social media to build a rampaging brand will do well to look at the Fashion Nova blueprint.

Fashion Nova can be found at https://www.fashionnova.com. The website is fully mobile optimized, so you can access it with your mobile devices. All you need do is type the URL into any web browser and you’ll be redirected to the mobile website. You’ll be able to view all inventoried items, place orders, and access all other services as you would be able to with desktop devices.

Is Fashion Nova Legit

Fashion Nova is legit and not a scam fashion store. They will deliver you products without trying to steal your money and item. We have seen a lots of guys getting their items from Fashion Nova and majority of the Fashion Nova reviews found online have positive feedback about Fashion Nova. So, yes, Fashion Nova is legitimate.

You can also see other stores like Fashion such as Dresslily.com, Zaful.com, PrettyLittleThing.com etc.

Product Range

The ideal fashion store should be a one-stop shop to get completely dressed and to be that the shop should hold a variety of fashion products. It will not be the best experience to visit different stores for your different fashion items and have items being shipped to you from different locations.

Fashion Nova focuses on women’s fashion products, and they offer every women’s clothing piece you’ll need, for whatever occasion or season. Their inventory also include fashion accessories to complete your style when you step out.

The categories in the female clothing range include the following:

• Dresses – this include mini dresses, midi dresses, maxi dresses, everyday dresses, special occasion dresses and more
• Jeans – this include distressed/ ripped jeans, high waist jeans, overalls and flares, cropped/ ankle jeans, skinny jeans, hot mama (maternity) jeans, and more
• Tops – this include shirts and blouses, hoodies and sweatshirts, sweaters, crop tops, bodysuits and more
• Bottoms – this include pants, leggings, skirts, shorts, joggers, cargo bottoms and more
• Jackets – this include denim, leather jackets, suede jackets, faux fur jackets, casual jackets, outer wear and more
• Accessories – this include sunglasses, jewellery (earrings, necklaces, body jewellery, bracelets, rings), handbags, belts, hats and scarves, legwear, and beauty products (make up, cosmetic bag, etc).
• Lingerie – this include bra/ brallete, panties, sleep wear, shape wear, teddies, lingerie accessories (fish nets, blind fold sets, nipple covers/ pasties, faux fur handcuffs etc)
• Shoes – this include heels, boots and booties, sneakers, sandals, glass collections and more
• Other categories include rompers and jumpsuits, active wears, plus size and curves etc.

The main focus of Fashion Nova is women’s clothing, but they also offer a men’s range. Some of the men’s items you’ll find include active wear, denim, tops (tees, polos etc), jackets and outer wear, hoodies and sweaters, bottoms (joggers, jeans, pants, etc) shorts, accessories (backpack, canny packs, chains/ necklaces, rings, belts, sunglasses, socks etc), and more.

Price

The number one consideration when buying anything, whether online or from brick and mortar stores, is price. It is the same for fashion products.

True, people want to step out in style, looking good and having their confidence boosted, but they’ll not want to break the bank to achieve that. Therefore no matter how good the items in an online fashion store are, you’ll want to make sure that they are also pocket friendly.

Fashion Nova is able to offer competitive prices. You’ll find many elegant every day dresses that are less than $15.00; you’ll find top quality skirts costing about between $10.00 and $15.00. You’ll also find a host of tank tops, crop tops, active wear tops, and accessories that cost just $5.00.

Fashion Nova Video:

https://www.youtube.com/watch?v=e2v3D8WVZOU

Promotions

There is a reason price is the most significant factor affecting purchases – customers want to pay the least possible without any quality compromise.

Online stores know this, and run regular promotions that offer their products for less than their full prices. Therefore its good to consider the promotional packages offered by online stores, as they allow you get quality products for less.

Thankfully, from time to time, Fashion Nova run promotions that slash their prices. Many of the promotions are items -specific and time specific; that is applicable only to specified products, and only running for a specified period of time. Looking out for these promotions and taking advantage of them will give you a lot of cost savings.

As at this time of writing, there is a promotion that gives you a 20% discount on all Fashion Nova men’s denim. There’s also a “refer a friend” promotion that rewards both you and the friend referred. The package is 30% off the first order of the friend, and $30 for you. The only condition is that the first order of the friend should be above $75. If you have a lot of friends who’ll be willing and able to spend more than $75 on their first purchase from Fashion Nova, you’ll earn a lot of free money with which you can get some nice things from the store for yourself.

Shipping

Shipping is second only to price as an influencer of online purchases. Two important considerations are shipping cost and shipping time.

It’s been found that the leading reason customers abandon their shopping cart at checkout is because high shipping cost made the total expenditure on the items “unacceptable”, even though the prices of the items may have been “acceptable”. To almost every customer, it’s also unacceptable to have to wait forever for their orders to be delivered to them. Therefore it’s important to consider how much shipping will cost you, as well as how long it will take.

Generally, how much shipping cost and how long it’ll take depends on where the item are being shipped to. You should expect to pay a little more and wait a little longer, if your deliveries will be transversing the globe to get to you.

Fashion Nova offers both express delivery and standard “no-rush” delivery. For domestic US shipping, express delivery takes 2 to 3 business days, while standard delivery takes 3 to 7 business days. However, for all international shipping outside the US, there’s only a standard delivery that takes 6 to 10 business days.

It’s worth noting that these times are how long it takes the package to reach you after it is picked up by the carrier from the service centers of Fashion Nova. The order is first processed by Fashion Nova before it is picked up the carrier. So your total waiting time is a sum of the processing time and the above-mentioned transit time. The processing time is 3 days for express delivery and 7 days for standard delivery.

Thus, for US customers, it would take 5 to 6 business days after placing an order to receive their package via express delivery and 10 to 14 business days after to receive it using standard delivery. While all orders outside the US should be expected between 13 to 17 business days after the orders are placed.

I’m someone who had always maintained that 7 business days for processing an item is far too much time. I’ll like to Fashion Nova reduce their processing times; as this will reduce how long customers have to wait to receive their orders after placing them.

In terms of cost, shipping to anywhere in the US will set you back by $6.99 for express delivery and $3.99 for standard delivery. Only “no rush” delivery which takes 6 to 10 business days is available to shipment outside the US. Shipping to Canada cost $6.99, shipping to the UK cost $8.99, and shipping to every other country cost $15.00.

Interestingly, you can also get free shipping in Fashion Nova. The free shipping offer is designed to make you spend more in the store, as you’ll qualify for it only if your order (after all discounts and coupons have been applied) is over a specified amount. Customers in the US and Canada will get free shipping if their order is over $75; while customers shipping to UK and any other country will get free shipping only if their order is over $125.

It is impressive that Fashion Nova gives free shipping at all, as not many online fashion stores offers free shipping. With that, your expenditure on items will be the total of their advertised prices only.

However, since free shipping comes only when you’ve spent up to a particular amount, it’s important to consider how much that is, because you wouldn’t want to break the bank just to get free shipping. In this regard, Fashion Nova free shipping policy is definitely not the best we’ve seen. There are some fashion stores that ship free to the US and internationally for orders over $50 and $100 respectively. That’s $25 better than what Fashion Nova offers.

Payment Methods

If you see a piece that you like in an online shop, it will be frustrating to find that you cannot order it because the shop does not support any of the payment options that are available to you. Therefore, it is important to consider the options that any online shop supports, as well as whether using these channels to make payments is convenient.

Fashion Nova understands this and promises several payment options for your convenience. They accept the popular credit/ debit cards such as Visa, MasterCard, Discover and American Express. They also accept PayPal, Amazon Pay, Google Pay and Fashion Nova E-Gift Cards (online store credit).

With the payment options supported, it will be hassle free to make payment in the online store from anywhere you may be. However, it’ll be pleasing to see support for payment channels such as e-wallets and crypto currencies. E-wallets such as Skrill and Neteller are very popular in making online payments; and crypto currencies such as bitcoin are increasingly becoming popular and promises to overthrow fiat money.

Returns

Many customers would shop only in online stores that allow returns. This is to eliminate the risk of receiving items that they do not like, and being stuck with it. There are many reasons why you would want to return an item after receiving it. It could be that you simply do not like the item because it does not meet certain quality expectations that you had of it. For all sized items, there’s the problem of getting a wrong fit where the item is either too small or too big. Worst still, it could be that the item gets to you damaged. For all these reasons and more, it’s important to consider whether the store has a returns policy.

Thankfully, Fashion Nova allows returns. You can return items to them, and you’ll get a refund of your payment. You can return items by mail; by completing a returns form available in your package, and mailing it with the items to Fashion Nova. Alternatively, you can walk into any Fashion Nova brick and mortar store and return the items in person (Not that, Fashion Nova men’s clothing cannot be returned in store).

Returns Window

Fashion Nova allows only 30 days from the time of taking delivery for you to make any returns. Any returns that does not get back to their distribution center within 30 days of the delivery date (with a completed return slip), is considered a stale return, and is subject to being rejected.

Condition of returns

The items you return to Fashion Nova will be assessed, and only if approved will they process a refund for you.

For the returns to be approved, they must get back to Fashion Nova in their original state. The items must be free of any stains (from make-up, deodorant etc); they must be unworn and unwashed; and they must still have the original tags attached, including all paperwork, packaging, and accessories.

Final Sale Items

There are certain items that cannot be returned, no matter the reason you might have for wanting to return them.

This is not peculiar to Fashion Nova; almost all online fashion stores categorize certain items as “final sale items” that are not returnable. That position is understandable, as in most cases it has to do with health and hygiene concerns.

Items that you cannot return to Fashion Nova includes cosmetics and beauty products, bodysuits, swimsuits, and undergarments. Curiously, Fashion Nova also considers all item ending in $.96, $.97, $.98 as final sales items.

Cost of returns

However, the returns policy might not be the best you’ll want as a customer because it states amongst other things that Fashion Nova does not refund your returns shipping cost unless you received a damaged item.

So if you have issues with sizing or quality of an item, you can return it but at your own cost. And even when you do receive a damaged item, the customer support team will have to assess the damage (via a picture of the damaged item you’re required to email them), and give the green light, if you are to be refunded the shipping cost for the returns.

Another thing of worry is that Fashion Nova does not provide return labels. Many online fashion retailers use returns shipping labels to make it easy and convenient for customers to return items to them. These labels are prepaid and pre-addressed, and all the customer need do is attach one to the returns package and drop it off at a post office. Even if the returns is not free, the customer need not worry about the cost of returns shipping; because the label is prepaid and the cost will be deducted when the refund is being issued.

But in Fashion Nova, without a returns shipping label, you’ll have to pay for returns shipping when dropping off your returns package with the carrier.

Refund

Upon receipt of the returns, Fashion Nova will process your refund and you’ll get your payment in 5 to 7 days after. The refund is issued not as cash credit to your bank account via the original payment method, but as store credit which you can use for future purchases in the store. You’ll receive an e-gift card to the tune of the returns shipping cost (if applicable) plus the original payment for the item. The returns shipping cost refunded is only up to $10.00.

It is annoying that you only get free returns for damaged items; and even more so that Fashion Nova cap the refund at $10.00. It means that if the shipping cost of your returns is over $10.00, you’ll have to cover the rest. Having to pay for the returns of items that get to you damaged is not a pleasant experience. In my opinion, receiving damaged items is a kill-joy, and the shop should even be paying you for that.

Another annoyance with the returns policy is that you get your refunds only in stores credits. This effectively forces you to buy from them again. And it has to be online, as you cannot use the e-gift card issued to buy from one of their brick and mortar stores.

Many online fashion stores issue refund to customers’ bank account using the original method of payment. To all the many customers who would want refunds in their bank account, it would be a deal breaker that FashionNova issues refunds in store credits instead.

Customer Support

When shopping online, there might be need to contact the company if you have questions or complaints. Therefore, it’s important to consider the channels that the company makes available for contacting them, as well as whether the channels are helpful or not.

Fashion Nova has a support team that is available 24/ 7 to provide any needed assistance. To reach them, you can submit a support ticket using an online ticket form available in their website. Alternatively, you can reach them by sending a email using the email address: info@fashionnova.com.

In either case, they will get back to you via email, and the response is fast. Fashion Nova endeavour to respond to all support submissions within 24 hours. It’s impressive that they give prompt response; because the practice of some online platforms in not responding to inquiries/ queries for up to 2 days can be very frustrating.

However, there are many customers who’ll want instant feedback channels that will allow instantaneous responses. Such channels include live chat and telephone service. Unfortunately, Fashion Nova does not support any of such channels in providing assistance to customers.

Summary

Fashion Nova is arguably the fastest growing fashion brand in the world. Their global popularity owes much to their strategic social media marketing; but no campaign can keep a company together if it is not backed by quality products and/ or services.

Fashion Nova does provide the hottest trends especially in women fashion. You’ll find a variety of fashion products, all of excellent quality, and at pocket friendly prices. You’ll find promotions that make prices even more enticing, and there’s also free shipping, and fast delivery.

To ensure customer satisfaction, Fashion Nova allows returns and issue refunds; but there are many things not to like about their returns policy. Buyers bear the shipping cost of returns, except for damaged items; and even then, Fashion Nova refund returns shipping cost only up to $10.00. It also doesn’t help that return shipping labels are not provided, or that after returning items, your refund is issued not as cash to your bank account, but as store credit (e-gift cards).

I liked

• Legit and safe store backed by over a decade of operation in providing latest styles at affordable prices
• Real fast fashion store that releases over 400 new styles every week
• Free shipping
• Refer a friend promo that rewards you $30 when the friend makes the first order, and gives the friend 30% off the order amount
• Strong social media presence

I didn’t like:

• Limited payment options (no support for e-wallets and crypto currencies)
• Long order processing time (up to 7 business days)
• No returns shipping label
• Refunds are issued in store credits only
• Refund of returns shipping cost is capped at $10.00
• Customer support is not available via live chat or telephone service

Do you have an experience with Fashion Nova? Good or bad, kindly use the comment section below to give us your brief Fashion Nova review.