Technology has made it easy for people to stay in their homes, buy things they want, and have those things delivered to them in their homes or offices. They do this through e-commerce websites and any other form of online marketing and selling platforms, where people meet customers and sell items to them. One of the online marketplaces that you may want to check out is DHgate.
In this DHgate review, you are going to find out about an online marketplace that sells items cheaply to business owners. This company has been operating for years as a place to buy things wholesale. However, you are going to find out if DHgate is a scam or a legit online store when you are through reading this DHgate review.
So, stay with us throughout this DHgate review so you can find out more about this online marketplace and what it has to offer. Well, let’s take this tour together.
What Is DHgate?
DHgate is an online marketplace that allows buyers and sellers to meet for business transactions. The marketplace specializes in wholesale deals, so it sells mainly to business owners that want to buy stocks in large quantities for their stores and business outlets. This means you may not enjoy the marketplace if you’re not buying in bulk. However, private shoppers continue to flock to the site to buy products they want to use for personal purposes. So you too can go there to shop whenever you want to.
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DHgate was founded by Diane Wang in 2004. It is a Chinese company and its HQ is still in China. However, the marketplace has become global because it sells to shoppers in different parts of the world. This is why you can buy items from the store even though it is not located close to you.
How Does DHgate Work?
As you must have already known, DHgate is an online marketplace that is designed to sell things wholesale. However, some non-business owners come there to buy items for personal use and not to resell. So, even though DHgate is originally made for B2B transactions, it is also open for B2C transactions.
As a marketplace, DHgate is not the owner of the items you are going to buy there. What the company does is that it provides a platform, where people that want to sell products can display what they have while those that want to buy those items come there to pick up what they need.
As a result, when you place an order on DHgate, it is the seller that will process it and then ship the item to you. This is also the reason you should go through the terms and conditions attached to every item you wish to buy from DHgate.
At the time of writing this DHgate review, every purchase you make at the store will be shipped to you by the seller. You don’t have to visit the store to pick up what you paid for because you are going to pay shipping costs while checking out. But you have to know now that some sellers offer free shipping for all or some of their products.
Another thing you may need to know about DHgate is that it has a mobile app. At the time of writing this DHgate review, the store’s app is compatible with Android and iOS operating systems. This means you can use your iPhone, iPad, tablet, or Android smartphone to buy things at DHgate through its mobile app and website.
Subscription and Subscription Plans at DHgate
At the time of writing this DHgate review, you must not be a subscriber to buy an item at the store. You can show up as a guest shopper or as a subscriber anytime you want to shop there. But note that shoppers that opened accounts with the site do not pay subscription fees. That is, DHgate, at the time of writing this DHgate review, does not have a paid subscription plan.
Things You Can Buy at DHgate
Of course, as a marketplace that is open to different kinds of business owners, DHgate has thousands of items in its collections. Nevertheless, it categorizes them according to their nature and uses.
In this section of the DHgate review, you are going to find out some of the items available at the store. We will group them according to their categories to make it easier for you to find them when you visit the site. So, let’s see what DHgate has in stock currently.
Cell Phones, Cell Phone Accessories, and Renewable Energy
If you’re looking for where to buy new and refurbished cell phones, cell phone cases, screen protectors, cables, earphones of different types, cell phone chargers, batteries, and other parts of a cell phone, you should check out DHgate. You can also buy wearable technology, such as smart watches, smart wristbands, activity trackers, and smart straps at the marketplace.
Electronic and Cameras
If you click on this category, you will find different kinds of e-cigarette kits, atomizers, and other components of e-cigarettes. You can also buy smart electronics, digital cameras, headphones, speakers, microphones, MP3 and MP4 players, telescopes and binoculars, TVs, and projectors under this category.
Sports and Outdoors
This is the category, where you can find and purchase sports shoes, sports apparel, sports equipment, and gear for outdoor activities. As the name can tell you, the marketplace hosts sellers of items for different kinds of sports and outdoor activities.
Health and Beauty
If you’re looking for makeup, skincare products, nail art, body arts and tattoos, sex products, and beauty machines for salons, this is the section you should visit.
Shoes and Accessories
This section only hosts shoes, shoe parts, and shoe accessories. Here, you can buy shoes for men, women, sports, and special purposes (such as rain boots, safety shoes, wrestling shoes, and shoes for increasing heights).
Home, Garden, and Lighting
This section is where you can find items for your home, kitchen, dining, and bar. You can buy lights and lighting, pet supplies, party and festive supplies, and home textiles and decors from this section too.
Toys, Gifts, Baby, and Kids
As you can tell from the name, this is the place you should visit if you want to buy clothing for babies and kids, plush toys, stuffed animals, shoes for babies and kids, games, diapers, diaper bags, hair accessories, and every other thing you can think of buying for your children and baby.
Other Categories Apparel
At the time of writing this DHgate review, you can buy men’s clothing, women’s clothing, costumes, women’s underwear, and DIY clothing at this marketplace. If you want to buy any of these items, you should visit this section of DHgate’s website.
Jewelry and Watches
You can buy bracelets, necklaces, bangles, pins, broaches, wedding jewelry, beads, and watches at DHgate. These items were available under this category at the time of writing this DHGate review.
Weddings and Formal Events
As the name suggests, this is the section of the site that displays and sells dresses for special occasions, weddings, bridesmaids, and the mother of the bride. At the time of writing this DHgate review, you can buy groom’s wear, kid’s formal wear, wedding party supplies, and wedding accessories under this section of the online marketplace.
Hair and Styling
If you visit this section of the DHgate website, you will find hair extensions, wigs, hair closure, hair care products, tools for styling hair, and hair accessories.
Automobiles & Motorcycles
Well, at the time of writing this DHgate review, you can’t buy cars at the marketplace but you can buy scooters and ATV motorcycles. You can also buy auto electronics, auto, and motorcycle parts, tools for vehicles, car and motorcycle accessories, and car cleaning products.
Computers and Games
You can buy tablets (new and refurbished), laptops, keyboards, printers, and other computer accessories and supplies at DHgate. You can also buy game players and accessories at the marketplace.
Bags and Fashion Accessories
This is the section you should visit if you want to buy belts, bags, sunglasses, hats, caps, scarves, keychains, ties, and every other kind of fashion accessory you can think of.
Business and Industrial
This section is where business owners and industrialists visit to search for and buy their office and workshop equipment and supplies.
Other Categories
At the time of writing this DHgate review, you can buy different kinds of items from this section. The items currently available include office and school supplies (such as writing materials, filing products, bags, pencil cases, pencils, and different kinds of pens), packing and shipping (they include packing bags, packing bottles, packing tape, and packing boxes), video surveillance (including CCTV camera, lens, DVR, and systems as well as baby monitors), intercom and access control (such as doorbells, video door phones, mini cameras, and access control cards), tactical gear, guitars and accessories, household appliances (such as vacuum cleaners, humidifiers, hair dryer, hair clipper, and electronic toothbrush).
How to Place an Order at DHgate
Placing an order at DHgate is very simple. It requires the same processes you take while placing orders in other online stores. But here are a few things you should bear in mind while purchasing an item at DHgate.
- At the time of writing this DHgate review, you don’t need to own a user account with the marketplace before you can shop on the site.
- It is not all products that are shipped globally. That is, you may see an item you’ll love to have but the seller may not add your region to where he will wish to deliver the item. So, you should always find out if an item will be shipped to your location before paying for it.
- The order page of every product contains the following information, which you should always use to its best:
- The description of items and how to use them.
- Several photos of products show how they are used in real life. This will enable you to discover the size and other physical attributes of an item.
- Product reviews from previous buyers.
- The return and refund policy that guides a product.
- The available shipping options.
Payment Methods Accepted at DHgate
One of the reasons DHgate is doing great is that it accepts a lot of payment methods. At the time of writing this DHgate review, you can pay for items at the store through credit cards, debit cards, bank transfers, and payment transfers.
You may wish to know that it is not all credit or debit cards that will be accepted at the store. At the time of writing this DHgate review, you can only pay with Visa, MasterCard, Discover, Diners Club, Maestro, MasterCash, American Express, Union Pay, and Bancontact if you’re opting for a credit or debit card.
If you want to use the payment transfer option, you can pay with your Skrill account, Apple Pay account, and so many other e-wallet and e-voucher payment methods.
You may also wish to know that DHgate sets prices of items in shoppers’ local currencies. That is, if you want to shop at the site, the prices of the items will be displayed in your local currency. And when you want to pay for your purchases, you will also do that in your local currency. This means you will not have to worry about finding foreign exchange for your purchases when you shop at DHgate.
Shipping Methods
At the time of writing this DHgate review, you can choose different shipping options the seller will use to deliver your purchases to you. The sellers offer both standard and expedited shipping methods.
Of course, after shopping, you will find the shipping methods the seller uses when you’re checking out. You can then select the best method from the available options.
You may need to know that each seller may use different shipping options on DHgate. This means you should buy things from sellers that use your preferred shipping methods.
Another thing worth mentioning here is that some sellers offer free shipping for all the products while some do when shoppers buy items worth a specified value. These are things you should look out for while shopping at DHgate.
Returns and Refund Policy at DHgate
As you already know, DHgate is only a marketplace that provides a platform for buyers and sellers to meet and carry out transactions. As a result, the items you will find on the site belong to independent business owners. So, in a situation you want to request a refund, you will first contact the seller and not the marketplace customer service. You can only reach out to DHgate if you need to raise a dispute ticket when the seller fails to respond to your message.
Another thing you should note here is that if you want to request a refund, you’re supposed to start the process within 7 days of receiving the concerned item. If you miss this 7-day window, your request will no longer be honored.
Customer Support
At the time of writing this DHgate review, you can contact a seller at the marketplace through live chat or email. You will find the buttons for contacting sellers on the order page or the detail page of a product. If you send an email and received no response, you can go for the live chat option.
Note that you can’t contact DHgate’s customer service team unless you want to escalate a dispute. But to do that, you must first reach out to the concerned seller and only raise a dispute ticket if you feel the seller is deliberately ignoring you.
Another good thing about DHgate is that it has a Frequently Asked Questions page that is very vast. You will always find the information you need about the brand on that page. However, if you need to contact the support team, you will find the button for that on your dashboard. Alternatively, you should contact the concerned seller.
Is DHgate Legit?
One major thing, which this DHgate review has revealed is that DHgate is not a scam. One of the things that can tell you how true the claim is, is that the company is registered and regulated by the Chinese government. If DHgate was doing any illegal business or scamming its customers, it would have been closed down by now. But, as you do, the company is expanding to other parts of the world, thereby telling you that you have nothing to worry about because DHgate is legit.
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Let’s Wrap It Up
If you are still contemplating whether it’s safe to place an order at DHgate, the answer is yes. As you can see from this DHgate review, you are going to buy so many things you can use at home, office, and garden from the marketplace. Since DHgate is legit, you can be assured that you will have value for your money when you shop there. However, even though DHgate is not a scam, you have to choose your supplier wisely. Start by reading reviews on any product you want to buy to be sure it is genuine. And, remember to buy in small quantities when making your first purchase.
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Dhgate é fraude,não fala com o vendedor para o envio dos produtos.
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