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Is CDKeys Legit?
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Is CDKeys Scam?
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Customer Care service
Overall
CDKeys is a games key reseller that specializes in providing you with the best digital codes for the hottest games. If providing the hottest games is not tantalizing enough, at this store you don’t have to pay full price or wait for a game again because they also combine the “lowest prices with rapid digital delivery”.
The hottest games; at the lowest prices; and delivered rapidly. A platform that gives those should be any gamers’ go-to destination. However, before heading off to CDKeys.com, it should be noted that it is one thing to promise, but it is a different thing entirely to deliver on the promise.
So the big questions include; will you find activation keys for the hottest games on CDKeys.com; are their prices actually the lowest; do they deliver rapidly? In the first place is CDKeys safe?
Yes, CDKeys is legit. It is not a scam because they will never steal your money or credit card detail. And you will get any cd key you purchased from the site without problem.
This CDKeys review will examine CDKeys.com in order to provide the information that will help you answer these questions and more.
CDKeys review at a glance
- A Dubai based reseller of digital codes for games
- CDKeys.com is a business entity and not a marketplace where you buy from another individual
- Provide a wide range of Xbox live points and subscriptions, PlayStation Network cards, PC games and expansion packs, Nintendo games, and Top Up cards
- Offer competitive prices
- Refunds are only offered on a discretionary basis
- Customer support is available via email
What is CDKeys?
CDKeys is owned by Omnyex E-Commerce DMCC, which is a leading independent wholesaler and distributor of digital products globally. The company is based out of Dubai; and according to the official CD Keys website, they have “over 20 years of combined industry experience”.
A CDkey is simply a product code. In the gaming world, a CD key is the combination of numbers or letters that you’ll find on a sticker inside a games’ case (or printed on a game’s quick reference card) which is to be used to activate the game.
That said; the platform needs no other introduction. It’s a store where you can get product keys to games (that is, digital codes and keys with which to activate games). It also means that they do not sell physical boxed games. The store is all about digital products.
CD Keys takes pride in having an extensive network of suppliers and contacts from which they source products. They get products from their suppliers, and then inventory the product in their store; so when you buy from CD Keys, you are buying from the store. This means that CD Keys is a business entity and not simply a marketplace.
It should be said that many of the very popular names in the digital codes and keys reselling business are simply marketplaces. When a platform is a marketplace, any item purchased there is not purchased from the platform, but simply from another individual who is selling on the platform.
Where individuals are selling to each other in a marketplace, there’s no way to tell where the digital codes and keys being sold originated from. So codes obtained by fraud and illegal means proliferate the market places.
However, the risk of getting a stolen or illegally obtained code is considerably reduced when buying from a business entity. Some argue that you still cannot tell if the keys sold at CD Keys are not obtained by tricks. However, your answer to the following question should rest the matter: Where are you more likely to get codes obtained codes by tricks; a 100% legal business entity like CD Keys, or an unknown individual selling in a marketplace where his/ her credentials were not even verified before being admitted? Operating as a business entity is one of the things that make CD Keys probably the most legit of all the game keys resellers in the industry.
You’ll also find that CDKeys do not go about sponsoring influencers. They do not pay megabucks to authoritative figures and influencers who’ll then go shouting the platform to followers. Granted, the success of most of the bigger names in the business is by such aggressive advertising and marketing. However, CDKeys focuses on creating value and being better than the competition and letting the value created draw customers.
Is CDKeys.com legit?
CDKeys is legit, not a scam. There is a lot of positive feedback from its customers. Determining whether an online platform is legit before using it is becoming increasingly important. This is especially so when you have to spend your hard-earned money on the platform. There are just too many fraudsters in cyberspace, and one of their many ways of ripping people off is opening scam stores where people will make payment for orders that will never be delivered. If you won’t want to lose your money to these fraudsters, you’ll want to make sure that the store you intend to use is legit.
The best test of legitimacy is whether the platform is legal. In this regard, CD Keys ticks the box. First, CDKeys.com is owned by a 100% legal company. Omnyex E-Commerce DMCC which owns CDKeys.com is a private company incorporated in Dubai under the laws of DMCC Free Zone, and with license number JLT-69058. Suffice it to say that no scam/ fake store will seek company registration.
You’ll also find that the company has physical existence with its principal place of business at Unit 2603, JBCT, JLT, Dubai, United Arab Emirates. Suffice it to say that scam stores operate only virtually. Especially where the products traded are digital products, you’ll find no physical trace of the existence of scam stores, except the website that advertises them.
Also, CD Keys claims over 20 years in the digital codes and keys reselling business. This lends a hand to CD Keys being legit from another perspective, which is selling functional codes that work as intended. It is one thing for a company to be legal and for it to deliver orders, but it is another thing entirely for the codes/ keys delivered to function as intended.
Thus, no matter how legal a company is, if the product they sell you is useless to you, you won’t be considering them legit. Suffice it to say that a company whose products are not functional will be called out in no time.
Also, in there about two decades of operation, CD Keys would have been called out if their products do not function as intended. However, it’s almost unheard of that keys obtained in CD Keys turn out expired or revoked. Thus, CD Keys is not only a company that is legit in being legal and fulfilling orders, but also legit in that the products sold are functional and work as intended.
Is CD Keys safe?
CDKeys is also safe. A legit store will not rip you off, but you need the store to also be safe so that using it will not leave you exposed to others who’ll want to rip you off. A store can leave you exposed to cybercriminals if it does not effectively safeguard the sensitive information you share with them.
Joining and buying from any online platform entails sharing personal information (such as name, telephone numbers, contact address, etc) and payment instrument details (such as credit card details). If you wouldn’t mind that the former is exposed, you definitely will mind if the latter is exposed. Thus the ideal store (including games digital code reseller) is one that effectively safeguards customers’ data.
In this regard, CD Keys ticks the box. They say in their fine prints that they have in place suitable physical, electronic, and managerial procedures to safeguard and secure the information that they collect online. In our nitpicking minds, we’ll want to know the details of some of those procedures to assure us of their security.
However, we can be confident (despite not knowing the details) that CD Keys is safe because they are one store that has not suffered a data breach. Also, they are very transparent where needed. For example, they not only tell that they use cookies, but they proceed to list the cookies used, the information the cookies collect, and why such collection is necessary.
Lastly, they pledge not to sell, distribute or lease your information to third parties unless your express permission is given or they are required by law to do so. Visit Cdkeys.com to signup.
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Features
Product Range
No matter the item you want to buy, the ideal shop will be one that offers a wide range of products. It’s true even for specialized stores; a go-to store will be measured by its ability to offer customers a much wider choice of products in its niche.
In this regard, CK Keys has carved a niche for itself. As their name suggests, they deal on only CD Keys (read as activation codes for games). Most often than not, third-party sellers of CD Keys dabble into other digital products such as Antivirus keys. However, CD Keys has remained true to its brand, and rather than draw in other unrelated digital products, they have focused on expanding the choice available within their niche. As a result, you will almost always find the keys to any game from the game providers they cover.
The menu on the website of CD Keys reveals the following as the product offerings of the website:
- PC – PC games and time cards
- PSN – PSN Games, PSN Top-Up cards, Playstation Plus, Addons and Season Passes
- Xbox – Xbox Games, Gift cards/ Points, Membership, Season Passes
- Nintendo – WII U Games, 3DSGames, EShop Topup cards, Switch
- Top Ups – iTunes, FaceBook, Google Play, Origin, Steam, BattleNet, NetFlix, NowTV
The primary promise of CD Keys was providing digital codes for the hottest games. The range of product listed above show that they deliver on that promise. You’ll find that CD Keys is the right place if you want the biggest Xbox live points and subscriptions, PlayStation Network cards, and PC Games and expansion packs.
Nintendo fans are also covered with a stellar range of Wii U and 3DS digital games; and if you want a treat on Steam, Origin, iTunes, Google Play, Facebook, etc, you don’t need to go to another place to get the top-up cards. However, apart from those, you can also pre-order games that have not been released yet.
Prices
Price is the most important factor in any purchase whether online or in brick and mortar stores, and it’s no different in the world of gaming. No matter how bad you need a game, you’ll be turned off if you perceive that it is unreasonably priced. Thus, the ideal store will offer digital codes at reasonable price ranges.
One of the promises of CD Keys is offering the lowest prices. The best way of determining that is by doing a comparative analysis of prices in the store with prices offered elsewhere. When we did that, we found that CDKeys.com really does offer some of the most competitive prices in the market.
The first comparison is between prices when purchasing retail and prices at CDKeys.com. There can be only one winner in this. The only reason there are third-party sellers of digital codes and keys for games is to make the items available for less than their full price. Thus, retail price means paying the full price, while third party resellers (like CDKeys.com) generally have lower prices. That said; you’ll find game keys on CDKeys.com that are 15% – 90% lower than the retail price.
The next comparison is between prices on CDKeys.com and prices on other resellers’ platforms. True to the promise of CDKeys.com, they have some of the lowest prices in the market. For example, at the time of writing, CD Keys had the lowest price for the keys of the PC game “Tom Clancy’s, The Division 2”. At $43.49, their price was lower than those of popular resellers such as Kinguin ($48.57) and Gaming Dragons ($51.90).
However, for some other games, you might be able to find cheaper digital codes and keys in some stores than on CDKeys.com. Thus, it can be said that CD Keys really do offer low prices. For some items, their prices are even the lowest you’ll find; and for other items, their prices may not be the lowest, but they’ll be competitively priced.
In the grey market of third party digital code reselling, low prices arouse suspicion. This is because it is not uncommon for a person to acquire codes through fraud and other illegal means, and then offer the codes for sale at cheap prices. Thus, it’s important to consider how CD Keys is able to offer low prices.
The first is that they only sell products in digital format. So they are able to make significant savings on overheads, postage and related expenses; and then they pass these reductions to you, which ensures that their pricing is competitive.
Secondly, they have an extensive network of suppliers and contacts from all corners of the globe from which they source their products. In this regard, they ensure the cheapest possible prices through regional price differences. Generally, global companies adjust their prices in different regions.
Thus, you’ll find a product at a high price in tier 1 countries, but that same product will be selling at a significantly reduced price in third world countries. For games companies, regional price adjustment is even more necessary to increase sales because after developing the games, the cost of producing each unit to be sold is simply the cost of putting the game on a disk and shipping it out to retail centres.
Thus, the companies needing a high turnover will adjust prices in different regions; heavily discounting prices in some regions so that more persons in those regions can afford the games.
Regional price adjustment results in regional price differences, and that is what CD Keys takes advantage of to provide their low prices.
Payment Method
One of the definitions of a bad experience is having a headache in the process of spending your own money. Thus, the ideal online store should have a painless payment process. One of the first things to look out for is the supported payment methods.
You’ll want a store that supports a wide range of payment options so that no matter where you are resident, you’ll easily find one that you can use to conveniently pay for your order. CD Keys ticks the box in this regard. You can pay for your orders using Master Card, Maestro, Visa, American Express, Diners Club, Discover, PayPal, Sofort, Skrill, Alipay, Giropay, Neteller, Bitcoin, and iDeal.
However, you should know that this is the full range of options available; and that means not all the options will be available to you in your region. However, with this wide range, you should not have any issue with paying for your order.
Also, CD Keys accepts a wide range of currencies. At the bottom of each page of their website, you’ll find that they support over 30 international currencies, which include USD, EUR, GBP, CAD, and AUD. Supporting different currencies will save you the hassle of currency conversion and the associated costs.
Lead Time
One of the promises of CD Keys is delivering orders rapidly. They advertise that they offer rapid digital delivery. They say that with them the days of waiting for a game after ordering your keys are over; and that you can start playing your favourite game fast.
Our test and a quick look at what others have to say confirm that CD Keys does deliver on its promise of rapid delivery. CD Keys does have a key delivery system that allows for instant and automatic allocation of game keys. This is made possible because they deal with only digital products. Once you make payment, the key will be immediately made available; it will be sent to your email account, and you can also access it on your CDKeys.com account.
You should know that as part of their standard security measures, orders are routinely selected for review. If your order is so selected, it will not be delivered instantly. It will be held so that it can be reviewed by one of their agents. However, the process is fast; the order will be cleared and you’ll have your game key within an hour.
Refunds Policy
You’ll scarcely find any customer review online about the refunds process in CD Keys. On the one hand, this is good because it means that almost all of the thousands of customers that have used CD Keys have not had cause to return anything. You’ll most likely be satisfied with your CD Keys purchase and will not have to look at returns and refund policies.
However, it’s good to know what’s applicable just in case someone turns up dissatisfied with a purchase. The answer to whether CD Keys allow returns and issue refunds is surprisingly not as simple and straightforward as other services on the platform.
In fact, to err on the side of caution, we’ll say that CD Keys does not offer refunds. If you’re not happy with your purchase, you can reach out to them. However, you will not get a refund for games that have been played or keys that have been redeemed. In their words, refunds are only offered on a “discretionary basis”. To us, that means “don’t expect to get a refund”.
Countries
You don’t want your gaming experience to be limited because of where you are resident in the world. Thus, you’ll want a game keys reseller that is able to deliver keys to you no matter where you are resident. In this regard, the ideal reseller is one that delivers keys worldwide.
CD Keys ticks the box. They sell to all countries of the world except Iran, Yemen, North Korea and Syria. It should be said that some persons have reported country-related issues; that is, not being able to activate certain keys in their countries. However, that issue has been traced to ordering keys tagged as US or EU when residents outside those territories. It’s an issue that can be solved by checking the description of keys before ordering; keys tagged worldwide are eligible for activation worldwide.
Customer Support
Knowing Murphy’s Law that “anything that can go wrong will go wrong”, you’ll want a reseller that will be there for you when something does go wrong. In this regard, the ideal reseller will provide different channels for customers to contact them, and they’ll provide a prompt and helpful response when contacted.
In terms of getting assistance in CDKeys.com, the first stop is a support page on their website where you’ll find an FAQ section and a knowledge base. These pages hold articles that’ll answer some of the questions that you may have about the company, their service and its offerings.
If you want direct contact with a customer support rep of CD Keys, you can use either the contact form on their website or by email. For email support, you should submit your queries to support@cdkeys.com. With either method, you’ll receive the response in your mail inbox. They also have a relatively short response time; which ensures that you won’t have to be waiting too long to get needed help. Most support tickets are answered in only a few hours.
However, we’ll like to see more support channels, especially instant feedback options such as live chat and telephone support.
Buying Experience
Buying from CD Keys is very straightforward and easy. The simple steps are as follows:
- You sign up and create an account on CDKeys.com
- You browse through product listings, select desired product, and add it to your shopping cart
- Proceed to checkout and pay for the product(s)
- Do a phone verification
If the payment is successful, and you also successfully complete the phone verification you’ll receive the ordered digital codes or keys within seconds; and you can then enter the code/ key in the appropriate fields, install your game, and be ready for some exciting gaming. You’ll be up and running in only a few minutes. Buying from CD Keys is fast and easy. You’ll not even have to contact customer support at any point in the process.
The only issues that have been reported have to do with phone verification, and they are few and far in between. The verification itself is a simple process that simply involves getting a verification code sent to you, and you typing that verification code into CDKeys.com.
Because of the few reported issues with the phone verification process, we do not like that the verification step comes after making a payment. We’ll like that all account verifications are done before making payment so that if there are any issues with verification, you’ll not have your funds tied down until such a time that the issues are resolved.
To wrap up the review, we looked at other review platforms to see what customers who have bought from CD Keys are saying about the website. We also find that CD Keys has very good reviews on independent customers’ reviews platforms. In one of such platforms (Trust Pilot), CD Keys has an average rating of 9.1 out of 10; with over 90% of the over 15,600 reviewers giving them an excellent 5-star rating.
The customers raved about the buying process, their prices and their legitimacy. You’ll find expressions like “quick and easy purchase process”, “easy to use for codes and instant delivery”, “cheapest place for PS subscriptions”, “great system for buying cheap games”, “cost-effective. Time-efficient”, “trustworthy site”, and more.
On other platforms like Reddit, you’ll also find raving reviews of CD Keys, with the commentators also highlighting CD Keys’ competitive prices, easy buying process, and fast delivery.
Pros:
- Operate as a business entity and not a marketplace
- Offers a wide range of digital codes and keys for games
- Available in all but four countries of the world
- They support an extensive list of payment options
- Offers a very easy purchase system
- They deliver orders rapidly (mostly within seconds after payment)
Cons
- Refunds are only offered on a discretionary basis
- Limited options for contacting customer support; no live chat or telephone support service
- Phone verification is done after making the payment; and if there are issues with verification, funds could be tied down
Conclusion
CD Keys is one of the better-known names in the digital codes and game keys reselling business. Being operated by a company that is 100% legal, and with about 20 years’ record of delivering functional keys and other seamless services; there’s no doubt that CD Keys is legit.
In fact, they operate as a business entity and sell codes in-store; and not as a marketplace where you buy keys from other unknown individuals. In fact, because of this operational model, CD Keys is probably the most legit of all the game keys resellers in the industry.
Unlike other resellers that branch to include other unrelated digital products, CD Keys has focused on game keys and top-ups, and so they are able to offer a wide range of products which includes PSN, Xbox, and Xbox keys, and games to Nintendo devices.
CD Keys also boasts of painless service. They support many payment options and different currencies, so paying for orders will be smooth and straightforward. They offer only digital products, so they are also able to deliver orders rapidly.
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The overall efficiency of their service means that you’ll have very few reasons to contact customer support, but if you do, you’ll also find a very helpful customer support service that answers promptly, with the only dent being having limited options to directly contact the customer support service.
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Do you have any experience with CDKeys? How was your experience? Kindly use the review section below to give us your brief CDKeys review.
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I purchased a game key in late November as a gift for a family member. Went to redeem the game but some thief had already redeemed the code in early December and let me stress it was not me!!! CDKEYS told me to contact Microsoft Xbox who confirmed that somebody had redeemed the game in early December. I go back to CDKEYS with this evidence, but they want nothing to do with reimbursing me my money or even being decent enough to give me a new key. I am well angry with CDKEYS and would not recommend you go anywhere near them if you buy a game and its stolen by a hacker in Russia for example and CDKEYS tell you to get lost. CDKEYS ARE A JOKE!!!
I've had nothing but issues with this website.
I purchased FIFA points, £71.99 worth. They have not went onto my account, all proof of that has been sent through to them. They do not care a jot.
They also have a "promotion" for Cdkoins that build up like clubcard points. Biggest difference between the two though is you can actually spend your clubcard points.
In summary, they dont give you the productions you buy and when you complain they tell you there is nothing they can do and their promotions are fake.
Stay away at any cost!!