AmiClubwear is a Los Angeles based fashion shop that advertises as “a positive place for girls”. That the store is for girls tells you that the store provides only women clothing. That it is “a positive place” tells you that it should be a destination for gorgeous picks.
AmiClubwear is a legit fashion store. It is not a scam site because customers are not complaining about their money getiing stolen on the platform. They all receive their orders.
But does AmiClubwear offer quality materials?
Is AmiClubwear really a go-to place for top quality gorgeous women fashion pieces? If the store does have the product, does it offer the service that we’ll want of the ideal fashion online store (such as easy ordering, fast delivery, effective customer support service, etc)? In the first place, is Ami Clubwear products genuine?
Top 5 Most Popular Fashion Stores Online:
- Amazon.com (Most Popular & Legitimate)
- Rotita.com (Beautiful Dresses)
- Modlily.com
- Cupshe.com
- Bellelily.com
This AmiClubwear review will examine Ami Clubwear in order to help you answer these questions and more.
AmiClubwear review at a glance
- Website is www.amiclubwear.com
- Ami Clubwear is a fashion store exclusively women; they sell only women products – clothing, shoes, and accessories
- Ami Clubwear is exclusively online; they do not operate physical retail outlets
- Ami Clubwear offers some of the most competitive prices in the industry, backed by a host of cost-saving offers
- Ships to the US and other international locations
- Free shipping is offered (albeit to US orders below $50)
- Returns are allowed if made within 30 days of the delivery date
- Customer support is available via a postal, email, and telephone service
Visit AmiClubwear alternatives if you are not satisfied with AmiClubwear.
Is AmiClubwear safe?
AmiClubwear is a safe and legitimate fashion store. A safe store will safeguard the sensitive information that you share with it. You don’t want information such as your personal data or your credit card details leaking into the hands of cyber fraudsters; thus you will make sure that the online store you use is not only legit but safe.
Ami Clubwear use the Stronghold secure server which is a very secure software; it also supports industry- standard 128 bit SSL encryption. This ensures that when using the website your personal data and transaction details is encrypted and transmitted through a private connection. That way, customers’ data is shielded from unauthorized persons; but even if captured, it is scrambled and cannot be read by the hackers. That said; it’s safe to say that Ami Clubwear is safe.
Products
Product Range
The ideal store should hold a variety of products, so that you can get all your related items from one place. This affords convenience because you’ll not have to check out multiple stores; but more importantly, it also saves costs. You’ll be able to get price discounts with high orders, and you’ll only pay to ship one order from the one store, instead of paying to ship multiple orders from different stores.
Though Ami Clubwear focuses on women wear, the online store provides a wide range of products. You’ll find all types of clothing, shoes, and fashion accessories. The different categories in the store( and the items you’ll find in each category) are as follows:
Clothing
- Dresses – Party Dresses, Bandage Dresses, Bodycon Dresses, Club Dresses, Cocktail Dresses, Floral Dresses, Little Black Dresses, Lace Mesh Dresses, Maxi Dresses, Sequin Dresses, Spring Dresses, Sweater Dresses
- Clothing Tops – Crop Tops, Lace and Mesh, Sheer
- Bottom – Jeans, Pants, Palazzo Pants, Shorts, Skinny Jeans, Skirts, and Yoga Pants
- Intimates – Undergarment, Lingerie, Leggings/ Hosiery, Corsets, Exotic costumes, Sexy Costumes, Bedroom Costumes
- Plus Sizes
- Costumes – Holiday Costumes, Halloween Costumes (Angel Costume, Army Costumes, Cleopatra Costumes, Cop Costumes, Devil Costumes, Disney Costumes, Indian Costumes, Pirates Costumes, Sailor Costumes, Schoolgirl Costumes, Skeleton Costumes, Western Costumes, Witch Costumes), Costume Shoes, Costume Accessories (Halloween Wigs), Bedroom Costumes (Sexy Costumes, Dominatrix Costume, Exotic Costume, Geisha Costume, Maid’s Costume, Nurse Costume, PlayBoy Bunny Costume), Storybook Costume (Alice in Wonderland, Cruella Deville Costume, Fairy Costume, Maleficent Costume, Mermaid Costume, Minnie Mouse Costumes, Princess Costume, Snow White Costume), Cosplay Costume (Jessica Rabbit Costume, Ninja Costumes, Stars Wars Costumes), Superhero Costumes (Batgirl Costumes, Captain America Costume, Catwoman Costumes, Harley Quinn Costume, Poison Ivy Costumes, Super girl Costume, Wonder Woman Costume), Retro Costumes (Circus Costumes, Flapper Costumes, Gangster Costumes)
- Sweater, Cardigan Sweaters
- Clubwear/ Rave
- Outerwear
- Outfits – 2 Piece Dresses, Bodysuits, Jumpsuits, Rompers
Shoes
- Boots – Flat Boots, High Heel Boots, Knee High Boots, Pointed Toe Boots, Thigh High Boots
- Booties – Lace Up Booties
- High Heels – Chunky Heels, Clear Heels, Fringe Heels, Fur Heels, Lace Up Heels, Pumps, Single Sole Heels, Stilettos
- Flats – Sneakers
- Sandals (Gladiator Sandals)
- Wedges – Sneaker Wedges
Swimsuit
One- Piece, Two Piece, Plus size Swim, Animal Print, Bandeu, Bling/ Sequin, Crochet, Color Block, Cover Ups, Flag Print, Fringe, High Neck, High Waist Bikini, Lace, LBB (Little Black Bikinis), Pucker Back/ Scrunch Butt, Push Up/ Padded, Strappy
Accessory
Jewelry (Body, Bracelets, Earrings, Necklaces, Rings, Watches), Beauty (Eyelashes, Fragrance, Wigs), Handbags (Bags, Wallets), Accessory Set, Belts, Hair, Hair, Hats, Hello Kitty, Scarves, Sunglasses.
The above shows that Ami Clubwear offers a wide product range. However, if want to purchase beauty products, you’ll have to look somewhere else.
Inventory Size
You want a store where you have a large collection to choose from in the different product sections. You won’t want to buy dress, only to find that the store offers only 2 or 3 different styles. Thus, the ideal fashion store should not only hold a variety of products, but also a large inventory of each product type. That way, you’re more likely to find something that’ll appeal to you taste and preferences.
In this regards, you’ll find that Ami Clubwear does well in many of their product sections. For example, at the time of writing this review, there were about: 900 different styles in the dresses section, and 180 different items in the Sweaters section. However, the Bottoms section was not as well stocked as the other section in the clothing category. For example, there were only 42 skirts, 48 Pants, and about 100 Shorts. Other categories were well stocked; there were about 330 boots, about 1680 Heels, and over 1,740 costumes.
With the numbers provided by Ami Clubwear, you’ll have a large number of items to choose when shopping to satisfy all your selection needs.
Product Quality
You’ll want an online store to offer only top quality items so that even if you close your eyes and pick any piece, you’ll have a top quality items in your hands.
It should be said that this is one area where Ami Clubwear has received many negative reviews. You can find real quality pieces that are durable because they are well made and made from real quality materials. However, you may also find products that will not meet your quality expectations. In fact, in some reviews, you’ll find that Ami Clubwear is called a “hit and miss”.
As, we’ll see, Ami Clubwear is not really a high-end store but a low-price store. However, with a good eye, you can find good quality pieces.
Prices, Promotions and Related Policies
Prices
One of the first things to consider when buying anything (whether online or offline) is the price of the merchandise. This is because no one will be willing to pay what is considered unreasonable for an item. Thus, the ideal online fashion store should feature prices that are considered reasonable.
The best way to determine the reasonableness of prices in a particular store is to compare it with prices of other stores. When this is done, the prices of Ami Clubwear come out as very reasonable. In fact, in their “About Us” page, Ami Clubwear list “always low prices” as the first of their many features.
One look at the product pages of Ami Clubwear and you’ll find that the “always low prices” statement is not just an advert blurb. For example, in the dresses section, you’ll find hundreds of gorgeous styles (maxi, midi, mini dresses, bodycons, party dresses, etc) with prices knocked down to $20 and under (the full prices being between $34.99 – $54.99). There is a host of skirts with prices knocked down to as low as $9.99 (full price $29.99); Sweaters ranged between $7.99 and $18; you’ll find a host of Pants for under $20, while shorts started from as low as $3.99.
In fact Ami Clubwear comes out as the under 20 club, because apart from clothing, you’ll find a host of other products including shoes priced at $20 and under. That said; there’s no doubt that Ami Clubwear provides very low and affordable prices. To put this in perspective, stores whose products dance around the $50 range are generally considered cheap. If you’ll be shopping within a budget, and need to get gorgeous fashion pieces, Ami Clubwear is a must-go.
Promotions
Promotions are opportunities that allow customers to get items in a store for free or for less than the full prices of the products.
If you want the best value possible from every transaction, or if you want cost saving opportunities, then you’ll want the ideal store to run a lot of promotions.
Ami Clubwear does well in this regards. When writing this review, on getting to the landing page of the website, we were greeted by a “Festival Huge Sale” promotion that promised 60% off the price of items in the entire website. Stores that are generous with promotions feature a lot of such price slashing offers.
In the product pages, we found that the tantalizing prices of items in Ami Clubwear are largely because of their cost saving offers (coupons). While their full prices are still very competitive, coupons can be applied to knock down the prices of most of the items in the store. These coupons take off as much as 80% of some items. However, as we’ll find in the section discussing returns there is one disadvantage to using these coupons and buying items at discounted prices instead of buying them at full prices.
Accepted Payment Methods
Part of a hassle free ordering process is finding a convenient method for payment no matter where you may be resident. Thus, the ideal online fashion store should support a wide range of payment methods.
In this regard, Ami Clubwear supports limited options which include PayPal and credit/ debit cards such as Visa, Master card, American Express, and Discover card. Where applicable, gift cards and prepaid cards are accepted; but they do not accept Money orders or any form of checks (Cashier Checks, Personal Checks, or Company Checks), or COD (Cash on delivery) payments.
The cards and PayPal are global options and you should not have a problem with paying for your Ami Clubwear orders no matter where you are resident. However, as typical of online fashion stores, it’s severely limited; apart from checks and COD payments, there is also no support for the web wallets or crypto currencies.
Ordering
You want a store with hassle-free ordering. Ami Clubwear offers an easy ordering process. You simply have to visit the website, choose a product, and proceed to checkout and provide the necessary information to complete checkout. If the order is successful, and a tracking number becomes available, an order confirmation email is automatically sent to you.
While the ordering process is fairly easy, there are some customers that will want to place orders over the phone. Though many online stores accept such phoned-in orders, Ami Clubwear does not accept phone orders.
Also, once an order has been placed and received, it cannot be modified. You may only cancel the order if it has not been processed. All order cancellation requests must be done by telephone between 8:00am and 4:00pm PST (Mondays – Fridays). However, a cancellation fee of 20% may be imposed when you cancel an order. There are some stores that’ll not charge you for modifying or cancelling an order (albeit within a period after placement).
Shipping
After placing an online order, the item will have to be moved from the fulfillment center of the store to the shipping address you provided. Thus, shipping is an important consideration in any online purchase. Shipping elements to consider include: shipping destinations, shipping times, and shipping costs.
Shipping Destinations
Except an online store ships merchandise to your location, it’ll be difficult to receive delivery of your orders. Thus, you’ll want a store to ship their merchandise to many worldwide locations so that where you are resident is more likely to be covered.
Ami Clubwear does well in this regards. The store ships to locations in the US and the US territories, as well as to many international locations.
Shipping Times
If you won’t want to be waiting for too long to receive delivery of your order, you’ll want to consider how long it takes the store to deliver. The ideal online store will feature fast delivery. Delivery time is determined by order processing time and shipping time.
All orders in Ami Clubwear take two days for processing. That is, it takes within two days for every order placed in Ami Clubwear to leave the fulfillment center of the store. This is relatively fast as there are stores that take up to five days (or even more) to process and dispatch orders.
After dispatching the orders, how long the package takes in moving from their fulfillment center to your shipping address depends on the shipping option chosen. For domestic US orders, there are a couple of options available, which include standard (Ground) shipping and expedited (2nd Day Air) shipping. The Standard shipping takes 4 – 5 business days, while the 2nd Day shipping delivers orders in 2 business days as its name suggest. Only Standard shipping is offered for international shipping, and how long it takes depends on the particular country the package is travelling to.
While the shipping times of Ami Clubwear are relatively okay, it’s disappointing that there are no express delivery options available. For international orders, only standard shipping is available; while for US orders, the 2ND day option provided is “2nd day shipping” and not “2nd day delivery”. That is, you’ll have the package two days after it has been dispatched and released to the carrier. Since order processing takes 2 days, it means you’ll get your Ami Clubwear “2nd Day” orders in 4 days.
If you want an online fashion retailer that offers expedited delivery options such as Same Day delivery, Next Day delivery, or 2nd Day delivery (two days following order placement), you’ll have to look beyond Ami Clubwear.
Shipping Costs
The total expenditure on an item will include not only the cost of purchasing the item but also the cost of shipping the item. Thus, where shipping costs are high, an item may become too expensive to get even if its purchase cost is deemed fair. That said; you’ll want stores with shipping costs that are as low as possible.
Free service wins the contest most of the time; thus, stores that offer free shipping are very appealing. Fortunately, Ami Clubwear offers free shipping. However, the offer applies to only US orders. Also, there are minimum order requirements; your order has to be over $50 to be shipped free of charge. It’s a good thing that free shipping qualifying amount is low, so you won’t have to spend over the top for you to get free shipping. In some stores, you’ll have to spend $100+ to get free shipping.
Where free shipping does not apply (for orders of $50and under or for international orders) Ami Clubwear also charges reasonable rates. However, they do not offer flat rates. Thus, shipping cost vary by the weight and the destination of the order. You can only get the applicable shipping cost at checkout. The use of live rates instead of flat rates eliminates the cost savings that should’ve come from shipping one order instead of shipping multiple orders. This is because, as more items go into your one order, its weight increases, and so does its shipping cost.
Returns
It’s very possible that, when you place an online order, the item that is delivered to you is not to your liking. Instead of being stuck with the item, you’ll want to be able to return it to the retailer. Thus, it’s important to consider the return policy of any online store you’re planning to use.
Thankfully, like every other online fashion store, Ami Clubwear allows customers to return any item in their order that they are not totally satisfied with.
Return Process
However, you’ll not want the return process to be too cumbersome, so that it will not force you to hold on to the unwanted item instead of facing the frustrations of a cumbersome process. In this regards, the return process of Ami Clubwear will score somewhere in the middle.
This is because before returning any item to Ami Clubwear, you’ll have to contact the store and request a Return Merchandise Authorization (RMA) number. In the RMA request, you’ll have to include: the order number, the items you want to return, and the reason for wanting to return the item(s).
The RMA may take up to 2 hours to arrive in your e-mail. After receiving it, you’ll then have to package the item appropriately, write the RMA number on the outside of the package, and mail the package using any carrier of choice (but most appropriately with a carrier that offers tracking services) to the fulfillment center of Ami Clubwear (at 13001 E. Temple Ave. City of Industry CA 91746).
Though the return process is relatively easy, we are giving it only average scores because of the following:
- Having to request and receive a RMA number before proceeding to return the item – we prefer policies where returns can be made without even having to contact the retailer
- Stating the reasons for wanting to return an item – We prefer the no-questions-asked policy of some other stores where you don’t have to state your reasons
- Return labels are not provided – Simply put return labels simplifies any return process. First, return labels are usually pre-addressed, so you don’t go finding the return shipping address and writing it on the return package. Secondly, the labels are usually pre-paid, so you don’t go thinking of what return shipping will cost at the point of shipping the package
Return Window
Stores give a time period within which all unwanted items must be returned; and only items received within the time period will be accepted. Thus, you’ll want an extended period, so that you won’t have to race against time when sending back your returns.
For this, Ami Clubwear allows 30 days. That is, you may return an item in your order to Ami Clubwear not later than 30 days from the date of receiving the order. This is very generous and on par with most fashion stores in the business.
Items that can be returned
Returns will only be accepted if they meet certain conditions. The items must be in their new and original conditions. Any item that shows any sign of usage will be rejected. Thus returned items must be unworn, unwashed and unaltered; they shouldn’t even have perfume smells, deodorant marks, stains etc.
However, there are certain items that are “final sales items” which cannot be returned to Ami Clubwear. These include: Swimwear and Intimates (Hosiery, lingerie, etc), Sales items, Special price/ discounted items, Clearance items, Door busters Costumes, Accessories, and all items below $13.00.
From having reviewed many online fashion stores, we find that the return policy of Ami Clubwear is stricter than most others. For example, in Ami Clubwear, too many items fall into “final sales”/ non-returnable. For example, while it’s true that most stores do not accept returns of swimwear and intimates for health reasons, there are some who will accept these items if the “hygiene seal” is not broken. Also, while sales/ clearance/ special discount items are not accepted by most stores, there are some that accept these items but with a reduced return window. And you’ll not even have to search to find stores that accept returns of accessories.
It should be said that many customers find to their frustration that they cannot return items from their Ami Clubwear orders. This is quite a frequent occurrence because Ami Clubwear does not accept returns of discounted items. However, since it is the special discounts that make prices tantalizingly low at Ami Clubwear, many customers will be applying special discount coupons when making their purchases. Thus, there is a conundrum; which is to buy at the very low prices and be unable to return the item, or to buy at the high (but still competitive) full price and be able to return the product. Note that when buying at the full prices, the “always low prices” advantage of Ami Clubwear all but disappears.
Cost of Return
You won’t want to return an item only to be put off by the cost of doing so. As a result, where costs are involved, customers typically like rates that are as low as possible, with zero (free services) being the most appealing.
Unfortunately, Ami Clubwear does not offer free returns. When returning an item to the store, you can use any carrier of your choice; and that means that you’ll be responsible for the shipping costs charged by the carrier. The absence of return labels also means that the return shipping cost will be relatively high; this is because cost charged for return labels are usually discounted.
In many stores, you’ll lose more than just return shipping cost when you return an item, because these stores also charge a restocking fee. Unfortunately, Ami Clubwear is one of such stores. They impose a restock fee of 15% – 25%. Thus, when you return an item purchased for $100, you’ll find that you’ll be refunded only $75 – $85 (at the discretion of their return department).
Ami Clubwear will only bear return shipping cost if the reason for the returns is because a wrong, damaged or defective item was delivered to you. Though, you’ll pay return shipping when returning the item, Ami Clubwear will refund you the shipping cost at the going rate for standard shipping.
Refund and Refund processing
You don’t want to wait forever after returning an item to the store before you’ll be issued your refund. Thus, you want a store that processes returns and issues refunds as fast as possible.
In Ami Clubwear, it takes 15 – 30 days to process refunds after the receipt of the returned item. It should be said that all refunds in Ami Clubwear are issued as store credits, and not as cash transfers via the original payment method. This will comes out as a big disadvantage because there are many customers who do not like store credits. In fact this is another reason for the negative reviews you’ll find about the store. The store credits you get for your returns means that you must use the funds for future purchases in Ami Clubwear; however, if cash transfer was done for returns, you may decide to go to another store for your purchases.
Customer Support Service
The process of checking out a store means that you’ll have a lot of questions about the store, their products, and their services. You want a store that provides answers to any question you may have. Also, it is possible that you’ll have issues with your orders, and you’ll want a store that will help you with effective resolution of the issue. Thus, the ideal online store will provide for answering and resolving customers’ questions and issues respectively.
Ami Clubwear provides an FAQ in their website which will help with answering most questions that you’ll have about the store. You’ll find self-help articles pertaining to placing/ tracking orders, shipping, and returns. The FAQ is not as extensive as we’ll want it, but it is quite detailed and satisfactorily answered questions pertaining to the subjects it covers.
However, if you want to contact the store, you may do so through a variety of channels such as postal mail, e-mail, and telephone. For postal mail, the address to send your letters is:
Dese Enterprise Inc.
13001 E. Temple Ave.
Industry, CA 91746
United States
As to be expected with postal mail, feedback is usually very slow; thus, email is a better used mailing channel. The e-mail address to send your submissions is: support@amiclubwear.com. Responses will be received in your inbox within a few hours after submitting your requests. However, if you’ll rather have instant response, you may use the telephone service via: (855) 264-9327. The telephone service is only available between 9:00AM – 3:00PM PST. If you’ll have no problem with waiting for the active time of the customer support service of Ami Clubwear before reaching out to the store, you’ll have no problem with the service not being round the clock. However, for a world-facing service, we prefer a round the clock (24/ 7) customer support service.
Summary
Women are the personification of fashion and beauty in the modern world. The options in apparel, footwear, and accessories grow exponentially. As a result, fashion stores have arisen focusing on women clothing; and Ami Clubwear is one such store. The store lives up to its “a positive place for girls” tagline. It features excellent celebrity-style clothing pieces.
Also, Ami Clubwear offers some of the most competitive prices in the industry; however you’ll find that their low prices are helped by a myriad of promotional offers and coupons. Since discounted items fall into the “final sales” category, you should know that buying at the coupon-enabled low prices may mean being unable to return the item if you are not totally satisfied with it. In fact, one problem we had with Ami Clubwear is that too many items fall into “final sales”/ non-returnable category (such as include accessories and items below $13.00).
Apart from good prices, Ami Clubwear also offers fast delivery, and a generous 30 days (from delivery date) return window to return any item you are not totally pleased with to the store. However, it greatly hurt their return policy that refunds are issued only as store credits.
Pros:
- A wide range of women’s clothing products (dresses, tops, bottoms, intimates, shoes and accessories) is provided
- A large inventory of each product type is offered
- Prices of items are low and affordable
- With relatively fast order processing and shipping time, delivery is relatively fast
- They offer a generous 30 days return window
Cons:
- They do not operate physical stores (as such, services that comes with it such as in-store pickup are not supported)
- They do not support phone orders
- Express overnight delivery is not offered
- Return labels are not provided
- A restock fee of 15% – 25% is charged
- A 20% order cancellation fee is charged
- Refunds are issued as store credits
- Live chat is not supported for customer support